326 comments found.
Pre-sale Question: does this theme allow for or come with Account Login?
Hello,
You can use WordPress’s default Meta widget for users login. For some improved members login, you need to look for some third party plugin.
Edge
Do you have a step-by-step guide to launching the Shop page on the site? I have both the theme and WooCommerce, but not sure how to create a shop like the one on the example site.
Hello,
We recommend you to install and activate WooCommerce plugin, and then you can import our demo content. That way you will also get shop demo pages and products imported, so you can see how it’s all made, and easily modify it for your needs.
If you don’t want to import demo content on your live site, install WordPress locally on your PC, and then install our theme and WooCommerce plugin, and import demo content, to have a preview at backend of all pages.
Edge
I’ve installed and activate WooCommerce. How do I import the demo page? I don’t see a shop template option though…
Hello,
You can install our demo site, read this for the instructions http://magazinevibe.edge-themes.com/magazine-documentation/#!/getting_started_importing_demo_content
and if you have WooCommerce installed , you will also get all the shop pages imported as well, so you can see how it’s all done and modify it for your needs.
Edge
Does this theme comes with the demo content/pages/template ( as shown in the preview) for reference after purchasing !!
Hello,
Yes
Once you install and activate our theme, you can start by importing demo via ‘one-click’ demo import option from WP admin. That way , you will get our entire demo site imported, so you can see how it’s all done and easily modify it for your site 
Edge
Thanks for replying . Another query.. does the admin panel has Ad management options
Hello,
The idea is to use sidebars/widget areas and to paste the codes for your adds in a text widgets, like we did on our demo site 
Edge
hi are you able to turn off the breadcrumbs in your theme options ? i noticed it on your posts and it does not look so great? i am wondering if you can turn off stuff like this inside theme options for this template?
Hello,
Yes, there’s an option to disable it to each post if you’d like 
Edge
I would like to know how to change the title of the post to h1 tag instead of h2, how could i do this? Thanks
Hello,
There’s no direct option for this. You would need to manually change theme templates, to change h2 tags into h1.
I suggest you to submit a ticket to https://edge.ticksy.com , and our support team will give you guides which files you should change for this.
Edge
Haven’t had anyone respond to my tickets, so I have a couple things I’m interested in knowing -
1) Do you have detail on how to set up the Edge Tags? You tutorial doesn’t seem to go in enough detail or I’m missing something.
2) How can I remove the email address from being displayed in the author box after posts?
3) Where is the option to change the font type for the header menu text?
Thanks, Sean
Scratch #2 – found it below in the “Blog” section of the Edge Options.
4) How do I get the Author Images to show up?
Scratch #3 – found it
Hello Sean,
Average response time is within 24hours from ticket submitting. You should get the answers on your tickets soon on ticksy. As for your questions:
1. There are no additional tutorials then theme’s official documentation http://magazinevibe.edge-themes.com/magazine-documentation/#!/custom_shortcodes_edge_tabs
Maybe the best way is to import demo content, you can even install WordPress locally on your PC, and import our demo, so you can see how it’s all done.
Here’s one example how we used them on homepage http://screencast.com/t/2L7SBSKP
2.In Edge Options -> Blog, set Show Author Email to NO
http://screencast.com/t/euVqBce7R4Pn3. In Edge Options -> Header, you can choose font for your main and sticky header http://screencast.com/t/J8GsyyJss1
4. For the author photos, it’s using default Gravatar photo from authors account.
Edge
Thanks, that image for the Tabs helps me understand how exactly you got the two to relate to each other.
When you say “default Gravator photo” from authors account – is this an external plugin? I ask because I have an author image plugin but the theme doesn’t recognize that plugin.
Hello again,
You’re welcome. No, not an external plugin, it’s the default avatar photo for your wordpress account (email that you registered with).
Read this for more info:
https://codex.wordpress.org/How_to_Use_Gravatars_in_WordPress http://www.wpbeginner.com/beginners-guide/what-is-gravatar-and-why-you-should-start-using-it-right-away/Edge
Can you please have them respond to Private Ticket #694582. I still haven’t had anybody reply – going on three days – so I started another ticket (Private Ticket #694582). Thank you.
