312 comments found.
Purchased the theme and like it a lot so far. I am having an issue with the sidebar, and there is no way to customize it in theme options. How do I remove the sidebar from my pages?
Hi digdev,
We don’t provide support here, please use our forum to get help: http://www.jellythemes.com/support/
Jelly Team
Loc
I posted on the forum, but unfortunately its seems to be a week behind. Working on site now, is there any easy fix just to remove sidebar from pages?
Hi digdev,
I don’t know why the sidebar display in your website and we need your wplogin with website url. I think you can’t provide it in here so please use our forum to get help: http://www.jellythemes.com/support/ and our staff will check it for you soon.
Jelly Team
Loc
I posted on the forum and its been about 5 days, and I still have not heard from anybody. Now I am having problems with the menu pages not showing up properly with styling and all my other pages have way to much margin space at the top automatically. Need help
Hi digdev,
So sorry for late, we will handle all pending tickets today.
Jelly Team
Loc
Here’s a pre-sales question. How many different menu categories can I have? Like we have a lunch menu with five or six different sub-categories. i.e. starters, entrees, salads, etc. We have the same type of thing with dinner. It’s not clear to me how to organize or separate these items with your theme. Thx. ~Rich
Hi smartrich,
You can create the menus in each page for different menu type.
Jelly Team
Loc
Hello, are you sure we will not have problem with 4.4.2 WP update? Last time I updated it and my site was gone…
Hi rzurita,
I’m sure it good. We will check it for you. Please use our forum to get help: http://www.jellythemes.com/support/
Jelly Team
Loc
Hello,
I have an issue with the home page. Whenever I click on edit the page seems to be empty on both the visual composer or the classic text code, This is odd because the page does show content. All of the other pages show the elements and have no issues.
Also there are some bullets on the right hand side not sure what that is or how to get rid of it.
Hi rzurita,
1. For home page, please check the slider option in bottom of the page.
2. For other page, please check About – Team – Service … ect.
3. Please setup menus to fixed the bullets issue.
If you have any more further questions, please use our forum to get help: http://www.jellythemes.com/support/
Jelly Team
Loc
hi!
i would like to inform me if this is compatible with wpml or wiil be in the future?
thnx in advance
Hi lenatsekoura,
Unfortunately, we don’t any plan to support it in our theme at the moment.
Jelly Team
Loc
Hi there, thinking of buying your theme. Is it possible to do a fat footer? 3 columns for example?
Hi Golfergirl,
Unfortunately, our theme not available footer columns.
Jelly Team
Loc
Hello. This is a pre-purchase inquiry. 1. Are we able to change the images in the homepage image slider? 2. Can we change the Logo, Menu and Menu Images? 3. Can we add more categories and images to the menu?
Hi Brown,
Everything you need is able to do.
Jelly Team
Loc
I installed the theme, but out of the box, it does not look like that of your sample demos. Do we have to build our site from scratch? There are no pages and/or designed pages already built in?
Thanks Loc. How do we modify the homepage? I do not see, or it is not clear to me how the homepage is modified. Is there supposed to be a child home page? I do not see Visual Composer elements on the home page edit screen, but when I preview the home page, it looks exactly like the demo. How to modify?
Hi Brown,
Please check the Slider Option in homepage, it’s a special feature for only home page not use any element from visual composer.
If you have any more further questions, please use our forum to get help: http://www.jellythemes.com/support/
Jelly Team
Loc
The slider works fine. I am talking about the rest of the page. How do I modify the rest of the home page? Not sure what you mean in your response?
I add elements to the home page via Visual Composer, But I do not see them on the page when I add them. It is almost like they are invisible.
Hi Brown,
I will need more information to help you. Please use our forum to get help: http://www.jellythemes.com/support/.
Jelly Team
Loc
I have submitted the inquiry in the forums. Elixir section
How does the menu builder work? Is it a custom app or just something in a description field that a client could potentially mess up?
Hi qwik3r,
It’s a custom field with visual composer element. I don’t think it can be mess up if you had understand how to control it.
Jelly Team
Loc
Hello, I just bought this nice Theme. but I have some question. I changed the latidute and longitude for the Map. but how can I change the zoom?
