391 comments found.
Hi Admin,
Thanks for the nice theme. i have a difficulty to change the menu background colour and the secondary colour of the (i want to change from dark grey on whole website to light grey)website : http://frontlinetrailer.com/demo/
Thanks
Submit ticket @ https://zozothemes.ticksy.com
Hello,
Im not able to configure the fonts I bought from MyFonts(font face). i followed their procedure perfectly and also contacted them regarding the issue. As per their suggestion I installed the fonts in another sub domain, and they are working perfectly. Is there a seperate way to upload and install myfonts into the theme and make them work? And I have also noticed that after some custom css editing, the fonts are working only on home page but not inner pages
http://www.ibizasuperfoods.com/newibiza/
http://www.ibizasuperfoods.com/newibiza/product/cacao/
have a look and please let me know, how can I make myfonts work perfectly everywhere on the website.
I saw you have submitted ticket, will reply through the ticket.
is this theme supporting contact form 7?
Yes it supports contact form 7 and gravity form
Hi. I want to know how I can enable the option to share on social networks, in pages.
Hi,
Social share option is only available for post and portfolio not for pages, for that Go to Theme options > Social Share, Enable social share you want.Thanks, zozothemes
Thanks for the reply. Is there any way to add code to the page template to appear there too? Or in this case I do it with a third party plugin?
Hi yes we can customize the code or use plugin for it. Thanks
When will you guys update visual composer to 4.9.2 ? i am on the latest mist 1.0.8
Hi we will update theme with updated plugins ASAP. Thank you 
Hello, I just purchased your theme and it won’t let me install the plugins that came with it. It just keeps taking me to a “ERROR 403 – FORBIDDEN” page that errors when I try to click to install from the “Mist Plugins” page. How do I go about getting all of these plugins so I can install them?
Please Submit ticket in ticksy , I will send the plugins file.
Ticket has been submitted.
Ok will send
Still waiting for the plugins to be sent to me.
I’m going to need these soon. I bought this theme yesterday morning and have wasted 2 work days waiting for these plugins.
We uploaded friend sharing link in Dropbox
Looks like the theme is not showing up correctly on IE9. Can you please check and let me know if I am missing anything from my side or the theme is not compatible? Even the demo is not showing up correctly on IE 9.
Which demo mate?
This one: http://zozothemes.com/wp/mistwp/medical/
Hi thank you we will check it out and fix it asap. Thanks again
Hello, do you have an update on the same? I need to make updates to the live site.
Please submit ticket with ur site details will check your site quickly….
GREAT theme and awesome support! : )
Thank you, pleas provide me 5 star if you like our theme and support.
Bought it Such a beautiful and complete theme!
i just have one question how can i remove the automatic padding the vc sections is automatically adding: .vc-zozo-section { padding 75px }
and 1 more is there a way to exclude a category from the blog page?
Hi,
1) For vc section we have added padding:75px as a default spacing,
Please add the below css in your custom css file, to remove the default padding for all vc section,.vc-zozo-section {
padding: 0;
}2) Go to Posts > Categories , Where you can exclude a category from the blog page.
Thank you, zozothemes
2- i dont see anywhere to exclude the post categries in Posts > Categories….
Hi in normal blog don’t have an exclude option but in VC shortcode there is an option for exclude category and include category. Thank you
is it something you can look into in the future? And espcially the recent posts widget…...
Also for some reason, vc is giving me error after latest wordpress update… any eta on an update?
Hi please can you post ticket with your site login details to our support center. One of our tech lead get back you with solution. Thank you
And , since this happened i cannot access to theme options. Thanks. The Zozo tickets support is unaviable , sorry.
Will reply you from this ticket https://zozothemes.ticksy.com/ticket/625282
as you can see im a very active user on themeforest and envato…. and i must admit… this theme is pretty awesome! Beautiful clean work! Definitly bookmarked for future use! I wish i found this a month ago
Thank you very much. We are going to update latest version with some plugin updates and optimization today. So hope kind of comments push us to next level support. Thanks again.
Hello, Have you updated VC to version 4.9x. I want the equal height columns feature which I think will complement your build quite well. Thanks!
Hi yes all updates done. Today we are going to update latest version. Thanks
Hi, how can I add a word saying MENU next to the horizontal toggle buttons of the menu when viewed on a mobile?
Hi please post ticket in our support center. Thanks
Hello Support,
I can not include any google adsense code. The ads are never displayed. Is this a known issue?