Hello,
Apologies for waiting a bit longer, we’re working with fewer resources during weekend. We just checked with support staff, your ticket is assigned and will be processed soon, expect to hear from them on ticksy.
Edge
subject: dofollow vs nofollow
Hi again, Could you please let me know where you add dofollow and nofollow attributes to links mentionned in any kind of text on my site? Thank you in advance, Oroz
Hello Oroz,
There’s no direct option for that. When you add links in your pages/posts content, via Text Block element or text editor, you can specify that attribute your self.
But for the links from some shortcodes or similar, you would need to look for some plugin that can handle it.
Edge
subject: post / how titles are generated?
Hi, I am creating posts and I would like to understand how titles are generated, because it seems to me weird: 1/ The text in the “edgtf-post-title-area” / “edgtf-post-excerpt” is the same than the first 2 sentences of my first paragraphe. It is a repetion and not so user-friendly. Would it be possible to customise this text pls ? 2/ The title of the “edge-post-title-area” (the very first thing that the vistor sees on this page) is setup as h2 by default. According to SEO recommendations, a h1 must be added to each page and post. Could you please let me know how I could change h2 to h1 in the automatically generated “edgtf-post-title” ? For the time being, my solution is that I add a h1 before my paragraphe. I am not happy with this solution because the title is duplicated. Thank you for your help, Oroz
Hello Oroz,
1.For each post, you can write post excerpt , in excerpt field under post content http://screencast.com/t/7rZSvSiC
So you should not write the same text there as first two sentences of post content. If you don’t see this field, click on Screen Options in top-right corner, and check excerpt.
2. This is default behavior. To change it, please submit a ticket to https://edge.ticksy.com , and our support team will provide guides on how to change this.
Edge
Hi again,
Thank you for your quick reply and also for the guide.
Oroz
You’re welcome Oroz 
Just purchased – got a few questions:
1) When I use the boxed theme it doesn’t scroll at all. When I turn it off it scrolls but adds a whole extra scroll bar (like it’s creating an iframe).
2) How can I change the “BREAKING NEWS” text? My titles are getting cut off.
3) Do you have information documented on all of the extra plugins you installed for this? And, do you have documented how to exactly put together these themes you showcased? I don’t want everything to be the same, but it would be nice to be able to know how to get my personal theme to be able to look like the parts of the theme I thought I bought… that I want…you know?
I think the theme will turn out nicely once I can figure out everything.
Thanks, Sean
This is in Chrome.
Two other things -
4) I’ve noticed that my header colors (color behind the menu-itemand such change when I select “Responsiveness -Enabling this option will make all pages responsive” and turn it on. When that is on I can’t seem to control any of the Edge options.
5) For some reason the last “menu” item always drops down to the line below the top line. I’ve tried a couple of my pre-made menu lists and they both do it.
Thanks, Sean
Hello Sean,
1. Please submit a private ticket to https://edge.ticksy.com , and leave a link to your site and WP admin credentials in ticket, so our support agents can inspect this. We have just tested this and scroll functionality works fine with Boxed layout, no problems there.
2. This label is marked for translation. You should use poedit software for translating/changing default theme labels. https://make.wordpress.org/polyglots/handbook/tools/poedit/
3. You can visit official sites of the included plugins for their documentation. For our theme, we recommend you to import demo content, either on your live site or on locally installed WordPress, so you can see how it’s all built.
4. 5. Our support team will have to look at this, please submit a ticket like mentioned in point 1.
Edge
Just as an update – the box theme not scrolling (1) and the menu (5) were errors due to plugins that I already had installed (a light box and a polling one). Once I removed those it worked fine. The menu colors have since been fixed as well.
Thanks, Sean
Hi again Sean,
Thanks for updating, really glad it’s all fine now 
hi just read some of the posts, why is featured image not being displayed by default?
Hello,
Featured images are displayed by default of course, can you please tell us to what comment/post are you referring to?
Edge
oh that is OK then. The guy above this post.
