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Can you tell me how to update the theme manually? The Envato plugin doesn’t give me an option to update, and your “welcome” page says my support has expired when I enter my purchase code. There should be a way to make my theme 5.0 compatible without having to reinstall the theme?
Please visit this page https://kb.templatation.com/article/35-how-to-update-the-theme and you can find the link to manually update theme in the last line. But, actually its more important to update the VC for 5.0 compatiblity. So after you update theme, please go to Appearance->install plugins to update VC.
How to change images in the slider in the header?
To edit slider images, please go to wp-admin/revolution slider and choose slider to edit and so on.
Does this Theme include all functions of the elementor builder or does it have limited tools.
Thanks for your interest, it includes all Elementor modules(free version) as well as our custom plugin with over 80 custom modules. Please remember theme comes with Money back guarantee so you loose nothing in trying it out
Is it possible to migrate from Justshop to Justshoppe without having to redesign the site?
Please note Justshop was originally created in 2013 and web development space has changed alot since then. So I decided to start from scratch instead of updating old one.
So to answer your question, sorry but no its not possible because it could become too cumbersome.
Dont worry Justshop will be supported as well and you can just go to wp-admin/appearance/themes to update automatically or you can download full package from Themeforest and find it in /resources folder.
PS: I recommend you start using new theme though, you can just create 1 page per week on test site whenever you get few minutes free. Just my suggestion.
Hope it helps.
Hi Templatation, is the old Justshop theme still supported now? As it seems the menu navigation is broken since Wordpress 5.5. We have tried downloading the latest Justshop theme but it hasn’t fixed it, and it seems it was last updated in Nov 19. Regards, Andy.
I also updated my install to latest WP and WC and see no problem in menu.
WP 5.5 has a major jquery related change which can break many plugins, I suggest try activating this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ .
I haven’t used this theme in a long time, when I see a new update, I want to use it again. but when entering the purchase code an error appears: Your purchase’s support period has ended. Please extend it to receive automatic updates. -
Yes, support expires in 6 months after purchase unless renewed. You can renew it now too by going to Item page. If you dont want to renew, just the automatic updates will not work, you can still download and use the latest version.
Please note this policy is set by Themeforest, and not me. Read more about it here https://themeforest.net/page/item_support_policy
Hi Templatation! I just bought this theme for the organic food part and it looks awesome. The only problem, once I installed it all, it’s just so so slow… do you have any idea of items I can remove or server settings I have to set.. thanks for your time!
Thanks for purchasing the theme. Can you email me email@example.com with your URL so that I can analyse the reason of being it slow.
After we uploaded the latest version of your theme, we missed to use the zip file that exists on the ressoruces directory since we are moving from version 7.x
Now the website is broken, all CSS are not functioning correctly. can you please guide us to fix? even after we revert back to the old version of the theme, the Website is still not functioning properly (note that we don’t have backup)
Its hard to suggest this way as I have no idea whats going on on your website, Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
It’s the first time to use Just Shoppe theme, when I’m doing customization for my website, I cannot find some control items like Top bar& Header& Homepage setting.
Please advise me how to solve this problem.
Thanks for purchasing the theme. Please check this article https://documentation.bolvo.com/justshoppe-wordpress-theme-documentation/main_menu/header.html
I am considering to buy this theme.
is it theme including “Mobile Responsive”?
Because i did not see any introduce this feature.
Yes, its responsive, you can open the demo on your mobile to confirm.
Is it udated for latest woocommerce?
Yes it is, I just updated WC and WP on my staging install and all is good.
I just found your Justshoppe theme and i am interested.
I just want to ask if your theme has a product with option features.
I need to upload the product on this file :
Thank you for your interest, and I am working on same feature right now, its coming in next update within a week.
Currently when I deactivate the Woocommerce plugin then it shows front side everything but when I activate the Woocommerce plugin then everything gets blank.
And also it seems that Bolvo feature plugin also generating conflicts so when we have activated Woocommerce and deactivate Bolvo feature plugin then the webpage is showing back.
Please update Bolvo features plugin. You can just delete it and re-install by going to appearance/install plugin.
If problem still persists, Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
I’ve tried to upgrade the theme, just want to let you know that I’m facing one strange issue for the missing file at location: wp-content/plugins/justshoppe-features/inc/plugins/header-footer-elementor/header-footer-elementor.php
Could you please provide me with a stable version of the plugin: justshoppe-features?
Thanks in advance.
I have replied your ticket with full details.
But as per your mentioning in the ticket, if I keep the plugin “justshoppe-features” active and try to activate the the plugin “bolvo-features”, I get this error on plugin activation:
Fatal error: Cannot redeclare cs_get_locale() (previously declared in /app/public/wp-content/plugins/justshoppe-features/inc/cs-framework/cs-framework-path.php:384) in /app/public/wp-content/plugins/bolvo-features/inc/cs-framework/cs-framework-path.php on line 384
Again, if I deactivate “justshoppe-features” and then try to activate “bolvo-features”, the previous problem persists, I get the website complete blank.
Please try to understand, there’s some problem, some error, due to which I’m losing money everyday.
Please help me with this.
Ofcourse I am trying my best to help, as I too want my product bug free, but this is not a channel for support, you can just simply email me at firstname.lastname@example.org with admin info( if possible ) and I will make things work asap.
is it possible to send us the files to manually import the demo number 2 of justshoppe?
Yes, its possible, but please renew support so that I can provide you one to one support
we need only the demo because we are not able to do it through the backend automatically
Okay, Please contact me with full details from here https://bolvo.com/support/
Hello Im having issues importing the demo. Not all of the pages are importing, only home and blog. I’ve raised php max execution but it still doesnt import everything, How can this be fixed? Thanks
Thanks for purchasing the theme. Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
Hi, how do I udpate the plugin “Ultimate Addons for Visual Composer”? Thanks
Please email me at email@example.com
Is the demo setup import data broken for some demos? Demo 6 works fine.
Is there any way that the default view of the products list view ?
Thanks for purchasing the theme. Sorry but there is no inbuilt option to do so yet, but you can use this plugin https://wordpress.org/plugins/gridlist-view-for-woocommerce/
i cant succes to change page layout to box ?
how i can do that?
Thanks for purchasing the theme. Can you supply website url and wp-admin info(if possible) so that I can check the issue myself and take further action.
Hi, I want to add custom fonts in my theme and enable top bar for mobile how should I do it
Thanks for purchasing the theme.
Please contact me with full details from here .
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