630 comments found.
Hello,
I have a question , I recently downloaded the update of the theme and I realized that there is not more in the folder woocommerce the folder “Email ”. In the area administrative “Woocommerce- > setting-> Email” I find a path to change the graphic for the order online:
woocommerce / templates / emails / admin new order.php
and It said that copy the file in my theme here :
justshop / woocommerce / emails / admin new order.php …
EMAILS folder in the theme does not exist … first yes !!! Do I have to put the folder “Email”?
Thanks!!
Hi,
I never modified any Email template, so there was never Email folder inside woocommerce folder of theme. May be you placed that file while you were customising email templates.
And yes, place that folder again would do the job.
Hi,
I would like to remove the zoom function when the site is being accessed on mobile phones. Could you please help?
Hi,
Sure, please go to Woocommerce/Settings/Magnifier and there you will see an option to disable it on mobile.
I did that. Now when my thumb is over the main image it still wont scroll.
Can you please help?
Hi.
Please email me using form bottom right corner here with site URL and wp-admin if possible. http://themeforest.net/user/templatation I get this message on my personal email.
Please can i have a copy of the design PSD (s)
I see you have sent me an email too, I have replied with PSDs.
When will this support wc 2.4
It does support WC 2.4 already, Just updated the tags.
ok great, I require an update then as we are using 2.86, our original developer is no longer contactable. please advise of our options.
Please share your URL, I might be able to find it in my old emails as its possible that your developer might have contacted me earlier. Please contact me privately, from contact form on bottom right corner here http://themeforest.net/user/templatation
Hi,
How do Justshop get an icon on left to change color of site bro ???
Sorry, my English is not good … 
thanks
Hey,
That icon on the left is only for demo site only, you can change color of your website by going to themeoptions/general. But it will be in 1 color at a time.
I hope thats what you were looking for, or do you really want that color switcher ? If yes, I can give you the code I wrote for it, but its very raw as I wrote this code for myself and not for sell.
Message me privately from Support tab of this page for further actions.
Thanks
Hi,
My Wordpress ver is 4.4. I have trouble when it s running Import WordPress
P_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in G:\xampp\htdocs\_bachhop\wp-content\plugins\wordpress-importer\wordpress-importer.php on line 38
Please teach me how to cover . Thank you so much.
I will help you with it, please contact me privately with wp-admin info, from contact form on bottom right corner here http://themeforest.net/user/templatation
Good morning , I updated the theme and I found a problem now :
I have problems with WPML plugin . Before the update of the theme I had the home page with a description for the Italian and a description for English.
Now only the translation in Italian and not in English . If I go in WPML plugin for translation not translates more .
Updates that all that were to be done I done
I do not know if it depends on your theme or plugin . The problem is only about the home page , the rest of the pages work correctly .
thanks fabio
Hey Fabio,
Please contact me privately with URL, from contact form on bottom right corner here http://themeforest.net/user/templatation
Great Theme / Great Work – looks like your support is very quick and helpful – so one question before I buy – does the “one click demo install” install all the content shown on your live demo, exactly ? also why not just give everyone the fix on the ecommerce boxes, standard height fix , no one likes uneven product listings , so could you also share that fix now ?
I will buy based upon the above – thanks very much,
jim
demo content include all images ?
Hey,
Thanks for your interest.
Yes, import completely imitates the demo website. (without the demo changer setting boxes on the left and images are bit different)
Please note the box height depends on the content you put in, that varies product to product, like product title and description, I am considering giving options for people to force same height in later versions though as it seems many are concerned about it.
About the demo images, it does include images but not those premium that I used in main demo, but free one’s Here is the exact replica that gets imported http://justshopwp.templatation.com/justshop-import/
I ll purchase your theme now if I can get the “premium” images and premium demo content set up . I need the premium look . thanks
jim
Hi Jim,
I am sorry, but I can not supply premium images as I do not own them. I purchased them from stock photo websites which you can also do. In the end, you are going to put your own images/products on the website, so placeholder images should be ok.
I understand you need premium images for some reason but I can not supply them for legal reasons.
Hi,
How can we remove the Up-sell products on the Cart?
It shows
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The showing some products…
How can we remove this part?
thanks
Hey,
This link will help you do this : https://wordpress.org/support/topic/remove-related-products-from-bottom-of-product-pages
I suggest you add that code in child theme functions.php file instead of parent so that it stays when you update theme.
