1411 comments found.
Hello I’m having problems with the layout editing tool, when I open it on any page already ready she is only carrying, and new pages when you click to add the elements nothing happens, what can I do?
Hi, sorry for delay in replying, I am on vacations now. Pls would you be so kind to submit your request at support.codex-themes.com, my support colleagues will assist you asap. Thanx!
Hey How can I add only the flags as present in the screenshot http://i.imgur.com/d7F1xnK.png?1
So basically the menu would have flag and upon click, it will land on another page. I need to add 4 flags in it. I need similar style as present in your demo.
I don’t need any translation plugin.
Please assist. Thank You J
Hi, thanx for requesting. Could you pls contact our support team at http://support.codex-themes.com/, they will help you asap. Thanx
Hello, If i buy this theme, are all the images and design included?
Thanks
Hi, yes, all designs are included. Some of the images shown on our demo website need a royalty free license from shutterstock. We have included the list of this images in our documentation
Hello! I have not bought a license, but my friend have one. And he asked me to ask a question here as he is in the hospital. He want to know about smooth scroll to anchor. It works perfect with menu, but he want do it with buttons. Click on button – go to anchor with smooth scroll. He tried plugins, scripts, but it doesn’t works.
Hi, could you pls contact our support team at http://support.codex-themes.com/, my team colleagues will assist you. thanx
Any suggestions and advice would be great help? Thank You J
Hi, could you pls contact our support team at http://support.codex-themes.com/, my team colleagues will assist you. thanx
Hi, how can i fix this gap between menu and slider?
Hi, could you pls contact our support team at http://support.codex-themes.com/, my team colleagues will assist you. thanx
Hello. I have a problem with my site. I use Scalia and from 7 days, portfolio stop working, in error console i found this: “Uncaught ReferenceError: jQuery is not defined”. And ore more error from fonts.googleapis.com. The website is http://pro.recordmedia.ro/ Thanks!
Hi, would you be so kind to contact our support at http://support.codex-themes.com/ ? My colleagues will reply as soon as possible. Thanx
When I save menu after set it up as Mega Menu, the tick box is gone and it does not save as mega menu.
Hi, would you be so kind to contact our support at http://support.codex-themes.com/ ? My colleagues will reply as soon as possible. Thanx
OK, I’ve just realised my web-designer contacted you with this query…
Yes, thanx for letting us know
Hi great theme but missing out on some woocommerce customization. Tried quite alot now without succeding, maybe you can help me out..? We want the border on product box (on shop page) also go around the product thumb/image. As of now it’s only around product info area. Any assistance is greatly appreciated.
Hi, pls be so kind to contact our support at http://support.codex-themes.com/, my support colleagues will assist you
Hi, I am using this theme for a client website. I have changed the font but now would like to change it back to the default font you use.
Please could you let me know what is the font you use on your theme. including all the small details like line height and normal/light/regular/bold.
Thanks.
Hi, pls be so kind to contact our support at http://support.codex-themes.com/, my support colleagues will help you
Hello! I’m still having trouble with deprecated elements in visual composer, like tabs, accordions and tours. I did not find an option to replace them. Some pages of my site are broken because of it. I still need to use these functions. How can I do it? Thanks
Hi, would you be so kind to submit this issue at http://support.codex-themes.com/ ? Pls post your URL as well as wp admin access details. Thanx
I can not create new tickets in support. He says my purchase code is already associated with another account, and I unaware of this information. Just need to know how to use these functions the right way .
Hi, i can see your account in our system, it is associated with the email web2@orthomundi….. If you have forgotten your password, you can use “forgot password” in the login form
Hello,
A customer of us is using this theme.
Unfortunately the pages header configuration ist very limited. It would be great to be able to upload an image as icon instead be bound to the internal icons. Even better would be to be able to upload a additional image for mobile phones.
Thanks Adrian
Hi, thanx for posting. Can you pls send us a screenshot, which header limitations do you mean exactly?
Hi,
The site is currently only accessable from an internal network, so I can’t share a link.
What we did:
- Configured the page title with Style 1
- Using the “empty” symbol and transparent colors
- Used a background image, which looks similar to style 1
What we want:
- Be able to use a small image instead an icon out of your icon font as alternative. You icon font is very limited and doesn’t allow specific icons we need
Here are some images
But on devices with small screens this doesn’t work:
OK, thanx, now I see. Could you pls contact my support colleagues at http://support.codex-themes.com/, they will check this and assist you . thanx
Very strange, the Team and Quickfinders features don’t seem to be working properly. Example, when I add a new Team member to a Team and Publish, the box for that Team is no longer checked and a few new Teams (just numbers) appear in the list of Teams.
