189 comments found.
Hello,
I have two questions:
- I wonder if if you can put the magnifying effect on products.
- I have a problem with displaying products on other issues not pass me . The size depends on the resolution , which makes that they are not all equal . I wonder if you can correct or is pending for future updates , but I’ll have to change the subject.
Thank you very much , and great job.
Example second question: http://goodlifestore.es/producto-categoria/libros/page/2
Dear, 1, Please go to tab “WooCommerce” in Theme Options page and change setting “Single Product Popup Type” to ZOOM to use magnifying effect on single product image.
2. I have check your site, i think this problem because product images on your site have natural size not equal and it’s smaller more than Product Image setting size on WooCommerce setting page, please check your site again or you can contact with our support team on http://sitesao.com/support/ our supporter will check details to help you.
best regards.
Hi, we have recently updated the luxury theme. We are experiencing a problem with woocomerce, specifically with the product data section. We can email you a screenshot if needed. Please help, this is really urgent.
Dear, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
Hello. How can I remove the woocommerce all together? I don’t want the cart, login, etc at the top of the screen. Thank you
Yes, the theme is support you to hide it with setting in Theme Options if you don’t want display it. Thanks!
Thank you. I cannot find where to hide it in the theme options. Can you direct me please? Thanks
Dear, to hide cart please go to tab “WooCommerce” in Theme Options page and change setting “Cart In header” to hide and to hide Login icon, please go to tab “Header” and change setting “User icon in header” to hide. If you can’t do it. please kindly contact with our support team on http://sitesao.com/support/ to help you.
Best regards.
Thanks! This is not an option for me and it’s not allowing me to create an account there to find an answer.
Dear, you need use Purchase Code to register account on http://sitesao.com/support
Best regards.
Hey,
I have a pre-purchase question.
I plan to build my shop like you show with the page „home-shop-categories-3“ (big pictures for different categories).
After a click on one of these categories, the next page should show again a page like „home-shop-categories-3“ (big pictures for different sub-categories) but with a category filter sidebar.
After a click on a sub category the „normal“ product-listing should show up (like your page „product-list-2)
I hope you understand what I plan to build. If not maybe you check out the shop of www.bolia.com – here you can see what I mean.
Is this possible with the theme?
Thanks and Regards Christoph
Dear, the Home Shop Categories 3 use Product Category shortcode to display product categories and this shortcode only support use in page, mean, you can only use in a page and can’t use it when click to sub-category with filter sidebar.
Best regards.
Hey, thanks for the answer. If this is not possible one further question. Can I build with the theme a layout which looks like the page „home-shop-categories-3” including a sidebar. The „home-shop-categories-3” should show only main product categories.
If not, is it possible to create such a page with the help of visual composer (left filter sidebar, right category view as shown in page „home-shop-categories-3”) ?
Thanks
Yes, you can use home shop categories 3 with sidebar. Thanks!
Hi, I have a pre-purchase question: Is this theme compatible with WPML?
Thanks and kind regards
Yes, the theme is compatible with WPML plugin. Thanks!
Ok, super! Thanks for the quick reply. Kind regards
Hi, i have a question… what’s the difference between pay for $59 (regular license) and $2950 (extended license), i mean if i can use the regular license for sale to my (a lot) clients?
Dear, if you use regular license for sale, please purchase one regular license for each your clients. Also, please learn more in HERE for extended licenses.
Best regards.
Thanks! i have another question… when i install any demo, this don’t show the slider. Said this:
“Revolution Slider Error: Slider with alias homemodern not found. Maybe you mean: ‘business1’ or ‘business11’ or ‘business12’ or ‘business2’ or ‘business3’ or ‘business13’”
I don’t know what i have to do here. Thanks
Dear, this problem because when you Import Demo not active Revolution Slider, mean, if not active Revolution Slider plugin before import demo, the import demo function of theme can’t import Revolution Slider, Now, you need import manually slider of Revolution Slider with Slider file in folder “DummyContent” in theme package.
Best regards.
Oh! Now i understand, thanks! Sorry but I have another question, It’s necessary the code of license for Revolution Slider? because i don’t know where is it, I bought this theme but didn’t come the code licese for revolution slider.
Thanks!
Dear,
Please clarify for the license types on Themeforest.
We are an author and we are providing Luxury theme. We are not the author of Revolution Slider plugin.
We only bought a license of Revolution Slider plugin from Codecanon. The license is “Extended license”. With this license we have right to place Revolution slider zip file to our theme. Please read about Extended license:
http://codecanyon.net/licenses/terms/extendedWhen Revolution slider is updated, we will update this zip file on our theme too.
Then we are not re-seller or distributor for Revolution, we do not have any purchase codes for updating this plugin.
Please let your customer manually update this plugin, you can send zip file to your client.
All authors on Themeforest do like us, please double check in market.
Hello,
Nice theme. I’ve created a few pages and I do not want a sidebar on any of them. I don’t see an option to choose “none” for a sidebar. How do I get rid of the sidebar on my pages?
Thanks for your help, Kim
Dear kimcoxsnml
Please click to edit page -> Page Attributes (in right sidebar) -> Template and select “1 Column – No sidebar”
Regards.