Many thanks Walter
forget my question…. I had an adblocker activ…..sorry
Ok
when will the complete demo file expected to be sent? i am so sorry but i needed it badly. ticket support has no reply for me in 2 days now. after an agonizing hours of determining the problem. the child theme once deactivated and use the main theme brings back the sub menu dropdown. the child theme doesn’t. and still no luck at showing the right pull menu contents. i am so lost.
sorry friend for late reply. sent business demo from my personal email….
Hello, I bought this theme, and liked it very much, but I do have 1 concern, I’ve installed this “MIST” theme including all required/recommended plugins, and I also increased the values for the followings to more then enough…
- max_execution_time
- memory_limit
- post_max_size
- upload_max_filesize
but still unable to import complete demo data (No images, no slider/slides, no pages ‘except 4-5’) I am trying to import demo data for “Classic”.
I tried to submit a ticket but it keep giving me an error that I forgot to provide my theme purchase code, while there isn’t any option to add my code… please provide me complete demo data including all the images, slider, slides and page in XML so that I can finish my job. Thanks
Ok will provide please send me ur license code to support@zozothemes.com
Thanks for your response, I sent you an email with my theme purchase code, PLEASE do me favor and send me the demo ASAP. Thanks
I think u submitted the ticket….
hi this is zizzley also this is the account i will purchase it. front-end visual composer in front web design? not the backend admin just to clarify. im just short of two dollars i will just load it now to purchase
Hi let me know the plugin URL which one you mentioned above. Thank you
ohh im sorry to mislead you. it is the visual composer front-end editor in which most templates has disabled it with this code “vc_disable_frontend()”.live site editing like this screenshot from visual composer. https://www.wpkb.com/wp-content/uploads/2015/05/km-vc-part-5-03a-1024x562.png and this https://www.wpkb.com/wp-content/uploads/2015/05/km-vc-part-4-01a.png.
Hi we used visual composer page editor and didn’t disable front end editor. So you can edit and design page in front end. I hope now you’re clear. Thanks
wow thanks purchasing it now
fully compatible with wp 4.4 now? installing
Yes, also we going to release theme with updated plugins by next week so it compatible with latest visual Composer and other plugins
thanks so much. ill enjoy now the theme. have a good day
oh no what is this error when activating plugins?
Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.
Please submit ticket with site details will check immediately
nvm i granted my user to mod rewrite. its working now. thanks
seems weird but in the mist plugins when activating show the not acceptable error using 4.4 but when activating in installed plugins via plugins button on left activates it with no error. anyway its working now maybe you could fix the issue.
Hi thank you. We are working on it and update it asap. Thanks again.
please review my ticket thanks. Ticket #613299
Hi support team replied to your post. Thanks
hi i replied to the same ticket about the right menu not showing its contents though i made a right menu item but live site shows no menu or sub menus on it.
also please note that active header menu style has no dropdown of sub menu. thanks and good day
reverted back to 4.3 wordpress and still right menu has no content. furthermore same error experienced when activating plugins in mist but can activate via plugins. but the problem when going to install demo section it says.Installing a demo provides pages, posts, images, theme options, widgets and more. IMPORTANT: The required plugins need to be installed and activated before you install a demo.when all plugins are activated via plugins page. was the installation broken? was the demo theme broken?
anyone? okay, i just need the demo data for business please. send to my email bhe11132000@gmail.com finding it hard to fix those broken sample data download and rev slider.
Hi sorry will send as weekend over here, so only slow
all header type except the first one is not making dropdown sub menu and also that right menu has no contents. please i just needed those ones to work the soonest possible time. thanks
sent email….
hi before purchasing. is this comes with front-end visual composer? if not what modules are affected by it since i really wanted the frontend version. i will be purchasing it in my other account anyways. but it would be nice to hear it the feature is integrated. thanks.
Hi yeah it comes with front end editor using visual composer. Thanks
I was wondering if it’s possible to remove the black plus in the top right corner? i seem to have all the details within it twice.
Hi thank you for your purchase. Yes it is simple you can manage it through admin option panel. Have any other doubt please post ticket in our support center. Thanks again.
Problem with revolution slider. I have a problem with revolution slider issue. It shows need to register the revolution plugin.
Sure? You updating revolution slider ?
how can i register?
You can’t register as it was different licsense. we releasing theme with updated plugins by next week
plugin updated successfully, but I cant import demo data in to that slider, where did I can import demo data in to slider? and also see an error.. upload max.filesize error, and also max. post size error, how can i fix these errors? please help
It was due to ur server settings, in ur maximum size maybe low so check and fix that first
