151 comments found.
Pre sales question:
For the blog, is it possible to have a filter that would allow a user to search through blog posts by the categories that have been created? Not tags; I want to be able to narrow down posts by the category.
The Events you have is very nice, however, I need a bit more filtering. For example, I want to be able to allow my users to search for events that are only for Doctors, or for events open to the public. Is there an easy mechanism in the theme that would allow this? From the Events Grid page, it looks as though all events are shown. I love the look of that page, but I really would need to know if my request is possible within the theme.
Is Mega Menu supported?
THANK YOU!
Hi, I was wondering how I can change the count down on the main page. Any suggestion? Thank you
you can change that from script.js file.
Hi. when i use the widget from the “qtraslate x” plugin, the language menu only appear in the footer bellow instead of the header menu, that works well, but i can´t add it on the header. So i put the switcher in the menu structure. Now it shows in the header but the language doesn´t change. Any suggestion?
PD:The only things that i can not edit in multilanguage is the charitable profile and the slider buttons. How can i do that? thanks in advance and best regards
Please send more details via our support center.
Hi. i just put my twitter ID, consumer ID, etc. in the footer 3, and nothing happens in the page. The only tweet that it shows is ”#46 years ago” that is not mine. Please help!
Please send your site address and login information via our support center. We will check the issue.
Hi, i have created a ticket for the demo data issue, can u please look into it and revert please its kinda urgent Ticket ID #720484
Thanks
Please check reply.
Hi, I just purchased your theme with extended support. In the documentation it states that you should have all required plugins installed before importing the demo content. It has a plugin called “Template Core” listed. What is that plugin and where do I find it?
Hi, After activating the theme, you will find the wizard on the display. You just need to complete the wizard. If you can’t do this, send us details via our support center. We will install the theme for you.
can i change the colors to something like red white and blue
Hi, Yes, you can change the color. You will find the color setting on theme option.
Hello, I submitted a ticket about the demo content not functioning. I haven’t even gotten a automatic reply. Just checking to see if it was received. Thanks.
please give your support ticket ID.
Theme looks very interesting. We are looking for one for NGO fundraising for multiple projects. I have a few questions.
1. Can the single cause page be customized? Can it display donors, updates, social sharing? Is customization done via Visual Composer? Are there theme shortcodes for the donors data?
2. If I want to take donations via paypal (and paypal processed credit cards), other than paypal account, do I need anything else?
3. Do I need to buy Charitable?
Thanks
HI, 1. its customizable but not fully like your requirement. 2. No, you just need to add your PayPal email address on the backend. 3. No
oops! placed comment in wrong section.
Its okay
you talk about the pdf file that I received in the volunter file? otherwise I do not know very well what you talking about please be more clear or explain me where that file or this information is !!
Please submit a ticket and then write all question there.
My theme is Volunteer – Charity/Fundraising WordPress Theme !!
I am unable to install this theme because the browser sends me an error on line 10 of file “admin/functions/function.load.php” . i should specify that i try it in local at first before going in online. please tell me how to do so that my theme be ok, because my client is waiting his website !!
Please send a support ticket with details. We will install the theme for you.
How can I change the layout of the Team Member pages? They’re really boring in comparison… I also am not a fan of the url structure…no idea why it would include the work blog in it… http://beta.guardiansofjustice.org/blog/team/xavier-serrano/
Please send a mail via our support center.
Hello, we have submitted a ticket yesterday as we had problems with demo content import. Please let us know how to fix, thank you
Please give your ticket ID. Its seems that we have replied all ticket regarding this item.
Hello, we cannot supply ticket ID here because the site support is open (no need to login) and our login info is included in ticket. We will post to ticket again now. Thank you
ah, it uses different URLs, here is the ticket number 947898
still no reply to our ticket, now been 48 hours, please can you help?
You will get reply shortly
now over 3 days and still no reply, don’t understand why, can you please help us resolve our technical problems with this theme?
Hi, We are working on your ticket. You will get an update shortly. If you need to create more ticket use the latest support center https://templatepath.ticksy.com/
Please check your site. Let me know if you have any other issue.
Great, thank you for your help!
You are welcome! If you happy with our support, Please give us a 5-star rating.
Hi, where can i add or edit events ? Can’t find it…
You will find the option on the backend. If you can’t find. Please send us a support ticket. We will give you more information.
having problems formatting the slider. How do I make it sit directly against the bottom of the header like in the demo??
Please send a support ticket via our support center. We will setup same demo slider for you.
Hello. I love the look of this theme but I am not seeing it as responsive - just like the previous user. For him, it seems to be resolved. But when I look at the demo on my iPhone 5s, it is not fully responsive and doesn’t look at all like the Screenfly link you posted. You provide a link to an improved responsive demo but that link now gives me a 404 error.
So I am confused about the theme’s responsiveness. Thanks for your reply.
Hi, Can you please give screenshot via our support center?
Hey francoisdestrebecq Can you give me a update on this support ticket #843613 Thanks LOVE THE THEME
oops i meant Template Path sorry…
We have changed the support center address. Please send another ticket with more details information. We will fix your problem. https://templatepath.ticksy.com/
ok thanks just submitted thanks
Hi, I installed the theme but I have only one issue with the slider revolution : this is the message I have. Do you know how to fix it ? “evolution Slider Error: Slider with alias homeslider not found.” Thank you very much
Hi,
You need to upload the demo slider.
You will find the slider under demo content folder.
If you can’t find this. Just send your site login information via our support center. We will do this for you 
Thank you so much, I found it ! Now what i am trying to figure out is How to add and modify events. where is it :/
I need your support because it’s sooo hard to configurate those things. It takes more time to understand how it works than to put content on it. How do you add a list of event and make a list of “event grid” and modify them. 
. The page (event) exist but I cannot find a way to add event on it .
Hi, Please send details via our support center. We will help you.
I did but no one answered yet and I need to know how to create an event with this template
Please give your support ticket ID.
