973 comments found.
Hi, i can’t import demo data… “An error occurred while fetching content.xml from the server!”, thanks.
Problem solved (XML), Thanks anyway!.
Great to hear. Thank you too!
Hi, which ess grid type you are using in buildpress homepage ?
Hi,
we use a custom skin – BuildPress Item skin.
can I get this skin if i purchase the theme ?
Sure, it is included in the theme files. If you need only the skin (and not the theme) I can send it to you over email – write to me via form in my profile.
Hi!
Please follow this link: http://www.shutterstock.com/public_lightbox.mhtml?code=56b55d288b248a6c2e03bddb3345b981&lightbox_id=30250036
Hi,
The SEO structure of your homepage is incorrect and urgently need changing!
For example, you H1 tags are sliders, if a person has 5 sliders they will have 5 H1 tags which will hugely damage their ranking for keywords. You need the slider titles as H2 and you MUST only have 1 H1. You need the text “Looking for a quality and affordable constructor for your next project? GET A QUOTE” to be H1.
Can this be fixed?
The text “Looking for a quality and affordable constructor for your next project? GET A QUOTE” to be a H1 and same CSS design as it is currently.
The H1’s in the slider to be H2 and same CSS design as it is currently.
The H3’s to be H7 and same CSS design as it is currently.
The H4’s to be H8 and same CSS design as it is currently.
The H5’s to be H3 and same CSS design as it is currently.
The H5’s to be H4’s and same CSS design as it is currently.
Only then will the website be spot on for SEO.
Hi,
thanks for your feedback, we will discuss these options.
Hi,
Thank you, the design is great. The inner pages SEO structure is very good, however it is just the home page.
The home page is the most powerful for SEO, if you need input please let me know. I would love to purchase this theme the SEO structure of the home page is fixed.
Any idea when this will be updated?
Hi,
Im having a couple issues with your theme (Peach) – please see items listed below:
- Website loads super slow – is there a way to optimize the site so it loads faster? The Headings clash with the menu bar or logo section (Header) when the screen size is smaller. - The Facebook icon wont let us add a link. - On the mobile version the bars are only showing 80%?
I look forward to your response!
Kind Regards, Chad
Related URL: http://brandfox.co.za/
Hi,
Peach is not our theme.
Our theme you purchased is BuildPress.
My apologies – wrong theme!
It’s ok. I am glad you don’t have problems with our product 
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
i’m having trouble importing demo data
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
hello, I bought the template, in the folder but no style.css file, thank you to tell me how to recover the file. Best regards. Jérôme
sorry it’s a mistake of message
I bought some time ago your template and my site has been hacked … I have to redo everything . I rebooted the template but to have the latest version update how should you do? because obviously the version I have is no longer viable
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Thanks for your reply, if I buy the latest template will be updated and I would not have a problem ? it will surely be faster, what do you think ?
Hi,
I do not understand what you wanted to say in your last comment.
I wanted to know if I can install the same template Buildpress (because I do a fresh install of the site for the same client) that I bought it one year without security problem? The WebSite have been hacked …
You don’t need to buy it again, you can still download it from your account > Downloads.
Thanks for your quick reply !
Pre sales question – Can the white main menu navigation section span across the entire screen (full width) without any custom coding?
Hi,
Not without custom coding, but some lines of CSS never hurt nobody.
When I purchase the theme, can you provide me with the needed css? Thanks
Also, can the social media icons in the header be replaces with another address?
Hi,
> When I purchase the theme, can you provide me with the needed css?
Yes, we offer that, but custom coding is not free. This could be achieved using our most affordable package for $29.
> Also, can the social media icons in the header be replaces with another address?
Yes, this can be replaced without any change in code.
Hi Proteus, I wanted to check if the theme is compatible with the latest WP 4.4.1 update?
Hi,
Yes, it is, safe to upgrade.
I have a question about the Protheus Theme Google Maps Widget. When I insert the coordinates from google maps I get a different location than in google maps it self. ?
In Google the company of my client is named on the map, when I take a look at his website and zoom in on the google map widget that came with the theme his company location isn’t mentioned.
What can cause this problem?
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Hi there , is it possible to sort order the testimonials on the front page , as to show the newest first , instead of deleting them writing them from scratch ?
Hi,
Unfortunately this is possible to change only in code. Please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Will you update plugin essential grid ? Latest version Fixed WP4.3 Issues due jQuery 2.1.4 / 1.11.3 – Sandboxed the Swipe Library to protect plugin conflicts
Hi,
Yes, it will be bumped to latest version in the next update.
Hi,
It would be possible to add this plugin, certainly. But it would require some changes in code probably, to add it on specific places like the gallery for projects. We can add it specifically for you in a child theme, that we can create for your needs.
can I then install the demo and then install the child theme? and how much will it cost me?
Yes, you can install the demo first and add the child theme later. I cannot give you a cost till I don’t know all the details. I recommend we discuss it privately http://support.proteusthemes.com/hc/en-us/requests/new
I have purchased this theme since last year. With the new WooCommerce upgrade to 2.4.12 – is theme fully compatible and OK to upgrade?
Hi,
I’ve just checked it. Yes, it is ready to upgrade, no changes in code were needed, all template overrides are OK.
is it possible to set the sidebar up so it defaults to the right side? I have a few custom post types setup and the archive pages are all showing on the left sidebar.
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Hi. When add a feature page in the composer. html code shows up if that page has image or any html element before the text
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Is it possible to add a title image to a post (message) like when making a new page ? I can’t find the image upload button to add the title item ?
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Hello, I use the StructurePress theme, and when I try to import the widgets.wie file, it says that “Site does not support widget” for pw_icon_box, pw_social_icons and pw_latest_news widgets.
What can be the issue? Please help..
Hi,
The update for the theme is on the way, I can send you the update even sooner if you write to me via our profile page: http://themeforest.net/user/proteusthemes
Very nice theme! I have a Presale Question: is it possible to replace the content in the banner (that has the logo and contact information) with a slider carousel that displays specific post images that are clickable and lead to the post?
Hi,
you mean here?http://www.awesomescreenshot.com/image/808448/6c6b0b373a6d17bd548e74147ae172d3
I’m afraid this is not possible out of the box.
Hi,
It would be possible to put there some slider as slider revolution or layer slider in a widget. The 3 contact widgets could be replaced without changes in code, to also remove the logo it would take changes in PHP files.
Thank you! I would make the changes in a child theme so the logo section removal would stay put. 
Yes, that’s the right way to go!
