Hi carlituxman,

Thanks for your suggestion.

We don’t plan it for the moment, but it can happen through updates

Kind regards,
—Ylli

Hi zulmix,

Please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Hi umarmughal,

We just wrote this on our to-do list and we will try to fix them when we release a new update of Neon.

Kind regards,
—Ylli

Hi zulmix,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Hi Dimetreus,

you should fine this line in neon-custom.js on line 254~ (may not exactly be the same in your copy if you have changed that file, but search for this code:

.on('click', '.panel > .panel-heading > .panel-options > a[data-rel="collapse"]', function(ev)

Replace it with this one:

.on('click', '.panel [data-rel="collapse"]', function(ev)

This will make all links inside panel with data-rel=”collapse” attribute collapse the panel.

Kind regards,
Arlind

Thank you, this works!

Hi there, can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

Kind Regards,
Art

The theme was purchase under the account iniyazov

Hi cmitch10,

Then please post from that account, because we are not allowed by Envato to reply to the users who doesn’t have Purchased badge.

Hope for your understanding!

Kind regards,
—Ylli

Hi searz,

Neon is a pure HTML theme and it is not installable to any system like WordPress or Drupal so you can only drop it to any server and the theme will open but it needs to be edited through any editor.

Kind Regards,
Art

Hi Maedrys,

Thanks for your interest

We have just designed the Chat area. So it needs to be coded.

Kind regards,
—Ylli

Hi rebellomedia,

Thank you so much for your kind words. We would be very glad to see what you have done with our theme after you finish your project.

Can you please try the following CSS, maybe it can work for you:

.page-container .sidebar-menu.fixed {
    top: 0;
}

If it doesn’t then I should check your site live and test it on my Safari.

Kind regards,
Arlind

Hey.

This made the menu content disappear immediately without opening the chat.

Link to the development site:

- Bad certificate, but continue anyway. (this is just a development site, so that our customer can follow our progress)

- Click “Logga in” on your top right

Username: test1@test.se

Password: TestTest

- Open the Chat while the Menu is visible. The menu content “should” disappear. It does for our customer, three mac os x/safari users, whom we’re building this site for.

How does it work for you?

Best regards

Andreas

Hi Andreas,

Can you please add this CSS:

div.sidebar-menu-inner.ps-container {
    position: fixed  !important;
    left: 0  !important;
    top: 0  !important;
    bottom: 0  !important;
}

I guess this will work for you.

Kind regards,
Arlind

Hi Medusiform13,

Thank you for your comment, for the moment we don’t plan to use SASS on our Neon template, we will start using SASS on our future projects because we see that now is being widely used

Kind regards,
—Ylli

Hi jago86,

This issue is related to lesshat.less so remove, if you are not using the latest version of Neon, download lesshat.less from this URL:

And replace in relative directory in your Neon theme files, this should work for you.

If that doesn’t work either then download the latest version available of lesshat from their website:

Hopefully this will work for you.

Best regards,
Arlind

Hi okansarica,

Can you record your screen so I can see whats happening in that case?

This could help me find the issue easier.

Best regards,
Arlind

i fixed the problem, when you set perspective to body in core.css notification doesnt work properly

Hi okansarica,

Glad to hear that

Kind regards,
—Ylli

my site is ticket.teta.pw

Hi aldhi_5,

Can you please add the code below to Custom CSS

.datepicker.datepicker-dropdown {
    z-index: 99999 !important;
}

Kind regards,
—Ylli

Hi

This is not problem of our theme. I gave you the right implementation of Bootstrap modals, you should not “process” things in modal, at least this is not supported for the following reasons:

1. When calling $( el ).modal( ... ) you are referring to Bootstrap Modals, and thus in your code you are triggering two modals at once which is not possible.

2. The “Processing” code should appear in the same modal (one modal only), so manage your code to show in single modal both with process message and stuff after that.

Best regards,
Arlind

Arlind,

Hi

I see you have managed to achieve that.

However I don’t find it visually valid because there appears a “strange” that disappears with within second.

It would be a better idea to create a “block screen” script for this, instead of creating new instance of Modal. Or whats better, in the same modal append the loading, this is the simple way to explain it:

<div id="your-custom-form-modal-container" class="modal">
  ...
  <div class="modal-content">
    <div class="loading-state">
        Loading content...
    </div>

    <div id="your-custom-form" class="the-form hidden">
        ...
    </div>
  </div>
  ...
</div>

// On JavaScript end it will look like this:
$( '#your-custom-form-modal-container' ).modal( 'show' );

$.ajax( { ... } ).complete( function() {
    ....
    // Finally show form
    $( '.loading-state' ).addClass( 'hidden' );
    $( '#your-custom-form' ).removeClass( 'hidden' );
} );

I hope you will find it useful.

Best regards,
Arlind

Disregard. I figured it out.

Hi ronore,

Glad to hear that

Kind regards,
—Ylli

Hi Andreas,

Please add this CSS:

@media screen and (max-width: 480px) {
    .notifications .dropdown-menu {
        max-width: 250px;
    }
}

This should fix your issue.

Best regards,
Arlind

Hi Andreas,

Please add this CSS, it will fix your issue:

#chat {
    z-index: 100;
}

Best regards,
Arlind

Hello.

I got help from a fellow webdesigner.

He solved it with this:

.page-container .main-content {
    z-index: 1;
}

If i notice the problem on something else we use from your theme, i will try this for sure.

Thanks.

Hi rebellomedia,

Glad to hear you managed to fix it.

Kind Regards,
Art

Hi josefrichter

Thank you so much for reporting this bug, it seems lot of users have had this issue and they were searching for different alternatives. I have re-build the data tables library and here is for you to download:

Extract it and replace assets/js/datatables/ folder with the new one.

Best regards,
Arlind

Hi wackypuppy,

We had a small problem on our server, but now everything is working and is back to normal, so please check it again

Kind regards,
—Ylli

Hi there,

The PSD included in the attached files are grouped and named correctly and you can build other pages from these PSD files, if you want I can send you the other PSD Files which are not formatted and totally un-arranged.

Kind Regards,
Art