Worked perfectly. Thanks so much.
Kim
Hello. Before i make a purchase i’d like to make sure if i’ll be able to get all the demo content for Luxury. Am i getting it with the theme or do i have to import it later (and how)? TIA -Alex
Yes, the all demo data is included in Luxury theme package, you can each demo with One click import or import via WP Import plugin. If you have any questions when use Luxury theme, please kindly contact with our support team on http://sitesao.com/support/ to help you.
Best regards.
Hi nice looking theme couple of questions, which plugins are required and does the them work ok in multisite.
thanks!
Hi ubernaut .
Thank’s for your interested , with plugins like woocommerce, visual composer, Essential Grid, Revolution Slider… they have include in Theme package , You just install theme and it ok to work in multisite .
Best Regard.
thanks for the response i believe we will be buying your them soon 
Thank you so much ubernaut !
Hi there,
I’ve installed the theme and when i try to install any plugin, i get this error: ’’Something went wrong with the plugin API.’’ only this text. I’ve tried every plugin individual, but none of them seems to work. Any idea?
Kind regards, Keno
Dear. Please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
guys i can’t get to the support section, i try to register but i receive no email with the password. pls help ASAP
Dear, Please kindly contact with us via Profile Contact We’re will check to help you.
best regards.
Hello,
Is there a way to change the footer font color when using H tags?
Thanks! Kim
Dear kimcoxsvmI
If you want change widget title (h tag) + text at widget you can use theme options : Footer -> footer color scheme -> Footer Widget Area Color.
or if you have another question please post in http://sitesao.com/support/ to contact our support team and send for us your link website , We will assist you soon.
Thanks!
I can change the image size ratio display products outside the home is not ? I want one offering the square.
Dear seluoncocach !
Yes of course, you can change size of image in list product, single product … in Woocommerce setting.
Best Regards
I want to see if you have a demo http://sitesao.com/luxury/retailer/ product image correction in a square home?
Regards,
If resizing to affect squares displayed on the homepage ?
Now I want to move frames to square or rectangular horizontal okay
Dear Annhu!
Please explain clearly about your issue, we’re happy to support you.
Best Regards.
Hello,
I just purchased and installed Luxury Theme, but Visual Composer, Essential Grid, Slider Revolution and Site Sao Core were not included with installation. The documentation says they are included. Can you help? Looking forward to working with it.
Thank you! Kim
Dear kimcoxsvml .
Thank’s for your purchased , You can go to Appearance -> Themes -> Active Luxury WP theme and then install plugin . And if you have any question while use Luxury Theme we always ready support to you over our support forum : http://sitesao.com/support/
Best Regard.
Thanks for the info – found them. All good now. Kim
Yes, if you have any question while use Luxury Theme. Please kindly contact with our support team on http://sitesao.com/support/ to help you.
Best Regard.
Pre-purchase question: In the “Home Shop Categories 4” style can I add an area to place text above or below the category section?
Dear htrosper .
With Visual Composer you can add everything you want , and if you have any question while use Luxury Theme we always ready support to you over our support forum : http://sitesao.com/support/
Bestregards .
Hi,
I have updated Wordpress to the latest version with this theme and now theme options is not working, (the tabs are not clickable) Please can you help?
Thanks
Hi doodlebot .
Thank’s for purchase , we have updated latest version of Luxury Theme , you can download and update latest version for Luxury Theme and if you have any question while use this Theme please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best Regrard .
Can you tell me where is the code to edit the modal newsletter that pops up?
Hi rkhyd .
Please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
hello, i would like to have the list view as the default for the shop. So tried using this plugin https://wordpress.org/plugins/woocommerce-grid-list-toggle/. But, the product description disappears when i select the list view to be default. Can you rectify the issue or introduce an option in the theme itself to select the type of view for the shop?
Dear, you don’t need use https://wordpress.org/plugins/woocommerce-grid-list-toggle/ to change list view in shop.
The theme support change shop display as list view, please go to tab “WooCommerce” in Theme Options page and change setting “Default View Mode” If you can’t do it, please contact with our support team on http://sitesao.com/support/ to help you.
Bets regards.
Hi – I bought right now your therme and it isn’t possible to install – luxury-wp.zip – is this the right file?
Thank you
Yes, luxury-wp.zip is file theme, please kindly send for me error screen shot when you install theme. I’ll check to help you.
Best regards.
Thank you very much for your fast support – I load up with ftp and it works now – Menue: I create a menue but I dont see it on the themplate only: no menue assigned – where can i fix this?
To fix it, you need assigin menu for theme location please learn more setup menu in theme in document: http://sitesao.com/luxury/document/ if you have other questions when use theme. please kindly contact with our support team on http://sitesao.com/support/ to help you. Thanks!
Thank you – It works now
Hi – How can I integrate the picture of the start page?
Hi there I can’t register on http://sitesao.com/support/ with my purchase code (Sorry, but that item purchase code has already been registered with another account…..) Thx for help
Dear. Please kindly contact with us via Profile Contact
Best regards.
