326 comments found.
Hello,
On this page, we display custom sidebar we created, and on top of that sidebar, we put text widget with a shortcodes for this tabs
http://screencast.com/t/NkUhCksD7i7So, you first need to create this shortcode – on some empty page insert Edge Tabs element, and create you tabs, then switch to classic mode and copy the shortcode for it http://screencast.com/t/FhuEAv9bgj
Edge
Thanks! I set them. But it’s thick. Do you have any options?
http://www.flake.jp/testwp/Add this css code in Edge Options -> General -> Custom CSS field:
.edgtf-tabs .edgtf-tabs-nav ul {
margin-top: 0;
margin-bottom: 0;
}
Thanks a lot!
You’re welcome.
My company buy this theme, but we have problem to edit post, page, and other feature since page/post just show configure with code even we use visual view (not text) Can you help me solve the problem, or give tutorial, because when I check online and offline documentation its not really describe how to do it. If we need to add php code, show me how to do it also. Thanks
Hello,
For all the help you need, you should submit a ticket to https://edge.ticksy.com , so our support agents can provide the help for your questions.
Here’s the link to the official theme’s documentation http://magazinevibe.edge-themes.com/magazine-documentation/
and also, in chapter one you have the explanation on how to import demo content, if you want to see how we built our demo pages, and modify it easily for your site.
Edge
Hey there,
Is the support forum the right place to post a question? Posted three days ago and haven’t heard back yet.
Thanks so much.
Hello,
Yes, support at https://edge.ticksy.com is the official place to get the answers on all your questions and necessary help related for our theme settings.
Can you please tell us the ID of your ticket to check up it’s status with support agents? Thanks
Edge
Hi, I have problem with the theme footer. I can not scroll to the bottom of the page after installing the demo data. The footer appears and disappears while i trying scrolling. How can i fix this?
Hello,
Go to Appearance -> Widgets, and delete all Sticky Widgets (Edge Sticky Sidebar) that came inserted in widget areas with demo import. That should resolve this problem. http://screencast.com/t/qG41vxRC
Edge
I submitted a ticket 18 hours ago and haven’t heard back so will ask the group here.
Not sure if others are having this problem with adsense leaderboard (top banner) ad. First, it’s not resizing for mobile—it stretches across the screen. Second, I don’t want the leaderboard ad to move up and down while I scroll but rather have it stay in position at the top of the page.
Hello,
Could you please tell us the ID of your ticket to check up with support team?
Edge
The ticket is #677025
The ticket is #677025
The agent is assigned, you should hear back from them soon.
Can they answer the second part of my question? Only one of my questions was answered. Please
Sorry for that, just contact them, the agents will check it.
Which server (in configuration) do you use? I see that your template is very hard to page speed cheecker (over 75 sec). What do you think about optimization? thank you. You can check your page in any seo analizer site.
Hi,
We have dedicated server for our purposes. Result of testing in GT Metrix is here, really not sure how you get 75 seconds: https://gtmetrix.com/reports/magazinevibe.edge-themes.com/BhaJDml6
Edge
Hi, is it possible for me to change the ‘add to cart’ button in the shop to ‘buy now’ and link to outbound links (affiliate links)? Thanks!
Hi,
Label can be changed with a bit of custom CSS and our support agents can provide you code snippet if needed, but, for new functionality you will have to use some WooCommerce addon since this behavior isn’t part of basic WooCommerce plugin.
Edge
awesome thank you, will contact support 
Thanks for following up.
Hey
Small bug on my part. Bought the theme today and it works good, but whenever I try to view a specific post. All I see is my blog page. I can’t seem to view any individual posts. I press “preview post” but instead of displaying the post it displays some blog page. This goes for all posts. Not sure if there is a setting somewhere or what caused the issue. Appreciate the help. Thanks
Actually it seems to go for most sides of my site. Categories, author and so on. No matter what I click, I only get directed back to the same blog page.
Hi,
Please submit a ticket to our support team at http://edge.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with this issue.
Edge
Hi, presale info, is it possible to change colour of that hover on image black effect? Do we have control on single parts colours? thank you
Hi,
Thanks for taking interest in our theme 
1. It could be done with some custom css, which you can put in our custom css field. Our support team could help you with that.
2. Depends on which colors you mean. We have options for color changing in our admin panel. if you need some specific color to change (on some specific element) our support is here to help you.
Edge
Have you looked into adding a review system into the theme?
