277 comments found.
Hello Imaginem,
The contact template for my client no longer works. Whenever you click the send button, nothing happens. I cleared cache, even disabled cache, but still not working. Is this something you can help in?
Best regards,
Paul
Hi Paul,
Please post to support forum. We’ll need to check the page where the error is occurring to see what’s causing the issue.
Here’s support forum url: http://support.imaginemthemes.co/
Thanks
Sorry about that. I actually did open a ticket on the support forum, but thought I opened it here, came back, didn’t see my comment so I sent it back. Here is the ticket number on your support forum #37969. Sorry for the confusion. I’ve updated with the URL in the ticket.
Best regards,
Paul
Hey. I have a problem. I have a new client with your theme. Unfortunately, ex-webmaster which has a purchase code – no contact with him and I just need a line of code from the file footer.php
The error that appears on the page :/ Parse error: syntax error, unexpected end of file in /wp-content/themes/photoreactive/footer.php on line 41
Hi,
That error is a syntax error. Could you upgrade the theme to latest version and check.
Great if you can ask your client to get the purchase code from themeforest. We need this to provide theme support. You can use purchase code to register at the support forum.
Please register at the support forum: http://support.imaginemthemes.co/
Thanks
I am not very thorough with WP, and am a newbie, I want to use the full page slideshow for the homepage. I have added images to the gallery, and selected ” Slideshow from full screen post” and gallery on the home page. The slide show works perfectly alright, but the white static home page is obstructing the slide show. I have tried all options I know, but it simply wont go. Please help.
Hi,
Could you post to support forum with direct url where we can check on the page with the problem.
Here’s support forum url http://support.imaginemthemes.co/
Thanks
How do I make THIS > http://photoreactive.imaginemthemes.com/wp/shortcodes/thumbnails/ work with a portfolio? Every time I try I still get the details link along with the lightbox on my thumbnail image? I bought the theme quite some time ago and have never used it until now. We have no need of a details post, we are just having vimeo.
EXAMPLE OF WHAT I AM AFTER IS HERE:
Will keep trying in the meantime
but with vimeo not images I meant to type above
all is working, i just do not want the extra detail link on the thumbnails, just open the vimeo-video in lightbox
Hi,
The thumbnails doesn’t work with vimeo videos. It’s only used for lightbox images.
Perhaps we can provide you the HTML in the thumbnail block so that you can assign video links to them. Could you post this to support forum http://support.imaginemthemes.co/
Do provide you site url where the thumbnails are active.
Thanks
Thanks so much for replying! Yes I will make a post on the forum right now and give you the dev url
I was getting this error and was using Version 1.9 of the theme so I updated the them to 1.9.2 and also the shortcode plugin to 2.42. All went well with the updates, no issues. However I am still getting the error on the projects page. YES, I have each project item associated with a work type but am still getting the error after the update. TBH, the error may have always been there as I never noticed the slider and menu dropdown before at the top of the page. A website visitor told me about it. Here is the error
Notice: Undefined variable: description in /home/content/83/5197883/html/wp-content/plugins/imaginem-shortcodes/shortcodes/portfolio-blocks.php on line 467
http://royerstudiosproductionservices.com/project/
Hi,
You might be setting WordPress in Debug mode and all notices to display on screen if you’re getting that. It’s a Notice as you see in the description and not really an error. If you’re displaying those on screen then it’s going to be added inside the HTML with the result you see in the page.
You can simply set WordPress Debug off – which is also the default setting when it’s installed. It’s not good to keep Debug mode on live websites.
https://codex.wordpress.org/Debugging_in_WordPressYou can also let us know through our support forum for our support to help you with this.
You can Register to support forum then create a New Support Thread here
Thanks
Hi, can I SFTP export Lightroom galleries directly in to this theme
Hi, Images need be added through the WordPress Media Gallery. It assigns IDs and database entries for images so that they can be associated with pages. Uploading it via FTP won’t register them to WP so it won’t work with the theme.