By the way, can you please send me a video post? you have featured video on your video but I want to see what a post with youtube embedded video looks like?
Is the video just below the post title large like most themes?
Please send link
Here is a link to video post, although it’s not YouTube but Vimeo: http://magazinevibe.edge-themes.com/finding-a-new-edge-in-prague/
We have added a Caption to the Featured Image, however, the Caption fails to show when the post is published. How can we make the Featured Image caption visible?
Hello,
The captions for featured images of posts are not being displayed by default.
Edge
Thank you for the reply. That is troubling for us, as we use the caption to display photo credits. This means our main image will go uncredited unless we add the credits to the post. How can we turn on the caption display on Featured Image?
Hello again,
This would require changing template files a bit, or finding some plugin for this. If you want the instructions for the changes you should make in templates, contact our support by submitting a ticket on https://edge.ticksy.com , and they will provide the instructions how this could be done.
Edge
?Hi, I tried to create a post in gallery format but unfortunately it is impossible to upload images under Edge Gallery Post Format => javascript:void(0).
Tried with Chrome and IE.
I also published one of your demo template in gallery format “A New Era of Solar Energy” on my site. The slider is there but without images. “Images” cannot be removed, nor upload from this post of you.
Please note that it is possible to upload logo image to the same post.
I am looking forward to receiving your feedback. Thanks,
Oroz
PS : I tried to submit a ticket but system says that my purchase code is not valid. I bought your template in August and it is clearly noted on my account here on themeforest that still 5 monts support left.
Hello,
This problem has been fixed, and will be included within next theme update that we will release in the upcoming days.
In the mean time, our support team can correct this for you, but they need the WP admin and FTP access.
Envato API seems to be down at the moment, that’s why you can not submit a ticket. Try again a little bit later, it should be back working really soon, so submit a PRIVATE ticket then with all the credentials and our support will help you with this until update is released.
Edge
Hi, Thank you for your reply. You said that a new relase would be out within few days. If it happens really this week, I am OK to wait, if don’t, I will submit a ticket. Please let me know.
Hello again,
Yes, the update for this theme is packed and will be released in the upcoming days.
Edge
Thank you. Please note that I submitted the ticket 690545. You may want to cancel it?
Thanks, support team will be informed 
Hi, I have just received the update. Thank you very much. Could you please let me know if the content of the 2 files (magazinvibe.zip and magazinvibe-child.zip) must be transferred via ftp to my site? Or only some of those?
Hello again,
Yes, you should use FTP client, and only magazinevibe.zip is the file you should upload.
Here are the instructions:
You can update your theme by performing the following steps:
Download the latest theme .zip file from ThemeForest Extract it and locate magazinevibe.zip Extract magazinevibe.zip and locate the magazinevibe folder Copy/Replace the contents of the magazinevibe folder to the /wp-content/themes/magazinevibe folder of your web site.
Edge
Thank you very much. Is this update will be “transparent” or will modify content and settings already set up?
Hello,
When you update the theme -you won’t loose any content, or any setting from your WP admin, everything remains the same. Only thing that will be lost are the changes you have made directly in theme files without using child theme mechanism to save them, so if you changed some theme file, that change will be lost?
Edge
Just great! Thank you! #BestSupportEver 
You’re welcome , and thanks for the nice hashtag 
Hi, I have just replaced the maganzinevibe folder (not the magazinvibe child) on my site by the new one via ftp and it still does not work for me. I tried to add images - to one of my existing post - to a new post - to your demo “A New Era of Solar Energy” post in Edge Gallery Post Format, but I have the same bug. The button “upload” is activated but does not allow acces to the image biblio, it does not do anything. I tested under chrome and also under IE. Could you please let me know if it is OK at your side and what should I do? How can I verify if I managed to upadet my theme ? What kind of other changes did you do?
Thank you very much, Oroz
Hello again Oroz,
Can you please update your ticket with WP admin access and FTP credentials in a PRIVATE reply, and tell us the ticket ID, so that our support agents can inspect this all.
Edge
Hi, ticket is updated #690545.
Hello again,
thanks, the ticket will be processed as soon as possible.
