49 comments found.
Hello everyone, I had a problem when writing a post. I have HTML text and not Visual. Thanks to FlatLayers support team they solved this in 2 min. Thank a lot for this great work. For everyone who will have the same problem: go on Users/Your profile/ and then unclick “Disable the visual editor when writing” cheers,
Thank you 
Hi, Just go to Appearance > Customize > Header settings and you will find logo or upload logo you want. It’s just demo content to show you changes effect in customize screen.
Also, theme comes with extensive documentation will help you too much. Extract ZIP theme package to normal folder > Documentation > index.html open in your browser and read it carefully 
Regards, Hesham
Hello, does it work on Blogger? Thank you
Unfortunately, Tulip is WordPress theme not Blogger.
Hi! I really love the preview of your theme and I’m interested in buying it. I am a Blogger from Germany and I need to fulfill special requirements regarding the Social Media Share Buttons, because of privacy laws. So here’s my question: Is it possible to 1. use other share buttons with your theme (like Shariff) and 2. is it possible to turn the Social Media Buttons off at the home page? (next to the continue reading button). Thanks!
Hi, Thanks for being interested in Tulip theme. 1. It’s the first time hear about Shariff network. Anyway we just integrated most famous and used networks for sharing articles as you see in demo.
2. Yes you can remove social sharing but it will remove from posts too. Not only homepage.
Regards, Hesham
Hi!
I’m trying to update the theme with Envato Toolkit. When I try to update, it fails and the message I am getting is, that the update failed because it wasn’t possible to get permission from the theme to copy the files.
How’s that? And what can I do? 
Hi, you can do it manually. That’s our way till now 
Just go to downloads and download new version then extract it and update using FTP. Or reomove previous theme and install new version.
Regards, Hesham
But I’ve made customization in the theme and I’ve translated the language. Won’t it be deleted?
Don’t worry. Customization saved in database and it will be the same. But you must transfer translated po and mo file to new version.
You can avoid risk be using FTP and replace old theme files by new one
Hi, I just replaced the files with the new update (the date says 01/07/2016, is this correct?). But I can’t see if the upates have been applied. Do I have to do something in the wordpress dashboard? Update anything in themes?
Go to Appearance > themes > click on tulip theme and check version number of it.
It says version 1.2, so nothing happened? I manually replaced the files by using FTP. Did I do something wrong?
You are right. latest version of theme is 1.2 that’s main you updated it correctly.
Hi, I’m having a similar problem to yamilyn. I can’t change the layout of my blog www.thereetpetite.com. I cannot find in wordpress how to use one of the layouts that come with the theme (grid, masonry, etc) All my posts just appear chronologically on the homepage and my sidebar is at the bottom of the page. I have tried the solution suggested to yamilyn but I cannot find a “downloaded folder” in the Tulip Zip file. Please help. Thanks
Hi,
You have little misunderstanding
. Just Download full theme ZIP package > Extract in to normal folder and open it > Documentation > index.html open in your browser and read it carefully.
You will find how to use page templates in Pages section in documentation. Here is a tips if you can’t understand from documentation. Go to Pages > Create new page called it Home or any name. Select page template for it. Go to Settings > Reading and select this Home Page as front page.
Don’t forget to review Tulip theme 
Regards, Hesham
Hello, I have an issue with pagination too with WordPress 4.4.1. Although i try go to /page/2, always returns to main page. Many thanks.
Hi,
It’s WordPress 4.4.1 bug. Here is bug report.
https://core.trac.wordpress.org/ticket/35344and it will be fixed in next wordpress update.
Regards, Hesham
Hello, I’ve purchased Tulip and it’s nice, however I have a problem with the pagination in a static home page (using one of the 3 provided templates): if I use them as normal pages everything works fine, but when I set one of them as static home page, the page parameter is chopped off the url redirecting to simply the home page that is with page=1 for pagination. I noticed that the same problem exists in your demo site, do you have any tips to solve this ? I’ve sent you already an email through the support button here on themeforest, but I wasn’t sure was the right way, so I’m writing here also. Thanks in advance Marco
sorry, I forgot: I’m running WP 4.4.1
It’s WordPress 4.4.1 bug. I sent you mail with details. Regards, Hesham
Thanks Hesham for the very quick response
I’ll wait for the new release then.
Regards, Marco
Great WordPress Blog Theme 
Thanks 
buggy as hell
how do i get a refund this is a terrible theme, the documentation is poor and it is very buggy
You can contact Envato support team for refund. They have permission to solve this problem.
