185 comments found.
How can i get rid of the huge picture I have on top of each post? Its to big and i really dont need it on my post pages. It is the picture i use as the blog post (feature) main picture, which shows up in Google. But how can I get rid of the picture in my post. I cannot find any information on it or solution for it. thank you
Hello,
This is a customization which can be easily done if you activate child theme and remove div HTML element with featured class in single.php file.
Or you can add this CSS snippet to the Custom CSS field:.single-post .featured { display: none; }
Best
The images on my daughters site are stretching rather than zooming with woocommerce installed, in on the product page. Is it possible to disable the zoom or fix for it. Also how can I disable showing SKU, Date, Comments on/off, and social share buttons on product page.
Hello,
I’m sorry to hear that you have problems with SympaGrid and WooCommerce, but SympaGrid doesn’t change how WooCommerce works in any way so it must be that issues are specific to your daughter’s site.
Also because SympaGrid doesn’t have WooCommerce integration there isn’t an option to change how single product page looks like, but you probably can hide those information using Custom CSS field and adding couple lines of CSS.
Best
should improve the way in which the search results are displayed is very ugly the appearance of instant results, almost not seen above the content, do not come out as a list … anyway …
Hello,
thanks for your suggestion. I’ve added it to our to do list!
Best
Hi, I created a page with the “Homepage” template. When I go to it, It looks like the “Front Page”. Actually I can’t figure out how to automatically post to the home page.
Hello,
I’m not sure what exactly you want to achieve, but “Homepage” template should be used to create front page. It should display posts which you add using Front Page manage or your latest posts (based on the settings set in Theme Settings panel).
Best
How do you add a footer. There is not widget area for one.
Hello,
SympaGrid is an infinite scroll theme and as such it doesn’t have a footer.
Footer can be easily added using a child theme and a little bit of coding. If you have any coding skills open a ticket with our support at pukka.ticksy.com and our support staff will point you in the right direction.
Best
Hi,
I’m looking to buy the SympaGrid theme and have used it before on another website. I want to customise the modular block homepage so it has 7 or 8 blocks and want each block to have a different colour stripe at the bottom of the block, so 8 blocks with 8 different colour stripes. I did think that I might be able to do this with the custom fields pro plugin and link this into the php.
When using the theme before I know I can customise the 3 sizes of block – big, medium and small.
Do you know if this would be possible to customise?
Hello,
you can change stripe color easily with a bit of CSS. For example, to change stripe color for 2nd box you can add following to the “Custom CSS” field:
.home #brick-wrap .brick:nth-child(2) .box-social,
.home #brick-wrap .brick:nth-child(2) .box-social .social-arrow {
background-color: #ccc !important;
}
Best
Thank you for your reply. Will try this when I purchase the theme.
You’re welcome 
Hello,
I haven’t purchased your theme yet and have another couple of queries:
Is it possible to have the blog page show the modular blocks/posts as well as showing them on homepage and for these be different from the posts that are displaying on the homepage?
Is it possible to install the Visual Composer plugin to the theme and to use this instead of the current builder?
Hello,
SympaGrid has front page manager which can be used to select which posts will be displayed on the front page and category layout can be changed to grid as well, but unfortunately blog page has only standard post layout.
As for your other question, we haven’t tested Visual Composer with SympaGrid but there shouldn’t be any conflicts with our page builder as it doesn’t use post editor like VC but it has it’s own panel.
Best
Hello. I bought this theme few years ago, and i realized that this theme there is no a field for search on mobile menu. Can you help me solve this?
Hello,
I’ve just replied to your ticket. If you have any new queries please open a new one.
Best
Infinite Scroll does not work on Android smartphones
I purchased sympagrid.
Recently, Infinite Scroll has stopped working on Android’s smartphone.
http://demo.pukkathemes.com/sympagrid/ This site does not move either. When pinching out a smartphone, the Infinite Scroll loader appears and moves. Please tell me where to fix.Hello,
can you open a ticket with our support system as we provide support exclusively through it: https://pukka.ticksy.com/
Please name the mobile device you’re using as we haven’t had this issue reported so far.
Best
I have purchase code, but it expires and the following message comes out.
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
This is more like a bug of theme, which happens in smartphone’s Android chrome rather than personal support, so it’s difficult to extend it for a fee.
Your site also
Http://demo.pukkathemes.com/sympagrid/
The same phenomenon is occurring.
