334 comments found.
Hi, the menu on my website doesn’t look like in your demo anymore. It looked good, until I updated to the latest version of the theme. Can you help me here? My website is http://jvorld.com
Hi there,
Can you please clarify what exactly do you, we’ve just tested it and it looks exactly like here http://rscardwp.px-lab.com/ . Please let me know what browser/OS you’re using.
Thanks!
Good day! I just received by email notification that Update available for RScard. I found this instructions “Copy/Replace content of the ‘rs-card’ folder to the /wp-content/themes/rs-card folder of your web site.” But I didn’t understand where can I find wp-content/themes/rs-card folder? It means folder on my hosting? If I will update my information won’t lost?
Hi there,
Yes it means that folder on your hosting. You also can delete theme from admin, then upload and activate new one. And yes – your information won’t lost.
Thanks.
Today, I received an update notification. What is the features of this update. Seems change log not yet updated.
Hi there,
Yes, It was just a couple of really minor fixes with nav menu on mobile.
Thanks.
There seem to be some glitches: When NOT using a logo there is not enough space between the subline and the menu button on the iPhone. When turning the iPhone into landscape mode the menu buttons look kind of weird. When reloading the buttons look okay:
http://www.daniela-adam.de/downloads/theme-problems.jpgHi there,
We’ve just fixed that bug and submitted new version, you receive notification by email as it will be accepted, just replace you version of theme.
Thanks for reporting.
Hi, ist this still version 1.1.7? Today I got an email and the second bug seems to be fixed. The first issue is the appearance as intended?
Hi,
Subline problem will be fixed with next update, I’ll keep you posted.
Thanks.
Hi there I’m having trouble with this theme. I input lots of changes and hit save and then I got this message below. I lost them all! I updated all of the plug ins as far as I can tell but maybe I am missing something simple. If you could get back to me I would appreciate it alot, thank you! Victoria
Warning: Invalid argument supplied for foreach() in /home1/tor/public_html/wp-content/themes/rs-card/inc/sample-config.php on line 384
Warning: Cannot modify header information – headers already sent by (output started at /home1/tor/public_html/wp-content/themes/rs-card/inc/sample-config.php:384) in /home1/tor/public_html/wp-includes/pluggable.php on line 1171
Hi there,
Can you please let us know what version you’re using? If it’s old please download new one and replace your theme, you won’t lose any content by doing this.
Please let us know via form here http://themeforest.net/user/px-lab#contact .
Thanks!
Hi, is it possible to to create a multi language site with this theme? e.g. WPML support?
Kind regards, Ben
Sorry, too stupid to read :(—> It is compatible
Hi there,
Yes, we’ve just added wpml compatibility, you can see it on this one demo http://px-lab.com/themes/rscard-wp/doctor/ .
Thanks.
how to make menu section transparent ?
Hi, thanks for choosing our theme. Unfortunately we don’t have option to make menu fully transparent in all states. If you can describe what exactly you need we can try to include that in upcoming updates.
Thanks for the answer. Your preview has such menu, you can see here https://drive.google.com/open?id=0BxuF_tXFxuCqU1hRZWZiNVQwYTA but at my version I have white background behind the menu bar.
Thanks. Can you please send the link of your version, maybe you didn’t use header background image, in that case menu appears with white background automatically. Please email us here http://themeforest.net/user/px-lab#contact for further support.
Hi, why i see on the right side: Last Update 11 June 16 but in the changelog NEW FEATURES AND OPTIONS COMING SOON! // v1.1.6 (20.05.2016)
i mean the diferent Dates?
Hi, when we updating some part of the content on description page, it changes the updating date. Actual theme version and latest update date you can see in change log.
My Achievments section and My Favorite brands section are not showing in the list while “Add Row” in “Other Sections”. Please provide support on this issue
Hi, thanks for choosing our theme. You need to add “Editor section” from “Add Row” and choose appropriate shortcode “One third” or “One fourth”
Hi Thanks for quick reply, Where can I get explanation of all the shortcodes
Hi, please read our documentation in zip file.
Hi! Approximately when will be the next update available? Thanks.