Hi,
thanks for your interest in our theme and for your proposal. We will consider adding review system to our theme.
Edge
Hello, I have your theme running and I want a menu as you have in the layout “lifestyle” but when I do it, I have the title twice… What is the widget area menu to show it as your layout? Thank you
Sorry, I solved this problem, but I have another one. In the home page I see this the code in the excerp, but when I clic on the post its ok. I use an edge block from the visual composer… Do you know the reason?
www.laratonaviajera.com
Hello,
You need to use excerpt field for that summary text where you will write desired text. You just need to go in your back-end Posts -> Each post -> And below text editor or visual composer, you can find Excerpt field, just add here what ever you want to display for that post on blog list. http://screencast.com/t/CxGqaIkWG
If you don’t have this section, then just go to top right corner -> Screen Options -> And enable excerpt
Edge
I don’t have this field, but it happens sometimes only at the home page. Also in the edge post split slider I see the photos a little bit darker than the original…. and I need to know the size of this photos to fix my own ones. The icons, when I use them into the lines to separate blocks, they doesn’t appear… ?¿? Finally, can you tell me where is the “search” zone at the top menu, on the php documents to change the language into spanish? Also the “share” above each block… than you in advance
Hello again,
1. Like said, if you don’t have this field, first you need to click on Screen Options in top-right cornet, and check excerpt box http://screencast.com/t/CxGqaIkWG
then you will have excerpt field!
2. For Edge Post Split Slider, we have used 636 × 694 px image size for 1/3 images and 1243 × 694px for the images 2/3, so you can do the same.
For the layout 2/3 + 1/3 you need to have images with same height but images for 1/3 need to be double smaller in width in order to be resized well.
3. We need to ask you to submit a ticket to our support team at https://edge.ticksy.com, and include a link to your site in your ticket, so they can inspect this issue.
4. These are default theme labels. We recommend using poedit software for translating the theme labels. More on translating with poedit you can find here: https://make.wordpress.org/polyglots/handbook/tools/poedit/
Edge
Hey,
Great Theme But Just Wanted To Ask About One Thing.
The Menu With The Dropdown Feature, Is It Possible To Explain How To Get The Drop Down With The Other Categories Shown As Small Thumbnails?
Please Let Me Know.
Thank you
Hello,
In Appearance -> Menus, you should add Custom Link for which you will choose type wide with custom widget, http://screencast.com/t/cc5JGnFGOC
and it’s child should be a custom link that will display some custom widget area, that you have previously created in Appearance -> Widgets http://screencast.com/t/SJR1I0lh
Edge
Hello, I bought your theme and I’ve installed on a server and give an error. I activate it and I can’t see anything. I tried to install the theme in another server and it works properly, so… it can’t be anything wrong with my server and your theme?
Hello,
Can you please submit a private ticket to https://edge.ticksy.com , and include a link to your site, and WP admin access so our support team can check this.
But before that, please read this link :
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/In most cases the cause is low memory_limit parameter on your server!
Edge
Hi i have another problem with theme: https://edge.ticksy.com/ticket/665307
Hello,
The ticket has been answered, please check ticksy , and continue the talk to our agents on your ticket if necessary.
Edge
Issue still appear. Your suggestions didn’t work
The agent will reply back to you on ticksy, ticket is being processed now again.
Still no reply.
The ticket was replied this morning, just checked with agents.
I’m still waiting for resolution for my issue
Hi,
We have notified our support team. They will get back to you as soon as possible.
Edge
Still Your solution not working. Please test it before. Pagination still not working and it still looks the same. Post limit doesnt work as well.
Hi,
We have notified our support team. They will answer on your ticket.
Edge
Could You answer to my ticket? Thanks
An agent has been assigned to your ticket, you should hear back from them soon on ticksy.
Hey is there a way to avoid post repetion in homepage ? Like not having a post twice in two different widget
Hi,
You can use different shortcodes and select desired posts to display by entering post’s ids. On that way you can display different posts on different places.
Edge
Yes so i can’t show automatically the recent posts.. i have to do all by myself right ? Post by Post and change every 4 hours ? ( each time I publish a post )
Hi again,
You can use Edge Blog List Minimal Widget for example, to show for example 5 or how much you want most recent posts. That widget will change the posts automatically once you publish new post. You can always assign recent posts in a recent category for example, and show only that category. You just need to keep some certain amount of posts inside that category, so once you add new one in it, remove the oldest.
Edge
yeah… this is not the real solution neither. Thanks for trying
.
