1243 comments found.
Hello, do you have a OpenCart version please ? I just don;t understand why everyone seems to be using WooCommerce when OpenCart is a much better option for several; reasons. thanks
Hi, unfortunately we do not have an OpenCart version
Bought this theme early but soon after switched all my sites to themes with Visual Composer, now that it has that bundled I am happy to give it another go!
Hi, glad to hear it, thanx
Visual Composer stopped working in backend after wordpress update. please provide detailed steps to resolve? thanks.
Hi, today we are releasing theme’s update. I will get you know after it will be approved by envato,
Hi, just to let you know, that new Codeus release is online, so you can download it here and update
thanks
You are welcome!
Hi, The gallery is not showing all pictures in the mobile view! Only shows the featured image: http://intrinsicdesign.com.au/portfolios/aberfoyle-park-residence/ Is there a way to fix this?
Hi, can you pls submit this ticket at our support system http://support.codex-themes.com/ along with your URL and wp admin access details and my collegues will take a look at this issue asap. Thanx
Hello. Google analytics/tracking/adwords code with theme, in the theme options, is being placed in the footer. It is suppose to go to the header of every page not the footer. How to put the code in the header?
Hi, would you be so kind to submit this ticket at http://support.codex-themes.com/ and my support collegues will assist you with this, Thanx
Could you please respond to several open support requests. thank you.
We are working on that, sorry for this delay because of local holidays we had
Hi. Can I build in text mode and custom build and edit my own pages or am I 100% dependent on using web building software like Visual Composer? Please let me know.
Hi, no, visual composer is just a recommended plugin here. You do not depend on it
Hi guys, very nice theme, very happy overall. I have a quick question, how can I remove the page title and breadcrumbs on a single page? Thanks! Leo
Hi Leo, pls be so kind to submit your ticket at http://support.codex-themes.com/ and my collegues will assist you asap. Thanx
Reply me on ticket #2126. The second day no reply
what type of support is
Hi, pls accept our apologize for this delay because of weekend. We have replied. Pls provide us this data and let me know here as soon as you have done this. Thanx!
Reply me here Please
2126 on support forum
we have replied
I have downloaded the theme and uploaded to the server also. When i tried to import demo data. It gives the following error. Please let me know solution
Fatal Error: Out of memory ( allocated 73924608 ) tried to allocate 31720582 bytes in home4/myUsername/public_html/mydomainame.com/wp-includes/class-wp-http-curl.php on line 343
Thank You
We have replied
Hi, I installed this template but it’s not responsive on mobile! this is my address: http://intrinsicdesign.com.au would you help me please?
Hi, we are monitoring the tickets primarily at http://support.codex-themes.com/, have you already submitted your request there?
Hi, I’m still waiting your answer since 25 (3 days ago) Ticket #2084, I would appreciate your reply. I really need to sort this out ASAP. Please help me.
Hi, sorry for this delay, we have replied
Hi,
Hope you are well.
I am having trouble with the theme options.
If i click ‘Appearance’ -> ‘Theme options’, the page initally loads correctly then without me pressing anything takes me to the page with:
Theme Color Skin, Theme Layout, Identity, Advanced
There is no way to stop it automatically selecting this option. Meaning i cannot use any of the other options.
Thanks, Karen
Hi, pls accept my apologize for this delay in replying to your request. We are monitoring the tickets primarily at http://support.codex-themes.com/, have you already submitted your request there?
No, not sure i have a login for that?
ok i have raised a support call #2287
Hi, thanx a lot, my support collegues will check it asap and reply
I bought this a couple of weeks back, I’m wondering how to change the colours of the social icons, or where they are located to change them manually, Thanks!
Hi, pls accept my apologize for this huge delay in replying to your request. We are monitoring the tickets primarily at http://support.codex-themes.com/, have you already submitted your request there?
Hello, very nice Theme !! I try to show “NEWS” like your home page—> http://codex-themes.com/codeus/ But for me when i put shortcode News in my homepage i have a list like this page—> http://codex-themes.com/codeus/pages-and-blog/news/
Any idea ?
Thanks !!
Hi, could you pls contact my support collegues at http://support.codex-themes.com/, they will help you asap
It’s done, i’m waiting for your reply. Thank You
Hi, we have replied
Theme is not compatible with WP 4.5. If you update WordPress your Visual Composer will break. Still waiting on a solution. Hindering my business.
Hi, the theme is compatible with WP 4.5 If you wish to update Visual Composer, pls proceed as follows:
1. In “Plugins” pls deactivate and remove your current version of Visual Composer http://storage9.static.itmages.com/i/16/0418/h_1460962081_2939325_22a9d56d7f.jpeg
2. After that install Visual Composer as required plugin here http://screenshotlink.ru/3ea712fbf3347d3e89ab74a02301b4a5.png
How can we disable specific theme features like (quickfinders, clients, portfolios, galleries) etc. that we dont need or are not using? How to disable those parts of the theme or atleast hide them from admin panel?
Hi, would you be so kind to submit this ticket at http://support.codex-themes.com/ ? Thanx
Hi – could you please provide response on the forum for this. I am sure this basic question is applicable to others. thank you.
Hello – could you please respond to this support request???
Hi, pls accept our apologize for this delay, we will respond today
Hi,
I try on CODEUS with WooCommerce to put the products on the page “Boutique” or “Shop” in english, but nothing happen. In the menu of Wordpress Admin in WooCommerce > settings > Products > appearance i have put “shop” on the line “Shop Page” but nothing happen too !
How i did wrong ?
Thanks for your answer
Hi, pls submit your ticket at http://support.codex-themes.com/ to get asap reply. Thanx
Ok thank you !
You are welcome
Do you officially support IE8 today with your latest release?
Hi, yes. Pls just simply check our demo website with your IE8
Hi There,
When we use [portfolio thumb_size=”medium” portfolioset=”success-stories” items_per_page=”10”] short code, this automatically adds “Date” field underneath which shows the date value from ‘Published on’ in the admin section.
Can you please tell us how to hide this?
Thanks.
Hi, thanx for requesting. Pls note: your support license has unfortunately expired. If you have purchased a standard support period of 6 monthes, you can extend it to another 6 monthes. If you have already purchased an extended support license (12 months) you can renew your support period by purchasing additional regular license of the theme. Pls refer to https://help.market.envato.com/hc/en-us/articles/205923460