124 comments found.
hi there, when i browse the parallax module from mudules in admin control panel i found the test and the images how i can include the parralax type and to change it is tis problem from the editor i used or what please help me to understand how to include parallax
Hello,
please send me your support questions at support@dhtheme.com with your template license code.
Best regards, Jordan
hi there , recently i edit the article called about us i found inside it the pullet and the article but not the donuts chart and when i edit only the pullet content the chart is gone and i don’t know how to include it inside my article any help please ??
Please check my comment on your other question 
Hi dhsign.
I can’t seem to get the demo sample up to the joomla. i have joomla 3.5.1 and when i download the template there is no sample data it’s empty how i can got it please if you can sent me the steps thanks 
Thanks
Hello,
I have already sent you an email 
Best regards, Jordan
Is them theme compatible with PHP 5.3?
Hello,
yes, it is 
Best regards, Jordan
Hi, Does the template support joomla 3.4.8 and 3.5.0 ? Thank you. I have 3.4.8 and after restoring to a server it gives error 500.
Hello,
and yes, the template supports both Joomla 3.4.8 and 3.5.0. If you have any support question send them to support@dhtheme.com with your template license code.
Best regards, Jordan
Hi,
I Need your help . I created 3 level menu, but i am having issues, level 3 menu goes under level 2menu. please have a look to http://devel.webedintorni.net/nobile/
Can I have the fix?
Thank you, Paolo.
Hello, I created 3 level menu, but i am having issues, level 3 menu goes under level 2menu could anyone told me the solution to fix it?
thanks
Hi Chris,
I already sent you an email. Please use the email for support questions as always.
Jordan
This problem is still within the period of my already ended support which i never received a proper reply, can it be still considered as the last support?. Loading of my Home is lost. It does not load properly. I have already tried modifying .htaccess files, Cache memory clearing, setting progressive cache memory…. etc.We have migrated the joomla website from one host to another. After migration, we are unable to view the homepage of the website. All the rest of the pages are loading perfectly ok.
I have already answered by email…as always.
Jordan, I know and we appreciate it, I am just sort of desperate as i dont know what to do, i count you as always. Many thanks for your help and for such a great template. I just sent you email back with access to my backend panel. Thanks once again
I have also replied 
Hello, I would like to tell me what files should I copy and paste from quick start zip package which has joomla 3.3.0 to install in joomla 3.4.8?
Hello,
please send me your question at support@dhtheme.com with your template purchase code.
Best regards, Jordan
presets i am having problems saving new preset. I want to choose for ex preset 5 instead of deffault, after clicking save it doesnt save at all
Already sent you an email.
Hello, love them template! Having an issue with this Helix Framework though. The documentation states that if you have to update helix framework first before upgrading to 3.3 but when I use the quickstart package, that version is already 3.3 and the helix framework is not working. Please help!
Hi,
please send me your question at support@dhtheme.com with your template purchase code.
Best regards, Jordan
Hi, if I buy this template, can I upgrade Joomla to the version 3.4.5? Will it be compatible with the template and all the extensions? I see that the last update of the tempate is June 2014 – more than one year ago! Thank you.
Hi,
and yes, the template is compatible with the latest 3.4.5 Joomla version. If you purchase the template and you need help with the update just send me an email at support@dhtheme.com with your purchase code.
Have a nice weekend 
Thank you, will buy it 
Hi, i’m writing with account that buy theme but i have valid license:
After upgrade to 3.4.5 i receive this error Fatal error: Class ‘HelixFeatureTemplateDetails’ not found in /PATH/plugins/system/helix/core/helix.php on line 212
Can you help me? I’ve already updated helix
Hi,
please send me your support question at support@dhtheme.com with your purchase code.
Best regards, Jordan
Hello,
I have Joomla 3.4.5 and Helix 3 installed. If I buy your template, will I need to remove Helix 3 to install Helix 2?
Thanks.
Hi,
you will need to install the Helix 2 plugin in order for the template to work, because it’s based on Helix 2.
Best regards, Jordan
Do I need to uninstall Helx 3?
I installed the quickstart package on a clean server which looks beautiful, however, when I go to Extensions > Modules on the backend, I get the following error: Fatal error: Call to undefined function mb_eregi() in /home/rctweb/sandbox/libraries/rokcommon/phpQuery.php on line 1422.
Hi,
please send me your question at support@dhtheme.com with your template purchase code.
Best regards, Jordan
Turns out it was something on my end where I needed to enable mbregex in my PHP. All is working fine now. Thanks. I found the solution at http://www.rockettheme.com/forum/configuration-and-security/193950-solved-fatal-error-call-to-undefined-function-mb-split
Hi there,
I just installed this Joomla template. All looking great. I am facing only one main issue. When I am trying to save any changes in the Template Manager which having this template selected, nothing happens. When I am checking in the console, I can see the following error message:
“The specified value ”!” does not conform to the required format. The format is ”#rrggbb” where rr, gg, bb are two-digit hexadecimal numbers. jquery.min.js:3”
Can you please help? Thanks
Hi,
and thank you for choosing Yamato!
Please register on our forum and check the solution of this issue here.
Best regards, Jordan
Thanks Jordan
No problem, I hope everything is working now 
hello transfer site error “LOAD ERROR: FAILED TO FIND /HOME/FASHION/PUBLIC_HTML/PROEKT/TEMPLATES/YAMATO/LESS/MASTER.LESS” this file at /HOME/FLYLINK/PUBLIC_HTML/TEMPLATES/YAMATO/LESS/MASTER.LESS ” please tell me how to correct it
hello transfer site to another hosting transfer site error “LOAD ERROR: FAILED TO FIND /HOME/FASHION/PUBLIC_HTML/PROEKT/TEMPLATES/YAMATO/LESS/MASTER.LESS” this file at /HOME/FLYLINK/PUBLIC_HTML/TEMPLATES/YAMATO/LESS/MASTER.LESS ” please tell me how to correct it
Hi,
I already sent you an email.
Best regards, Jordan
what i like about this template
design qualitycustomer support
best support ever
best regards, mohammed zaki
Thank you Mohammed! 
Hi
I’m adding a video from video on slider, but the video shows kind of transparent, it doesn’t matter if I read it from HTML, Vimeo or YourTube. How can I disable that option so the video can be show original opacity?
is this theme k2 compatible?
Hi,
the answer is yes and no. The template itself is compatible with K2, but it does not have a custom K2 styling.
Best regards, Jordan
What is the best way to add custom css to the template. Specifically, I would like to add:
div#sp=logo { padding-top: 25px }
Thakks!@
div#sp-logo {padding-top: 25px}