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Hello, I have your working theme and did an upgrade now all I get is a black page with the loading icon moving in the middle.
Hi, If you send me a link, I can see the problem…
Deactivate all your plugins and try again. Also if you are using a caching plugin delete all cached files. If problem persists send me your wordpress admin link,username and password via contact form on my profile page.
You know I should have tried this, being it worked before I did not even try this. The problem is with the WP-SpamShield plugin
One quick problem that I have found is the biggest problem with this theme. They like to keep the artists in order (who been there the longest at the top). But if you add a new they always get placed at the top. It would be handy to have a SORT for the artist so we can control where they are placed.
Other then that Fantastic work and great Support!
You can use the following plugin for that; http://help.wp4life.com/2014/02/14/how-to-change-orders-of-my-gallery-items-easily/
Wonderful! Great Job again! I hope everyone sees the times that he replied to my support problem and addressed everything. Wonderful Support and theme. Thank you again
This website http://tattookah.com under Artists>Shane. The portfolio link does not open anymore. This happen when adding more photos. Is there a limit of photos or size that would have caused this? The theme is running the latest version and there are photos attached to this profile. Thanks
I replied to your email.
Hi there, I would like to add for one artist two ore more portfolio (tattoo, skizzen, shop). How can I handle this? Regards Simon
Sorry but it is not possible. You can use gallery shortcode to create additional gallery pages; http://help.wp4life.com/2014/03/31/tattoo-studio-gallery-types/
first of all, very nice theme.
I am trying to change the home slider to a different slider I like to use (Revolution slider)
but I can’t seem to disable the home slider. How can I do it?
I found a guide in the documentation section, I did everything it said (deleted the code and changed some 1’s into 0’s)
but still no luck.
Help would be appreciated.
Hello, thanks for the offer but I don’t wish to waist any more money. The built in slider does not offer me any layer options, only full images. I figured I could disable it and put another one that suits my needs, because my client loved the layout. I only need a slider for the homepage.
How can I disable it and put a slider of my own? Thank you.
As I said customization is not included in item support. Please read the official Envato item support policy;
“Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page.”
All I say is that the manual is not working and I ask for another solution for the same question you already posted an answer for.
I couldn’t know that this template is so un-open to change. If I knew it wasn’t the case I wouldn’t buy it. I have to use a good slider in order to do specific things. How could I have known that I won’t be able to put my own slider before I bought it? Now I have a problem – this theme is not useful to me without the option of changing a slider.
1) If there is a customization in a knowledge base article, it doesn’t mean that it is included in item support.
There isn’t any option to disable slider in theme settings or there isn’t any information like “compatible with x slider plugin” on the item page. So your question is about customization. There is nothing to discuss.
2) You could have known that if you had asked it before purchasing the theme.
3) If you have any “other” question you should use the contact form on the support page; http://themeforest.net/item/tattoo-studio-responsive-wordpress-theme/5490599/support
Is there at least a way to put a video or a video from youtube in the home slider?
No, it is just a simple image slider.
The texts in the “body” is solvable as you can see. how can I change the other parts?
2) If you don’t have enough css knowledge, I suggest you to buy a customization service from Envato Studio. Customization is not included in item support; http://themeforest.net/page/item_support_policy
3) If you have any other question, you should use the contact form on the support page; http://themeforest.net/item/tattoo-studio-responsive-wordpress-theme/5490599/support
Hi there guys, do you have a visual composer (page builder) build into the theme? Thanks
Hi, sorry but no, it is not compatible with visual composer.
Can you please indicate the email address I should search for in my inbox that your response to my submission here would come from? I posted something a couple of days back and I get tons of emails and can not tell if you responded to it yet. Thanks in advance.
1) You can’t use contact page template as an additional page. It must be on the front page. If you need a customization; http://help.wp4life.com/need-a-customization/
2) Your item support has expired. So if you have any other question, you should buy a new item support package; http://themeforest.net/page/item_support_policy#whats-included-item-support
Thank you. I see it has expired 14 days ago. Also if I renew my support… is what I am asking for considered an extensive request and I need to hire someone else or could you tell me what lines of code to remove so the contact page template would work as it does in the main menu but in the sub-menu without showing the contact link in the main menu?
There isn’t any easy fix for that. Only a web developer can make this customization. I suggest you to buy a customization service from Envato Studio; http://studio.envato.com/explore/wordpress-customization
This isnt a support question. I am trying to figure out if the theme is supposed to support shortcodes on the default page that we can add to sub menu navigation like they work on the other page templates in the theme that are added to the main navigation menu? seems like the default page template is not parsing the shortcodes. I have looked in the knowledge base for any information in regards to shortcode usage on pages we may add to the sub menu navigation.
Are shortcodes supposed to work on all page templates of the theme?
As you can see on my demo website, all shortcodes are in the main menu and they are working. Update your theme; http://help.wp4life.com/2013/11/14/how-to-update-theme-to-newer-version/
Hey there.. is there a way to create a page like a “guestbook”? my client wants to give people the chance to ask questions “on page” which he can reply so that everyone can see it?! pls hlp
Hi, you should search for a plugin for that.
