159 comments found.
one of my client bought this but when we add new project it doesn’t show on home page, also if we change any project images the one home page don’t change old one stays
Hello!
Please ensure you’ve installed the latest version of the theme. Also, when you are creating a project, please remember to set the featured image for it.
Regards, LineThemes.
unfortunately there is no such option like “set the featured image for it”
screenshot: http://imgh.us/nope.jpg
Hello!
Could you please create a ticket at http://linethemes.ticksy.com include your admin information? I will check this issue for you.
Regards, LineThemes.
Hello, It’s me again, i have a problem: This is my site: http://saovietquangninh.com When i enter my website, the link will be auto redirect to http://saovietquangninh.com/shop. Sometime error “Too Many Redirects Issue” How to fix this problem. Thank.
Hello, Thang!
Could you please create a ticket at http://linethemes.ticksy.com with your admin information?
Regards, LineThemes.
I am planning to buy this theme but i am interested whether you include plugin revolution slider plugin licence and visual composer plugin licence for my site or need to buy them separately to use with my site. Regards
Hello!
Two plugins Visual Composer and Revolution Slider was bundled in the theme with Extended License. However, with this license, you can use anything except auto-update feature. If you want to activate it on your domain you need to buy a separate license.
Anyway, thank you for interested in our theme. Regards, LineThemes.
This means that if i bought your theme, i will get this two plugin inside of theme and i will not get auto-update feature for them but if i pay separately licence i will get this auto-update feature. I am new in this?
Yes, you will get two plugins inside the theme, but cannot use the auto-update feature. However, I can provide the latest version of the plugins when it was released in the future.
One more question, can i use this theme in more then one domain?
Hello! You need to buy separates regular license for each domain you want to use. Please read more the license details at http://themeforest.net/licenses/terms/regular
Regards, LineThemes.
Do I get wpml plugin to make my site multilingual?
No, you need purchase plugin WPML separately. Our theme just supports this plugin for creating multilingual site. If you don’t like to purchase it, you can try to use some free plugins such as Polylang, QTranslate-X.
Regards, LineThemes.
Hello Linetheme. is this theme includes the Slider license ?
Hello, Thang!
Thank you for interested in our theme. The Revolution Slider plugin was bought as extended license, you can use it but cannot activate this plugin with your domain. If you need to activate it, you need to buy a separate license.
Regards, LineThemes.
Hi, I posted a support ticket two days ago and still have not received a response. Should I post my question here? Thanks!
Hello, Jessica! I’ve replied your ticket, please check it.
Regards, LineThemes.
Hi, great theme! I have got a problem, I would to display the logo in th center of the header and i need to separate the header-sidebar to display it on right and left side. How can i do?
Hello!
Unfortunately, our HnK theme doesn’t support the header layout you need. I’m so sorry for this inconvenience.
Regards, LineThemes.
Good afternoon. Doubt: How do I use the Menu PROJECTS ??? Please send print step by step. Error: This error of plug-in: Shortcodes for H & K Thank you.
Hello! I’ve seen your ticket at http://linethemes.ticksy.com, please reply in your ticket, I will help to resolve it.
Regards, LineThemes.
Hi.
How do I had the grey background the the navigation bar ? Cause right now it is transparent
Thanks
Hello!
Please try to use the custom code below to change the background color for the navigator.
body.header-v2 #site-header #masthead #site-navigator {
background: #333;
}
You can replace #333 to your color you need.
Regards, LineThemes.
Thank you!
Also, what is the template for category.php ?
I want to add the description on the blog categories.
Hello!
Actually, I don’t create the category template, but you can create the file “category.php” and copy the content from the file “index.php”.
Regards, LineThemes.
Hello!
I have bought the theme and had a software company to install it for me on my website. Revolution Slider seems to continue causing issues. We have experimented with different settings for this plugin but with no success.
Issues:
1. One of the widgets which is used on the Services page (http://demo.linethemes.com/hnk/services/architectural-planning/ ) looks like in the picture linked below: http://s30.postimg.org/iq5pzfkxd/image.png– all the projects listed in the widget are shown on the page instead of being available as a slider in the Recent Projects block. Loading the pictures as below also causes expanding or shrinking other elements borders, which leads to distorted view sometimes. Note that we have not added any extra projects yet, we are still using only the sample ones.
2. The second issue is with the pictures uploaded for each blog post: http://s12.postimg.org/jet2rmj99/image.png– the pictures are shown one after another all visible on the page, instead of being available in the slider. Again – tried different settings with no success.
3. And finally a similar issue as in 2., but within the single project page: http://s10.postimg.org/xdaumaauh/image.pngHello!
Do you update theme to the latest version? In our demo site it still working properly. If you can please give me your website include the admin information, I will help you to check this issue.
Regards, LineThemes.
Also, in the next time, please submit your issue to http://linethemes.ticksy.com, it’s very helpful for me to tracking your problems.
I have problem with installing Hnk Shortcode plugin
Fatal error: Cannot redeclare class WPBakeryShortCode_Elements_Carousel in /home/capitalimproveme/public_html/wp-content/plugins/hnk-shortcodes/hnk-shortcodes-map.php on line 18
Hello!
Please update the HnK theme to the latest version, and try to reinstall the plugin Shortcodes for H&K to resolve this issue.
I’m sorry for this inconvenience. Regards, LineThemes.
When we install Hnk Shortcode plugin we get error:
Fatal error: Cannot redeclare class WPBakeryShortCode_Elements_Carousel in /home/capitalimproveme/public_html/wp-content/plugins/hnk-shortcodes/hnk-shortcodes-map.php on line 18
Please help resolve this quickly.
