I can not install the widget importer and exporter plugin : Installation failed: Could not create directory. and it might be the raison i can not get the file called demo sliders?? My website looks even worse than before I bought your theme… No photo on front page at the moment just an error message from revolution sliders.
Hi, please accept our apologize for this awful delay, we have overseen your request, because we do not see, that you are a verified buyer. Can you please provide your purchase code via our contact form at https://themeforest.net/user/codexthemes so we can verify?
I want to buy this template, but I want to know when will the update be ready? I see that many complain about this. Can you answer the following questions?
1) You could create a header version like this: http: //demo.goodlayers.com/seocrawler/ your subject is excellent, but this superior head urges me.
2) They could add effects to the image such as zoom and to the members of the company.
3) The footer can have 4 columns?
4) It works megamenu.
5) The template includes slider revolution? And the month of October is already ending, when the update comes out.
Hi, sorry for this delay, we have overseen your request As we have seen you have already purchased (than you very much!), are this questions still relevant for you?
We are interested in purchasing this theme, however we wanted to know if this plugin is fully compatible and tested with the latest versions of Wordpress and Woocommerce please?
Hi, thank you for your request. Yes, Codeus is fully compatible with latest version of WordPress and WooCommerce. In woocommerce, few templates are still outdated, however fully functional. We are working at releasing the update for that asap
HI I purchases the theme and its great!
I’d like to make another version o fmy website with another language..How could I duplicate the front page?
Hi, sorry for this delay. Would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap. Please provide your ticket number after submitting.
hi How to import demo content . I have import codeus.visual_composer.xml, codeus.wordpress.xml, codeus_dark_skin.visual_composer.xml, codeus_dark_skin.wordpress.xml, using wordpress tools.
I didn’t manage to put a side bar on my posts… How can I do this ? Thanks.
For example: http://desestre.fr/2016/10/12/ernest-pignon-ernest-a-nice/
Hi, sorry for this delay. Can you please contact us via our contact form here https://themeforest.net/user/codexthemes and provide your URL as well as wp-admin access? We will check your installation and give a feedback to you.
Has your theme a standard non modified markup for main product image of WC 3? I am asking you that question, though I have already bought your theme, because I have a plugin with a feature that needs to work on a theme with those characteristics, as per the developer advise.
Does the theme use standard WC 3+ markup and js scripts for the product main image?
Hi, sorry for this delay. Yes, sure, all product pages are based on woocommerce templates. Are you experiencing some issues with that?
Thank you for your information. Everything’s ok. It is working now.
You are welcome!
The lack of proper updates is bad enough, but the claim that the theme works correctly or is compatible with the latest WooCommerce is not remotely true. There are over 20 out-of-date template overrides that have not been addressed, from many past versions of WooCommerce. The latest Woo core versions are 3.0.0 but you have some as far back as 1.6.4. Those were out-of-date in late 2012!
Aside from the unacceptable styling of a basic product page, there are several problems with incorrect inventory management display. I have to debate putting my team on fixing your overrides in our child theme or cutting our losses and working up an entirely new template.
Hi, we are really sorry about this inconvenience! Yes, we are working on this compatibility, trying to balance out our internal teams and plans. We really hope to release this woo update this month.
I have a problem previewing the icon codes page, whenever click Show Icon Codes, it will lead to “Page not found”, please help… urgent. Thanks.
Hi, sorry for this delay because of the holidays. Can you please contact us via our contact form here https://themeforest.net/user/codexthemes and provide your URL as well as wp-admin access? We will check your installation
Home Page Template is not provided with the Theme Download
Home Page Template is not provided with the codeus Theme Download
We have already generate ticket but Support not solve my issue.
Please fix my issue as soon as possible .
Hi! I have recently purchased the theme but the home page is not available as it shows in the live preview. Additionally, the contact us is not the same as the live preview. We need the download to be SAME as LIVE PREVIEW. We need full content when we have paid for it. Can you help us with the same?
I’m about to buy this theme, but I understood there will be an update soon ?
Can I install the theme now or should I wait for a time ?
Thanks for your answer
Hi, thank you for your request. You can install the theme now, no problem
We want to update layerslider/visual composer
I would like our site to run up-to-date, mostly for security reasons. But also just to be up-to-date. That in itself should be enough.
If I look here on the website I see that it will go with a theme update – but since the last theme update was nearly 4 months ago.
Also the plugins already had updated versions available prior to this theme update date.
Hi, sorry for this delay. Please check this articles on update procedure: https://codexthemes.ticksy.com/article/8025 , https://codexthemes.ticksy.com/article/8023
I know how to update themes and plugins. I’m talking about the paid plugins bundled with the theme. The only way to update them is if you provide them.
There are newer version out, and there were already newer versions out since the last theme update.
I’m re installing the theme on my page, since I got a virus and I had to delete everything
and I have problems with the installation … could you please help me? since the demo.xml gives me error when being loaded to the system …
Stay tuned to your comments!
Sorry for this delay because of the weekend. would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap. Please provide your ticket number after submitting.
problem icons my web.
no exist page
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap.
Anyone else having problems with SMTP mailer? I installed this, but then the contact page from the theme is not working anymore.
I can’t upload demo..It said link expired
Hi, would you be so kind to contact our support team at https://codexthemes.ticksy.com/ and provide your URL as well as wp-admin access details? our support team will check ist asap. Please provide your ticket number after submitting.
I am receiving this error – Link you followed has expired
Can you help me please?
Next week, Google will change its Maps API, will this effect the map for the contact page? I see no place to put a new API key, if needed.
Hi, if the map is inserted using our shortcodes, there is no need for any action
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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