973 comments found.
Hi, what is the version v1.6.1 released in 2016-04-22 you mention at your changelog? What is the latest version? Has it been released from our Downloads section? thanks!
Hi,
Sorry, this was a mistake. I deleted this from changelog, as it was related to StructurePress, not BuildPress.
The latest version of BuildPress now is still v3.3.2
thanks, you should also update the following “Last Update 24 April 16”
Hi,
Unfortunately this is not possible, as this is automatic and done by Envato, not us.
There was a mistake with the update yesterday. We wanted to update the StructurePresss, but uploaded the zip file to BuildPress instead, so buyers will get StructurePress zip now. The new fixed zip file is already in queue and hopefully it will be accepted by TF review team soon.
Apologies from ProteusThemes, Primoz
Hi,
I would like to know if there are any free multilingual plugins that are supported for this theme? I am aware that WPML works good, but that is paid. Are there any free plugins for translation that will work properly with BuildPress? Thanks
Hi,
Yes, a free alternative is Polylang.
Hello, one question please: If I use “StructurePress – Construction and Architecture WordPress Theme” can I change with this theme without any changes?
Hi,
these are two different themes, with different layouts, so you’ll probably have to adapt it again …
I see …ok. I bought this theme also, and now I work to adapt … . Two more questions please:
1. It is possible to import “posts” “projects” “products” and “categories” from the StructurePress? 2. How can I put on the home page a grid with 8 products from the shop? Which plugin or widget should I use?
Thank you!
Hi,
please refer to http://support.proteusthemes.com/ for support, it will be easier to communicate for both of us.
problem solved!
Great!
Hi, Is there a simple way to change the header logo area text? I was able to change the rest of the header but the area where the logo goes remains white. See example here: http://www.photographshop.net
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Could we get an answer about the theme and WP 4.5 please? Are we clear to update?
Thank you.
Hi,
the theme is not yet updated for newer version of WP and WooCommerce, we will take care of it soon. However, everything should work normally.
Hi,
We’ve tested the theme now and it works with latest versions of WP and WC.
Good morning,
Thank you for your prompt reply 
Regards
Is the theme compatible with the new WP 4.5 update? Also – is it compatible with WooCommerce 2.5.5?
Hi,
Yes, it is compatible with both WP 4.5 and WC 2.5.5.
Hi, great theme!
But the widgets (for example header widgets) doesn’t support WPML. Some ideas?
Cheers / Andreas
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Pre-purchase question:
1. Can this theme be used to it’s full functionality without using Visual Composer?
2. Does it have an integrated builder or alternative way to build the site without Visual Composer?
3. Can the documentation be supplied before purchase?
Thanks
HI,
1. Yes, actually Visual Composer is not our page builder of choice, but we added support for it as people kept asking for. The default page builder is Page Builder by SiteOrigin.
2. Yes, see 1.
Answered on support.
I have a client site which uses this theme. They updated the logo and required a color change which I have done using the WP interface. Changing the navigation background color seems to have taken affect for desktop but the media queries required for mobile seem to not exist so it renders white and there fore you cannot see the menu.
How can I override the CSS generated for:
<style id=’buildpress-main-inline-css’ type=’text/css’> /* WP Customizer start */ </style>
I cannot find this option anywhere in WP admin.
Thanks
Hi!
We’ll need your client’s purchase code and then please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Hi – the banner img is not showing, the code where the image should be is reading: img alt=”Experts in Electrical Services” sizes=”100vw” srcset=” w, w, w”
Issue resolved
Excellent!
Hello,
What will I have to do to add text like in demo “© 1896 – 2014 BuildPress, LCC. All rights reserved” in the bottom of the footer?
Thanks in advance for your help!
Hi,
please go to Customize > Theme options > Footer > Footer text on left/right
If you have any additional questions,please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Hi, just wondered why the top bar is now filling half the screen. Literally done nothing but update a few plugins?
http://www.demoweb.co.uk/boss-security/Thanks
Hi,
I can see you website as it should be: http://www.awesomescreenshot.com/image/1145865/2e1a1ec13e331fccb177692abf1d663d
It was a rogue plugin throwing everything out on the top menu bar.
I have found an alternative option.
Thank you!
Excellent!
Hi, has new version 3.3.2 been official release? I have marked the “Get notified by email if this item is updated” option from my downloads page, but i didn;t receive any notification. thanks
Hi,
We send updates from our newsletter and not from Envato’s: http://eepurl.com/xFPYD
is it compatible with WP 4.4.2 ? which is better Structure or Buildpress ?
Yes, both are. They are quite equal speaking of quality. BuildPress has bundled plugin Essential Grid while we’ve created more easy to use widget called Portfolio Grid for projects.
Hello; I installed on your theme BuildPress the multilingual extension WPML. However I do not manage to establish the translation for the projects and the footer which is in the themes options. Can you tell me what to make? Thank you The team EdenWeb
Hi,
According to Envato’s (ThemeForest) changes on 1st of September 2015, we can no longer provide support if your support has expired.
You can find more official informations from Envato here: http://themeforest.net/page/item_support_policy http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/
So, in order to get support from our team you’ll need a valid Support License / Extension that you can purchase here: http://themeforest.net/downloads
Again, sorry for the inconvenience but we have to follow these guidelines to be fair to our customer who’ve purchased extended support & Envato’s rules. Thank you very much for your comprehension.
I have been asked to add the following code just before the <head/> tag to the global header on my site.
<script type=”text/javascript”>var rl_siteid = “44f81a2e-fbd3-40a6-9bed-0e3fa749ca2e”;</script><script type=”text/javascript” src=”//cdn.rlets.com/capture_static/mms/mms.js” async=”async”></script>
Whereabouts should I be adding this in the theme?
Hi,
you can add this in header.php in BuildPress theme folder.
For additional questions, please refer to http://support.proteusthemes.com/ for support because we offer support only on our support platform, but please extend your support licence first.
According to Envato’s (ThemeForest) changes on 1st of September 2015, we can no longer provide support if your support has expired.
You can find more official informations from Envato here: http://themeforest.net/page/item_support_policy http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/So, in order to get support from our team you’ll need a valid Support License / Extension that you can purchase here: http://themeforest.net/downloads
Again, sorry for the inconvenience but we have to follow these guidelines to be fair to our customer who’ve purchased extended support & Envato’s rules. Thank you very much for your comprehension.
Hi, I can’t install the demo Widgets. I installed the plugin “Widget Import/Export’’, but I can’t find any widgets.wie file in my folder. The link that is posted is not working. Could you send me the file to download?
This link is not working ->http://artifacts.proteusthemes.com/json-widgets/buildpress.json
Hi, please refer to http://support.proteusthemes.com/ for support and thank you for your cooperation. We offer support only on our support platform.
Hi,
Yes, we offer support on a centralized professional support software called Zendesk and we need to get some information and verify your purchase in order that you’re entitled for support. We store only your name, email, username and list of items you bought from us.
Okay, I apologize I didn’t see the ” Will NOT” part. I was really frustater with the installation. I like your design. I just want to get it done fast. Thank you!
roteusThemes Support “will NOT “be able to: View and search Envato sites View your account financial history Download your purchased items View your items’ sales history Verify purchases you’ve made View your public and private collections List purchases you’ve made
