367 comments found.
You can download image of appstore button and can upload new image of appstore button or you can mail us with wp admin details at thematicwebs@gmail.com
Thanks
i can’t find where in the theme option i upload new image of appstore, i can only check in the hero section..
ok, find! thks
Hi, I like a lot your theme. Before buying just a quick question. I’m from Perú and my webpage language will be in spanish. Will I have any problem with the content? Can I customize everything to be in spanish (labels, buttons, etc)? Or this theme is only for webpages in english?
we have customized one site using this theme by making it multisite .
Below is our satisfied client with customized theme .
http://www.looksgoodonme.com/For more details please mail us on thematicwebs@gmail.com
Thank you !
Thanks!
Hi, when I am re-saving the homepage, ‘Screenshots Slider’ always drops out of the main navigation menu and the admin page, but only this one element, none of the others.
Cheers.
Please mail us your issue wp admin details we will fix it for you.
Thanks
Hello;
We need to have our site in a multi-language environment. How would you recommend we do this?
Does the theme support plugins like Polylang?
Thank you!
Unfortunately , no such recommended plugin which can be used to have theme options content in multi language . we have customized one site using this theme by making it multisite .
Below is our satisfied client with customized theme .
http://www.looksgoodonme.com/Thank you !
Hello;
We need to have our site in a multi-language environment. How would you recommend we do this?
Does the theme support plugins like Polylang?
Thank you!
Good day. Is there a way to make it work with woocommerce out of the box or i will need to go with the wordpress theming for compatibility? Shall i prefer using Hooks as they described here? https://docs.woothemes.com/document/third-party-custom-theme-compatibility/#section-1
Thank you
Hi ,
We can integrate woo-commerce in the theme , its a task of customization . its been already done for one of our client you check the following link .
http://www.looksgoodonme.com/Please let us know through the email if you want us to do that for you !
Thank you !
Hey,
i have installed the EOS theme. Would like to show the hero-section. But it does not appear.
In the sections-area, there is no way to enable this section.
I tried a lot, but with no success.
Guido
Please mail us your issue with wp admin details at thematicwebs@gmail.com
Thanks
Love the theme so far but want to change a few things.
How would I go about replacing the Icons on the “Long Description” section with my own images or Icons?
How would I go about changing the fonts on the website to my own?
I see a lot of people asking how to remove sections yet the author does not answer just tells people they will email. After a few hours of working at it I figured out you have to remove the section by going to Theme Options > Build Home Page > Section then remove the section from the sections you already have such as download, Features, Watch Video, etc..
Also how do I change the default App Store Icon to the correct one provided by Apple?
Hi there ,
Thank you for liking our item , just want to clear not to answer here but through emails is how our system works . we give support through our mailing system . and you can see we have the 5 star support till now .
Here are the answers to your question
1 : there is no such option to select a font of your own at the backend but you can change them by editing the style.css in the child theme or parent theme .
2 : you can go to themeoptions -> long description section and here are the options to choose icon of your choice .
3 : To change the app button you also upload image of the button you want to show . the option is in the them option -> general settings
Thank you !
1 : there is no such option to select a font of your own at the backend but you can change them by editing the style.css in the child theme or parent theme.
**I see nothing about fonts in either style.css file.
2 : you can go to themeoptions -> long description section and here are the options to choose icon of your choice .
I was wondering how to add my own icons (or rather images from my media)
3 : To change the app button you also upload image of the button you want to show . the option is in the them option -> general settings
This is a bit confusing but I figured it out. For those wondering dont check the app store icon instead upload your own at the bottom of general and settings under Link Images. Then when given the option instead of turning on the app store image in the footer for example just include 1 link images which will put your custom one there.**
Thank you !
1 : you can find these font settings under css/styl.css and you can over right it in style.css .
2 : There is a builder under the long description settings section where you can add list items , there you should be having a drop down of font awesome icons to choose from .
For the second question this screenshot may help .
http://thematicwebs.com/images/longgdes.pngGood day. In continue to our presale question at Comments section, please provide us support for 2 issues as below: 1. We ask for mobile menu to close when someone picks an option and even if he clicks outside mobile menu.
2. Please give me a proper general pathway to change default google fonts. I can see i can modify styles but i need to be sure where exactly. Thank you for your robust and complete answers.
Hi ,
Please send us an email with your credentials at “thematicwebs@gmail.com” , we will do the mobile menu thing for you pluss will guide you where exactly you can change the google fonts .