Hi there, please check www.true-needle-tattoo.de. The images within “Portfolio” doesn’t not open in lightbox. Have the same within “Artist” and there it is working perfect. Can you help me in this case?
Quick question about SEO… I noticed the home page doesn’t really have a spot for a text area. Is there an option in the backend?
Tattoo Studio is a single page website theme. Everything you see on the front page ( about us, artists, faq, shortcodes, contact) is on the same page (homepage). So there is no need to add an additional text field to the slider.
If seo is important for you, I suggest you to buy a seo optimization service from Envato Studio after purchasing the theme.
Support sucks. Been months and no replies from these guys.
1. We have replied to all your emails. Your last question was a customization question and it is not included in item support;
2. Your item support has been expired. So we don’t have to reply to your questions.
Pathetic. The least you could have done was to reply. How you answered me now, shows the lack of professionalism from you.
Where can I add my custom CSS? When i put it in custom header script it doesnt do anything.
Make sure that you have added the css codes between “style” tags like the following example;
I recommend you to use the child theme. You can add your css codes to the style.css file (without adding style tags) in the child theme; http://help.wp4life.com/child-themes/
Hi dear, i put the coordinates for my map in contact, first it goes good, later it doesn’t work anymore.
I cheched the coordinates and they are good..
it give me this error:
Sorry, there was a problem.
Google map api now requires a key;
1) Update your theme ( http://help.wp4life.com/2013/11/14/how-to-update-theme-to-newer-version/ )
2) Get an api key from Google and add it to the theme settings ( you can find more information in the updated help documentation (theme settings->contact); http://help.wp4life.com/2014/08/20/where-is-the-help-documentation/ )
3) If you have any other question, please use the contact form on the support page; https://themeforest.net/item/tattoo-studio-responsive-wordpress-theme/5490599/support
I really liked your theme, I have a doubt before making the purchase, there is the possibility of putting more than one address?
because I have two tattoo studios.
Sorry but Google map supports only one address. It may be possible with customization; http://help.wp4life.com/need-a-customization/
How can I export the theme settings and transfer to another domain?
Sorry but there isn’t any easy way to do that. You should use PhpMyAdmin to import/export your database. All theme settings are in “wp_options” table in the database.
If you have any other question, please use the contact form on the support page; https://themeforest.net/item/tattoo-studio-responsive-wordpress-theme/5490599/support
Is there an instruction manual with this theme? I purchased and downloaded all files and it’s just theme files. Looking for shortcodes info.
Wait, found a link for “Help Documentation”. Nevermind…
Next question… So I found in the “knowledge base” an article on removing the slider from the homepage. However, let’s say you want to add a regular page as your home page. How would you do that?
If you go under… Settings > Reading > Front Page (Custom Page). Then the page appears in the bottom menu instead.
The edited file in the following article is “homepage template”;
Slider and all these sliding page animations are on this page template. So you should select “homepage template” on the page which you have selected as your front page display.
After removing the slider, you can change the order of the other pages;
Hi dear, beautifull theme and thank you.
I have i little problem, in the artist page, the animation under the name , the black windows dont move like the demo.. can you help me? is it a problem with the php version?
1) Update your theme and try again; http://help.wp4life.com/2013/11/14/how-to-update-theme-to-newer-version/
2) Unfortunately your item support has been expired. So, if you still have a question, you should renew your item support and contact us via contact form on the support page.
How does one create a hyperlink to a specific artist’s portfolio page from another page so that it loads like the portfolio loads when the portfolio button is clicked from the artist page? I have created a regular bio page for each artist and I am trying to place a button that links to that artist portfolio.
Since this is a single page site and not like other multiplage themes I have looked in your documentation on how to go to or access a specific section of the page like you would a page bookmark and cant find the answer.
Hi, can I to show always Sub-menu instead ‘Back to home’ ?
Hi, no you can’t;
the portfolio of images only shows the last 99 items. how can it show them all?
1) Unfortunately, your item support has expired. So, if you have a question, you should renew your item support;
2) After that, you should contact us via contact form on the item support page; https://themeforest.net/item/tattoo-studio-responsive-wordpress-theme/5490599/support
I really cannot believe you actually reacted like this. We have used hundreds of themes and none of the authors reacted like this when we asked for a simple information. We understand when the support of an item expires and there is an actual problem to renew the support and then ask for help. This feature is something that should be explained in the documentation or mentioned in the specifications. There is nowhere a reference that explains that there is a limitation to the number of items showing in the portfolio. And there is no logic why there is such a limitation.
1. Why renew the support when you might as well reply that there is no solution?
2. Why renew the support to ask for something that the theme should be doing in the first place?
Did you intentionally add this limitation knowing that by the time the buyer adds 100 items, the support would expire and then ask for renewal to fix it?
To everybody having the same problem, there is no need to renew your support for this. Just open customjs.php and change the 99 value to whatever you want
Can you add a gallery page and what would that look like? Thanks
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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