Hi corepro, scheduled updated should be on June 13. Let us know if you have any specific question or request. Thanks
Hi!
Thanks for your answer. What features will be added in the upcoming release?
Thanks
We are planning to add few more sections and during next week planning to make the theme wpml compatible.
Thanks. When will WooCommerce integration be available in your theme?
We are planning woocommerce integration during next month.
Hi ,
My contact form does not send me emails . I think I’ve set the email in many places . Can you let me know exactly where I should put my email so that when someone fills the form I get an email for it .?
Hi, thanks for using our theme. Please make sure that you are using latest version, you can download latest version from your account on themeforest. In your dashboard go to Settings->Contact Form Options and set your email address and recaptcha key. Please read the documentation for assistance. Feel free to contact us in case of any question.
Hi! Love your theme! I´m trying to see the blog images in my rss feed… in settings / read/ i put full text but the images didn’t appear on my rss feed… how can i do to see them? Thank you!
Hello,
I have some problems with rscard theme and ACF. I add solr search engine to my wp but I discover that everytime I upgrade my resume, a lots of acf custom fields are create and the database keep the old ones…
Isn’t it possible to update these ACF fields without creating new ones each time ?
How can I clean my database from old unused ACF custom fields ?
Best regards, Guillaume
Hi, thanks for choosing our theme, the fields are not the old, they are revisions and you don’t need to do anything with it. Let us know if you have more questions.
Hi,
The main menu on mobile view displays all the items and sub items. This is really bad styling for a number of reasons: http://prntscr.com/bauolf 1. because if there are many menu items, it is too long the list. Also, the main items should be bold (or a different color) while the sub items should be lighter color. Sub items should only display upon click on main items. What do you think?
Hi, thanks for choosing our theme. We have designed the mobile menu in that way because the original purpose of the theme is personal resume and vcard. Usually personal pages have not much information as multipurpose themes. Also theme is created not for specific user but for many users. And to show difference between submenu elements and main menu items we have used uppercase and lowercase fonts. Designers use dozens of approaches to design mobile menu and because all designers don’t use and can’t use one standard we decided to use current design. However we will consider create design with opening menu items upon tap and to create variations with other colors. Thank you for your feedback and comments and let us know if you will have other questions.
Hello I’m having problems with recaptcha, the message, after clicking send button, is always “recaptcha is invalid!”. Site key and secret key are setup properly. Could you help me to solve the problem? Thanks
Hi, thanks for using our theme, could you please provide your site url? we will try to find solution
Thanks for your reply. here is the url giorgiocatani.com. Thanks
Unfortunately we can’t reproduce the issue. Could you please provide your wordpress login access to support@px-lab.com
Hi
Is it possible to not have the feature image appear on the actual blog post? I like having them on the front page but not on the actual individual posts
Thanks Dan
i removed the code “get_post_thumbnail_id” to get it to work!
Hi, thanks for choosing our theme and sorry for late reply. We are glad that helped, let us know if you will have more questions.
Getting reports of my site not loading for some users. Can you login to ensure everything looks correct to you, as I can not recreate the bug. Mr.Farrell@gmail.com
Hi, sorry for late reply, we have just emailed you. Please reply if you still have questions. Thanks.
Sorry for the trouble again, seems like the portfolio image are not in the correct size: http://postimg.org/image/ws0qkpt4r/
here’s the size http://bearrior.com/#portfolio
hello
i just purchased the wordpress version of the website however i cannot get it to look like the demo website
www.danielacarroll.co.uk
Dan
Hi Dan, thanks for choosing our theme. Please follow documentation to get the exact same view as in our preview. You need to import demo content from tools->import and from Settings->reading->choose A static page and for front page choose a home page.
Just follow the instructions and let us know if you have more questions.
Hi
I’ve tried that but it is still not working
Please send us your WP admin/pass via contact form and we will do it for you.
Hi
I have just sent it over to you
Dan
Don’t worry ive sorted it now, thanks
Hi, please see documentation, you need to set google font api key, then you iwll be able to change the font
Cool
thank you