Thanks
Hello, the theme looks amazing! My question :
By default, the menu is on the LEFT side of the screen. Is there any option to put it on the RIGHT side ? The background photo I need to use is composed that way and I cannot use LEFT side menu even if I wanted. Please, is it possible to swap the menu to the RIGHT side of the screen?
Thank you!
Hi, Sorry, currently we don’t have a selector to set the menu to the right. It will be as seen in demo out of box.
Thanks
Edit
Hi im looking to buy a theme with private galleries. does this theme allow me to have a private gallery for each of my clients?
If these private galleries can be password protected, can they all be consolidated into a single page? I would like my clients to enter a page named client area, then click on their gallery (defined by their cover photo and title), and then entering a password before having access to their gallery.
unfortunately I don’t have an example at hand unfortunately but I am trying to understand how many levels you have for your theme pages. I will have clients for different event types and I would like to categorise password protected galleries in their own categories. Below are several examples of what I would like to achieve:
home page > clients page > weddings > dave and jodie wedding (password protected) > images displayed in chosen format
home page > clients page > commercial > movement evolution outdoor session photoshoot (password Protected) > images displayed in chosen format
I will also have open galleries, but these will be different to the protected ones e.g.
Home page > gallery> weddings > jamies wedding > images displayed in chosen format
Home page > gallery> travel & Culture > Africa > images displayed in chosen format
Home Page > portfolio > portraits > images displayed in chosen format
Home Page > portfolio > Creative > images displayed in chosen format
I Hope that makes it clear.
HI,
You can password protect galleries. Password protecting galleries don’t apply the individual portfolio items in the gallery. You’ll need to password protect them separately.
The theme doesn’t manage clients. So it’s upto you how you use the galleries. If you password protect the galleries and group them under a particular category it will work.
If you can look through the demo and see if your required features are displayed. All features in demo will work out of box. Those features which aren’t seen in demo won’t work with theme.
Thanks
My ‘fullscreen images’ are not fullscreen on larger sized devices like Imac or the iphone in portrait. Can you help please? htttp://www.caronwestbrook.com
Hi,
The image you’ve set in the slideshow has white boundary within the picture which makes it look like it’s not filled properly. Here’s link to the image Link . Please post to support forum if you require more information on setting up the page: http://support.imaginemthemes.co/
Thanks
yes, this image has a white border, but why doesn’t it fill the screen? This image has no border, but i still get a black area below the image on imac and iphone: http://www.caronwestbrook.com/fullscreen/test/
Ps..I am updating the site for a client, so have no access to the codes you need for the support forum
Hi, You can request purchase code from client and register under your username at support forum using the purchase code.
Thanks
Do you have a list of files/directories that were updated with the version 1.8 update?
Hi,
Here are the files that changed since last version.
Version 1.9
- Files ‘framework/admin/admin_setup.php’
- Files ‘framework/admin/tgm/class-tgm-plugin-activation.php’
- Files ‘framework/admin/tgm/tgm-init.php’
- Files ‘framework/functions/framework-functions.php’
- Files ‘framework/options/[all files and folders]’
- Files ‘woocommerce/[all files and folders]’
- Files ‘functions.php’
- Files ‘header.php’
- Files ‘js/common.js’
- Files ‘style.css’
- /framework/plugins/imaginem-widgets-r2.zip
You’ll also find the information in item description.
Thanks
Hello! This theme is compatible with plugin nextgen gallery within posts ?
thanks !
Hi, Yes, nextgen plugin will work inside post contents.
Thanks
Hi, I imported the full demo data but when I checked on the site, it does not look like the demo on your site. I understand that the images should be mine, but I want the layout to be like the same one on the demo on your site
Hi,
Could you create a ticket with description of the issue and url at our support forum so we can check why it’s not working.
