312 comments found.
How to install the american demo pages and media? And how to choose demo? Im posted on Jellythemes …
I dont like when easier things gets complicated … hope you will easy and fast solve this!
TNX!
Hello,
Could you go to https://jellythemes.ticksy.com/ create a new ticket with included login info?
Hi! After installation I have this error: Warning: Creating default object from empty value in /data/web/virtuals/249174/virtual/www/domains/nove.vinarium-brno.cz/wp-content/themes/elixir-jellythemes/inc/ReduxFramework/ReduxCore/inc/class.redux_filesystem.php on line 29
What can I do? Tomas
Hello,
Could you go to https://jellythemes.ticksy.com/ create a new ticket with included login info?
Hello guys,
I know I am out of my support period, but I think the contact form has never worked on this site.
I basically don’t receive any email from it although the config seems to be done correctly
I have been checking my inbox and noticed that I never received any email from the website.
How is this possible ?
Hello,
We need to take a look at your WordPress installation. Could you send us a ticket on https://jellythemes.ticksy.com/ ?
Sure thanks.
Great!
Im trying to install the theme. How am I supposed to get in running, when the theme is compatible with Visual Composer 4.7.4 and u have Visual Composer 5.0.1 in the zip file…. Not to mention class.redux_filesystem.php on line 29 error.
Hello,
With any issues please contact us on https://jellythemes.ticksy.com/ so one of our support staff can help.
What APIs exactly need to be enabled for Google maps? I have Maps JavaScript API so far. Do we also need Geolocation API and Places API ?
Hello,
Please check this guide: https://developers.google.com/maps/documentation/embed/get-api-key
You need to enable Maps Embed API.
Lets say I have a circular favicon but I want a square apple touch icon. Right now I have the 512 touch icon in Site Identity as a square. How can I set the favicon separately?
Hello,
Only one icon per website, I am afraid.
I can’t believe Theme Forest allows this trash to be sold on its site. They are still selling it and it hasn’t been updated since 2017!? The theme is totally trashed since wp 5.6, and now they wont help fix it unless I give them another 25 bucks. Are you kidding me? They have a fix for it, you can see in their tix that they ask for login details and then they login and fix it. They do this instead of updating the theme. I don’t think I can trust Theme Forest anymore.
Hello,
We are sorry for the inconvenience caused.
If you experience “black box” please go to wp-admin > Appearance > Theme Editor and update js/jquery.swipebox.js with this one https://github.com/mho79/swipebox/blob/master/src/js/jquery.swipebox.min.js
Now go to css/elixir-american.css (or asian, or elegant,...) and find
.jt_row { opacity: 0; -webkit-transition: opacity 1s ease-in; -o-transition: opacity 1s ease-in; transition: opacity 1s ease-in; }
Change opacity: 0; to opacity: 1;m save and check with clean cache.
I ended up getting the theme functioning again by disabling swipebox and adding an important to that jt_row. Why not just update your app and save a lot of frustration and angry customers?
But thank you for your response. I apologize for being a bit of a jerk.
Again, sorry for the inconvenience. We are going to update it. If you have more issues please let us know.
Hi, it would be great to have an update of Visual Composer for this theme as the current recent version dates from 2016 and is Vulnerable. Thanks!
Hello,
With any issues please contact us on https://jellythemes.ticksy.com/ so one of our support staff can help.
I purchased and activated a license for Visual Composer when my Wordpress site was in development. I activated Visual Composer when the site was another testname ’ and not the web published ‘ site.
I can download and install Visual Composer updates but it fails when I try to get Wordpress to update it because it says the license is activated on the ‘old’ site.
Can you deactivate this?
Hello,
Please contact WPBakery Page Builder (former Visual Composer) developer about this.
Please also note that you didn’t need to purchase WPBakery separately since it’s included in the theme.
Hi Guys do you still offer support on this theme. It seems that it is not updated. I have a site on Elixir html and would like to pass it into wp. Thanks.
Hello,
With any issues please contact us on https://jellythemes.ticksy.com/ so one of our support staff can help.
Hi there’s no updates for the new WordPress version? I lost almost everything after update Thanks
Hello,
Please contact us on https://jellythemes.ticksy.com/ so one of our support staff can help.
Last Update 2017!? Why is there no update since 2017.
Hello,
Do you have any issues with the theme?
Yes, When updating latest wp and plugins all text and images is gone. But bought another theme with regular updates for my client. Good Luck
Please contact us on https://jellythemes.ticksy.com/ so one of our support staff can help.
