191 comments found.
Hi how translate english words (for sample : Leave a comment”or”Project Categories”... ) cause my website is french…
thanks
Hi,
You need to do the localization in this case: https://goodlayers.ticksy.com/article/3812/
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 , https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
I’d like to make the image a link on the “Column Service” box. Where would I edit that?
I found it… include/function/gdlr-page-item.php line 178ish…
Hello,
I have problem with Master slider Pro plugin (version 2.25.4). He isn’t work properely. For example, when I make button in blue color in backend, that button on frontend is yellow color.
Can U help me?
P.S. My support period is expired.
Best regards,
Nedim
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
I’m going to be upgrading my server to PHP 7. Will the theme work?
Yes, it should be fine 
Hi Guys I am interesting in the theme I would like to know if you have an HTML only version? Please let me know Thanks
Hi,
First of all, Thanks for interest 
Unfortunately, we don’t have HTML for our themes
We only create Wordpress theme.
OK I’ll purchase the WP theme then and use the PSD only maybe.. Thanks
Hi,
In this case, it’s ok but please note that we only have the PSD of Homepage, portfolio layout and blog layout only, not all pages from the demo.
Is this theme ready for RTL?
We don’t have RTL in theme option. You have to customise css directly in this case. Please check this out : https://codex.wordpress.org/Right-to-Left_Language_Support
If you get the “Something went wrong with the plugin API” message after installation, please ignore this. Try to install other plugins except WP Google Map Plugin because currently the plugin is temporary disabled from WordPress.org. In the mean time, you may use this plugin instead : https://wordpress.org/plugins/wp-google-maps/
We’re sorry for inconvenience.
Any ETA for releasing the next update? Trying to decide between staying on this theme or moving to another one.
Hi,
There’s no plan for update yet as right now, this theme is pretty stable. But we also still provide update to make sure that it works with current WP version. However, if you find any bugs, please feel free to let us know. We’re willing to help fix it 
Thanks for the quick reply. The current version doesn’t work correctly with 4.7 on my server. It could be a php7 issue though. I wasn’t able to get the theme to give any errors to troubleshoot from either. Have you been able to run the current version on a 4.7 install?
Sure, we could help to check on that. However, can you provide screenshot with description of the problem so we can know what exactly’s going on?
(Also try to deactivate all other plugins to see if the theme works normally or not.)
Sorry for my delayed response, I have been out of town working. It looks like the theme isnt the issue, but the master slider. I have tried to find the latest version of that, but it looks like it isn’t be supported any where. Is there a way you guys can update that portion of the download?
We can get you the updated version. Please PM us via the form in our profile page.
Cheers!
Hey guys sorry for my delay on messaging you, I didn’t get the notification. Will PM now. Thanks
will help me on website Fekra5 Small Projects Ideas http://www.fekra5.com/
Sorry, not sure what exactly your question is?
Thanks for interest by the way 
Hi,
Has the theme tested with WP 4.7?
Thanks
We haven’t fully tested the theme with WP4.7 yet. However, we will officially announce in our Facebook page after it’s tested.
Cheers! 
Hello, how do you get your projects page to link to the right page? Right now I have the name of my main projects page as www.mysite.com/projectS (with an S), and all the project pages are www.mysite.com/project (no S)/project-name. www.mysite.com/project needs an S after it to take it to the correct place, how do I achieve that?
Thanks Michele
Hi,
Please go to “general > project style” to change the Project Slug ( Permalink ) for this
Please explain … Version log versus Last update … It does not make sense !
Under the folder “Item Details” is listed all “Changelog & Updated Files” (at the bottom). And last log was apparenthly regarding version 1.08 in February 2016.
But on the right sidebar beneath Item Rating is Last Update stated as 17 August 16.
Thanks for any explanation 
(I am seeking for the usual theme update without needing to update my support-license.)
I can confirm that the latest update is Feb 16’. You can’t rely the updated date info on the right sidebar because sometime Themeforest just change that date by itself. We didn’t do it.
Sorry for confusion.
Thanks a lot … Glad to know I haven´t missed any updates 
Hello. How can I reduce the height to the half of the image of this link?: http://tucrowdfundinginmobiliario.com/project/lorem-ipsu Thanks.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi Dear This Theme RTL Full Support? and .po File? Thank You
Hi,
First of all, Thanks for interest 
We don’t have RTL in theme option. You have to customise css directly in this case. Please check this out : https://codex.wordpress.org/Right-to-Left_Language_Support
Could you advice me how to duplicate the sections or short code? It is really disappointing that I need to waste so much of my time to add Column Wrapper item such as Content/Post Type Item in the same content.
Please advice.
Refer to this URL below: http://s3.amazonaws.com/awesome_screenshot/10133730?AWSAccessKeyId=0R7FMW7AXRVCYMAPTPR2&Expires=1468987707&Signature=jnC%2FbePSVdn9yFk%2FF1w8iN77QfU%3DCan you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hello, how can i add horizontal spaces between the preview icons in the project carrousel (style 2) there’s a link for my page. http://www.fibrit.com/project/centro-comercial-andino/
Hi,
Please try to add this css in addtional stylesheet in admin panel .
body .gdlr-flex-thumbnail-control li {
margin-bottom: 10px;
}
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 , https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Thanks for your support in this Channel, The script works fine, great response.
Presale question: When you use the boxed layout can you have the background be an image rather than just the colored background?
Hi,
Yes you can do that 
Thanks for interest by the way 
Is there a way to chage the top right grey background colour without adding the css into the custom css? Its frustrating as its one element you havent added to the Good Layers..
Did you mean this one? http://take.ms/VmmTA Well we don’t have option for this. It’s overlay color. You have to change by extra css if you need.
Yes that is exactly what I need to change.
I don’t want to mess with the theme code too much. Can you confirm the best way you would code that header to be white? #ffffff
Yes, you need to put extra code however, you can put it in additional stylesheet field in admin panel (General > Page Style) so it won’t touch theme’s code.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 , https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Hello, how can i change the size of a gallery, using the shortcut the size differs from the size on the demo. Thanx
If you have further questions, please submit ticket in our support website? Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 , https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Got a problem with the page layout settings… can you give a hand please ?
I want my blog to have a right widget sidebar. When I’m creating this page it works.
But when I’m setting it as the default blog page in Setting>Reading>Post Page it returned to full-width… Don’t know what to do.
In Setting>Reading>Post Page , you must leave it as ‘select’ and follow this to create blog page instead : https://www.youtube.com/watch?v=GBpUXcuX61I
If you have further questions, please submit ticket in our support website? Our dev and supporters are only provide support in there, not here. 
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: http://themeforest.net/forums/thread/item-support-picking-up-where-we-left-off/176552 , https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
Perfect. So everything comes from this “Setting>Reading>Post Page” feature. It’s not supposed to work with the theme. I thought it was something else ! 
Hi, nice theme. I have bought a number of your themes now including this one and the page builder continues to disappoint. Why do you persist with it over visual composer? You offer now options to duplicate sections and every new item has to get added to the bottom of the layout. It takes twice as long to build anything. Really disappointing.