239 comments found.
Hello. I’m interested in this theme. But how come there are 100+ sales and no rating at all? The features of theme are pretty attractive too; visual composer, rtl support etc.. Anyway my pre-sales query is regarding the multi-language support. Will the theme come with a pre-built feature; where I can simply add pages/posts in 2 different languages and publish them? Please explain how the multi-language feature works. Thank you.
Thank you for showing interest in our item,
yes our theme support multi-language, it’s compatible with wpml or you can use any other multi language plugin translation files are included in theme as well as donation plugin, multi-lingual plugin will create translation and create new version with second language
Hi, Great theme and I’m thinking of purchase it. I just need to know is there an option to add what ever color to the boxed backgrounds with text or you have to use the white background always like in the examples. Please view screenshot – http://www.designelite.co.za/wp-content/uploads/2016/06/bg.jpg
Hi Catalin
Thanks for choosing our theme
Dear please submit a ticket at https://designsvilla.ticksy.com/ our
technical team will certainly help you out there regarding all of your issues.
Regards Designsvilla
The above is a pre-sale question. I have no purchase code for support?
every thing can be changed from back-end, for mentioned area background can be changed with custom css feature on back-end
Next question – anyone been able to completely remove the Header logo and align the header navigation left?
please contact our support system thank you
Users – anyone found a way to (massively) minimize the “Page Title”?
Adjusting “Page Title Section Padding” has no affect, I dont see a setting anywhere else.
please contact our support system thank you
I accidentally deleted from the file date of the demo you can send me a mail file to import? – kilo234@yandex.ru
I accidentally deleted from the file date of the demo you can send me a mail file to import? – kilo234@yandex.ru
please contact our support channel thank you
Pre-purchase questions: We need to use Easy Digital Downloads (EDD) instead of Woocommerce, and the Charitable plugin to manage causes – are these compatible with the theme? And can the cause list be sorted by category, ie. different locations?
Thank you for your interest in our item,
we have not tested easy digital download with this theme but there is no issue with any plugin, for donation we are using totaldonation plugin and causes are integrated with it also you can sort causes by categories
Hi, great theme, purchased recently because I like version 7. Is there an existing CSS someone can give me so I can replicate this version without having to painstakingly rebuild it option by option? BTW I’ve tried “install demo” and this does not work – keeps giving the error “Theme options could not be imported” Thanks.
Thank you for purchasing with us,
please contact our support channel.
Dear Sir or Madam – where do I find the demo sites on the wordpress dashboard? If they are not on the dashboard, did I install incorrectly?
Never mind – I found the files 
Great, please feel free to contact our support channel for further assistance thank you
Hi guys, i want to create a website that lists charitable causes and allow the public to create funding raising pages for those specific causes.
E.g. a cause could be to save the panda’s, a page would be dedicated to saving the panda’s, how it will be done etc.
The public can then create a project towards that cause, like run a marathon etc and have their own goals towards it.
Money raised would be allocated towards that cause and collected in paypal.
Can this theme do that? or can you help point me in the direction?
Thank you for your interest in our item,
i am not pretty clear about your query, but it’s looks like you are looking for multi vendor functionality, if it is, then this theme does not provide multi vendor functionality, not sure but may be you can achieve it by using plugin like userpro.
Do You Provide Demo Or Documentation For Making site look like Live Preview?
Thank you for your interest in our item,
yes complete documentation and demo content is included in download package also we offer top notch item support for our buyers thank you
Where is visual composer frontend editor??
Front-end is disabled for more info please contact on support chanel thank you
designsvilla.ticksy.com or designsvilla.com/support/ ?
Designsvilla.ticksy..com We are on vocations and Technical team will be avaiable on monday thank you
Is it possible to add in a Gallery detail page multiple featured images in a slider? In all gallery pages I see 1 image in stad of multiple images.
Hi Petta, Thank you for showing interest in our item, yes we have gallery detail pages and you can show multiple images too.
Layer Slider is asking the activation code and where I find
I have problems with layer Slider and Visual Composer they are asking for activation code and I think this plugin it includes the temple. can you tell us how to activate asap please
these plugins asking for purchase code if you want updates, don’t worry we will provide updated plugins when ever update is available, if you really want plugin updates directly then please purchase these plugins separately Thank you,
Hi! I have a presale question: is it possibile to hide the button “donate now” in the menù and in the other parts of the site, or changing it with “become a volounteer”? Thank you!
Thank you for your interest in our item,
yes you can hide donate now button from menu, for causes you can simply leave compaign field blank so there will be no bar, compaing target text and button but removing only button option is currently not available from back-end but it’s in our to do list and we will add option in next update
Thank you! I’ve just installed your theme. How can I hide the “donate now” button from main menù? Thanks for your help
go to appearance -> theme settings -> header and at bottom remove donate now button’s text and url then save settings that’s it. for more info please contact our support system our technical team will guide you through
thank you
This line of code (around 1665):
WebFontConfig[‘google’] = {families: [<?php echo esc_js($typography->makeGoogleWebfontString ( $this->typography )) ?>]};
In: helpme\includes\framework\ReduxCore\framework.php
is causing an Uncaught Syntax Error: Unexpected Token ILLEGAL
It seems to me that the ileagal caracters are the backslashes produced by the php esc_js() function.
Let me know if you have a different fix, other then removing the escape function
Thanks. Regards
Please contact at our support thank you
Is this theme compatible with Gravity Forms?
Thank you for your interest, we did not test our theme with gravity form but there is no issue with any plugin
Thank you. One more question . . . does your theme come with short codes, or does it entirely rely on Visual Composer?
our theme work best with visual composer also short codes are available for all elements
This notice is for those buyers who have/had registered on our support system and have a ticket in queue.
we recently got some problem with our support channel that why we have reset all the queue please register again and submit a ticket thank you
If wold be great if you could disable the woocommerce menu in Theme options if woocommerce plugin is not present…great theme…thank you
Thank you for your suggestion Catalin, we will consider it in upcoming updates.
Hi. Can I build in text mode and custom build and edit my own pages or am I 100% dependent on using web building software like Visual Composer? Please let me know.
Hi Kurson thank you for showing interest in our item,
helpme is ultra flexible theme you can edit pre-build layouts or create your own with visual composer there are a lot of elements to create custom pages according to your requirement, but yes visual composer is essential for this theme because according to envato requirement custom post types are plugin territory, we are also going to introduce 15 complete website demos in next update which is coming in next 24 hours, every thing is manageable from back-end,
Hi, I have a pre-order question : my website will be a multilingual website (probably with qTranslate plugin). Will I be able to have for exemple the date, or even the prices on causes in my other languages ? If not, there is a way to do it ?
Thx
Thank you for your interest in our item,
our theme is fully translatable so yes dates and prices will be translate.
