215 comments found.
I am using a larger logo than the one used in the demo. When the page scrolls down and the size of the menu changes, my logo becomes too small.
1. Where would I find the code or css that controls this?
2. Is it possible to not display the logo and just show the company name in text? If so, what file do I need to look for to edit this?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hey guys, I submitted a ticket but so far no response.
I have set up your theme but the blog section seems to completely ignore whatever style options i pick whether i include sidebars and have show title set to on.
I just need the header to show up to have the page title. How can this be fixed?
http://www.hilton.org.fj/test/mediacenter/Hi,
Actually your ticket has been answered already 
https://goodlayers.ticksy.com/ticket/702111
It says “Nothing here, sorry! Go back home?” Is that the answer?
Hey guys, Any news on this? Your ticket system seems to be broken. You click through and it says “Nothing here, sorry! Go back home?”
Hi there,
Here’s the answer from our team.
Our page settings doesn’t work on static blog page if you need to use pagebuilder and page settings you need to set other blog page from here http://take.ms/dNf52
Thanks,
GoodLayers Support Team
Not sure if the ticket system was temporary down or not. Could you check again?
Hey guys, Your ticket link is still not working.
Also with the screenshot you posted it shows to set the posts page to “media centre” but this is already done. The homepage is not the blog page as per your demo so what needs to be changed?
Hi,
1.) sorry for confusion. Supporter didn’t mean to let you select on that page. He meant others page.. However, try to select on ‘select’ instead: http://take.ms/ttkAi This should help.
2.) About the ticket system, I’m not sure if your session is expired or not. Can you please try to login again? : http://take.ms/feWNZ
ok fixed thanks
Pre-sales question: on the homepage, in the three boxes just below the slider, can an image be used instead of the icons? Also, can the height of the navigation bar be increased to allow for a bigger logo?
Hi,
1 Yes, actually the one shown in demo is image, not icon
2 Yes, you can do that.
Thanks for interest by the way
Before I purchase this theme…
is it possible to have a sidebar navigation with subnavs like this site: http://www.cincynature.org/visit-us/
?
thx
Yes, this should be find. You can create custom menu and call it in widget.
Hi. I want know if this theme is compatible with Visual Composer plugin. Thanks. Best regards
Hi,
You may use Visual composer as third party plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use Visual Composer, it will call its own element, layout.
Thanks for interest by the way
Hi, It’s possible in this template to add “Recent news” like in the charity hub? Thanks
Yes you can have this : http://demo.goodlayers.com/greennature/blog-4-columns/ in the homepage as well.
Thanks for interest by the way
hello but I don’t understand how to put the flags in the top of the theme site.??
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, i have some issue on the site i can not install it correctly.. Can you help please ? Regards.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Thank you
Hi there!
From your release today, the changelog states:
==v1.02== 09/02/2016
fix shortcode spacing
include/plugin/shortcode-generator.php
I can’t find this file – assistance? Thanks!
Hi,
Oh sorry, the log was wrong. You have to update the plugin ‘gdlr-function’ directly. We will fix the log soon
*updated, it’s GoodLayers Shortcode plugin that you need to update.
HI, Can this theme be used with ignition deck crowdfunding for front end campaign submissions?
It isn’t integrated with the theme. You may be able to use it but as separated plugin.
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, is it possible to have the custom post type like the “causes” function from your Charity Hub Theme in this theme?
Hi,
Sorry we don’t have it in this theme
Thanks for interest by the way
Trying to contact you after buyingy your theme buy it seems that your ticket system is not accepting my purchase code idk why need help fast.
Can you please send your purchase code through the form in my profile page? I’ll try to help creating account on support site.
Cheers!
ok i think i did it, sent a message on bottom right let me know if you got me message?
hello I have one problem with fonts, when I try change from Font Family and choose for example “Roboto”, all fonts change with “Noto Sans” I check and I see in style-custom.css have this font how to fix that?
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello,
I have purchase “Green Nature” theme from theme-forest. I am using wordpress 4.4.1 version. I have also install a”Green nature” theme on this. now, I am trying to import demo data in this theme. but I can’t able to do it. I have also attached the file, what i am getting at the time of importing. Can you please help me to do this??
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, your ticket system doesn’t work. You have some code conflict.
My question.
I am building my page in a second language and I’m in a situation where I can not duplicate the footer.
How can I get different sidebar depending on the language in footer section?
On the other hand, I can not remove the sidebars that I created for testing. I can create, but can not be eliminated.
