285 comments found.
Hi I bought and install your template that is currently running on my worpress site. I can’t provide my purchase code here and the website address , but I got it
My Problem is that when I settle woocommerce i have my two shop (bilingual website) but none of then is displaying the cart page and the ckeckout page so I can’t make no sell.
Can you help? If you need I can grant you an admin access to the site
Thanks in advance.
A.
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
hi please tell me where is visual composer and revolution slider plugin’s zip file? I can not install that plugins. tell it ASAP
Hi there,
Please update theme latest version (v1.0.2) If the problem still is not fixed. Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
Hello there,
How are you?
Could you help me find a way to fic the slider revolution? I can’t get any support anywhere.
My problem is that I cant move the ’’Fix text’’ on one of the layers.
Thx
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
Hello there,
I bought the theme, but I’m getting some error messages when installing Visual Composer and Revolution Slider.
The error messages are the same for both of then:
“An error occurred while installing Visual Composer: download failed. a valid URL was not provided .. “
The path for pre-packages doesn’t existe on the template files…
wp-content/themes/wp-experts/plugins/revslider.zip
I need help here….
Thanks!!
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
Hello there,
I bought the theme, but I’m getting some error messages when installing Visual Composer and Revolution Slider.
The error messages are the same for both of then:
“An error occurred while installing Visual Composer: download failed. a valid URL was not provided .. “
The path for pre-packages doesn’t existe on the template files…
wp-content/themes/wp-experts/plugins/revslider.zip
I need help here….
Thanks!!
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
Hello there!! I just sent data to access to wpstrongtheme@gmail.com. Thanks!!
Hi, I added a Layer on the slider revolution and the ’’FIX TEXT’’ doesn’t show up at the right position on the website.
Here is a screenshot of the admin screen: http://prntscr.com/bow8n2
And here is where the text shows up on the website: http://prntscr.com/bow90g
Hope you can help me.
Thank you!
CF
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
I’m having some trouble installing the theme/ getting it to look right. Can you advise on how to make it work? Plus, some of the plugins require a license. I thought it was all included?
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
How do I add demo content?
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
Hi,
You can view the guide here ( http://tn.joomexp.com/document/document_experts/#demodata )
Thanks!
I do not have that option under one click importing nor do I have those files in my downloads. Can you send them a different way?
Hi there,
Please send us email info site ( user admin ) we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
Greetings! I faced a problem with single service and menu display.
When I press “Read More” button in order to view single service description and overview, content display goes nuts. Well, you can see the details on a screenshot (http://pasteboard.co/22BTlNJh.png).
I tried to find a way, how to fix this problem, but couldn’t find the solution. Awaiting for your help and thank you!
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
Message sent :3 Awaiting for response!
Hi there,
Please check mail. Thanks!
Hi,
Is there any way to get the sidebar to display on the post page? I’ve enabled through the theme option, but all I get is an empty space on the right.
Hi there,
You have to add the widget to the sidebar position ( http://prntscr.com/bm542r ) ? If the problem still is not fixed. Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thank you!
HI – I keep getting the error “Are you sure you want to do this?” “Try Again”
When I go to upload the .zip files into the them area.
Ive tried 8 – 9 times.
Please advise ASAP/
Hi there,
You uploaded it? ( http://prntscr.com/bkcbr0 ) If you still have the same problems please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
Hi Yes – Ive done all those things – I will email you some logins. Zanda
Zack Im yet to get a response and really need to get the theme up for the client.
Hi, please check mail. Thanks!
Site Speed issues, is there a recommended method to improve the speed?
Hi there, Please update theme latest version, other things for speed up your site We recommend to you clean up the content of your site, config theme, modules etc.
1. Clean up content, database : images, content, data hidden… 40% speed up site
2. clean up config : in plugin, theme options, pages options.. 20% speed up site
3. clean up code: plugin, modules, and theme style : 20%
4. Update theme, plugin , use 3rd plugin support: 15%
5. other else 5%.
Note: Recommended PHP configuration limits are as follows:
max_execution_time 60
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M
Thanks you!
Hi Great theme, how can I change the default image for the Page header when viewing a single service?
Hi there,
Please send us email ( wpstrongtheme@gmail.com) I’ll send you the latest update package with features on
Thanks!
Hi! Can we have the solution to animate our column or row? The animation setting doesn’t permite to animate our blocks. Thanks
Hi there,
In the column, we can add animation effects. You have seen it ( http://prntscr.com/bjkp8h )
Thanks!
Hello,
is there any way of making the footer (including the copyright section and feature section) multilanguage-capable?
Thanks
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
How do I get the post page to layout correctly. No matter what I do the page marked as posts layouts in a standard WordPress way. I am looking for the Masonay layout.
Hi there,
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
Thanks!
I am not able to active the visual composer. what should i do ?
Hi there,
You want to update the latest visual composer? You auto receive one regular licence. You can download it like screen: http://prntscr.com/bgk8n0
Thank you!
NO.. I want to activate visual composer which was provided to me when I bought the theme.. !! i have problem activating visual composer as it directs to WPBakery Support Portal. There is nothing that can activate visual composer but asks for buying the licence.
Here are the screen..1st- http://prntscr.com/bjgxl9 2nd – http://prntscr.com/bjgyfv I have Item Purchase Code..
I am not able to active the visual composer. what should i do ?
Hi,
I’ve noticed a spelling mistake in the search box. The placeholder text states “Type your search Wortds” ... “Word” is misspelled. Where do I go to fix this?
With regards to Visual Composer – how do we get the regular licence? Their documentation says that I will receive it from you? Is that correct? Thanks, Nathan
Hi there,
When you purchare our theme, You auto receive one regular licence. You can download it like screen: http://prntscr.com/bgk8n0
Thanks!
That’s great, but how do I actually activate the Visual Composer plugin? All it does is redirect to wpbakery saying that it can’t find a licence.
Please see video ( https://youtu.be/X-l89HzUxps ) You follow this way, your plugin will always be the latest
Thanks for your replies, however I followed the video exactly, and the plugins for Visual Composer and Slider Revolution are still needing to be activated, and are not being updated.
Can I send you a login to the site for you to see for yourself?
Thanks,
Nathan
Please send us email info site we can check and solve issue together with you then ( wpstrongtheme@gmail.com)
.){kind=link}