I’m not using the child at the moment, so I’ve added this to the justshop theme functions.php but it is still showing this on the cart page broodzakelijk.nl/wordpress/winkelmand/
Already fixed, it was added with a shortcode in the page template
You may also like:
[featured_products per_page=”4” columns=”2” orderby=”date” order=”desc”]
Hi,
I want the woocommerce product boxes to have a standard height. Just now it’s looking very odd as it picks up the first 11 words of the description. My product names also sometimes go into two lines.
How can I have a standard height?
Hi,
I will help you modify it as you want it, please contact me privately from contact form on bottom right corner here http://themeforest.net/user/templatation
hello can you send me a tutorial on how this system work
Hi,
I assume you already have WordPress installed ( if not, please get help from your host as most host provide WordPress preinstalled these days. )
Then you can follow steps as shown here http://templatation.com/documentation/justshop/ on page 2.
If you still need help please contact me privately from contact form on bottom right corner here http://themeforest.net/user/templatation
Hi Templatation, I have an issue with your theme. Could you have a look at http://cukierniacapri.pl/ and help me? Unfortunately t’s look like totally broken. I would like to tell that Justshop is well designed and I like to work with your theme. My client, is a confectioner, and he also likes the his website. I would like to help him and fix a problem. Could you help me with that? If you need to get an access to WP-admin, I will provide you all you need. Just contact me via PM or e-mail: in@invictus.company. Thanks and Best Regards, Blazej Piatek
Hey,
Glad you liked the theme, please send me wp-admin from contact form on bottom right corner here http://themeforest.net/user/templatation
Hello. is there a way to change the sizes of the products images from 280×180, 350×30 and 80×80. My pictures don’t fit in properly as most of them are rectangular. Thanks
then secondly the when I regenerated thumbnails with the dimensions you advised, the pictures on my homepage product categories were stretched.
Hey,
You are free to choose image size as you want, please see detailed guide here https://docs.woothemes.com/document/using-the-appropriate-product-image-dimensions/ if you still need help please contact privately with site URL so that I can see whats wrong.
one more question. is there a way that one can have different image sizes for different product category page. for instance using 280×180px works for images of products in a product category but not for others. others look like a portion of it is showing and not the full picture. when I increase the pixel, it works right for them but then affects the former products images. so is there a way where I can have different image sizes used for different product categories.
Thanks
Please understand woocommerce manages image sizing for products and product categories. What you want is possible by defining custom image size for homepage categories.
I would suggest you try to achieve a solution using css, I can help if I can see the website.
Hi, there’s an update on the Revolution slider but I cant get to do the update myself. how do I go about it?
Hi,
Please update theme too, to its latest version 6.1 , then you will be able to update revslider by going to Apppearance -> install plugins
I just bought your theme and I am not able to install WP Bakery and Rev Slider due to the plugins being outdated. Error “Installed But Not Activated, Requires Update” WP bakery requires ver. 5.1.2 and Rev Slider requires 4.8.1
Follow up. This issue was resolved quickly through the support system. Thank you very much.
Hi,
On the shopping cart page, when I update the quantity the cart total doesn’t change automatically. I would like it to change automatically. Could you please help me out.
Hi,
Do you mean you want total to change without clicking Update Cart button ?
If yes, Sorry its not something that theme is responsible for, WC manages it. Theme only makes it look good.
Hi Templatation, I have a problem whit update WPBakery Visual Composer. My version is 4.0.4 and when I do the update required in dashboard I update the version of 4.8.1 send to error: “Update package not available”..
where is the problem?? Regards
Hey,
The VC came bundled with the theme, thats why you can not update it directly as you are not their direct customer.
I am going to update theme within a week with latest VC, if you are in hurry please contact privately and I will supply latest VC version.
Hello, Have You implemented the new version of VC in the theme ? thanks
Hi,
Yes, I did. Submitted an update Yesterday.
Thanks!!!!!!
It doesn’t work in IE 11, Windows 7
Hi,
What exactly doesnt work ? Give more details please. If its long email you can email me like you did earlier. Do you see issues when open my Demo on IE11 too ?
How can I show the sidebar on the top http://justshopwp.templatation.com/justshopwide/product/baumkuchen/
Hi,
As per the design, the sidebar appears on lower side so that people can focus on product details and buy now button that matters, if you want otherwise, it requires some heavy changes in the code.
Hi, i can´t see the cart basket icon on the rigth top corner of the page..how can i see it?
Hi, Please make sure its not disabled in Themeoptions/woocommerce , and also that you have woocommerce installed with atleast 1 product available for purchasing.
HI, Themeoptions/woocommerce is enabled and I have many products availables.
Hi, Please contact me privately with wp-admin info if possible, so that I can investigate.
I have sent you an email…