Mobile device is Samson Galaxy III Xperia Z Ultra
The browser is the latest Chrome (Japan).
Hello,
we’ve tested this issue using several Android devices but we couldn’t replicate it. Also, I’ve talked with our developers and ‘infinite scroll’ script wasn’t changed from initial release so I’m not sure how it could stop to work but we’ll test this thoroughly and release a patch once we replicate the issue.
If you would like to fix it you can opensympagrid/pukka/modules/grid-layout/assets/js/jquery.featured.content.front.js
file.
Infinite scroll part starts at line 33 ( http://prntscr.com/fjq6qv ).
Best
I appreciate your response.
https://prnt.sc/fjq6qvThis site is only Screenshot.
https://themeforest.netAfter logging in ThemeForest, the update date of the corresponding file of the downloaded theme was May 17, 2016.
Where is the released patch?
Hello,
we couldn’t replicate this issue and we’ll need to investigate it further in order to release a patch. Our developers are working on it and once patch is found and tested it will be released.
In your previous message you’ve said:Please tell me where to fix.
So I’ve assumed that you would like to try to fix it on your side and that’s why I’ve said which file and which place exactly (marked in screenshot) should be changed.
Best
OK
Since I will not move forward as it is, I will settle for myself.
Thank you very much.
Hello,
most likely ‘infinite scroll’ sensitivity needs to be changed. Try changing this value (in above stated file) to 250: http://prntscr.com/fjyoxb
Also don’t forget to empty your browser cache after making a change.
Best
I conditionally branched the Android os and was able to respond at 500.
Thank you very much.
You’re welcome
Can you share you solution with us, so we can test it and possibly include it in next update?
If you would like to share it please send us an email at support@pukkathemes.com
Thank you!
Does this theme support displaying woocommerce products on the homepage instead of Blog Posts? Thanks.
Hi,
there are 2 ways to display content on front page: latest posts or using a front page manager (where you pick posts manually).
With a small modification you can display products using front page manager (and this is something we can help you out with), but you’ll have to check and possibly make adjustments to other WooCommerce pages since SympaGrid officially doesn’t support it.
Best
please I want to ask about how many customization have been added to the social sharing footer in every grid, and could I change it to check the product as an affiliate link ??
Hi,
if you have some basic coding experience it would be very easy to modify grid social stripe.
So far I’ve seen many times people modifying it including adding affiliate links.
Best
Hello! I want to use this as a video only theme with auto generated video posts on the homepage. Do you happen to know if auto generated video posts will work with the homepage of SympaGrid? Such as the ones created by https://codecanyon.net/item/wordpress-video-robot-plugin/8619739
Hi,
currently using SympaGrid you can add videos to the front page, but in a different way (using post’s video format). Next theme update will allow you to insert any custom post type (including video) on the front page, but you’ll have to insert them manually.
As this modification is already implemented if you decide to purchase SympaGrid just open a ticket with our support system ( pukka.ticksy.com ) and our support staff will send you modified theme.
Best
Hello, how to fix facebook share? When i Try to share appears blank image
Hi,
you’ll have to enable “Open Graph tags” (Theme settings -> Social) for you post to have a “nice” share.
When you enable them make sure that you “debug” your link at :https://developers.facebook.com/tools/debug/
Facebook caches page preview (share information) so it doesn’t have to fetch it each time a URL is shared and thus make the process faster. Using the above tool will also clear that cache and you’ll see the latest changes that you have made.
Best
Hi. Can i add a picture with a link to the header of my website instead of advertising with an advertising code?
Hi,
I’m not sure exactly where you want to add picture, but if you want to add it in “advertising code” position then answer is yes. Just insert HTML image tag ( ) and it will be displayed.
Best
Hi I want to add a banner to the header of my homepage. I know can i add advertisement there. But i somehow don’t understand how i add my own banner (with a link to another website) to the header. And how do i generate a html image tag for the banner i want to add? thank you a lot.
Hi,
here’s a sample code:
<a href="http://link-to-another-site.com" target="_blank" rel="nofollow"> <img src="http://link-to-your-image" /> </a>
Best
Hello, is it possible to integrate this theme with WooCommerce to provide an outcome like thisiswhyimbroke.com?
Hi,
SympaGrid isn’t WooCommerce compatible, but I’ve seen many “thisiswhyimbroke” clone sites that use SympaGrid.