Hi, could you pls post this issue at http://support.codex-themes.com/ ? Pls provide your site URL and wp admin access details
Hi there
We have just updated the theme and now we are having issues when we create a new portfolio post. When we select a category to assign the portfolio post to, and publish/update the post, it deselects that category and assigns it a number. Eg. We want to assign a portfolio post to “Biodiversity” category, but after saving it is in category ‘212’. I tried resaving permalinks and no luck.I have worked out that if I do a quick edit and manually type in the category there and save, it works. Please help fix this bug.
Hi, can you pls submit your ticket at http://support.codex-themes.com/ ? Thank you
Thanks for your quick support 
No problem, you are welcome
Hi, I have changed the portfolio slug on my website with your suggestion to look at wp-content/plugins/scalia_elements/inc/post-types/portfolios.php line ~31 ‘rewrite’ => array(‘slug’ => ’portfolios’, ‘with_front’ => false).
When an item is clicked on the slug comes up correctly but it shows that the page is not found. How do I correct this?
Hi, could you pls submit this ticket at http://support.codex-themes.com/ ? Thanx
Hello , We are interested into buying the theme. The thing is that we need to change the color scheme, to white and c:0 m:90 y:85 k:0 , our logo is white and the cmyk . The text can be black and if we want to change the font to titilium is also posible ? We want add 2 – 3 more languages to the theme ? looking an aswer from you asap, thanks
Hi, thanx for requesting. Yes, it is possible to make all this changes easily in theme options.
For multi-language we would recommend to use WPML plugin
Will you offer support in order to make this changes ?
You can easily change it by yourself also, but of course we can assist you as extra service
THANKS. One more question, on the home page map, is posible to add 3 locations, like 3 pins on map ?
Is the theme suporting Slider Revolution Templates?
Concerning your first question: yes, you can create your map using https://www.google.com/maps/d/ and position several pins on it. Your second question: the theme is compatible with Revolution slider, you can add sliders using revolution slider shortcode.
Is there any way to consolidate the dozens of CSS and JS this theme requires? Any optimization I tried breaks the (one-page) theme. Anyone had any luck?
Hi, we would suggest to use https://srd.wordpress.org/plugins/bwp-minify/
Thanks for the answer. I have tried a number of minify methods and none of them work. Does BWP work, i.e. not break the animation at the top of the one-page theme?
We use it on our live demo
Your live demo obviously works fine. But with 35 js files and 20 CSS files you have even more js and css than our site does (which is build using Scalia). Are you really using BWP on that demo? And if yes, how much js and css would you have w/o it?
Hi, sorry for being not clear. We use it on our main demo /scalia/
Ok, 25 JS and 11 CSS. Better for the full theme than for Onepage. Impressive achievement for the plugin, but still not great as a result. Seriosly, that’s the best we can get to?
I would suggest that you just try it and check the results.
Because settings are flexible
Hi, Is there anyway to add the Home link to the menu? I have added it via Menus setting but when I am on the homepage the LI is not active. Thank you
Hi, would you be so kind to submit this ticket at http://support.codex-themes.com/? My support colleagues will assist you asap. Thanx
Hi CodexThemes,
What date do you expect to publish new update compatible with woocommerce 2.6? Thanks
Hi, the update is already completed and will be uploaded to themeforest today. I suppose envato will approve it tomorrow, so you can download it tomorrow afternoon
Hi, just approved, you can download now the latest version
Thanks for your fast answer 
You are welcome 
Hi, pls accept our apologize for any inconvenience with our support. We have checked our replies on your ticker number 2515:
our first reply on 2016-06-24 12:23:32:
“HI! Pls. check the documentation how to add icons:
PART 1: Adding new icons
1. Find the file \”scalia-socials.svg\” in folder \”fonts\” (in Scalia theme) and import this file to… ” etc. “
you have replied on 2016-06-28 14:48:26>
“Hi, thanks for the fix, i\’m gonna try as soon as i can !” etc.
Then our next post for you on 2016-06-29 11:33:08:
“HI! Pls. share the url, I need to see what you have done.”
Pls check this ticket and our replies again. If you have any troubles with the ticket, pls open the new one and we will reply asap. Thanx for understanding!
Except the code you gave me turned my website offline, and i can’t load your previous answers because your website doesn’t work well
Proof : http://sendvid.com/28q0jzg2
Concerning the twitter button: we do have this in our theme options, pls check
http://storage7.static.itmages.com/i/16/0629/h_1467204465_2975199_ddd3457a3e.pngThanx for sharing a vid. I will ask my team colleagues to check what could be wrong with this ticket. Would you be so kind to reopen a new one? Sorry again for inconvenience
Yes i’m gonna open a new one. Thanks for the quick answers.
(Too bad i have to act like an asshole to have a quick answer BTW … )
Hi, no, it’s ok, in fact it is our problem, that you as our customer has issues with our ticketing system. We will check this. Meanwhile we got your ticket and work on this. In case of any future troubles just post here or via our contact form here http://themeforest.net/user/codexthemes (this goes faster)