43 comments found.
Hello, if i buy this template, can i use the contact form with quote use by another template from you ? thank you
Thank you for contacting us. Please let me know which template you are referring to and I will check and let you know if that form can be used on this theme.
We will be happy to help you. Thanks again.
For Example “Dhaba”
Hi, thank you for contacting us.
So basically you want to use the contact form as in Dhaba for this theme.
Is that correct?
Please let me know and I can advise you accordingly as there might be some styling required if we apply another contact form on this.
Thanks
Hello, would you be so kind to make possible to open in new tab all links. There is no way to open any link in a new tab even if in some sections it’s possible to set up. It’s very bothering. I would not publish Skill Title and Percentage. Would be useful to leave the possibility to choose whether to keep it or hide it. How can I hide it eventually?
Thank you in advance.
Thank you for contacting us. We would be happy to help you. Please raise a support ticket through our support help desk https://themographics.ticksy.com/ and we will be happy to help you. Thanks again.
Thank you for purchasing our theme. —Can you please let us know in which section you want to use “Open Link in New Tab” ? —If you leave both title and percentage. If you just want to show Progress bar then please leave its title.
If you have any other query or have any issue with theme, please create a ticket at our help desk ( https://themographics.ticksy.com/ ). Our Support team will resolve your query within 24 hours during week days. Thanks
Hi how to add map address? In your documentation didn’t mention what is the format to add a map? It is full Google map address or lat/long?
Hi, Thank you for contacting us. Please raise a support ticket through our support help desk themographics.ticksy.com and we will be happy to help you. Thanks
Wouldn’t be nice to send an alert to all purchasers about updating your theme after fixing bugs. I’m having similar issues of some of your clients. Are you solving problems only for those who submit ticket? What about others with the same theme? Ex. I was trying to change mechanico icon on the map. No way. I gave up on preview button. Open in new tab in TEAM links doesn’t work, even if it’s chosen. How to configure email in Footer/Widget/ Contact? There is only possibility to write email and then? It’s doesn’t work to click on email and open it in Mail program. In my case the TEAm section in GRID view on Home page is not ok. It’s views 4 members on first line, 1 on second and 3 on third and I don’t know what to do. I same time it’s ok on two lines on TEAM page.
Hi, Thank you for contacting us. I would like to mention that we have been releasing updates regularly and helping our clients whenever they need our help. Our last update was released on the 27th May and we have submitted one today and hopefully it will be available later today once reviewed by the quality team and our clients will be sent an email through the system once the update has been approved. We are always willing to help our clients in the best possible way and therefore release regular updates as well. We have also reduced our support response time to 24 hours during weekdays. We will appreciate if you could please raise a support ticket through our support help desk, https://themographics.ticksy.com/ for any support related queries so it can be tracked and we will be happy to help you asap. Many thanks
Hy, great theme – thank you. I’ve installed the demo content but many things are missing. The “get a quote” isn’t installed as formular or site .. ?! An the appointments also not .. can you help me? Thanks.
Hi, thank you for liking our theme, please raise a support ticket through our support help desk themographics.ticksy.com and we will be happy to help you. Thanks
I am trying to set up the demo site and read your comment, but I don’t see a theme settings page.
Hi, thank you for contacting us. We will be happy to help you with the installation. Could you please raise a ticket through our support help desk, https://themographics.ticksy.com/
Thanks
Hi and congratulations for the theme.
I have some issue, can you help me?
- The page preview in the editor doesn’t work.
- I can’t change the map icon in the contact page.
- Blog dates are displaying the current date for every post.
- It’s possible to send an alert mail when someone take an appointment in the form?
Thanks in advance.
Hi, thank you for contacting us. We will appreciate if you could please raise a ticket through our support help desk, https://themographics.ticksy.com/ and we will be happy to help you. Thanks
friends The template is search ?
I am very interested buy it but do not see a search engine in the home and not in the shop, please tell me to see if I make the purchase of the template, and if you have it tell me how could visualize it, it must be easily accessible to the user.
Hi, thank you for liking our template. We have replied to your email. Thanks
Thanks for your great theme. I submitted a support ticket a couple of days ago. I’m having similar issues as purchasers above. Is there medium I should be using to reach out?
Hi, Thank you for liking our theme. We have already updated your ticket and will correspond further on emails. We will also be releasing an update very soon. Thanks
Problem with icons visualization is in GRID and it works well in CARUSEL.
Thanks for contacting, please see my last comment.
Hi! I’ve added Team members and their social icons + link to profiles, but icons are not visible and neither links are working.. Everything is saved, pics and text are visible, but links to profiles are not working. Help. Thanks
Hi, Thank you for contacting us. Could you please email us through the item support section of this item with the link or screen shot to the page where you are having issues. Please also mention the purchase code in the email. Thanks
I am having issues with Responsive elements using the theme, is there a Responsive checkbox or switch button I am missing somewhere?
Hi, Thank you for contacting us. We have received your support ticket and will reply to that once we have checked it. Thanks again.
Hi. This is really nice theme. Is it compatibile with WPML? I need to translate it in different languages.
Hi, Thank you for liking our theme. Yes it is WPML compatible. Thanks
I’m a beginner and I will ask some more questions probably:) As far as Wordpress is updated recently, does your theme compatible with the last version?
Hi, Thank you for liking our theme. Yes it is fully compatible with the latest version of WordPress. Thanks
It does not have an .xml for demo content ?
Hi, Thank you for contacting us. Our “One Click Demo Import” system is different and it does not use XML. Its uses json file. All the demo data is included in this file. You can find it in theme root > demo-content > mechanico. Note : To install Demo content please go to Admin Panel > tools > Demo Content Install. Thanks
Do the slider images comer with the slider?
Hi, Thank you for contacting us. No, the images are not included in the package. The images are replaced with place holders in the download package. Thanks again
nice work gud luck 
Many thanks
Nice clean style. Best of luck with sales!
Many thanks
Good job for mechanics, glws!
Thanks
Beautiful Work, Good Luck
Many thanks
Great theme, GLWS
Thanks
