1303 comments found.
Hello, I have little problem. My login and Register page are missing after update. Also, is there any chance to custom sort transport type on search page?
Thank you in advance
To be more specific, search result is in random order, but I need it in specific?
Hi,
Please check in Admin -> Pages whether you have the Login and Register pages there? Also, if you are logged in you cannot access those pages (for obvious reasons). Please log out and then try to access them.
With regards sorting of items we have that on our todo list and will implement it this month.
Thanks
Hello, thanks for new update! Problem with login and register page is that they are blank (no matter if im logged in or not). Nothing is shown on page, no box to enter username or password. Thanks again
Maybe Im missing some shorcode?
Hi,
Please set WP_DEBUG to true in your wp-config.php and reload the login and register pages, then report back any php errors you see.
Thanks
Hi, I want booking process to be “open” so that customer can simply put address (pick up/drop off) instead of pre selected destinations. Is it possible to make it on you booking widget? Second question: how do I activate deactivate “Tailor made” booking on theme? Thanks
Hello,
my sincere apologies for a late response.
What you are requesting would need to be custom coded. We will consider adding the feature to our theme however we cannot promise anything at this point. You could create these fields in the tailor made form though. The page uses the default page template and the free contact form 7 plugin. If you open a ticket providing your WP credentials and the link to your form, we can help you with its code so that it would look the same as ours.
Click Here To Create An Account & Get Support
Thank you
I want to buy your theme. Can I purchase additional support after the primary 6 (months?). Not buying today for an additional $ 17.70
Thanks
thnx
You are welcome.
Hello, I requested support last week via private because giving my login details, and still no reply ??
Hi,
Where did you request the support at? Via ticksy?
Thanks
With active WPML plugin and the creation of new “Destinaions” for another language, they are not shown in the fields Pick Up Location and Drop-Off location. This is a bug? How to fix it?
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
“TRANSLATION READY
Transfers theme includes all necessary files in order to be translated in the language of your choice. It is also compatible with the WPML plugin.”
It is a false ploy. This plug-in is not working properly. You can never see the order cart in another language other than English. Author feed promises two months but does nothing.
Our theme is not compatible with WooCommerce Multilingual plugin. Please disable WooCommerce Multilingual plugin and your cart will be fine.
We have promised to look into this and we will release a patch as soon as we have implemented some other things we want to implement for the theme.
Thanks
I do not use this plugin. I hope you have a solution …
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
i have added ticket(on 14.12) to the ticket system and author haven’t replied at all, i am really waiting for this reply
Hi,
Can you check if your ticket was answered recently?
Thanks
Hello, I opened 2 tickets: 611051, the template has problems with android browsers and safari i pad browsers. With android I can select drop in and drop off destiantion, then I select the transfer, but I cannot continue cuz the book button doesn t appear. It s quite urgent to solve the situation
Hello,
we are aware of the issue and will release a patch as soon as possible.
Thank you very much!
Empty fields . “Extra items”
How to fix it?
Thank you.
Please signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.
For faster service, please privately include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thanks
Hello,
When is it possible to manage the transfer availability easily? It’s an horror when you have to insert over 1000 possibilitys. Please think about a possibility to group destinations so you can add the availability of the groups. And not every destination specificly. I’m saying that since october. Would be helpful for many of the buyers.
Regards
We are still working on the upgrade to fix this to allow any to any availability creation. We will release the patch as soon as it’s ready.
Can you please respond to my ticket #616478. Thank you
Hi,
I believe your ticket was replied to.
Thanks
Hello,
Can you reply to my ticket which is waiting for more than 1 week?
I want to present the search results sorting alphabetical or from the lowest number. I have several prices according to the number of people so it doesn’t make sense to have random prices displaying, they have to show from the lowest to the highest.
When is the update coming? My project stopped because:
- I don’t know if I’ll insert 1920 availabilities and then the search results won’t be sorted, so 40 hours wasted
- or wait for the update and the availabilities would be improved (I don’t even know if you’re improving that) and save time not inserting 1920 availabilities.
Meanwhile the client is waiting
We are still working on the upgrade to create any to any availabilities. As soon as the upgrade is done, we will release it.
- What about the search results sorting.. Can you help me with that? Results from the lowest number of passengers to the highest or alphabetical.