Thank you.
- Which plugin did you use to create the second language ? You can try something like this plugin
https://wordpress.org/plugins/widget-logic/or if you use wpml, there’re a string translation module for this purpose.
- Could you provide some screenshot of the sidebar that was created but cannot be eliminated ?
I’ve tried with widget-logic but how can I assign the footer positions?
I have installed “Display-Widget” but I have the same problem, I can not assign footer positions to new sidebars.
Some screenshots
http://i286.photobucket.com/albums/ll82/Aitorshami/GAVICK/Widgets1.jpg http://i286.photobucket.com/albums/ll82/Aitorshami/GAVICK/widget2.jpg
Hi,
Sorry, could you explaining more about the footer position on sidebar.
BTW, the forum seems to be working now, could you post your website access info ( wp account and ftp access ) there so we can further investigate about this.
Thank you.
Having issues trying to edit the content on the footer. I don’t see any options in the Theme or Green Nature that allows me to edit this. Any help?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi…really beautiful theme! I’m considering to buy it. I have some questions before. I’d like to know if there is the section to do the registration in the website. There is the section to get login but didn’t see that one for registration (eventually if we can have the section for registration on the homepage). Other question: can we eventually change/customize the “e-shopping section”? After the 6 months or 12 months of assistance, can we have your support? Sorry for my english, I hope I explained myself well. Thank you very much. Best regards.
Hi,
1. Sorry we don’t have registration feature in this theme :/ You may need plugin for this.
2. For ecommerce, what do you want to customize?
3. About support, we provide support to help answer general question/ theme usage/ bugs fixed and some little css customization but if you’re looking to customize theme to match requirement or big css changes, you have to hire a coder to do it as it’s beyond our support scope. Support covers only 6 months(or 12 if you purchase extended plan) but by the time of expiration, I think you should finish setting up website already
Thanks for interest by the way
in practice I have seen that you put on your template newsletter subscription and a part where you posiibile to shop, so I was wondering if and how I can add the ability to subscribe to the site and if so how do I handle a situation of e-commerce, I i’m a beginner for now and for this i apologize if the stupid questions
Hi,
The subscription newsletter form and e-commerce is different plugin and they’re separated. For newsletter, it’s a plugin ‘newsletter’ and ecommerce is ‘Woocommerce’. Both are free plugins which you can download and play with it first
Hi, thank you for making such an awesome site. I was just wondering if this theme support ‘log-in’ function. Please let me know. Thank you.
You meant like login form in the header? We don’t have that feature. In this case, you may need plugin for that :/
Thanks for interest by the way
Thank you for your quick reply. How about ‘SERACH BAR’ ICON on the top? instead of a ‘cart’ icon?like you know in the LIMOKING theme and Totalbusiness theme you see the ‘SERACH’ icon : http://demo.goodlayers.com/?theme=greennature/ and http://demo.goodlayers.com/totalbusiness/steelfactory/
Oh in this theme, we don’t have search bar on the top
You have to modify code directly in this case :/ Sorry about that.
Great WP Theme. GLWS
Thanks!
Hi,
We are having the same problem with an installation of your theme for a Themeforest/Envato Studio client. The backend just redirects to the FTP credentials verification window.
AME Network
An Envato Studio Service Provider
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
We have submitted a ticket with the requested information. Thanks for any assistance!
Hello,
Did you receive our ticket? (Private Ticket #622446)
Hi,
Our supporters/dev are having a leave from 31-1Jan, so please expect next business days.
Happy new year!
HNY to you as well! We see you’ve reactivated the theme, but the problem persists… hoping you can solve it today. Thanks!
Thanks!
I’ll forward your ticket to the dev now… However, I noticed that your ticket was answered about 2days ago(before today) but you just replied it again today so the most recent reply was about six hours ago. To do this it will lower your ticket priority because the most priority ticket(that will be answered first) will be the oldest one. So just to let you know . The supporter might be playing around and will get back to you soon. Anyway, I also forward this to the dev so should be answered soon.
Cheers!
That’s a little confusing. Playing around? The client is getting impatient with this theme and support so far. Please expedite the ticket if possible. Thanks.
Sorry for confusing word I just want to say they should be working on it.
Excellent, thanks!
Ok, so that issue seems solved, but how do we import the demo? We have the importer plugin activated, but it does not appear under ‘tools’ as described in the documentation. Also, we noticed a comment reply here about how to import the demo content with images manually, can you elaborate? Thanks.