Thank you
I just did so but receive a very unpleasant answer from your developer which is not in accordance with your answers. Please resolve it so as not to create a misunderstaning and effects i dont really pursue. Thank you for your actions in advance
Hi ,
Please mention your email address and make sure you have sent all required credentials . Your issues will be resolved ,
Thank you !
My support email is bpaschos@yahoo.com and i ve send wp access info 5 days ago asking if developer needs more info. Shall i resend? Thank you
Yes Please with your ftp details too.
Thanks
Can you say when EOS will be WPML ready (February, March)?
Hi ,
Its in our queue list , Hopefully it will be updated within running month .
Thank you !
Hi, purchased this theme 2 days ago. Had time to look at the backend for the theme and have a couple of questions:
1. It looks like you can’t re-use section layouts with different content on the same page. 2. Section layouts cannot have different content across different pages.
Can you confirm these limitations? And if so, this needs to be made much clearer in your documentation and advertisement on themeforest.
Hi ,
Unfortunately yes these are the theme limitations because we wanted it very simple that is why we didn’t use any page builder in this theme. But seems like we need to make an update that will allow our user to reuse section layouts .
**We are going to make it soon .
Note : We are available for customization if you need to reuse any section sooner .
Thank you !
Hello, I bought the HTML version I have problems with the Subscribe and contact form. It says ‘Loading’ but nothing happens
Thanks for your help Raphael
Hi ,
In HTML version contact form / Subscription form is static you have to use wordpress theme in order to get it working .
Thank you !
Hi, Do you mean they don’t work in HTML? or if they do, How do I make them, I did put the API and other info as requested Thanks Raphael
Hi ,
Dear you have purchased the wp version as well , so why dont you use it because its all working in wp version .
Note : If you want to get it work in html version , we can customize it for you .
Thank you !
Hello, I will like to know is there is already WPML compatibility with EOS Theme. If so, what are the steps to follow? Thanks, Oriol
Hi ,
Sorry Oriol EOS is not already compatible with WPML . We will soon launch an update with this feature .
For any further help you can email us at “thematicwebs@gmail.com” , we will surely solve your issues .
Thank you !
Theme options not working. Unable to click through. Attempting clearing wpengine object cache, disabling object cache and clearing browser history. Worked initially for setup.
Please send your issue with wp admin details at thematicwebs@gmail.com
Thanks
Good day. I see that mobile menu still stays when i pick something from it. A.Will you support me change this? B.Will you support me for menu to close if i click outside from it? This is basic stuff for user experience. Thank you
Hi ,
yes we will , those are little customizations , we will update our theme with these changes as well .
Thank you !
I d like to state here that i received excellent suppport service from these guys here. I had two special requests that fullfilled to the most extend. Thank you, good job
Thank you for the appreciation , we are still here for support if you face any difficulty .
Hello,
Thanks for a great theme. There seems to be a problem with the pricing table page. I add features and save it, but whenever I refresh the pricing table settings screen 3 of the added features looses their text and starts showing empty. I tried to delete all features and pricing tables, but that didn’t fix the problem. It seems to be very east to reproduce, just add following features; - Ability to create diets through UpEat Pro Website - Invite clients to follow a diet privately with private feedback - Edit the diet plan to respond to client behavior - Flexible monthly contract - Annual contract - 5 Clients included - 30 Clients included - 150 Clients included
After you save these and refresh the settings page, you’ll loose the last 3 entries.
Can you please check this and reply back.
Regards,
Ulas
Please mail us your issue with wp admin details at thematicwebs@gmail.com
Thanks
How do change the currency from $ to £ under the pricing table ?
You can change the currency from Dashboared -> Appearance -> Theme Options -> Pricing Table Settings .
Thanks
Dear Author,
thank you for this theme – it looks great! Unfortunately it doesn´t work as it should. I have put text and images for the long description and also a video link. But it´s not displayed on the frontend. As the site is under construction and maintenace is on, I could provide you a login as admin for ckecking the site.
Hi ,
Please send us your credentials at “thematicwebs@gmail.com”
Thank you !
How can I turn off sections e.g. the pricing section?
Also is possible to run the prelaunch page as the primary page and the full page as a separate page (only accessible via a direct url)?
hi ,
you need to exclude that section from theme options . and yes that is possible . please send us an email at thematiwebs@gmail.com
thankyou.
Hello again! I don’t want to have a link to the hero section in the top right navigation bar, but when I remove “App Download Section” as a target for the links at the top, the hero section vanishes. Is there a way to not point a nav link at the hero section but still have it show up? Thank you – theme is great!
Hi Go to Dashboard -> Appearance -> Theme Options -> Build Home Page -> Home Page Settings and delete the menu name in that section where App Download Section is added
Thanks
