Hi,

Are you sure you have emptied the product trash?

Thanks

Yes, it does not happen all the time but happens from time to time.

Ok. Please try and see if you can replicate the issue or what steps could be taken to do so so we can get to the bottom of it.

Thanks

Hi,

We are working on an upgrade that will include WooCommerce Multilingual functionality.

We will notify everyone once this upgrade is implemented.

Thanks

Hi,

Thanks

Hi,

1. At this time our theme does not support changing the booking forms or the search forms dynamically. This is something you would have to custom code. In particular, if you are asking whether you could use autosuggest in the destination fields instead of the dropdowns, this is not a feature of our theme and definitely requires custom code by you.

2. There is no preconfigured or routine functionality in the theme. It is another feature you would have to develop yourself.

3. Simply pick a date in the future from the search and select for example Anecy to Bergerac and hit search.

Thanks

There was an issue with ticksy not verifying tickets properly. I believe they have resolved the issue.

I replied to your other comment with regards flusing your permalinks. I also replied to your ticksy ticket with the same.

Thanks

Hi,

Our demo shows the latest version of our theme.

Please list the bugs you notice on our demo.

We are working on issues brought up by our customers and we will release our upgrade as soon as it’s done.

Thanks

Hi

Here’s another big bug that i found when trying to book from an Android mobile phone

4) http://s7.postimg.org/lhvewtqff/Screenshot_2016_03_04_12_40_53.png

The book now button is so badly distorted on a mobile devise that you cant really expert people are going to register when the see that .

I am surprised that the theme is actually being purchased by anyone. This is not a working theme, not by a long shot.

On your sales page you have screenshots that say that you theme is mobile friendly and This is not what i found out when i tested them on the same google tool you did.

Have a look at the screen shots attached

Mobile score is 50/100 that something that might get your site penalized for being to slow (Definitely NOT mobile learnedly )

Desktop is no better either 57/100

That’s over 4 bugs and 2 MAJOR issues i found from just trying to make reservation from a mobile device. Do you know when can you fix this issues ?

Am not trying to be rude, but come on people… take some pride in what you do. Especial when you are selling “mobile responsive theme”

This might need to get some attention from Theme forest

Regards

Hello,

these are not really bugs, only style related issues that happen on certain devices. All functionality works as intended. The theme has been properly tested by us and by envato review theme and it fully adheres to standards.

We truly appreciate your feedback and we can ensure that a patch that addresses these issues will be released as soon as it is ready.

Thank you

Hi,

Could you try again please? They appear to have had issue over the last few days with the verifications. If it still doesn’t work can you provide details of any error message you get so we can write to them and complain?

Thanks

Hi, thank you for your reply, it worked!

I still can’t submit a ticket, still same error message.

Hello again,

I am checking the email templates, and although I can see the changed text in the body email, in the email subject and title I still see the old text, although I have changed it in the .po file. (e.g. “Your order is complete” should be “Your booking is confirmed” ) Any advise why it’s not showing up correctly?

Hi,

This is something that is probably best researched in the WooCommerce support forums and documentation as their .po file is their domain.

Hello,

please navigate to Appearance > Widgets and drag the Transfers: Hero Unit widget into the Home Content Widget Area. Reload the page. Expand the widget’s settings, you will find a photo uploader there.

Thank you

Hello,

the images are not included in the file you get to download. Some of them are free and were downloaded from unsplash and pixabay, the rest were bought on shutterstock.

Thank you

In order enable the scroll down to the advanced search widget you need to add the advanced search widget to the Home Content Widget Area under Appearance -> Widgets.

Hello,

this is unfortunately not possible by default.

Thank you for your interest.

Hello,

the home page is fully widgetized and therefore its content can easily be changed. All you would need to do is to drag the desired widgets in your own order to the Home Content Widget Area.

The theme supports right-to-left scripts. You can enable RTL with one click in theme options.

No, this is not the booking system we use. A custom booking system has been developed especially for the Transfers theme.

Thank you

Hello,

the following css code should resolve the issue:

.footer-sidebar .widget_sp_image {
    float: left;
    padding: 0 15px !important;
}

Thank you

Hi,

No, the theme supports only configuring predefined destinations with availabilities from A to B with transport type C all predefined by admin in dashboard.

Thanks,

Hello,

please navigate to Plugins > Add new and install the WooCommerce plugin. Then go to Appearance > Theme Options > WooCommerce Settings and enable “Use WooCommerce for checkout”. Save changes.

Thank you

Hi, WooCommerce is installed and “Use WooCommerce for checkout” is enabled. Any advice?

Thank you

Hello,

have you tried to clear your browser cache?

You can signup at our support center and submit a new ticket. Include all the details about the issue and your site URL.

Please also privately include your WP login info when creating the ticket. Our support team will help you out.

Click Here To Create An Account & Get Support

Thank you

Hello,

this will be enabled in the next upgrade.

Thank you

Following page are the error 404 Page not found

The page you have requested could not be found or was removed from our database.

If you believe that this is an error, please kindly contact us. Thank you!

You can go back home or try using the search.

Please go to Appearance -> Theme options and click Update/Save.

Then go to Settings -> Permalinks and click Save to flush your permalinks. Now try the page that was causing the 404 error.

Thanks

We have responded to your tickets.

Very disappointing that after so many time waiting for your response on my tickets, you manage not to solve anything of the issues, just answering that the theme do not support what other themes have as standard, and confirming how low abilities this theme has!

We have replied to your ticket in ticksy to help you resolve your issues.

Found it! Make ‘Faqs’ translatable Apologies for any inconvenience caused!

Hello,

great to hear you have found the setting.

Thanks for posting back