248 comments found.
Hi, just purchased the theme. I’m looking for the psd file format. But can’t find it in the folder.
Hi.,
Psd files are not included with the theme package.
Regards., DesignThemes Support.
I am having trouble logging into the support forums. I have registered my email, but no confirmation was ever sent, and when I request a new password, the email never appears. I have checked my spam folder and anywhere else it might have ended up.
Hi.,
We have sent the login details to your email. Please check.
Regards., DesignThemes Support.
Hi again,
i have some questions about portfolio page:
- is possible to remove zoom icon and arrow icon from the portfolio preview box? - when i klick on the portfolio preview box to go to portfolio gallery the photos size is different from the original how can i do to maintain the original size? - when i klick on the portfolio preview box i woul like to show every photo just in the lightbox (that maintains the original size). Is it possible?
Thank you again.
Hi.,
1) Yes you can remove it using css, but after that you can go only to the portfolio details page and not to the lightbox.
2) The prettyphoto jquery itself resizes the image so that there is no responsive issue in it. There will also be a zoom in inside the lightbox to stretch the image to full width. Please have a look.
3) You can just remove the arrow in the hover and center align the zoom icon, so that you can view only the lightbox.
Regards., DesignThemes Support.
hi, i need to show a photo gallery that maintains the original size. In the portfolio details page the size is different. How can i do it? Thank you.
Hi.,
Open the file wp-content/themes/citrus/framework/theme_features.php and remove the following php codes.
add_image_size('portfolio-single', 567, 567, true);
add_image_size('portfolio-single-fullwidth', 1160, 1160, true);
Now reupload the images to the portfolio section and have a look.
Regards., DesignThemes Support.
i removed that php codes but the size is always wrong. The best thing for me would be to have all the portfolios pictures as displayed in the lightbox.
Hi.,
In the portfolio details page we cannot have lightbox option.
Regards., DesignThemes Support.
hi-i’m a web designer and thinking of your theme for a client who wants a one page, as well as woo commerce functionality. what type of page builder does your site use? is it similar and equal in performance to the visual composer? thanks.
Hi.,
Thank you for contacting us.
Our page builder works with our own functionality. To test the page builder you can request a demo from this link http://wedesignthemes.com/support/request-demo/
Regards., DesignThemes Support.
Hi,
i need to create a sub-menu in the portfolio page.
for example:
main portfolio menu is: colors – shapes – type – ...
if i chose “colors” the sub menu will be: red – yellow – green -....
Is it possible?
Thank you.
Hi.,
Thank you for contacting us.
Sorry we do not have that feature in our theme.
Regards., DesignThemes Support.
Hi!
Thank you for contacting us.
Hope that the following screenshot will help you get a clear view.
https://www.dropbox.com/s/wodlgd3smjgqq7g/revolution_slider_images.png?dl=0 https://www.dropbox.com/s/wm9z47jup5p8ocn/home_portfolio_slider.png?dl=0Regards., DesignThemes Support.
Hello, thank you again for your continued support. I really love your theme, it has been working great! Can you please help me with 2 questions related to product image sizing?
1)Can you please tell me how to reduce the product image size so that I can fit 2 product images side by side on a mobile device? I am not sure if this needs to be done through the citrus panel, woocommerce product image size settings, or the image sizes under media settings? How can I reduce the product image size so that when I use the short code [products skus=”sku1,sku2,sku3,sku4” orderby=”date” order=”asc”] a mobile device will display 2 product images side by side on the screen at one time? One product image per row is too big and doesn’t look very nice.
2.) Is there is a section of code that can be modified to change the number of images in the shop to 5 images per row? Citrus buddah panel offers choices of 2,3, or 4 images per row.
Thanks again! and great work on the theme! I highly recommend this to people who are considering.
Hi.,
1) Kindly, Adjust the product image size by using woocommerce product image size settings.
2) Sorry, this option is not available in our theme.
Regards., DesignThemes Support.
