163 comments found.
Hi, how can I change an icon? for example, I would like to purchase a shopping cart.
Best regards, Jefmar
Hello Jefmar thank you for your purchase. Please check the documentation there you can get clear idea. And have any other clarifications please post in our support center. Thanks again.
OK, have tried to leave a support ticket but there is something wrong with the page, it keeps saying it ‘cant save a draft’, I left one ticket and immediately it said if I was new I had to do a new ticket, so I tried, but have had to give up and come here!
How do you change the color skin? The help file says there is a color generator (I cant find it) and I was to use that and then replace and save the generated code in : /css/customizer/home-pages-customizer.css. But there is no customizer directory in css?
Can you help please?
Thanks.
thank you I’ve done that now, can you please change the link in your support page on themeforest? The last thing you need when you are already having difficulties is to be taken to a defunct support ticket system!
Thank you!
Thx sent reply via ticket,
Hello, I was going to buy but I was stopped by reading the error with Dreamweaver . I do not want to switch to Notepad ++ It has confirmed that Adobe Dreamweaver is not usable ?
Hi you can edit HTML once rename the CSS folder easily using dream viewer. Because more than 1k users are using the Mist template 
Hello. Encouraging reviews. Would like to purchase but of course lots of customizations will have to be made. What editing tool must I have to customize? Would some WYSIWYG editor like Bluegriffon be sufficient?
Also, I am thinking of using the one-page freelance style. I like to have all “pages” (within the one page) to be of the same format: single column text (for example, to list publications, or to list existing projects, or even to show contact info without having forms). Is it possible to achieve the above with ease?
Thanks in advance.
Hi you can edit this template in all type of WYSIWYG editor. Yes you can edit the template how you want its so simple to customize. Thank you. Cheers 
I hope your claim/promise of ease of customization is not as shallow as your response above.
Hi it’s HTML template so it’s easy to customize page element’s like your requirements. Thank you
Hello. How I configure the twitter account (slide,parallax,etc) ?
Hi thank you for your purchase.
You can manage your twitter in php/config.php.
Parallax you can get idea in http://zozothemes.co.in/html/mist/light/pagetitle-parallax.html . Here we use image with parallax effect in page title section.
Slider – We should different types of slider so you see the demo for all slider under Features > Slider menu.
Have any other clarifications please send mail to support@zozothemes.com. Thanks again.
regards
Zozothemes
Nice template, BUT like others mentioned (only reading that now – unfortunately) impossible to use in Dreamweaver because of very s l o w loading and refreshing of pages. Please come up with a solution if you want to keep developers happy! I have almost smashed my screen …
Hi thank you for your purchase. Please edit file after change comment line of Google fonts in HTML 14 & 15 the line. That’s it. Once done uncomment it. Please have any other clarifications please mail to support@zozothemes.com. thanks again cheers 
thanx for your quick answer, do you mean that I have to take out line 14 and 15 (with google fonts) of the html page while working on it? Cause that didn’t help. Refreshing is a tiny bit faster, but stays unworkable
Hi we used many scripts so better you go with notepad++. We used to development and it’s open source software. It’s very fast compare with other editors. Thank you
Come on, you are not seriously advising to use notepad++ instead of Dreamweaver to solve an issue in your template? In your reply to robymit you state: “Hi you can edit HTML once rename the CSS folder easily using dream viewer” What do you mean? rename the css folder in what?
Thanx
That did the trick! Thanx. (it does help to put this answer to those who commented on this … for reference and sales
.
ok sure.Thank you :)If you like the theme please rate 5 star to the theme with your feedback in themeforest.net/downloads. It will help us a lot to improve our service quality and add many features in upcoming release. Thanks again.
Please,check your support email.Thanks
Thank you
Thanks for your quick response to the problem that I created myself. Brilliant theme – You can buy in confidence that you will get help if you need it.
Hi thank you for your feedback. Please can you rate 5 star to the theme with your feedback in themeforest.net/downloads. I would appreciate it. Thanks again.
DONE!!!!
Thx for your feedback
I wish I knew how to make post using this html template, that will be great.can anyone teach me??
Hi Alberto, Thank you for your interest. When you use HTML you should add post in HTML file only. Better you try this theme I hope it will fulfil your need. http://themeforest.net/item/mist-advanced-multiconcept-theme/12023626. Have any other clarifications please let me know. Thank you. Regards Zozothemes
Thank yo for your reply zozothemes, I don’t really want any WP template themes, I’m having lots of problems with google ranking due to the fact that most WP News Themes are heavy and slow down page speed on google ranking, I really want html site but like i said before, never done it or know how to.if you provide support for html postings and such, I will buy it from you thought. Thank you.
Hi i understand. If you need do HTML postings you should do in HTML file and there are many tools available to edit HTML content ex: Notepad++, DW etc. And if you need to do customization or data entry for your website we will do hourly basis. So please buy the theme and mail me the details to support@zozothemes.com. Thank you 
Well, I hate to say this but, I had a bad feeling about this, index files keep freezing my Dreamweaver program, I had used it in other templates and worked fine.Im gonna need your help please.
Hi thank you for your purchase. Yes we met kind of issues before. Please comment google font link in head section. Because it’s slow down the DW. Once you completed updates remove comments and upload into in your server. Need any other help please send mail to support@zozothemes.com. Thanks again.
