222 comments found.
How can I change the header background images from the pages?
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I just updated to v1.0.8 via Envato Toolkit and once again, it changed my Styling Options to your default accent green color. I’m gonna assume you have not fixed this issue yet.
Rev Slider is not up to date. Are you sending out a plugin update for this soon? Thanks.
Hi Khoa, Please download in our resources link. If you don’t know resources link. Please create ticket on our support system. We will send for you.
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Submitted. Thanks.
Hi Khoa, please check your email. Thank you very much!
Can you create video tutorial on how too create Service page with the left sidebar. The documentation for creating the page is so vague and very difficult for newbies. Also the image in your documentation is not the same as it looks when i install the theme in wordpress. Also you mentioned import files from the downloaded zip. i do not see and file that i can use to import from the unzipped download files. I am literally doing this site blindly. Can you explain the following to me: Its not in the documentation
1. How to create Service pages with sidebar left? 2. What each term means like top drawer? etc Thanks
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How can I change the READ MORE button text to custom text?
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Thanks for your purchased. So that we can best assist you, please create your ticket here: http://support.osthemes.biz . Our developer will help you resolve this issue.
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Your theme does not support IE9 check here : http://capitalbonheur.com/
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Thanks for your comment. We will fix and update soon.
Thank you very much!
Please provide a changelog file when you release an update
Hi there,
Thanks for your comment. We will fix and update soon.
Thank you very much!
Nice work
Thanks 
Hello… I’m having problems with database (i deleted the files but they are still there) and i cannot change the buttom color. There are some kind of error on it. Could you check, please?
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Thanks for your purchased and sorry for late reply. So that we can best assist you, please create your ticket here: http://support.osthemes.biz . Our developer will help you resolve this issue.
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Please the cortana framework is not working.
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Thanks for your purchased and sorry for late reply. So that we can best assist you, please create your ticket here: http://support.osthemes.biz . Our developer will help you resolve this issue.
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I have purchased this theme few month ago. Now I am trying to update but the Visual Composer is not working. Its asking the direct license. Can you please let me know how can I get the direct license to work with this theme?
Hi there,
Visual Composer is included in Cortana and we bought Extended license to offer it to customers. Please create ticket on our support system: http://support.osthemes.biz we will send to you update version.
Thank you very much!
Just sent the email. Please check and provide the license. Thank you!
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Please check your email. We replied on our support system.
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Pre sale question: if I need “classic textbox search” (and not popup search) it’s possible to modify your template? (with manual code change).
Hi there,
Cortana supported 2 search popup style, including standard search textbox classic style as follows: http://prntscr.com/azsq9f . It’s very easy to change in theme options http://prntscr.com/azsqwe
Hope it meets your requirements.
Thank you very much!
thank you
Where are the demo content? In documentation: “Click Browse and select demo-content.xml file from the download package” But in the download package the files not exists (demo and sliders not found in the package)
Hi there,
Please read this instruction for 1 click demo import: http://www.cortana.osthemes.biz/wp-content/uploads/documentation/#!/installdata
Thank you very much!
Hi there I need to replace the banner image from portfolio and services section here are the links http://www.autopiacarcare-uae.com/services/ceramic-coating/ http://www.autopiacarcare-uae.com/portfolio/ferrari/ kindly tell me how should i do reply me fast
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Thanks for your purchase. So that we can best assist you, please create your ticket here: http://support.osthemes.biz . Our developer will help you resolve this issue.
Thank you very much!
hello i need urgent solution because i have to launch website kindly ask developer to gave me fast reply
Hi , there is no response from the developer yet kindly check thanks
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how to update this theme in wordpress
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Thanks for your purchase. Please download update file here: http://prntscr.com/a5zo5y – http://prntscr.com/a5zoas
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I have created a ticket over missing header designs. Ticket 545.
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Hi !
In visual composer, I choose “heading” (it’s a h2 tag. How to replace h2 by h1 ?
Thanks for help
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Hi support,
My Visual composer is not working properly in my website. This is my Ticket #533
Kindly advise.
Thanks in advanced!
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Thanks for your purchase. Your ticket has been answered. Please check your email.
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The visual composer on my site isn’t working properly. I can’t view my content, and need to change info. I already had to purchase the plug-in to fix this problem with another site. I don’t feel I should have to purchase it again to fix it on this site. What are your suggestions.
Hi there,
Visual Composer is included in Cortana and we bought Extended license to offer it to customers. Please create ticket on our support system: http://support.osthemes.biz we will send to you update version.
Thank you very much!
Hi there I need to know is there any language feature in this theme ? if yes then how i can add the language thanks
Hi there,
Thanks for your purchased and sorry for late reply. So that we can best assist you, please create your ticket here: http://support.osthemes.biz . Our developer will help you resolve this issue.
Thank you very much!
ONCE AGAIN, your theme update (April 25) via Envato Toolkit changed my current Style Settings! Heading style changed, the default Yellow Color appears, etc., and I’m having to change it all back. This happened on the previous theme update 5 day ago and you said you would fix this issue. Is this going to happen every time we do a Theme Update? Geezus!
Hi Khoa,
This problem occurs when the file style.css being overwritten. This is due to Envato Toolkit. To handle this problem please:
1. Do not edit the file style.css. Please edit in Theme Options / Custom css: http://prntscr.com/axih99
2. Save & generate css after updating.
We are thinking and finding solutions to this problem. Will try as soon as possible.
Thank you very much!
No, I didn’t do any editing to Style.css, if I need to edit, yes I would only use the Custom CSS box. So I did figured out a quick solution. After Theme update via Envato Toolkit, I just need to go toTheme Options / Styling Options – Then click on the Primary Color field, then click away, then Save & Generate CSS, and that would bring back the entire previous site settings. The problem is after theme update, the Primary Color field still shows my custom color values, but the theme changes to your default Yellow Color! Which also changes the Heading Style, etc. Anyhow, yeah please try to resolve this issue soon so future updates can be smoother. Thanks.
OK Khoa, Thank you very much!
‘There was a problem with your action. Please try again or reload the page. ’ Error asked. When the answer?
Hi there,
Thanks for your purchased and sorry for late reply. So that we can best assist you, please create your ticket here: http://support.osthemes.biz . Our developer will help you resolve this issue.
Thank you very much!
I asked the http://support.osthemes.biz. When the answer?
Hi there, Please give me your ticket id and I will check your ticket status.
Thank you very much!
ticket id ? email?
Yes, please check ticket id on your email: http://prntscr.com/axrby9
I’m sorry ~ E-mail incorrectly described Send again
Ok please create ticket again on our support system http://support.osthemes.biz. We will help you. Thank you very much!