I have tried adjusting the product image sizes in the woocommerce product sizing and this has no effect on the images on my page that are displayed using the product image shortcode. I have even tried regenerating thumbnails. ....what am I missing here? -thanks
Alright I found the code to adjust image sizes manually, however that doesn’t help with my problem of trying to get 2 product images to appear side by side. I see that your theme automatically will default to 1 image per row when a certain pixel threshold is met, regardless of image size. I have spent hours searching the framework files with no luck in trying to modify this to get 2 product images side by side on a mobile device. Is there some block of code I can add to the frame work to accomplish this? @media (max-width: 480px) { ........} or some block of code I can enter into the custom CSS in buddah? If it is entirely not possible then I understand, however if it can be accomplished by inserting or modifying a line of code, I would greatly appreciate the tip. thanks! 
Hi.,
Kindly, Try by adding the below css code
.woocommerce ul.products .product-wrapper.product-four-column { width: 48%; } ul.products li .product-title h3 { font-size: 16px; }
in the below conditions in responsive.css file and have a look.
@media only screen and (min-width: 320px) and (max-width: 479px) {
@media only screen and (min-width: 480px) and (max-width: 767px) {
Regards., DesignThemes Support.
Dear Customers.,
We are excited to continually provide an excellent product with customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Theme, please signup at our Support
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Thank you, we look forward to helping you!
Regards., DesignThemes Support
Hi, I cannot get the theme to work with the menu. Does each menu item need to be its own page and are they are other boxes or options I need to select for that to work? Thank you
Hi.,
Kindly, Check this youtube video for more information about one page template.
https://www.youtube.com/watch?v=2rmfU8dHyNQ&list=PL6kpawNbFm9WTEowFgXJuUiTWsa2ZsJBv&index=6Regards., DesignThemes Support.
Hi,
I want to adjust the red skin, actually I want to change the current red color with my own hex code color. Can you please tell me where to find that file?
Thanks, Andrej
Hi.,
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
I’ve changed the ‘theme color’ to blue using the citrus panel, however I cannot seem to figure out how to change the colors in the checkout/shopping cart. They are showing up as a ‘green’ color right now, I want to change these to ‘blue’. Can you please tell me where I can change these colors? Please see attachments….
https://www.dropbox.com/s/av3iuj67iri94ex/screenshot01.jpg?dl=0 https://www.dropbox.com/s/ai1kok9oqejvuk8/screenshot02.jpg?dl=0Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., BuddhaThemes Support.
Rsriram, Thank you for your prompt response, I have sent login details to you.
Hi,
i have two different questions:
-i’m using your theme with the video version. I can put my video but it is too dark and there is only a part of it, you can see it here: http://www.rodefgroup.it/# Can you tell me how can i do.
- I would like to add vimeo and instagram at the end of my website (in the contact page) with the other social icons. Is it possible?
Thank you very much your theme is great.
Hi.,
1) Kindly get into your “wp-content/themes/citrus/style.css” in line-no: 531 (approx), Just remove “top: 0 and add bottom: 0” as shown below.
.dt-sc-video-container, .dt-sc-video-container .dt-sc-fillWidth { bottom: 0; }
2) You can add instagram icon as other icons. We do not have vimeo icon.
Regards., DesignThemes Support.
Hi, I have a problem with the Page Builder. I use WPML and when I duplicate a page (for example French > US), I use “copy the content from the French page”, but the content from the page builder is not copyed. I only have a page with shortcode. And when I reactivate the Citrus page builder on the new page, the content is emty. So it’s very painful because I have to create again all the page. I have the same problem with another plugin which allow to duplicate a page or a post. This kind of plugin is very useful when we have to create a new page with the same structure as another page. Could you please help me to resolve this issue ? Thanks a lot ! Laurent
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hello,
Great framework, although I cannot get any of the demo content to upload, I even changed my server php settings to the recommended and still nothing. I want to start enjoying this Hot Rod theme but I cant even get the “car out of the garage”.
