165 comments found.
Hello Edge.
This theme is ony in english?. I need spanish
Thanks
Hello,
All the theme labels are marked and translate-ready, so you can change them to your desired language of course 
You should use poedit software, to translate default theme labels (you’ve got pot language file within your theme folder/languages)
https://make.wordpress.org/polyglots/handbook/tools/poedit/Feel free to contact our support at https://edge.ticksy.com if you need some closer instructions.
Edge
i´ll open a ticket on edge,ticksy too. The problem is change to spanish the text on Client Bar and hide text
Thanks
No problem, just explain closely what exactly you’re looking to change, and our support will help. Everything on site can be translated.
For the back-end (WP admin area), you can use WordPress in your desired language, but some default theme areas will be in English, you can manually change the names if you need.
CLICK HERE TO SEE OUR CLIENTS: VER NUESTROS CLIENTES CLICK TO HIDE: CLICK PARA ESCONDER
Hi again,
If you’re referring to the bottom of this page http://oxides.edge-themes.com/ this is the title of expandable row.
In your WP admin -> Pages -> Homepage, scroll down to the last row of content, and in Row Settings you will see this text, so write your own instead http://screencast.com/t/uy8taPyWtf
Edge
Nice looking theme, this is a presales question. Is there a fix for the sticky menu shudder? A way to stop the violent shudder when you scroll back to the top of the website? This happens on the demo website. Go to the bottom of a page and then go back to the top. Judder!!!
Also is there an option to hide this judder by turning the sticky menu off?
Regards
Hi, on the portfolio pages, I am having an issue with the title and header. The title is being cropped by the header. I have the vertical alignment of Edge Title to ‘From bottom of header’ and predefined as ‘Small’ size. It shows when I set it to large but I find this title area too big. Many thanks A
Hello,
Can you please submit a ticket to https://edge.ticksy.com with a link to your site, and our support staff will have a look at the problem and help with it.
Edge
Hello There, I love the theme overall, however I find the juddering/shuddering effect on the top navigation off putting. It happens when a user scrolls back to the top of the page. It happens on the home page but moreso on the internal pages without the rev slider. Is there a way to prevent this happening? It’s not only my site it happens on, it also does it on your demo. Thanks.
Hello,
We’re not sure to what shuddering effect you’re referring to – on scroll up the change between sticky and regular header happens, no side effects there.
Can you please get in touch with our support by submitting a ticket to https://edge.ticksy.com , with a link to your site, so they can inspect this closely (if possible, provide them some video of the problem you’re referring to).
Edge
I´ve a problem i don´t find import on edge options
Hello,
Did you install the required plugins after you activated our theme? You should see a notification at the top of your WP admin, and make sure to install EDGE CPT plugin, most likely you didn’t install/activate that one, and Import option is missing.
Edge
Thanks ... another question, where is the option to desactivate de big picture header?
Hi again,
If you’re referring to title area – it can be disabled generally for your entire site in Edge Options -> Title, or individually for every page in Pages -> each page -> Edge Title panel, by setting the Show Title Area option to NO.
Edge
Hi guys…Is there a way to add a breadcrumb to the site? I think about a custom code…Thank you
Hello,
We haven’t included breadcrumbs feature into our Oxides theme. you would need to use some plugin for this, or modify title area to include some script for this functionality.
Edge
Does this theme support WPML? Thank you
Hello,
All the theme labels are translate ready, so you can use WPML with Oxides, yes
Edge
Hi!,
I’ve just bought this theme an I can’t install it. Appear this message “this template is broken”, please I need the support asap. Thanks
Viviei
Hello Viviei,
This is a common issue that can occur. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Read the following link, and make sure to upload right file – oxides.zip only
https://help.market.envato.com/hc/en-us/articles/202821510?_ga=1.106485251.1633864129.1452797215Or read this chapter from our official documentation :
http://oxides.edge-themes.com/oxides-documentation/#!/getting_started_installing_oxidesEdge
Hello,
I did it, but it doesn’t work.
Viviei
Hi again Viviei,
Can you please submit a private ticket to https://edge.ticksy.com , and include a link to your site, WP admin access, and FTP credentials, and our support agents will help you to install our theme.
Edge
Hi!!! Can you provide me a code to put an image background on the footer bottom instead of a simple color? Thank you very much
Hi,
Yes of course, just submit a ticket to our support team at http://edge.ticksy.com and our agents will send you CSS snippet.
Edge
Hi is there a way to decide in with order the elements of a page should be visible on mobile. For example take the Fashion Home Demo…There is a section with about us and the image on the right and after there is an image with our skills on the right. On desktop this visualization is perfect but on mobile I’ll find About Me text, image, image and after our skills. I’d like to have different visualization on mobile so the right order should be text image, text image etc…
Can you help me? Thank you
Hello again,
This is a default behavior – on mobiles the left column from some row is displayed first, and right column under it.
There’s a small custom css trick you could try to use to revert the order of these two blocks on mobiles. I suggest you to submit a ticket to https://edge.ticksy.com with a link to your site, and our support team will provide the precise css for your page.
Edge
Hi! I want to change the color. I have to pay for extra plugin?. Thank you.