I think is better if you do this yourself and then send me adjusted theme because like I told you before,I’m not too tecky.Thnaks
Please can you send me your Skype ID to info@zozothemes.com. Thank you
Sorry, I don’t use Skype, any other way possible?
ok
Hi, I was going to purchase the theme but the Saloon page has changed. Originally it had a grid of photos now it doesn’t. Can you bring it back ? Thanks
Hi we are moving demo’s to new server. So it will back soon 
Hi, Thanks for the reply. Is that why I get page not found for: http://zozothemes.com/html/mist/light/boxed.html
Hi try this one http://zozothemes.co.in/html/mist/light/boxed.html
Hi – That’s great. Thanks
Thank you 
Hello, I’ve got some problems here. Dreamveaver works very slow, when i have open this template. Any other templates working fine. In every adjustment I’ve have to wait for spinning circle for about 3 second. Whats wrong? Mitja
Hi thank you for your purchase. Please send email to support@zozothemes.com. thanks again
Hey there,
very strange thing happening to the owl-carousel based testimonal carousel on smaller browser widths. I’m talking about a bordered testimonial carousel which consists of several testimonials but only shows one testimonial at a time, autoscrolling to the next testimonials.
Between 480px and 1199px width the carousel shows every single element next to each other, not one at a time and thus does not behave like intended.
Error can be seen when visiting http://zozothemes.com/html/mist/light/testimonials.html and reducing the browser size.
Please fix as soon as possible.
Best regards, burningdeer
Thank you for your purchase. Please send mail and site details to support@zozothemes.com. thanks again.
I send you an email.. however I don’t really see the point in me sending you private emails for you guys to fix your own template. As i said in my comment, the bug can be found on your very own demo website for your own template. It’s not like we don’t know how to implement your code or work with it.
data-items="1" to data-singleitem="true"That’s it. Thank you
Hi, I am facing a strange issue with this theme which I haven’t faced earlier ever. I have added the background images of parallax sections. The path to those images are correct and when I open the file in my browser from local system, the background images shows perfectly fine. But when I upload the files in a server or try to open it in xampp, the background images of parallax section shows placehold image instead of the images which I have put. When i inspect that section in chrome browser it shows path to parallax image but when i go to the view page source it shows path to my image.
Any idea why this is happening?
Hi thank you for your purchase. Please email me ftp login details with site URL to support@zozothemes.com and you can get fixed asap. Thanks again
Thanks. I have mailed you details from my email- info@p9v.in. Please fix as soon as possible.
done 
How do I install the theme?, because I can´t do it. Thanks
Hi it’s HTML template you can’t install it. Thanks
Ok thanks, Can you answer my email please?
Sure you can get reply soon 
If the form is not suppose to redirect because it’s ajax, why is this line in the php file?
<?php // Information to be modified
... $thanks_page = “index.html”; // path to the thank you page following successful form submission ... ...
Then further, below:
// Assuming there’s no error, send the email and redirect to Thank You page if( mail($to_email, $subject, $email_body, $headers) ) { $msg_array = array( ‘status’ => ‘true’, ‘data’ => ‘ Thank you ’ .$nam. ’. Your Email was successfully sent!’ ); echo json_encode($msg_array); } else { $msg_array = array( ‘status’ => ‘true’, ‘data’ => ‘ Sorry ’ .$nam. ’. Your Email was not sent. Resubmit form again Please..’ ); echo json_encode($msg_array); }
Come on guys! Don’t let an otherwise nice product become sullied by a lack of .php
Hi just remove the redirecting line. We added that line for customers custom form option. Because normal forms very simple. Ajax is advanced one. Have any other clarifications please let me know. Thanks.
Hi, I have brought your theme for my company’s website and working on it. I’m using index-business as home page. I would like to know how to add more slides. The demo and the downloaded pack has only one slide with sliding texts but i like to add more slides. I’ve emailed this to your email id suppoort@zozothemes.com too. Help me on this regards. Thanks, Jana
Thank you for your purchase. You can get reply soon. Thanks again 
Hi, how to change the speed of slider?? (The slider that I said has the class “owl-carousel pagination-1 dark-switch”.)
Hi please email me the issues to support@zozothemes.com. Thanks 
I just do it 
Thanks
Hi, my English is not so good, but I’ll try to explain me.
I send you a mail with screenshot.
I have a problem with mobile menu. When I do click on a menu item, the menu mobile continuous down and don’t let see the hole page. Is possible to fix this??? I mean, when somebody click in item the menu close to see the hole page (non still down).
Thanks
Hi please email me the issues to support@zozothemes.com. Thanks 
I just do it 
Thanks
In the index-travel.html demo the “Reviews” & “Our Best Clients” sections both move but when I try to run the html it doesn’t move at all.
Hi thank you for your purchase. Please send me site URL and do login details to support@zozothemes.com. Thanks again
Sent you an email..seems to be a bug in the download code since the themeforest demo (http://zozothemes.com/html/mist/light/index-travel.html) works fine and auto scrolls in the review and our best client sections. A lot of the download home page examples with the auto scroll are not working.
Thank you. Did you get reply mail with solution?
No..no email was received – checked my spam folder too and no email
OK I will check it out and let you know. Thanks
Did you fix this? I still have not received a solution..thanks please let me know
I received the email you just sent but there was no custom.js file attached. No files at all were attached to the email. Are you re-sending the file?
OK sure.
Hi did you get it? Mail server has some issue. Please let me know. Thanks
Still have not received an email with the attachment. Why don’t you send via gmail or some other account if your mail server isn’t working
Hi i think now you got mail with attachment. Thank you 
Got it – Thanks ..the bug has been fixed..thank you – you may want to update the package so other people do not have the same issue.
Hi already updated and if you like the theme please rate 5 start to theme. I would appreciate it. Thanks 
Bug in template?? I send you a mail, thanks
ok thanks 