- Will the passengers field have any use with the update? Now it’s not doing anything there…
- What is your estimate for the update? I know that is when it’s ready (obviously), but when? 1week, 1 month, 2 months?
It will not be months, but rather sooner. We are almost ready to release the upgrade. This is not the only issue we are fixing. There is a WPML issue with widgets we are resolving and we are also adding any to any vacancies as well as sorting… Once all is resolved we will release the upgrade.
Thanks
Hi,
In addition, the Hero Unit Widget background image on the Home page, the image is not responsive in Apple devices, but works fine on Android devices. Can you please check and assist?
By the way, https://themeenergy.ticksy.com/ is not accessible.
Thank you.
Hello,
please add the following to your css file:
.intro {-webkit-background-size: cover;-moz-background-size: cover;-o-background-size: cover;background-size: cover;}
Ticksy seems to be down for some reason. We hope it will be available soon.
Thank you
Hi,
I added to style.css, it didn’t work. Please advise.
Thank you.
Hello,
the code should work. You can also try the following:
.intro {-webkit-background-size: 100% 100%;-moz-background-size:100% 100%;-o-background-size:100% 100%;background-size: 100% 100%;}
Thank you
Hi,
Both code doesn’t work. The Hero Unit Widget background image is not responsive in Apple devices.
Please advise. Thank you.
Hello,
my sincere apologies for a late response.
We have submitted an update that includes a patch for this. It should be available soon.
Thank you
hi like to know why i can not see search result s
Hello,
I need to ask for more information about what happens, so that we can try to retrace your steps on your end. Have you set your search results page up? Have you set up your permalinks? Do you receive any errors when you hit the search button?
Thank you
Hello, I wonder if you can put a field in the registration form for the number of flight of passenger to pick up at the airport
Hello,
you can edit the page-user-register.php file and add this field.
Thank you
hello, pre buy question. i need this template for multilanguage site. does it support 5 languages? the problem i have ran before with other themes is then i create multisite it doesnt share user and booking database so it works only in one language and we cant switch languages. how about your theme,?
Hi,
Our theme supports WPML plugin.
Thanks,
Hi,
1. Is it possible to increase the numbers of person over 50? Bus have more than 50 seats.
2. Is there a way to duplicate the transfers availability? It could be a faster way to insert all the lines
I have replied to your ticket in ticksy. The files to edit are wp-content/plugins/transfers-plugin/includes/post_types/tranport_post_type.php
We don’t have a duplicate feature at this time.
where I please , write in an extra item prices ? when I go to extra- items and a new item is doing down the extra information yet. also have the sample data imported is no field where I can specify price anyway. then also missing left transfers booking . if I do I get plugin install only … destination – extra items – transport types – transversely availability but lacks transfers booking link .
Please go to http://themeenergy.ticksy.com and create a support ticket there. For quick support please leave your WP and FTP login details in the ticket.
Thanks
Hello!
It is possible to filter the number of passengers, so for example, if the customer chooses 5 people, he can not choose a vehicle for 2 people? The ideal is that these vehicles do not appear in that search… It is a must for our client.
Thank you very much in advance.
We are looking into this and will get back to you.
Thanks
Thank you so much for your help. We are really happy with the theme and your support, very professional team. Hope it will be ready ASAP, because we can not upload the web of our client without this function… Thank you again!
You are very welcome.
Thank you for your kind words.
Hi, i’m translatin the theme to italian. I’ve translated all the words that i found in default file. But some things like search item aren’t translate ( https://www.dropbox.com/s/kv3wcap5yjsor9s/booking%20form.PNG?dl=0 ) . I have to change te string in the corresponding php file?
I’m doing it manually with.po files
Did you create a ticket on themeenergy.ticksy.com?
Hi again,
2 questions please:
1. On the home page – advanced transfer search – I want to make the pickup and dropoff destinations in the dropdowns to appear in custom order (not in alphabetical order as it is now). How to change this?
2. After clicking the FIND TRANSFER button, I am getting a list of available vehicles with the corresponding prices. Everytime this list appears in random order. I want to make the vehicles list appear in the order of low to high price. How this can be done?
Thanks.
I have replied to your ticket in our support center.
Thanks
