153 comments found.
The dates of the courses can show you how you?
I am sorry for not understand well your question. By the way, can you please open a ticket?
I opened a ticket. You did not answer.
Let me check with support team. Please wait, we will answer you via ticket
How long do I have to wait and to how many different people do I have to write emails so i can get the psd files of this theme? Please help.
Hi,
It is large file so I will upload it when I get to office where we have high speed internet connection. Please wait for some hours.
Thanks
Have you created ticket? Please let me know your ticket number. Thanks
Sorry, I found your ticket. I will push technical support team to answer.
Hi,
When you solve this problem ? Waiting for information from you.
I am asking our supporter to answer you now.
Hi,
I solved the problem with the event list, Thanks for your help.
I have one more question;
The title of the site, How Can I remove it? The grey area at the bottom of the menu
Have you posted this question to ticket?
My webmaster is having a problem installing the footer for the Upside theme. She requested I contact you with regard to the problem. How can I go about resolving this issue, as I am not technical. I just purchased the theme, then provided it to my webmaster for installation.
Can I ask her to load the footer on the Upside theme, then direct you to that page so you can see the problem?
Hello,
Can you please open ticket http://kopasoft.zendesk.com Our support team will help you.
Thanks.
Hi, I bought your theme.I can’t find the event list page? Urgent help please..
Sample page; Event List 1.
Can you please open a ticket http://kopasoft.zendesk.com/ Our support team will help you.
Thanks
I opened a ticket. Event List 1 How do I do this?
Hi, All dates on the events (also on your demo) are showing 2015, instead of 2016. I have the same issue just like the demo. http://kopatheme.com/demo/upside-demo-page/ Check under days – hours – mins countdown, you will see 2015.
Hi,
We have fixed this issue, please wait for update.
Thanks
Hi, I’ve bought this theme, and I want to add a new slider ? Do you have a documentation, tutoriel or whatever ? Thank’s
Hello,
The document are included with the theme download package. You can also visit this URL http://kopatheme.com/demo/upside-demo-page/ and scroll to the bottom, you can see document download links and video tutorials.
Thanks
Is these theme compatible with the InfusionSoft plugin?
We have not tested InfusionSoft plugin yet. Thanks
hi, Do you have psd file?
Yes, we can provide you PSD if you purchase. Thanks
Hi Again, some translations are missing. Event Sinle page “Start”, “End” how can i translate?
OK, we will check and update
This theme support WPML?
Currently, it doesn’t support, but we will update it soon.
When will you add ? Because we will use this theme. I need this.
We will try our best but I can not sure when. We are now contacting to WPML.
Ok im waiting. Maybe u can suggest some of plugin or another things to make multilanguage.
Hi, You can try this https://wordpress.org/plugins/polylang/
Thanks
What if i install WPML? Can support widgets and all other things?
hello I bought this theme education purpose but it is not RTL support, is it true? It doesn’t support RTL or I cant find the setting for this? please help me
Currently, it doesn’t support. Maybe in the future, we will update it.
how do you set the Mega Menu like in the demo
Hi, we have the documentation attached inside the download package. please follow it to setup the megamenu
Regards, Kopatheme Support Team
How can I change the color of the menu bar? It’s currently white
Hi,
I can be done by adding custom CSS code. Can you please open a ticket https://kopasoft.zendesk.com and provide more details of your requirement, our support team will help you,
Thanks
I am Unable to upload demo content on the website.It shows 500 error.
Hello,
Can you please open a ticket https://kopasoft.zendesk.com and provide us your login credentials for checking?
Thanks
Its not working.Could you please fix it
Hi,
Have you open a ticket?
Thanks
Yes
Hello,
We have uploaded demo content for you, please continue to develop your site.
Thanks
Hi,
I just buy you’re theme and I’d like to know when Kidhouse will be available.
Thank you
Hi,
We are now coding, I think it will be available in 2 weeks.
Thanks
Thank you 
Hi, I really liked your theme.
Presales question: is it possible to make menu bar transparent? so the menu overlays on image slider?
Menu bar Example http://www.diplomads.com/.
Hi,
Yes, you can choose this option to make menu bar transparent.
Thanks
Hi, The theme is compatible with WPLM translation plugin ?
Hi,
Currently, no but we will update in future.
Thanks
Very cool project! Well organized! Good luck with sales!
How do you change additional colors? IE hover state for menu, button colors, etc. You only list 3 colors that you can change in the theme options.
Currently, theme support to change main color, body text color, and widget title color. We will update in next version for changing other. However, if you need to use it now, please let me know which element (with image for better understanding) you need to customize the color, we can provide you a custom CSS code.