No problem, thought it was better solution than using IDs.
Hi,
edgt_ajax_delete_custom_sidebar still not working. Wordpress ver: 4.4.2
Hello again,
Please submit a ticket to https://edge.ticksy.com , and our support team will provide the instructions for this problem.
Edge
The ticket has been answered, please check ticksy, and continue the talk with our agents in your ticket if necessary.
Edge
none
Hi,
is everything ok with this ticket? I checked the conversation and it seams ok. Let me know.
Edge
Yes, this can be closed. I make a mistake – issue is here: http://themeforest.net/item/magazine-vibe-a-powerful-news-magazine-theme/13924332/comments?page=4&filter=all#comment_12367466
Ok, thanks. We have notified our support team about your other ticket and they will get back to you as soon as possible.
Edge
Import did not work. I only ended up with partial settings, not the identical site to what your demo shows. It did hang every time I tried to import though. Featured Block is not editable. When I change the categories on the Featured Block homepage nothing happens. Flyout menus not working. Changed the settings under menus to feature custom widget area but that does nothing.
Hi,
Most likely issue is with lack of server resources. Our agents can check it out and try to import demo in your behalf, just submit a ticket at http://edge.ticsky.com and include link to your site followed up with temporary WP admin credentials in private message.
Edge
Strange. Why would server resources affect the options in the backend? The options are visible just not working.
Also if I send it to you guys for you to do the import will that affect any posts I’ve created?
Yes, demo import process will override all existing content on your site.
Really not happy with this theme right now. The link above also does not work.
Hello again,
Apologies for that, one typing error got in, the right link for our support service is https://edge.ticksy.com/
Edge
I submitted a ticket last night, waiting on a reply. Thanks
No problem, you’re welcome. You should receive a reply soon, if not, You can tell me the ticket ID to check up on it with support staff.
Greetings
Hey, can I control how many times the [Featured Block] page loads more articles? I don’t want to use a load more button if I can help it unless it’s after two loads/ refreshes. Thanks
also is there any concern about activating jetpack features? like will the Photon or Carousel settings affect my images with your theme? Thanks!
Hi again,
Unfortunately, you can not stop it / have refreshment after certain number of load more functionality.
When it comes to Jetpack, we haven’t tested it within our theme, so we can not give any precise answer.
Edge
Thanks. Can I change the settings for the categories overlay that shows up on images on the home page? If an article fits into many categories it shouldn’t have all of those categories on it’s feature image on the home page. I’d like to be able to set up the site to display the most popular category or some other control. Thanks
Also how would I change the Breaking News Ticker to be a twitter need instead?
Hi,
You have option to show/hide categories, but unfortunately there is no options to show some of them.
As for the breaking news, it is custom made and it could not be used for tweeter feed.
Edge
What file would I access to change the text from “Breaking News” to something else?
Hi,
you can change that label to something else using some PO editor or you can change it directly in code. That label is located in framework/modules/widgets/breaking-news/breaking-news.php file.
Edge
Thank you. How do I modify the search? It is not searching author names—or is just not working correctly.
Hi,
default WordPress search is searching only for posts and pages, it isn’t searching for authors. That is default behavior that we are using in our theme.
Edge
Hi again. iframe width attributes not working. Is that due to the theme? Doesn’t appear to be a wordpress issue.
Hello,
Some css needs to be added for the iframe attributes to be used. Please submit a ticket to https://edge.ticksy.com , with a link to your site, and our support team will provide the css for this.
Edge
What is the name of the plugin used in your top header bar? Is that a custom plugin or something for purchase?
Hi,
This is integral part of our theme, it will be at your disposal once you activate it.
Edge
I deleted the bar that shows above the logo – very top of the page – which sidebar is it? How to I get it back? I want to make it look like the one on the demo…but I do not want to put the demo in a replace what i have
Hi,
That is a top bar which you can turn on/off in Edge Options > HEader > Top Bar > Yes/No.
Once you enable it, you will be able to put widgets in Top Bar Left and Top Bar Right widget areas under Appearance > Widgets section in admin.
Edge
Hi. How can we set sidebar default in every post? We have many old articles moving from an old template. It’ll take too much time for manually setting.
Hi,
You can go in Edge Settings > Blog > Blog Single and choose sidebar layout and which sidebar to display. It will be shown on all single posts. If you want to override it on some post, you can do it manually on each post in our custm meta fileds under the content field.
http://screencast.com/t/B5nagBmNEdge