Many thanks.
http://173.247.252.125/~capitalimproveme/I’ve replied your ticket at http://linethemes.ticksy.com, please check it.
Hi, For the projects section, is there a way to disable the “quick view” function that appears on hover? Thanks
Also, for the categories function in the project section. It seems to only display two categories at a time when I have a total of 3. Any idea why this is happening?
Hi Still experiencing this glitch with project filters. It will look ok, and then eliminate categories without us changing anything
Hello!
I’m so sorry for the inconvenience you have got and our late response. We have got an overwhelming workload at this time.
At this moment, I don’t provide an option to show/hide the quick view button on the projects. So, to hide it, please use the code below:
.project.hentry .project-wrap:hover .project-buttons .project-quick-view {
display: none;
}
With the categories filter issue, please create a ticket on http://linethemes.ticksy.com with your website information, admin account. I will access to your site and help you to resolve it.
Again, please accept our apology and stay tuned for a while.
Regards, LineThemes.
Hi, I added the above code to the custom css, but it doesn’t seem to hide the function. Also, we have created a ticket for some other issues. Ticket: #696616.
Hello! Please use this code instead:
.project .project-thumbnail:hover .project-buttons .project-quick-view {
display: none !important;
}
Regards, LineThemes.
Hi;
we’re gonna use your theme for our agency. We can’t find the Demo.xml file. could you please sent the file?
thanks a lot.
Hello,
One the features of our theme is “One click Demo install”. The import button does all of that for you and imports not only the content from our demo installation but also the settings.
Please go to Appearance > Sample Data
https://monosnap.com/file/eywVgDUKnb9cQr8C0x7uaZGIRsmYQsRegards, LineThemes.
Hi there, pre-sale question. For Theme Updates, is it via the Repository or FTP? Or Envato Toolkit? I need seamless theme updates as possible. Thanks.
Our theme can be update via WordPress Admin and FTP, please check this instruction to know more https://linethemes.ticksy.com/article/5639/
If your server config properly, it’s easy to update via Envato Toolkit or Easy Theme and Plugin Update plugin.
Envato also released this Envato Market plugin to help you install/update both plugins and theme you bought from ThemeForest here themehttp://envato.github.io/wp-envato-market/
Hi, I am interested in purchasing your theme. Just have a question regarding this page: http://demo.linethemes.com/hnk/gallery/vitra-campus/ I am looking to remove all the Project info on the left, and just have the gallery grid in the center of the page. Is this layout possible with this theme?
Hi, thank you for interested in my theme. Yes, you can choose layout full width content for Project detail.
eg: https://monosnap.com/file/PBWxoe3L6F41gb84uEcrBPComFDH1M
Regards, LineThemes.
Hi. When searching using the search form, it only searches the posts but the pages? To fix problem, I copy the code below and add it to the file “functions.php” – it not work. Code: add_action( ‘after_setup_theme’, function() { if ( class_exists( ‘Hnk_Search’ ) ) { add_filter( ‘pre_get_posts’, array( Hnk_Search::instance(), ‘exclude_pages’ ) ); } }, 999 );
Hello! Please try to use the code below, we need to remove the filter, not add more filter.
add_action( 'after_setup_theme', function() {
if ( class_exists( 'Hnk_Search' ) ) {
remove_filter( 'pre_get_posts', array( Hnk_Search::instance(), 'exclude_pages' ) );
}
}, 999 );
Regards, LineThemes.
DON’T BUY THIS THEME. BAD THEME. HOPE THIS HELPS. Recommended plugins doesn’t work with the latest wordpress version. You will have no visual composer for example, revolution slider and etc. Opened a ticket yesterday, no answer. Regards, George
Sorry for not replying to you instantly. But please understand for us that we have the overwhelmed workload everyday and your ticket just created 17 hours ago.
We have installed all the plugins and sample data for you. Please recheck. We found that this issue due to your server.
Your server will generate 500 error when WordPress need much resource to execute. Sometime, you can encounter this error with the plugins from wordpress.org.
You might need to contact to the host provider to recheck, if your host resource is too low.
Regards, LineThemes
The plugins work for this theme, thanks to the linethemes support. Regards, George
Hello. I am Brazilian and his subject is really amazing, perfect for my project! Working with design and manufacture of furniture, so you can buy it, I need to take the following questions: In addition, the pre-defined colors that accompany the subject, it is possible, for example, to customize #8b8378 or #cdc0b0? When importing the demo, the layout of woocommerce pages are exactly alike? There icon option (link) to Instagram? Thanks
Hello!
Yes, you can change the color of the theme to any color you want. When importing the sample content, every content will be exactly like the demo. With the social icons, you can use any icons that provided from FontAwesome icons pack.
Anyway, thank you so much for interested in our theme. Regards, LineThemes.
Thanks for answering, perfect theme, everything right with the installation, excellent! I need to know how to insert / replace the page title picture. Thank you
Many thanks for your kind word. We have replied your ticket with instruction and screenshot. Please check. Thank you.
I can’t instal de recomended plugins: Revolution Slider,WPBakery Visual Composer
The second one helps you modify the pages?
Yes, the WPBakery Visual Composer helps you visually create/edit the content of post/page.
Could you please submit a ticket to https://linethemes.ticksy.com/ with the Admin information so we can check this issue. Thank you.
Hi,
a client of mine purchased the theme but the shop page craches when woocommerce is activated. This is the URL: http://hotzoc.com/project/shop/And also the page does not load when the loading icon is activated
PHP version is 5.4.29 and I deactivated all the plugins but it did not work
Hi,
We saw your ticket https://linethemes.ticksy.com/ticket/671800, could we support via that.
