181 comments found.
Hello, I have your working theme and did an upgrade now all I get is a black page with the loading icon moving in the middle.
Hi, If you send me a link, I can see the problem…
Deactivate all your plugins and try again. Also if you are using a caching plugin delete all cached files. If problem persists send me your wordpress admin link,username and password via contact form on my profile page.
You know I should have tried this, being it worked before I did not even try this. The problem is with the WP-SpamShield plugin
One quick problem that I have found is the biggest problem with this theme. They like to keep the artists in order (who been there the longest at the top). But if you add a new they always get placed at the top. It would be handy to have a SORT for the artist so we can control where they are placed.
Other then that Fantastic work and great Support!
You can use the following plugin for that; http://help.wp4life.com/2014/02/14/how-to-change-orders-of-my-gallery-items-easily/
Wonderful! Great Job again! I hope everyone sees the times that he replied to my support problem and addressed everything. Wonderful Support and theme. Thank you again
You’re welcome 
This website http://tattookah.com under Artists>Shane. The portfolio link does not open anymore. This happen when adding more photos. Is there a limit of photos or size that would have caused this? The theme is running the latest version and there are photos attached to this profile. Thanks
I replied to your email.
Hi there. Awesome theme. Just wondering if there is a way to change the colour of the sub menu from black? Cheers
tiltbar.co dot uk
Hi,
Go to Appearance->Theme Settings->General and copy paste the following code to the Custom Header script field;
<style>
#sub-menu ul,#sub-menu ul li{
background-color: #060d46 !important;
}
#sub-menu ul:after {
border-left-color:#060d46 !important;
}
</style>
I have added an artist and then gone to the media library and attached all of his images to him, but it will not show a portfolio button on the artist page no matter how many times I redo it.
I replied to your email.
I sent an email through the support page to you. Which option is best for a quick response? Here or the email form?
I replied to your email.
How do I remove the Tatoo Pro Wordpress Theme stuck in the middle of my video?
How can I have the logo link to the homepage?
can you please have a look at www.kostastattoo.com.cy ? the menu comes in very late.
Please update your theme and try again; http://help.wp4life.com/2013/11/14/how-to-update-theme-to-newer-version/
Is there a testimonials shortcode I can add to the content so they show up on a short page template under the content?
No,there isn’t any testimonials shortcode
Hello , I do not see the images gallery . Why? in backend I see then when the public do not see the page images . thanks
Hi,
I don’t see any purchase data on your profile. You should send me your purchase code and your website link via contact form on my profile page;
http://help.wp4life.com/2013/11/14/how-to-find-your-themeforest-item-purchase-code/in the live demo the site is not responsive
I don’t see any problem on the demo. Try to change window size manually; http://tattoo-wp.wp4life.com/
quick prepurchase question
id like to know if it is possible to add a contact number to the top right of the homepage aligned to the right and in line with the menu? and if so, is it easy to do?
Thanks
ps
theme looks smart by the way!
Hi,
Sorry but no. There isn’t any option like that.
custom css/js ?
Of course it is possible with customization but it is not included in theme price. If you don’t have enough html,css etc. knowledge, you should buy a customization service after purchasing the theme; http://help.wp4life.com/need-a-customization/
Pre Sale question, Is your theme is coming with a .xml or any demo quickinstall? Thanks
Hi,
Yes, there is a demo xml file in the download.Please look at the help documentation after purchasing the theme;
http://help.wp4life.com/2014/08/20/where-is-the-help-documentation/We have a question, to complete our requierements before purchasing this template. We need it to be compatible with WPML plugin, because we need to be able to increase the number of different languages whenever asked to do so.
Thanks in advance.
Sorry but it is not compatible with wpml plugin.
Hi, first of all thanks for your amazing theme. I might be stupid but i’m encountering a big problem, every time i try to change the header logo or background image then click save, if i reload the page i always get the default gothic letters logo and black background. could you help me please ?
Hi,
1) Deactivate all your other plugins and try again. If you are using a caching plugin, delete all cached pages.
2) There may be a problem on your browser. Try to clear your browser’s cache; http://help.wp4life.com/2014/02/27/how-to-clear-your-browsers-cache/
3) There may be a problem on your server settings (folder permissions). You should contact your hosting provider.
If problem still persists, please send me your wordpress admin panel link, username and password via contact form on my profile page.
How do I fix my site from crashing when you view a portfolio in Apple Safari. Whenever a person with an iphone tries to view a portfolio the browser app crashes. Please advise?
I figured out prior to your comment that if I remove some of the images from that portfolio it wouldnt crash. will your suggested fix allow me to add back in all the images I had set for that artists portfolio?
Site looks incredibly beautiful. Just one question before purchasing: do I have the ability to create an online store? In addition to creating artwork I also sell merchandise. Thanks!
No,sorry. Tattoo Studio isn’t compatible with woocommerce or any other ecommerce plugin.
thx for the quick reply. Let me know if you ever add it as a feature!
Can I designate the width and position of the content box?
Is there social media share buttons option for the homepage?
Are there sidebar options?
HI there. I am wondering if you can point me in the direction in the stylesheet where I can change the colour of the divider that you can place in pages with the divider short code? I have been playing with colours, and have changed the theme from a black background theme to white, and having an issue with the left part of the divider not showing on mobile devices. I am assuming its because its white and its trying to show up on a white back ground. Any ideas?
Thanks Josh
Hi,
I used white css gradient for the divider. So you should use “background” instead of “background-color”. For example if you want to make it black use the following code;
hr {
background: #000 !important;
}
Awesome! Thanks so much!
Should I be looking in the css stylesheet for it? If so what section? I cant seem to find it :/
OK figured it out. Thanks for the quick reply!
You’re welcome
Is it possible to directly link to an artists portfolio page?
Hi, I”m considering this theme it’s so pretty. Can I designate the width and position of the content box? I also see there is no option for social media buttons or sidebar/footer feeds – am I seeing correctly or does this theme actually provide that as an option?