Edge
Hi, I re-updated the ticket #690545 the second time yesterday (after that your collegue said that he has fixed it) because the functionality is still KO. I am looking forward to your feedback. Thank you very much, oroz
Hello Oroz,
thanks for updating, an agent is back on your ticket, you should hear from them soon on ticksy.
Edge
Hello,
Thank you very much for your quick intervention. I did some try and it seems OK. #StillBestSupportEver
Have a nice day,
Oroz
You’re welcome Oroz, have a nice day too 
Hi for video posts, can you play youtube and vimeo straight from Expanding Video Post?
Hello,
When it comes to video posts – each post can use self-hosted video, or youtube/vimeo videos.
But for the posts you intend to use inside Expanding Video Post element from Visual Comoser, it’s recommended to use posts with self-hosted video only!
Edge
Yes but is there a link also to take you inside the video post.
For example on the normal blog page if the video post is on there…can a user both click on the image to play and click inside the actual post itself?
Unfortunately no 
When you use Expanding Video element – the video opens on click on featured image, and there’s no link to inner post content. When you use it in blog list regularly, the featured image is shown, and it leads to single post page where the video will be shown.
hmm shame as sometimes i would want text below the video content and thought you would of allowed a link to the actual post. And just allowing the thumbnail to be played like some other themes. Ah what a shame was just about to purchase.
The expanding video element, can you send me the link to this plugin or if you produced it i’m willing to purchase this plugin? Thanks for swift response.
Hello again,
This is not a plugin, just a shortcode we created for our theme.
Edge
thanks
are you willing to share it if i pay you or release this as a plugin?
Hello again,
We don’t have plans for making this as a plugin, the only option to use it and have access to it’s source code is within our theme.
Edge
I purchased this theme a couple of days ago. WooCommerce stated that a couple of templates are outdated in your theme for WooCommerce. Please update and submit a fresh theme for us to download. I’ve already submitted a ticket and waiting on a response. Thanks.
Hello,
The new update for this theme is prepared and will be released in the upcoming days. It will bring full latest WooCommerce version compatibility, so this notice will disappear then when you update the theme, nothing to worry.
Edge
hi does the expanding video post work on youtube and vimeo posts too ?
can you link video other than self hosted server?
Hello,
Yes, you can choose which kind of video you want to include for your video posts – self hosted, or youtube/vimeo.
Edge
Is there a way to have the blog automatically use the first image in the post as a featured image? I have a lot of post that do not have featured images, but they do have images within the post.
Also I get the following message at the top of my dashboard: Your theme (MagazineVibe Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Is there something I need to do to fix it?
Hello,
1. Unfortunately no
all these blog list and shortcodes work by calling a featured image.
2. No, the new update for this theme is prepared and will be released in the upcoming days. It will bring full latest WooCommerce version compatibility, so this notice will disappear then when you update the theme, nothing to worry.
Edge
Hey, do you have any problems with your support system? Neither my purchase code for Vigor nor for this theme are accepted although both licenses are active. Can’t create a ticket :/
Hello,
Yes, the problem is related to Envato API that’s used for purchase codes necessary to submit tickets, we hope it will be resolved soon , try submitting your ticket a little bit later again.
Edge
Hi there, I would like to have some information more about your theme. is it compatible with these plugins: “testimonial rotator” – “social media feather”? Many thanks 
Hello,
Unfortunately, we haven’t tested those two plugins within our theme so we can not give precise answer.
Edge
Hello I`ve been working with your theme and I have some doubts I hope you can answer me… I also still have problems because I see some code in the home page below the photos in some places…. it seems like the theme couldn’t read the code well to show the resume properly.
1 – How do I change the colour of the text links? I mean if I use the world “trip” and I want when someone click on that world to go to an specific website. How do I highlight the wanted world? in this case “trip”
2- The post on my site that was designed with the visual layout designer, shows the code once it’s online. How can I avoid this? Please see the attached image “the code”
3- I just instaled the theme few days ago and I would like to know if there is any possibility to charge and show the number of times that a post was seen in the past too. Since I have a post shared 238 times but it sais it was seen 8 times (please see attachement “views”) it only shows the number of times it was seen since I change to the new theme.