Please use our forum to get help: http://www.jellythemes.com/support/
Hi, is that a problem to install this theme in the last wordpress version 4.4.2??
Hi lenatsekoura,
It’s work good in latest version of WordPress.
Jelly Team
Loc
Hi, Is there an auto field for the date (with a calendar) and hour (with time) ? best
Hi UlCOM,
Sorry, I don’t understanding the auto field you want mention, maybe you can explain it with more details.
Jelly Team
Loc
I have the same problem as “mpikxfx”. Instead of pointing me to the support, can’t you provide a solution for all of us here in the comments? Why doesn’t work in the first place?
Hi Amigaroxx,
Because we will need wp login to check your website and it cannot provide in public comment. We want you go to our forum because we can keep safe your information.
I hope you can understanding and go to our forum to get help.
Jelly Team
Loc
Sigh. Added a comment on your forum.
hey guys, great template to use. I have the following issues:
1) I’m almost ready with the website, however the reservation form and contact doesn’t appear when i want to edit through VC…Can you please let me know whats the issue?
2) can this template handle wpml?
Please use our forum to get help: http://www.jellythemes.com/support/
This theme and support sucks.
Firstly, when I added some content on a new page editor, it shows nothing. Please see the link below for screenshot. http://i278.photobucket.com/albums/kk88/mpikxfx/fff_zpsclc6yn7j.pngSecondly. when I try to go to support http://www.jellythemes.com/support/wp-login.php and login using the username and password provided via email, it request me to provide the purchase code again. When I inserted the purchase code, it states that “Sorry, this key is already in the database. If you think this is a mistake, please contact us to resolve the issue.” Come on, I am a genuine buyer.
Hi mpikxfx,
1. Please don’t select: Parent – Home when you use this page such as single section.
2. We are so sorry for the inconvenience. Kindly send a message again via email: support@jellythemes.com with:
+ Subject: Need help + username in themeforest.
+ Email and Username register in our forum.
+ Purchased code.
Jelly Team
Loc
3) I have email support@jellythemes.com on the username and puchased code.
Thanks.
Hi mpikxfx,
Please check your email. I had updated your account correct now.
Then open a topic in our forum, our support will help you sort this problem soon.
Jelly Team
Loc
Hi, I’ve registered on your forum but it keeps asking for my activation code despite giving it already so I can’t see some replies. I’m having issues activating one page after demo content is installed, can you instruct? Thanks.
Figured it out! Still have a problem with the forum though. Also where can I find the code to change the social media mouse over colour?
Hi south,
We are so sorry for the inconvenience. Kindly send a message again via email: support@jellythemes.com with:
+ Subject: Need help + username in themeforest.
+ Email and Username register in our forum.
+ Purchased code.
Jelly Team
Loc
Hi, great theme. Is there a way to implement your preview screen on my site? http://themeforest.net/item/-elixir-restaurant-wordpress-theme/full_screen_preview/11209083
Hi Smashcave,
In theme package, only theme and necessary document, it doesn’t include preview.
Jelly Team
Loc
Hi, is there a way to get this preview included as well? Also, are the images included. If not can you provide links to purchase them?
Thanks,
Adrian
Hi Adrian,
It will need customize with yourself because we don’t provide it. The images not include too, you will need purchase it, the shop link available in documentation.
Jelly Team
Loc
Have you tried the theme with the latest version of Visual Composer? I want to update it but I want to save the trouble of having to go back in and switching it back if it messes things up. Please don’t tell me to go to your support forum, I just need a quick yes or no on whether or not you have tested the existing theme with the new VC. Thanks
Hi srfotu,
No, we still testing it, so we recommend don’t update it at the moment.
Jelly Team
Loc
HI guys, just wondering how do you change some of the fonts in the template. i want to change to an alternative google font?
Please use our forum to get help: http://www.jellythemes.com/support/
Which plugin do you recommend to add more languages?
Hi facundomdiaz,
Almost case, our customer use WPML plugin. But we don’t support for it.
Jelly Team
Loc
I want to add a popup to the website which comes with site loads. I tried different plugins but nothing work for me. Can you please help me with the same
Hi jpambala,
Unfortunately, it is a customize. We don’t provide free customize, so your request beyond our support policy.
Jelly Team
Loc