Hi,
I’m interested in purchasing this theme, however, I need a guarantee of that it is possible to change the language from English to Danish. For instance the part that says “continue reading”. Is this possbible? Maybe even manual editing in the code?
I need the theme ASAP, so hoping for a quick answer
Thanks!
Hi, Sure you can translate theme to any languege without editing code. Just message me at support@flatlayers.com. and I will send you tips to translate into Danish.
Regards, Hesham
Thank you for the quick reply!
I know that when editing in the code in a wrong way, any new update of the theme can override that – will it be done in another way to prevent this?
And will you recommend this theme for a very simple, yet stylish blog about books/literature and office items?
Yes, we follow WordPress theme development standards. And sure it will be very safe method. Tulip theme is very clean and very simple to use. Just read Documentation after buying it and before doing anything. I will help you to create blog like demo
Hi again, I’ve now purchased the theme, but how do I get the same simple look? And how to change the language? 
I think I found the answers to my questions myself, thank! 
Ok that’s great. If you have any problem we are her support@flatlayers.com
Thanks, I just sent an e-mail as I’m having difficulties with the slider image at the top and how to get the posts to show as a resume and not full. I’ve looked everywhere 
I got it. check your mail 
Hi again,
About the language file. When I uploade the new one to the language folder – do I have to delete the US version file? Because I have a danish lanuage file uploaded, but it’s not active and I don’t know how to activate it. Need help ASAP
Thank you!
No, you don’t need. I will send you email now
Is there an FAQ regarding common issues and questions about this theme? I just purchased, and have a lot of tweaking to do, but nothing to reference as only email support is provided.
Hi, Thanks for buying our Tulip theme. Tulip comes with extensive documentation will help you to know all tips required to create blog like demo. Extract downloaded zip package to normal folder. Open it > Documentation > index.html open in your browser and read it carefully. If you have any problem you can contact us using this email support@flatlayers.com
Don’t forget to reviewtulip theme by going to downloads in themeforest.
Regards, Hesham
Thank you! One more thing – do you have recommendation for image sizes? (featured images, post images). Thanks!
Just make picture size is 1180×664px or more and it will cropped and resized automatically
HI There, my author bio info is not showing even though I have the bio info in teh User profile. Can you help please? http://dev3.urbanmommies.com/wordpress
The posts show the authors avatar but no bio info 
Ok, that is strange! Maybe I had something cached on my end! It wasn’t showing until just now!
maybe because caching it’s normal thing
How can I add an image to the header?
Basically Iam trying to add a background image to the header where the menu nav is.
add this code to Custom CSS
header { background-image: url(IMAGE LINK); }
Thank you, it worked like a charm.
Hi there, I need your help with a couple of questions. This is my website http://www.corracomigo.com 1. Can I Choose a especific resize for the photos in my slider, because it shows a blank area. 2. My posts are not showing the thumbnail even though it is in the feature image, how can I fix that? 3. My blog already had 100 posts when I bought your template, but I never used any excerpt, how can I leave only the excerpt with photo in the home page? Please, I need to to fix that as soon as possible. Kind regards.
Hi, 1. You can use regenerate thumbnail plugin. Go to documentation see last section. It have all steps to do it. 2. You must select Image Post type for every post. 3. You can edit excerpt or read more tag. Go to Documentation > Post and you will find all tips to do that.
Documentation located in downloaded package > Documentation > index.html open in your browser and read it.
if you have any question. We are here 
Regards, Hesham
Hi I’m interested to purchase the theme. I just have some questions.
1. Can you please post a link of a full-width template? I would like to have a full-width template for the Home page. 2. I would like to know also if I could use a widget context for this theme. I would like to have different widgets in the right sidebar on different pages.
Thanks!
Hi,
1. I can’t change theme demo preview for you and wait you to take a look
. So I took print screen for home full width layout here.
2. Yes you can use widget context for sidebar or footer widgets.
Regards, Hesham
Hi, how can I change the layout? I cannot find it anywhere to be like the sample one. Thanks! site www.corracomigo.com
Hi, I can’t see that you bought Tulip theme
.
Anyway. Go to downloaded folder > Documentation > index.html open and read in your browser. You will find all tips you need to change layout and use all options like demo.
Thank you very much, I’m sorry I posted the question using my personal account, I bought in another account. Thanks for the reply.
Never mind 
Support multiple languages ? and RTL Layout?
Its support multiple languages but doesn’t support RTL till now
Great theme and very good support! Congrats! 
Thanks 
Nice look and feel! I saved it in my favorite and will propose it for my next blog web project!
Thank you, I’m happy to hear that 