4- I have 4 “categories” on the main menu on the home (www.laratonaviajera.com) but if you have a look on the mobile version you can only see 3 of them, the one called “viajar barato” is missing. Why? I check and is same as the other.
Thank you in advanced!
Hello,
1. In Edge Options -> Fonts, scroll down and you can define the color styles for your links.
2. 3. and 4. We can not see any attach images here, so could you please submit a private ticket with your questions to https://edge.ticksy.com , and include a link to your site, and WP admin access, also attach the screenshots since we can not get them here, and our support team will help with your other questions.
Edge
Hi, this looks great.
Can I change the black color ?
Is there a pagebuilder demo or screenshot? Want to know how to arrange the front page.
Can the likes be views instead?
Can I change the font?
Are the filterable blocks only for categories or can they be for subcats or tags?
What do buddypress pages look like?
Look like i’d need a 3rd party ticker.
Any other Header menu options?
Can a different layout be assigned to different categories?
I find all the container lines a bit too elegant for my purpose, can the be thicker or styled with css?
Are the different category labels assigned different colors?
Do you add new elements with theme updates?
do the sliders and block pics autofit or do I have to edit the size of each?
Hello,
1. Yes, of course!
2. You can import our demo site when you start working, so you can see how it’s all built and adapt it for your needs, beside the theme’s official documentation that you can find at http://magazinevibe.edge-themes.com/magazine-documentation/ Also, the support team can help with any further questions you have on how something is created.
3. Unfortunately no, you would need to look for some plugin for views feature.
4. Yes, you’re available to use the font you want.
5. The filters work only for categories (you can use subcategories also), but not for tags.
6. Unfortunately, we haven’t tested Buddypress with our theme and can’t tell you will they work flawlessly
7. You can choose one of two predefined header types – with logo centered, or with logo on left side and banner next to it. When it comes to scrolling behavior , you can use sticky or fixed header.
8. Yes, for each category you can choose the layout.
9. Yes, the css can be applied to style them like you want.
10. Not by default.
11. Yes, periodically new elements and features are added and improved in theme updates.
12. Proper image preparation is necessary for achieving the best layout for your site.
Edge
2. Does it come with visual builder the popular plugin or it’s own? If it’s the plugin , will it show in my plugins separately? Can any other widget or shortcode go in the blocks?
3. Sry, I meant the heart on the block content items next to comments. Views there instead? Or author avatar? I see “Display Author”. This is a main feature i’m looking for. Not aware of plugins to add the view icon to the posts in loop.
5. I see there’s edge sections (titles), so use subcategories only to avoid duplicates. Can they be for the half size blocks as well?
6. Any showcases, or know of a user’s link that has? BP would be my main thing.
10. Are there options or would I have to add code to the file?
12. Does it at least try to fit ? As in I wouldn’t usually have to manually enter the ratios for each? Like most featured photos in a post loop.
13. Everything completely responsive?
14. Where does the search go? Can it be in the menu bar?
15. Can the blocks use custom post types?
16. Can I manually order posts within the blocks?
17. Could the coment and calendar icon color be changed?
18. Could the stars be changed to a bar or something else?
Hello again,
2. Yes, it’s official Visual Composer plugin, with plenty of our shortcodes included into it to make it appropriate for news theme. You can use whichever element you want on any position in content.
3. This heart is for counting like feature. You can modify templates to show author info instead, by default author is shown on the bottom of each post http://magazinevibe.edge-themes.com/top-10-youtube-lifestyle-channels/
5. Yes, you can change the size of the blocks.
6. Unfortunately, we don’t have a track of such record. Maybe some of our users will answer here on dashboard if sees this.
10. You would need to use css for this, but our support team can help with necessary css.
12. Yes, they will ‘try’ to fit, but to avoid misalignment and stretching you should upload appropriate image size.
13. Yes
14. Yes, you can use it next to your menu. It searches your site content based on keyword
15. The blocks work with posts only.
16. Yes, you can.
17.Yes, of course
18. You can change the icon, yes.
Edge