630 comments found.
Hello, does the theme supports RTL?
Hello,
Thank you for your interest, sorry it does not as of now. But I am willing to fix any issues that you encounter if you want to try it, also if it does not work out, I will refund your money.
Hello, I have a pre-purchase question- In regards to the build your own product feature, are the steps permanently in the right side column, or can the steps be arranged to appear as a pop-up across the middle of the page, or any other layout? Thanks
Hi,
Thanks for your interest, the layout is fixed.
Hello, I have 3 Justshop themes that I purchased. I don’t use any of these. When I want to use it, I get a purchase license error. How can I fix this situation? I mean, I used it in a different place before, but I don’t use it now. Can I move my license to my new website?
Hi,
Sure, Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
Hi I have issue with Elementor. Here is the vulnorabilies error I get. While using WPVulnerability plugin. < 3.22.0-beta2 Improper Neutralization of Input During Web Page Generation (‘Cross-site Scripting’) The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Global score: 6.4 / 10 Severity: Medium [+] CVE-2024-4619 [+] WordPress Elementor Website Builder Plugin <= 3.21.4 is vulnerable to Cross Site Scripting (XSS) [] Elementor Website Builder – More than Just a Page Builder <= 3.21.5 – Authenticated (Contributor) DOM-Based Stored Cross-Site Scripting
Elementor has a known vulnerability that may be affecting this version.How do I setup the page “build-your-own”?
Hi,
The issue you mentioned is with the Elementor which is a separate product and you can just update it to stable version.
For build your own page, start from wp-admin/products/addons.
I unistalled my old theme to use the updated files for justshoppe.zip but the import did not install complete demo pages and and slide.
Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
When I attempt to enter my license key nothing happens. None of the demo content or pages pull in from importer.
Hi,
Sorry for delay in replying and Thanks for purchasing the theme. If you still facing troubles, Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
Hi. I want to use element or pro ONL:Y to customise this theme. Can you confirm there is no WP Bakery elements to this theme
Hi,
Thank you for your interest, yes, it is completely Built using Elementor. No WPbakery.
Hi ,
I am intrested in this theme but i have some question :-
1. Is this theme has the ability to show nearby pizza stores based on the customer’s address, as well as options for delivery and pickup.
2. Can i add different price in different locations ?
Thanks & Regards Sumit Dhawan
Hi Sumit,
Thank you for your interest. This is just a WordPress theme, a visual layer that beautifies WordPress and Woocommerce. Those functionalities you are looking for are part of Plugins. Sorry this theme dont have those features.
Hi,
Thanks for your reply can you share any plugin that can help me regarding this and also compactable with your theme.
Thanks & Regards Sumit Dhawan
Hi, Demo import isn’t working properly (after success, nothing changes on front + no additional pages or products found on backend) P.S Ticket already submitted.
Hi,
Something might have gone wrong during import, I saw your ticket and replied with further steps.
Hello, following a theme update we can no longer enter our purchase code. The page refreshes and nothing happens when you try to save it.
Hello,
I am looking into it and will submit an update soon.
Hello,
Is there any possibility to change header background with image ? As I see, there is only color option.
BR, Yasar
Hi,
Its possible in the latest version, I am not sure which version are you using.
Hi,
Thanks for your prompt response.
I am using the latest version. But, I can not see the background image option from “wp-admin/appearance/customize/Header/Mainbar”. Only color option is available.
On the other hand, “Footer” and “Header” Elementor template is not available under “wp-admin/ElementsKit/Mytemplates”
//Yasar
Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
hi – i keep asking for support and no one is reaching out to me.
Hi, I just replied your email.
I have gotten no reply…
The only thing I am getting is from Bolvo saying the API isn’t working.
Yes, please reply to that email sending screenshots or other particular info which product key are you referring and what you can not do because of that.
Also, as you get the reply, please stop saying that you have not got any reply.
support RTL ?
Yes, the base theme does support RTL.
Hi, I want to add custom fonts in my theme and enable top bar for mobile how should I do it
Hi,
Thanks for purchasing the theme. Please contact me with full details from here .
i cant succes to change page layout to box ? how i can do that?
Hi.
Thanks for purchasing the theme. Can you supply website url and wp-admin info(if possible) so that I can check the issue myself and take further action.
Is there any way that the default view of the products list view ?
Hi,
Thanks for purchasing the theme. Sorry but there is no inbuilt option to do so yet, but you can use this plugin https://wordpress.org/plugins/gridlist-view-for-woocommerce/
Is the demo setup import data broken for some demos? Demo 6 works fine.
Demo 1,2 and 4 when I enter the /shop page the page don’t have proper containers. Javascript doesnt run and it doesnt seem to match the live demo page you’ve setup. I’ve used the reset plugin everytime and it seems broken for these one.
Hi,
Thanks for purchasing the theme. Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
Hi, how do I udpate the plugin “Ultimate Addons for Visual Composer”? Thanks
Please email me at templatation@gmail.com
Hello Im having issues importing the demo. Not all of the pages are importing, only home and blog. I’ve raised php max execution but it still doesnt import everything, How can this be fixed? Thanks
Hi,
Thanks for purchasing the theme. Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
is it possible to send us the files to manually import the demo number 2 of justshoppe?
Hello,
Yes, its possible, but please renew support so that I can provide you one to one support 
we need only the demo because we are not able to do it through the backend automatically
Okay, Please contact me with full details from here https://bolvo.com/support/
Hello There,
Currently when I deactivate the Woocommerce plugin then it shows front side everything but when I activate the Woocommerce plugin then everything gets blank. And also it seems that Bolvo feature plugin also generating conflicts so when we have activated Woocommerce and deactivate Bolvo feature plugin then the webpage is showing back.
Thanks, Demi
Hi Demi,
Please update Bolvo features plugin. You can just delete it and re-install by going to appearance/install plugin. If problem still persists, Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
Hi Templatation,
I’ve tried to upgrade the theme, just want to let you know that I’m facing one strange issue for the missing file at location: wp-content/plugins/justshoppe-features/inc/plugins/header-footer-elementor/header-footer-elementor.php
Could you please provide me with a stable version of the plugin: justshoppe-features?
Thanks in advance.
Hello, I have replied your ticket with full details.
But as per your mentioning in the ticket, if I keep the plugin “justshoppe-features” active and try to activate the the plugin “bolvo-features”, I get this error on plugin activation:
Fatal error: Cannot redeclare cs_get_locale() (previously declared in /app/public/wp-content/plugins/justshoppe-features/inc/cs-framework/cs-framework-path.php:384) in /app/public/wp-content/plugins/bolvo-features/inc/cs-framework/cs-framework-path.php on line 384
Again, if I deactivate “justshoppe-features” and then try to activate “bolvo-features”, the previous problem persists, I get the website complete blank.
Please try to understand, there’s some problem, some error, due to which I’m losing money everyday. Please help me with this.
Ofcourse I am trying my best to help, as I too want my product bug free, but this is not a channel for support, you can just simply email me at templatation@gmail.com with admin info( if possible ) and I will make things work asap.