Can you please help?
Thank You.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello, before I opened a ticket in the wrong template, sorry about that. My site is wordpress, and I need to display products WooCommerce Store in the “Our Portfolio” section.
Is this possible? If you can make, how can I do it?
My site is: http://www dot gmarketingreport dot com/bm/
Hi.,
You have purchased the citrus shopify theme and not the wordpress theme.
Regards., DesignThemes Support.
Hello Admin, I am using Citrus theme(Singlepage) and problem is there with the Portfolio section. It is showing the tag with blank src and with other blank attributes, so not showing the images in portfolio section. Can you please the website and let me know the updates. Thank You for your support in advance. URL: http://tripleamarine.com
Hi.,
Kindly.,confirm your purchase code through the right bottom form @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Hi, I use wp user avatar plugin to display image in “About author” section in blog post and I’ve no image in the hexagonal. You can check this here : http://amft.io/2015/07/the-camp-un-projet-lance-sous-les-meilleurs-auspices/ Do you have any idea about this issue ? (I use wp user avatar on others sites with another theme and it’s ok). Thanks Laurent
Hi.,
We can see a image inside the hexagon shape. Please have a look.
Regards., DesignThemes Support.
Yes, we succeed to display the image because we add lines of code in the child theme. According to my developer, the get_avatar_data function doesn’t work. So we used get_wp_user_avatar.
Hi.,
Thanks Let us know, if you find any issues in future..
Regards., DesignThemes Support.
Hi, I’d want to use “ICON BOXE – Type 2” as on this page (http://wedesignthemes.com/themes/dt-citrus/shortcodes/icon-boxes/), and I only have Type 1 & Type 3 that work. Can you help me please ? Thanks Laurent
Hi.,
Kindly, Use the following shortcode,
[dt_sc_h3 text1="Type" text2="2" class="" type="type1 " /] [dt_sc_one_half first][dt_sc_theme_service title="Identity & Branding" fontawesomeicon="stethoscope" align="left"] Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi hendrerit elit turpis, a porttitor tellus sollicitudin at. [/dt_sc_theme_service][dt_sc_theme_service title="Mobile & Web Design" fontawesomeicon="tablet" align="left"] We design beautiful responsive websites and iOS apps focusing on design, content and a great user experience. [/dt_sc_theme_service][dt_sc_theme_service title="Consultancy" fontawesomeicon="cogs" align="left"] We design beautiful responsive websites and iOS apps focusing on design, content and a great user experience. [/dt_sc_theme_service][/dt_sc_one_half][dt_sc_one_half ][dt_sc_theme_service title="Web Development" fontawesomeicon="microphone" align="right"] A beautiful product needs to be complemented with a great branding. Our design team will help you create it [/dt_sc_theme_service][dt_sc_theme_service title="Wordpress & Woo Commerce" fontawesomeicon="copy" align="right"] We design beautiful responsive websites and iOS apps focusing on design, content and a great user experience. [/dt_sc_theme_service][dt_sc_theme_service title="iOS Development" fontawesomeicon="bullhorn" align="right"] We're awesome at coding iPhone and iPad apps. We'll help you from idea to the finish application. [/dt_sc_theme_service][/dt_sc_one_half]
Regards., DesignThemes Support.
Hi there, how do I auto show/hide the menu bar (navigation) of the Citrus – Creative One Page Multi-Purpose Theme? Thank you for your help. Daniel
Hi!
Thank you for contacting us.
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/eq288zpu1fzvirh/toggle-header.png?dl=0Regards., DesignThemes Support.
Hi, how can I update the theme without loosing any settings/content? I did not manage to do that so far. thanks!
Hi.,
Thank you for contacting us.
Follow the below steps to update the theme. You will not contents and settings in the below steps. If you have made any coding changes, then you will loose.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) go to wp-content/plugins/ through ftp
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Regards., DesignThemes Support.