Here’s support forum url : http://support.imaginemthemes.co/
Thanks
love this theme thank you!!! when i checked the demo version there is a purchase button in the middle of the home page or a linked button… how can i add this to my website and link accordingly?
Hi, Yes, the process is explained in Help Guide. Could you post to support forum if there’s any problem so we can help better. http://support.imaginemthemes.co/
Thanks
Hi there, In the porfolio page (www.abc.com/portfolio), when you click in to each project, it takes you to project page (example link: www.abc.com/project/wedding), then at this project page, at the top right corner, there is a icon called GALLERY (link of this button direct to www.abc.com/project), so my question is, could I modify its link, so this Icon can take the viewer back to a Portfolio page instead of Project page(Gallery), the reason that I want to take client back to Portfolio page is the Fiterable Mode.
In Portfolio page, there is a filter, while in Project page(Gallery) there is no Filter.
English is my second language, so I hope that what I explain above is clear is enough for supporter to understand.
Thanks heaps.
Hi, Sorry , we missed this one. Please post to support forum if you haven’t http://support.imaginemthemes.co/ .
Thanks
Hi.
Thank you for your great design 
Does this theme support RTL languages?
Hi, Sorry, RTL isn’t there in the theme yet. I’ll note this down as a requested feature.
Thanks
I just LOVE this theme and I want to buy it. Only one issue: I need a different portfolio, somewhat in the METRO or MASONRY style. Without being a programer: can I use such kind of portfolio as well in this theme? Thank you so much for your answer!
Hi,
Currently what’s not displayed in the demo isn’t a feature of theme. Depending on the amount of customization you’ll need to contact a developer if unfamiliar with WP codes.
If it’s displayed in demo then the feature is present out of box.
Thanks
Good morning, I write from Italy, excuse the translation. you can have on the home page with a Slideshow: images with video ?? or there is only video and images separated ?? thanks Nico
Hi, It’s currently images and video separate.
Thanks
Hello!
What can I do to have the submenu always open on the full screen mode?
Hi, Do you mean the main menu – vertical menu on the side? Could you post to support forum to recommend a code.
http://support.imaginemthemes.co/Thanks
Hi, It’s answered http://support.imaginemthemes.co/forums/topic/always-submenu/#post-27361
Almost perfect! I’ve replied you in the forum, but thank you very much so far! Great theme and assistance.
Hi, I just purchased this theme,and set up woocommerce shop page, but the fullscreen background is not showing at all. it is showing for non woocommerce page. Please help. the website looks weird and empty without background.
Hi, You can set an image via theme options > background archive image. Could you check on this and post to support forum with url if there’s any problems. Here’s support forum link http://support.imaginemthemes.co/
Thanks
Hello! I installed, it was working great for 2 days, and now it’s not showing the slideshow on the homepage. I’m not sure if a plugin is conflicting somehow, or maybe it was the wordpress update, could you give me some light?
http://victoriemini.comPS: I’ve sent a message to the author profile but no one answered…
Hi, Something is adding comments tags within the jQuery script. It might be doing so thinking it’s HTML. Could you check by disabling the plugins one by one to locate the issue. The plugin might even have the option of not adding comments tags as including dynamically can be sensitive to the functions.
Thanks
Thank you! It was real simple. One other thing, I’ve not found where to change the red color, is there how to customize ir without opening the editor?
Hi, The accent color can be changed via Theme Options > Color section.
Thanks
GREAT! You guys are awesome! Incredible theme! Only one more question, i promise, is there a way to remove all search bars? Regular and Mobile versions.
Hi, Could you create a ticket at support forum. I can recommend codes to remove those.
http://support.imaginemthemes.coThanks
hi, I just purchased this beautiful theme, is there any option to add a widget below the sidebar menu? I would like to set twitter feeds and other custom texts. Cheers.
Hi, Could you post to support forum on this. I can recommend some methods to get this done. http://support.imaginemthemes.co
Thanks
