159 comments found.
My visual editor stopped working(says no licence key), I added ticket but no response. Please check.
Hello!
I’ve replied your ticket at May 25, 2016. Please check it.
Regards, LineThemes.
thanks, got it
Hi,
you need to answer my tickets 781147 and 781135. Was over a month ago, what’s happening??
Hello!
I’ve replied your ticket #790663, please check it.
Regards, LineThemes.
Hi, i just update the theme, but WPBakery Visual Composer update doesn’t work and now i can’t install 4.11.2.1 version. is it a problem or is it normal? now the version is 4.9.2. thanks mauro
Hello!
Please create a ticket at http://linethemes.ticksy.com with your admin information, I will help you to resolve this issue.
Regards, LineThemes.
Good Morning!
I am developing a site with your Hnk theme, and I have a boub about the menu.
I create a new menu with several option in it, but the menu doesn’t have the same look like the menu in the original theme.
I want to create an item in the menu like “Projects”.
Thanks!
http://copisa.interficie.com/Hello!
I’ve replied your ticket, please check it.
Regards, LineThemes.
I’ve been waiting for two weeks for a response on my ticket entitled: Change Page and Single Post Titles to H1. I updated the request today and would really, very much appreciate a response.
Thank you for your follow up, look forward to getting the final items resolved.
Hi,
Is possible for your theme to have different header image per page or post?
Thank you
Yes, you can use the different image on the header for each page/post you want.
Thank you
How to use the mailchimp plugin?
Hello!
Please check the documentation for MailChimp plugin at https://mc4wp.com/kb/
Regards, LineThemes.
Hello I bought the theme and I would like to change the title “All Projects” in the projects navigation, how can I do it? Thanks
Hello!
You can try to use the plugin Loco Translate to replace this text to the text you want.
Regards, LineThemes.
Thanks
How can I add captions to the images used in Featured Gallery?
Hello!
Currently, the Hnk theme doesn’t support the feature you need. I’m sorry for this inconvenience.
Regards, LineThemes.
I would like to show a specific category in projects portfolio instead of “All Projects”, how can I do it?
Hello!
Currently, I don’t provide an option to do what you like. I’m sorry for this inconvenience.
Regards, LineThemes.
I’ve got problems with installing the plugins that comes with the template. I created a ticket but no response on that: #774688
Hello, I’ve replied your ticket, please check it.
Ok, I’m sended
Hello Linetheme, I bought and use “HnK Theme” (Purchase code: *-f15e60efe4ee) and i have a question about nProject Plugin:
Here is my example project: http://saovietquangninh.com/trangchu/gallery/nha-pho-mr-yen-cot-3/
When guest left-click on my project image, he can save my project image? and i don’t want this. How to disable left-click and open igame in new tab?
(My English is not good, hope so you can understand) Thank for support.
Hello!
It seems the single project page got some javascript bugs. Can you create a ticket to http://linethemes.ticksy.com with your admin information? I will help you to check this issue.
Regards, LineThemes.
Ok, I’m sended, please check my ticket My ticket ID is: 775412
Hello, Th?ng. Please check your ticket.
Hello LT,
There is a problem with the VC LineThemes Counter, it does not load and stays at 0. I have tried fresh installs and cannot find a resolution: http://422.a76.myftpupload.com/
Could you please look into this at your earliest convenience.
Thank you in advanced for you support.
Hello!
Could you please create a ticket to http://linethemes.ticksy.com with included your admin information? I will help you to check this issue.
Regards, LineThemes.
Hi,
Could you please have a look at ticketTicket #772862
Thanks
I’ve replied your ticket, please check it.
hello, how can i import demo data ?
thanks
Hello!
To import the sample data, please go to Appearance => Sample Data and click the button “Install Sample Data”.
Regards, LineThemes.
How long should i wait to get support, for the tickets i have posted
http://s31.postimg.org/py26ll0xn/Untitled.jpg
please reply to them i don’t want to lose my client
Hello!
I’ve replied your ticket, please check it.
Regards, LineThemes.
thanks, but there still 3 need your help with
Hello, please check your tickets.
Regards, LineThemes.
Hi, we need to update the WPBakery Visual Composer plugin, how can we do ? Thank you
Hello!
Please create a ticket to http://linethemes.ticksy.com to get our support service. I’m sorry for this inconvenience.
Regards, LineThemes.
Hello , I created a ticket on April 14 th, but have not yet received a reply . We need a solution for this, because we can not update the contents of the page , it stays locked. We would also like to know how we can access that update when our year has passed support with you. Thanks!
Hello!
I’ve replied your ticket, please check it.
Regards, LineThemes.
hi, the category filter is not responsive on mobile..
Hello!
Thank you for reported this bug. I will fix it and release an update version.
Regards, LineThemes.
Dear Sir, Its still the same.. and Your revolution slider is full of bugs, its not responsive and you can access options in any created slider. On the right hand side under options you cannot click on any second option.
Hello!
Please try to read the documentation for Revolution Slider at https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ to get instruction to create a responsive slider.
Regards, LineThemes.
as I do, to have image every new project I am creating. observing example-> http://www.mp-arquitectura.com/proyectos/
Hello!
Could you please create a ticket at http://linethemes.ticksy.com? I will help you to check and resolve this issue.
Regards, LineThemes.