Hello. Do you plan to works on your theme and fix it for actual version of WordPress? Or is Your theme dead? At this time your theme have many issues with deprecated functions. So I ask if I must fix these problems by myself or if you plan update ur theme in near furure. Last update was 2017..
Hello,
Could you please create a topic at https://jellythemes.ticksy.com/ and we’ll be happy to help you.
Thank you!
The technical support team is very fast and good. really thank you so much.
Hello,
Thank you very much for your kind words!
how to install the american demo pages and media? i don’t see this when i setup. only installs a few things from a different demo style.
Hello,
Could you please create a topic at https://jellythemes.ticksy.com/ and we’ll be happy to help you.
Thank you!
Any updates coming for WP 5.6?
Hello,
Could you please create a topic at https://jellythemes.ticksy.com/ so one of our support staff members can send you an updated version of the theme.
Thank you!
Hi, is the theme still maintained and is it compatible with the latest wp version ? regards
Hello,
Yes, or course. If you need the latest WPBakery Page Builder please create a topic at https://jellythemes.ticksy.com/ and we’ll be happy to help you.
Thank you!
Hi, thanks for your reply. Is it possible to add the latest version to the theme download ? regards
Unfortunately, not at the moment. Please try sending us an email from https://themeforest.net/user/jellythemes
Hi, I sent you a message on the support.
Hello,
We’ve checked our email box and didn’t find your email. Could you send once again with “Forward this to the support staff” title?
Hi, it’s about 404 page not displaying properly. Thanks
Could you go to wp-admin > Appearance > Theme Editor > 404.php and then replace everything with the code from this link: https://pastebin.com/pX8PJFXf
Thanks a lot
Is there any chance to update WPBakery to the latest ver 6.5.0 ?
WPBakery: 16.12.2020 – ver 6.5.0 - Update: Compatibility with WordPress 5.6 - Update: Compatibility with PHP8 - Fix: Template saving works properly - Fix: Super admin editor access in multisite works properly - Fix: setPost() method do_action_ref_array passes arguments correctly - Fix: Modify with selected grid template loads properly - Fix: Edit with WPBakery in Gutenberg control appears correctly - Fix: Edit form loading spinner displayed correctly
In order to fix the Gutenberg issue please install Classic Editor plugin: https://wordpress.org/plugins/classic-editor/
To update WPBakery please contact us through https://jellythemes.ticksy.com/
Hi. I have installed the theme in my wordpress and i have a few question.
In first i dont know what URL you paste in each menu item in STRUCTURE MENU. I need to know that
And the second question: I need the purchase lisence of VISUAL COMPOSER to edit the content of the template (change the menu, the contact …)
Thank you very much and I hope your answer
And the second question: I need the purchase lisence of VISUAL COMPOSER to edit the content of the template (change the menu, the contact …)? Its a question
Hello,
Could you please create a topic at https://jellythemes.ticksy.com/ and we’ll be happy to help you.
Thank you!
BE VERY CAREFUL! The demo content that comes with this theme is loaded with links to jellythemes DOT com, a url that the developer presumably once owned, that now takes you to a site riddled with viruses.
Hello,
Thank you for telling us that!
Could you please create a topic at https://jellythemes.ticksy.com/ so we can fix any issues you’ve encountered?
Please also note that after you’ve imported our demo you must change every link, image, text (if necessary) on the website since the data is only for the demonstration purposes and not suppose to be used on a live server.
Well, I completely understand how demos and their content work. I also understand copyright law.
I also understand that I downloaded your theme and the demo contains links that lead to a domain hosting viruses. Therefore I wanted to warn other buyers to be very careful not to click any external links within your demo content. Time to update your theme and git rid of all of your links to jellythemes DOT com. There are viruses there. Your theme contains links to a website with viruses.
I don’t need to create a topic at your ticksy account. I have notified you here that your theme contains links to viruses. Update it.
I am going to contact our developers about this. Thank you!
Hi!!
First of all, congratulations on this spectacular theme developed.
Before I buy it, I have some doubts that I hope you can solve me:
- Does it include XML document for installation? - Includes HTML, CSS files? - When I click on the “view complete menu” button it doesn’t take me anywhere… That’s right? Isn’t there your own file from a full menu? - Above in the navigation menu the sections “about, gallery, reservation” work, but when I click on menu I do not go down to that section… What’s wrong?
I look forward to your answer and thank you so much!!
Hello,
.xml file is available. You can also contact us https://jellythemes.ticksy.com/ if you have any issues.
I changed the link so now you can go to Expanded Menu page: http://jellydemos.com/wordpress/elixir/
Thank you but i try upload the theme and i cant. I see “The Link You Followed Has Expired” what I do?