Hello,
No need to pay anything In your WP admin, Edge Options -> General you can set your own First Main Color – the most dominant color for your site.
And for other changes, there are either options in WP admin or you can use css to change it. Our support team at https://edge.ticksy.com can help you with all the changes you’re looking to make.
Edge
Hi, i also have the problem that the portfolio items are not shown. i installed the demo dated, which worked except the portfolio pages… there are without the portfolio items. I can’t submit a ticket , says my url is wrong ( maybe becoz i have set a password) and my purchase code… what could be the problem ? i pressume if i wanna show all my portfolio items i just have to add one “portfolio list” element to the page ?
thanks susan
Hello Susan,
Can you please submit a private ticket to https://edge.ticksy.com , and our support team will provide you with how to correct this issue.
Just make sure that you enter the right purchase code and choose the right theme (Oxides) . You can leave the url field empty (it’s not required) , and put the url to your site inside ticket content.
Edge
i keep getting error messages regarding my code. i copied and pasted it various times now.
susan
Hello again Susan,
There seems to be a problem with Envato API used for submitting a ticket via purchase code. Please try again just a little bit later, hopefully it will be working fine really soon again.
Edge
Hi, because I haven’t got the option ‘import demo’ at the edge options panel?
Hello,
Most likely, you haven’t installed and activated Edge CPT plugin, required for our theme to work properly. You should see a notification at the top of your WP admin, that this plugin is missing, click on it to install it and activate.
Then in Edge Options , you should see import option http://screencast.com/t/8Upms4zi
Edge
Hi really cool theme…
Could you send me the psd files and a custom code to delete the search and the side menù buttons on header?
Can I have them only in mobile version? Thank you leo
Hello,
1. Send us an email to support@edge-themes.com (ignore auto-reply you will receive) and we will provide PSD we have available for sharing for this theme.
2. No need for any css here. In Appearance -> Widgets, you can remove Side Area Opener and Search Icon from Regular header, and use them only in Right From Mobile logo widget area http://screencast.com/t/NJuqBxhrCF
Edge
Ok thank you…I sent you an email to have the psd files…Maybe you got it in your spam folder…Please check it out…Thank you
P.S. There is a custom code to have a breadcrumb?
Hello again,
We haven’t got any emails so far. Can you please try again? Or submit a ticket to https://edge.ticksy.com , and our support agents will provide available PSD files.
When it comes to breadcrumbs, our Oxides theme does not include this functionality. You would need to look for some plugin for this feature.
Edge
good morning,
Working with the theme “oxide”, but does not display the list of products in the portfolio installed on the demo, also does not display the portfolio created in the item “products”.
They can help to revisit the issue.
web: http://www.kumba.com.co/wordpress/
Thank you
Hello,
Can you please submit a ticket to https://edge.ticksy.com , and include a link to your site (the one you left here can not be opened) , so that our support team can see the problem and provide some help.
Edge
i buy your theme . but why not slideshow home page ?
what happen menu ?
aspirecreation.com
slide show home page is already ok .
but menu errror
why i change “First Main Color” on Edge Options But website still show default color #ff1d4d ?
i don need color #ff1d4d . how to change ?
Hi,
Can you please submit a private ticket to https://edge.ticksy.com , and include a link to your site and WP admin access credentials, so our support agents can inspect this.
Edge
Hi again,
The ticket has been assigned to one of our agents, you should receive an answer soon on ticksy.
Edge
Hello,
Can you please submit a private ticket to https://edge.ticksy.com , and include these links in your ticket so our support team can take a look and help with this. Thanks
Edge
Hi. I need to change all the buttons “READ MORE” to “?????????” “Comments” to “???????????” and etc..
Hello,
Those are default theme labels. You should install and use Poedit software for translating theme labels.
Read this on how it’s done if you’re unfamiliar
https://make.wordpress.org/polyglots/handbook/tools/poedit/Edge
Thanks)))
You’re welcome
I would like to buy Oxides template, but I wonder if this theme is optimized for SEO and if possible change the color palette by gold and blue Thank you
Hello,
Yes, we have included fields for SEO optimization of your site within our Oxides theme. You can even further improve that with using some plugins like Yoast for getting you SEO the best possible. When it comes to the colors, you can change them to any you want
Edge
Hi there, could you tell me how to remove the date meta info from portfolio archive pages please?
Hello,
You can remove them from portfolio archives with a bit of css. If you need help with css, please submit a ticket to https://edge.ticksy.com , include a link to your site and our support team will provide the necessary css for this.
Edge
Hi, about item Slider Revolution Responsive WordPress Plugin. I do not have it with my Download file, I sent a Ticket #648884 Can you kindly help me check? Thanks.
Hello,
The Revolution Slider demo sliders can be found in your Downloads folder from ThemeForest, just where you found the theme files as well. There should be a folder called xml export, and inside it is a revslider folder with zip files for all sliders from our demo site. The ticket is being processed right now, so expect the answer soon, and continue the conversation on solving this with our agents there.
Edge
Problem fixed.
Thank you very much for your help
Glad to hear that, you’re welcome!
