19 comments found.
is it possible to change the font color on the main slideshow? I tried most options under colors and nothing I tried worked.
You can submit your question into https://kalathemes.kayako.com/ to get the solution. Thank you.
Is it possible you can make it $25usd? I really would love this theme for my shopify store.
Dear,
Thanks for contacting us. We are so sorry, we can not make the theme price to $25. It’s the fixed price for this theme. Please sympathize with us.
Regards,
How well does this theme work with the various and extensive Shopify apps you can add to your website?
Dear,
We can not give an exactly answer about this. Because Shopify have a lot of App and we can not install and check all of this to give you the exactly answer. These App have different method to work.
Regards,
Why is it taking so long for support to get back to me via email? I used the method you mentioned http://www.codespotsupport.com/others/ . It seems you respond to the comments faster than the emails for whatever reason.
Dear,
Our working time is 8MA to 5PM, Mon-Fri, GMT+7 . We also have a lot of customer support tickets need answer. So, your ticket can be in processing queue. But we don’t make you waiting 24hours. Thank you very much.
Regards,
Dear,
I checked your email feedback some to our system at 09/13/2016 6:43PM. This is out of our working day. Please waiting us a bit. The customer support will answer it soon.
Best Regards,
Hello. I was interested in this Melo theme for my website. Although I like what I see, I would like to know if I can change the product page to look a bit differently.
Is it possible to change the variation options (color & size) to be a drop down menu? I have products with many options and it would look too messy to have a lot of variations. For example, I have products with 12 colors and products with 10 different sizes. I’d appreciate it if it could be changed to a drop down menu that will show the right variation image.
If a drop down menu is not possible, where can I see the color swatches? Can I change the color swatches?
Is it possible to extend the quick overview to be more than 50 words?
Thank you for your response.
Hi samiecollection,
Thanks for contacting us.
1. change the variation options (color & size) to be a drop down menu: yes, it’s possible. Only need go to Customize Theme and active it.
2. Is it possible to extend the quick overview to be more than 50 words: yes, it’s possible to do. It need change in the code, but our customer support staff will help you change it.
Regards,
Hi. I purchased the theme but I noticed that there are only 2 dropdown items allowed. Is it possible to have more drop down items?
Hi samiecollection,
Could you please open a ticket at http://www.codespotsupport.com/others/ with this question. Our customer support will check and help you debug it. Thank you very much.
Regards,
Can you not rearrange elements within the Customize Theme options at all? This theme seems extremely restrictive. I hope my buyer’s remorse soothes with near-future updates.
Another example being the graphics on the outside of the Title block with description on the homepage. You can’t change that graphic at all??
Hi lucasfoley,
Could you please explain more about “rearrange elements”? where are you mentioning?
About the leaf image, this is an image called ‘right-bg.png’ and ‘left-bg.png’ . If you want change it, you must create new image with your idea have the same name and upload into Assets folder of Shopify.
Best Regards,
Yes, in many other themes, they are created in a fashion that allows users to rearrange the order of elements. In your theme, unless the three menu items (right and left of header logo) are the same as your items in length, they do not appear even. They are not even centered! This is the lack of flexibility I am talking about, and that’s the main thing that every page will face.
Yes, I understand I can manually edit and change anything in your theme – but from the options page? That’s why it’s a premium theme. So that users can have a back end manager to edit without needing a coder. Like I said, I love the design of it, but it’s not meant to be changed from how you have set it up. That’s the problem.
This is an extremely rigid, over simplified theme. My request still stands if you would please respond, please.
Best,
Hi lucasfoley,
Shopify only have the Customize Theme, it help to choose option, such as: color, font, active setting, input,... .To change the layout, it need change in Edit HTML/CSS, hard to input these option in setting. If you want change the layout to your ideas, please open a ticket at http://www.codespotsupport.com/others/ , our customer support staff will help you do it.
Regards,
Does this theme support megamenu (up to 4 columns) for each link on the primary nav?
Hi jigisu,
Currently our theme support 2 columns and 1 background image column. If you want 4 columns, we can increase it, but will don’t have spacing for background image. Thank you very much.
Regards,
I purchased the mello theme and downloaded the zip file.However,when I try to upload the theme in shopify it returns the following error message:
There is 1 error: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Is this really a shopify theme? Can I get a refund?
Hi muwanguzi,
After download the theme from here, you must extract/unzip this file first. Because this is all in one package. It contains theme package, change log file and readme file. So, after download, you need extract/unzip it to have the theme package, then upload into your shopify site. Thank you very much.
Regards,
Hi there, having the same problem as stephan, EUR not working and $ all over the place. Ideas?
Btw, I purchased the theme with my other account “la_cocreta”
Hi isasi88,
Could you please open a ticket at http://www.codespotsupport.com/others/ our support staff will check and fix it soon.
Regards,
Hi, great theme! However 2 issues: 1. The font type used in the example isn’t available freely which makes the theme look quite a bit different from the example. 2. I can’t get the EUR currency to display correctly, USD and GBP no problem, however EUR keeps on displaying as $ all over the site.
Hi stephanmanagement,
Thanks for purchasing our theme. About your question: 1. The font that used in demo is commercial font, so to use it you must purchase it separate. 2. Could you please open a ticket at http://www.codespotsupport.com/others/ our support staff will check and fix it soon. Thank you.
Best Regards,
Thanks guys for the help, very good support!
Hi stephanmanagement,
Thank you very much. If you require any further information, feel free to contact us.
Regards,
Great looking theme by the way.
Do your shopify themes get regularly updated?
Can you have rows of 3 products instead of 4?
Also I really like the parallax sections on homepage of citycycle theme, does this theme not include a way to achieve the same thing?
Cheers
Hi elephant2009,
Our theme always update to fix any bug or new functions form Shopify. It’s also possible to set product to 3 columns in per row. About the parallax in other theme, it’s not include in the demo theme, so the package also don’t it it. To have it, must take some customize code.
Regards,
Hi – is it possible to disable elements easily? For example, the category page image banners at the top. (This pushes the products and prices below the fold on my Macbook)
Hi chexd ,
Thanks for contacting us. It can disable and easy to do. Only need go to the Customize Theme and uncheck the option show category page image banners 
Regards,
Hi there, any translations for spanish? thanks!
Brandon Grotesque is not loading… Why is this? Thanks
Hi lacocreta,
Thanks for contacting us.
About your questions: #1 You can use the Edit Language – Shopify function to translate default English to Spanish. #2 Brandon Grotesque : this is commercial font , so to use it you must purchase this, you can refer https://typekit.com/fonts/brandon-grotesque Thank you!
Regards,
hi there! love the theme. just wanted to ask before purchasing – I would like to place a phone number in the header. do you allow for this or will I need to customize/buy an app to have an additional header bar?
Hi promotoon,
Thanks for contacting us. It’s easy to do add the phone number in the header. Just need add the code, don’t need take more customize or app. After purchase the theme, please open a ticket at http://www.codespotsupport.com/others/ our Support staff will help you add it
Regards,
Nice work, Good luck with more sales
Thank You!
Looks fantastic, congrats
KindRegards,
Bedros
Thank You!
very nice style, good job !
Thank You!
Awesome Theme, Good Luck With Sales
Thank you very much
Great work, GLWS
Thank you very much
Nice work, Good Luck With Sales
Thank you very much
Nice item, Good Luck With Sales.
Thank you very much!