There is a “link” post format which, when used, links grid element to the provided external link.
Best
Cool. Thanks.
You’re welcome!
Hi i would like to know: 1. if it is possible to integrate an Instagram Feed on the main Homepage, when the endless scroll is off. 2. Can i add pagination after the end of the last article on the homepage? (like 1,2,3 or older articles) 3. When i change the text fonts in the backend the change doesn’t show on my website. What can I do?
Thank you!!
Hi,
can you open a ticket with our suppor system at pukka.ticksy.com and share a link to your website, with WP login credentials, and our support staff will help you out.
Best
Hi, my support expired. can you help me? please.
Hi,
in general we don’t provide support if it’s expired, that’s part of the license you’ve bought, but you can send email to support@pukkathemes.com (with above info included).
Our support staff will take a look and if a bug is found we’ll be happy to fix it and provide you a necessary patched file(s) if needed.
Best
And if a large number of topics and included Adsense, when scrolling to the bottom, the blocks will be further poyalyatsya both on page 2?
Are there places for 300 * 600 banners Adsense and Adsense links?
Reloads Is Adsense blocks on the page?
Are there ads in posts? Are there ads in the sections? Is SEO text is provided for under sections promotion?
Hi,
I’m not sure if I understand you correctly.
You can insert ads, on grid pages, in predefined grid blocks (you can’t change their size). There is an option to insert an ad which will be displayed after every N blocks automatically.
Of course, you can insert ads of different size in the sidebar.
This theme is compatible with most popular SEO plugins, so you can use them for what ever optimization you have in mind.
Best
Hi.
Do blocks for advertising size 300px * 600pks? Is there a blocks for links from google adsense? As the theme looks on your phone? Where are the ad units?
Hi,
there aren’t 300×600 advertising blocks.
You can paste whatever advertising code you want, including Google Adsense.
There is a 720×90 “ad unit” above the content and you can insert them into the sidebar and one in the grid.
Best
Thank you! Soon, buy your theme;) Support just class!
You’re welcome!
Hi: this may be a silly question, but I see that many of the widgets / grid items have a ‘share-strip’ at the bottom. Is there capability to add either a button or another strip to the grid so that users can click / link elsewhere in the site or off the site? Probably obvious, but just want to be sure before I buy. Thx
Hi,
all “post” grid items have a “share strip” at the bottom. Posts, which have “link” post format selected, are linked (tile, image, “read more” arrow) to a URL which is specified in the separate field on “create new/edit” post screen.
It’s an easy modification to combine this two, but a template file has to be changed (and probably a little bit of CSS added, depending on the style of the new button).
Best
Thanks for your quick response, and this sounds like something that can be quickly done. I will send you a PM immediately, going into a bit more detail & we can discuss more. Regards
Hi, i would like to know if it is possible to just have one tweet embedded instead of the entire stream. Meaning i want, on the front page, a grid where it shows only one entire tweet per box. thank you
Hi,
we’ve used “custom content” front page element in order to embed twitter stream. Basically, we’ve just paste appropriate embed code into it’s textarea.
So, all you need are just embed codes for the tweets you want to embed.
Best
Hello, I have two questions:
1- Is it possible to add a call to action box in a post that displays on the front page? I can add a call to action inside the post itself, but not directly on the frontpage. I want my users to be able to click on the call to action box without needing to see the content of the whole post.
2- The only type of box that fills the screen on the mobile version is box type big. Whenever I choose box type small/medium and I’m browsing my website using mobile safari/chrome, the boxes only fill like 3/4 of the screen. Is there a way to make it all uniform and consistent using mobile browsers?
Thank you for your help.
Hi,
1) You can add a “Custom content” box, using Front page manager, in which you can insert whatever code you like (including a “call to action code”).
2) We didn’t “stretch” smaller boxes to match full width because images they contain are much smaller then one in big box and they often look pixelated when stretched. I thinkg a better solution would be to center smaller boxes. If you would like that, just open a ticket at pukka.ticksy.com , leave your login credentials and our support staff will make this modification for you.
Best
Hi! I bought the theme and not managed to change the background color from the admin. Can you help me?
Hi,
did you try Appearence -> Background section?
If you still have problems, open up a ticket with our support system at pukka.ticksy.com, leave you WP login credentials and our support staff will help you out.
Best
