67 comments found.
Hello. I would like to use the Ribbon Gallery style in Visual Composer, with the Theme “Bridge” (http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054). Do you know if it is compatible?
Thank you
Hi, this is html version, not WP. We already developer WP version and waiting for approval
I Purchased Joker – Photo & Video Portfolio HTML Template – Just found out it is not compatible to wordpress. please refund or provide me with the new updated WP version. Thank you
Hi, you have to contact to Envato. I’m not seller, just author
Hi, if you need WP version see http://themeforest.net/item/joker-photo-video-portfolio-wordpress-theme/15432331
Not compatible to wordpress?!! how can I get a refund??
Hi, if you need WP version see http://themeforest.net/item/joker-photo-video-portfolio-wordpress-theme/15432331
Is the wp edition ready ?
Hi, yes. We test Wordpress version now
Hi, if you need WP version see http://themeforest.net/item/joker-photo-video-portfolio-wordpress-theme/15432331
Hello,
I come to you because I have a problem of displaying thumbnails on Mozilla. They appear zoomed and it makes not good.
Attached an image explaining this issue : http://img15.hostingpics.net/pics/973973Capture.png
My website : https://www.erepay.fr to view this issue.
Hi, I see the problem. Open a ticket please
Hi, what is the music you used for the opening video please?
Hi, I don’t know)
Hi, what is the music you used for the opening video please?
Hi, I don’t know)
Hi. There is a Wordpress version of this theme?. Thanks
Hi, we have almost complited
Hi, if you need WP version see http://themeforest.net/item/joker-photo-video-portfolio-wordpress-theme/15432331
How do I change the banner size, its different on some pages to others.
Hi, I replied via ticket
The header size sorry.
do you mean header height?
Yes sorry, the header height on the Grid wall index is different size to other pages,
can you write to the ticket system please
I want to come off in the open mobile desktop menu. How can I do? Please describe in detail sevinirim.
Hi, open a ticket please
Hello again! I’m having an issue with the “Galleries Grid Wall”. The gallery works perfectly when I test it in dreamweaver, however, when I test it on the hosted website, the images will load on the page, but when I click on the actual image, it says “The requested content cannot be loaded. Please try again later.” This happens on all of the images in the Galleries Grid Wall page, except for the first image. I thought it might have been a mistake on my part, so I tested it, and uploaded the unedited Galleries Grid Wall file into my server, and the same thing happened. It looks fine in dreamweaver, but when I upload it into my server, the error message shows up when I click on any image except the first one. Can you please help?
Hi, open a ticket and show me the problem
Hello, I have submitted a ticket
I have corrected the issue! My apologies, it was an error on my end 
Hi, I bought this great template for my new website … but sorry … I am stuck on the Google Map … cannot update it to my own lat / long … could u please help ?
Cheers, Fabien
evolution.your.design@gmail.comHi, open js/theme.plugins.js and see Google Map
Hello! I was wondering how do I edit the Instagram Widget? I’m using the blog post with right sidebar page, all I see now is “instafeed”in the coding. Please help
Hi, open a ticket please
Hello I have submitted a ticket.
Hello, is there a lightbox for the images?
Thank you kindly. I have another question, how do I edit the soundcloud player in the masonry blog? What are the url credentials that I have to input? The url that I am trying to use has a named link, while in the .html file, it has numbers.
For example, my sample link would read: “https://soundcloud.com/artistname/artist-song-song”
In the html file, the link looks like: “https://w.soundcloud.com/player/?url=https%3A//api.soundcloud.com/tracks/142827697&color=ff5500&auto_play=false&hide_related=false&show_artwork=true”
Do I have to create an account and a personal soundcloud player?
Thank you
Hi, open a ticket please https://velikorodnov.ticksy.com
I have submitted the ticket.
okay
Hi, I would like the horizontal menu to be always visible without the hamburger on desktop. For mobile it’s fine as it is. Is it ‘easy’? (Deleting / adding some lines in html.)
Hi, sure. Open a ticket after purchasing
Hello! Is there also a Wordpress version of this? We want the HTML but also interested for the WP blog only part. thanks!
Hi, we develop WP version now
do you have an ETA? is it possible for the client to buy the blog part only ?
We are planing to release till NY
Hi, if you need WP version see http://themeforest.net/item/joker-photo-video-portfolio-wordpress-theme/15432331
Will you consider adding swiping gesture support to the fancyebox slideshow ?
Hi, on which page do you want to add swiping?
Hello, there is no mentioning of the json files in documentation. how to make use of json or disable the data by json?
how to control the width of each item and how many are showed per media query view ?
Hi, mate. I’m not sure that it’s possible to regulate width of each item, but you can open a ticket and I will ask the developer
opened ticket.
Hello, Good work & nice concept, before i buy, can you please confirm, is there any option to make menu always visible in RTL version .
Hi, thanks. You can check here http://velikorodnov.com/html/joker/RTL/
hi, i review the link, but i confident find the answer for my question, can you please help me on this. can we make menu visible all the time, without pressing button? sorry for the troubling.
Hi, sorry. Sure it’s possible.After purchaseopen a ticket and I will write a code
okay,that is cool, i will buy the theme, if i need that menu option, hope you can support me as you mentioned above. thank you
sure. My ticket system is here https://velikorodnov.ticksy.com
As you promised, you did what i needed, thank you keep going
Thanks a lot 
So far I really like this theme!! I’m trying to use the “galleries_grid_wall.html” and I noticed when you scroll down, it dynamically loads new images that weren’t part of the static HTML page. Where do those images come from? I can’t find it easily in the code.
I was actually able to find it. It’s located in the gallery_grid_wall.json. I really had to dig through the javascript in order to find this and it wasn’t very easy. Is this piece documented anywhere?
Hi, Open a ticket please. This is not support area
Thanks. I’ve opened a support ticket.
Okay, I will check asap
