64 comments found.
Currently running this on Wordpress, with the slider enabled (middle splash section) and its currently not displaying
Hello enabledmedia, We provide an email based support. Please send us at: eiad_work@yahoo.com
theme not responsive with mobile .. i want quick replay please
Hello can you please explain more? please contact us at: magalla.ea@gmail.com
It is been a week that I submitted two tickets on your support platform without any response. Your prompt feedback is highly appreciated.
Two weeks and still no answer on my tickets neither by email. This is unacceptable! This is a very bad support service
Hello, on your item support we made support ONLY via EMail: eiad_work@yahoo.com as the support ticket system is in Beta and we’re not officially announced it.
However, We’ll take a look into your issue ASAP and We’re sorry that you had this experience.
We’re replied to your ticket. Thanks for your patience
How to add a Google Ad banner next to the logo?
Hello, in the header options. you can find it in the docs
Hi guys, I have mailed to support but no response.
I have problems with saving the mangalla settings.
This is very annoying, hoping for a quick response
Hi, Please email me @ m.ashraf.work@gmail.com I’ll try to resolve your issue ASAP
Hi, I have problems with saving the mangalla settings. If i change any settings in Mangalla setting (Wordpress) i receive the following message “Error- setting not saved” This is very annoying, hoping for a quick response
Please shoot an email to:” eiad_work@yahoo.com ” with your logins and we’ll work through the problem.
Thanks
hi, i would like to change the footer. There is only on the left side your logo an the about text.
Hi, This require a custom change in the footer, we would suggest that to be done by a professional in order not to effect your theme functionality.
Thanks
Why you don’t answer us guys ?? i’ve sent you more than 2 e-mails but no replied me at all !!!
As your issue is resolved, please contact us if still there anything needed
How i can translate the theme with out WPML?
Hi, The theme is only compatible with WPML.
Hi, why the drag n drop function does not work? how i can add any categorie?
Hi, i have a problem with Magalla Theme. i Can see the problem also on your DEMO. The Home slider its very very slow to download. Thanks for you help and sorry for my english
Please send us your issue : support@magalla.club
Hey guys. I’m working with this theme for a client (they had already purchased it) and they have a problem where the same author is showed for all posts on the review archive page. It doesn’t happen on the post archive page and the author is right when you go into the individual review. I’ve tried looking through the code and I can’t find anything that would be causing the issue and it’s not a plugin issue. Any thoughts?
To see an example of this, go to http://pixelpopnetwork.com.au/Categories/reviews/
Hi Dylan, We’ll be looking into that and will get back to you once updated
Sent a message to support using the “Support” tab on themeforest a week ago (more than 5 days), no response. Please see if you can check that message. I will try and send another email to support@magalla.club now, but I think there were details then that I’m forgetting now.
Been an additional 7 days (total 2 weeks since first request). No response via the support email nor the support link from themeforest. Is the author still supporting this theme
Hope your problem is resolved now. sorry for the delay Regards
In my website magalla setting have an problem. If I chg anything in magalla settings it will not save. Ma website URL is http://monisacademy.com/ Give me a solution for this ASAP
We hoped you comment back after your problem solved long time ago
Hii,
In website Post having restriction. My total posts are 45 in one category. But it is showing only 2 page of posts(Per page only 5 Posts), Rest posts are not showing. Wht exact issue?? Even I complaint about this before also. Reply me ASAP.
Can you check it again ? thanks
H guys, Where I can find the PURCHASE KEY to upload demo content? thanks,
Never Mind. found it.
Cool 
Hi guys, I have mailed to support@magalla.club but no response. No bueno there…
I have a problem with the WP-admin backend of WordPress, it gives errors when I try to add a link to a post. I have found what the problem is.
If I comment out r. 562 of includes/magalla.class.php, problem is gone. So, problem is with Events.
Can you solve this for me! Thanks.
Can you please email us again
So after 5 days, your response is to mail again? The mail, plus multiple replies is in your inbox.
Besides, I have told you the problem here, so we can continue our talk here if you want…
I have mailed you again, but please, work on the service, in todays time this is becoming less and less bueno..
So today, 9 days after my first comment here, 44 days after my first mail to support@magalla.club and 4 days after my second mail to support@magalla.club, I’m sad to announce that no one has followed up on my issue with the theme. How is that for support?
Can you please verify about your issue if it fixed.
Not fixed yet…
still no solution… you offered me to search your files myself, which is not my job / task / does not contribute to a solution for me…
So, it did take a long time but they did manage to go above and beyond to solve my problem (in the end an easy fix – jquery was declared one to many a times). Thanks guys!
You’re Welcome, Glad we helped 
hello, I’m considering to buy your theme, but i need translation and font in polish language. Could you tell me that this theme has function which i need. Before i decided to buy it i want to be sure, that everything going to work well.
Hello Marylin, Our theme is compatible with WPML plugin. the the uses google fonts. and the default fonts.
If you still need assistant please email us at: support@magalla.club you will get a faster respond.
Hello,
I installed your theme on my WordPress, I used RTL version, but I am having issues.
1- Post number 3 in any box, will be in correct place, this is a screen shot (http://vosthost.com/up2/do.php?imgf=ce189562c8d31.png)
2- Slider is not working, I set a category and number of posts for Slider, and I choose (Add to right side Slider) on the post page, but it does not appear on homepage and slider is showing a blank space (http://vosthost.com/up2/do.php?imgf=17d99d554f5c1.png)
3. The main 3 blocks, do not optimize the images correctly and leave spaces, and the left block does not show the image correctly and will always make it small to the upper right. this is a screen shot (http://vosthost.com/up2/do.php?imgf=e434f10747ec1.png)
Hello vosthost: the screen shots you provided are not working. Please attach them and email us : support@magalla.club
I sent you an email from pro.training.inc@gmail.com
we have replied to your mail. Please confirm
hi, How does the calendar work? I cannot edit/add any events to it, it’s just showing no events.
Hello there, Thanks for your purchase, In the Docs: MAGALLA ARTICLE OPTIONS > Point Number 4
As you can assign an article as a event and it will be marked in the calendar.
For more support please refer to: support@magalla.club
Thanks
YOur support website is down and the email is rejecting mails ¬¬
It’s working now – We where changing the servers, Thanks for your time…
The email? Because the website is still down, unless is a DNS delay
send your question to: support@magalla.club
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