639 comments found.
p.s and finally when it did, it says Theme install failed!
Reply in your latest comment. Cheers, Erik
Urgent! Hi there, I just bought your theme. Thank you. It looks great. I had taken today off, to transfer my site and not loose too much down time, since my old site did not have wordpress. Your add says I can upload any of the demo themes. I am having difficulty uploading the full documents. is there a reason for that? it is only a 54M file. but it has taken me forever and no progress! Please help thanks
Reply in your latest comment. Cheers, Erik
HI Erik Thanks for getting back to me. Sorry I didn’t check into this account earlier. after the weekend i got back into the groove of work and other to do lists. Sadly i ended up installing another theme, last weekend as I needed to have the website up. If you could honor the refund i would appropriate it. But i will keep your template in mind for future projects and when i have enough time to work around things. thanks
Sorry to hear that you ended up with another theme in lack of time until your deadline, but please consider that I’m not able to approve your refund request, because you have already downloaded the theme, so technically you are having the product… But when the time comes, feel free to get in touch with me in case you need help with the installion or customization, and I’ll be happy to help. Thanks for your understanding! Cheers, Erik
I’ve tried installing this theme and I am getting this error: The package could not be installed. The theme is missing the style.css stylesheet. Help!
Hello, thanks for your purchase!
You are trying to upload the whole theme package, instead of the installable WordPress theme. Please check out this article from the Envato Help Center.
Happy customizing! Cheers, Erik
Hi there,
Is a total redesign/recreation required to install 2.0.7 if I already have 2.0? From the looks of it, the website is not on a child theme. Is custom CSS required to fix the layout?
Thanks!
Hello, no you don’t need to recreate your contents if you haven’t made any modification in the source files of your current install. The fixes are integrated in every new version released (except the changes in the importable demo contents layout etc).
Is this an answer for your question? Let me know if you are not sure about anything specific related to this question. Cheers, Erik
Hello Erik!
The website in question is www.midlifecrisisbook.com
I recently realized that the main background image for the home page isn’t responsive. I had to delete a bit of CSS to be able to change the background image in the first place, and I wonder if by doing that I accidentally deleted the code that makes the image responsive?
When I have the background image active on a page, it makes the page look awful on a phone. All the content moves down and the spacing gets really strange.
Also, the address in the Locations section on the map isn’t working. When I enter an address, it stays on the same map that came with the theme.
Would you mind taking a look at my site for the responsive image issue?
Thanks!! ~K
Hello K,
I checked your home page (with resized browser window to mobile size) and for me, your header background image seems working as expected (it covers the whole header area). Any thoughts?
Regarding the wrong address in the location section, I need to check your backend first. If you send me over your admin login details in email, I will take a look to see what’s wrong there.
Cheers, Erik
Is there a trick to reduce the memory requirements when editing or previewing a page? My clients installation constantly crashes with the error “Allowed memory size of 268435456 bytes exhausted” when he’s editing the page or previewing his changes. 256MB memory not being enough for a simple wordpress site with nearly no plugins seems to be a bit much.
As far as I know, there’s no quick hack for that… However you can just increase the memory limit of your WordPress install, like suggested in this thread. Cheers, Erik
Thanks, the hoster has a global php memory limit of 256MB so that’s not an option. I’ll ask my client if he’s willing to buy a dedicated server instead of shared hosting to run this theme.
The theme demos are currently running on a shared hosting server (without any problems) so if I were in your shoes, I would try increasing the memory limit before asking the client to purchase a dedicated server. Cheers, Erik
I wish I could change the limits, but it’s not possible since any value higher then the global limits will be ignored. It’s the providers limit to protect their other customers. I checked a few other major german hosting providers like 1&1 for larger memory limits on their shared hosting but none of them allowed a single php thread to use more then 256MB. That’s why I came to the conclusion that I should use dedicated hosting for FlatBooks.
Well, I”m sorry to hear that… I’m hosting with MediaTemple and never experienced any problem with the php memory limit 
In this case, i neither see any other options than upgrading your client’s hosting package to a dedicated server.
Let me know if you need further assistance with the theme. Cheers, Erik
Thanks for the suggestion, but Mediatemple has a limit of 128MB on their wordpress hosting (99MB on their shared hosting): https://mediatemple.net/community/products/wordpress/204643740/cgi-and-php-resource-limits That would be enough to display the page but not edit or preview it.
Sounds weird.. Honestly, I have never checked after these values before, but I am certain about I’m able to edit or preview my demo site running the same theme. Otherwise how would I have been able to set it up? Cheers, Erik
I pm’ed you last week – with admin login to the site and allowed you to do a backup of all files and the database, so you can verify that the problem exists and debug it on your local system. Because right now not even 2GB of memory for a single PHP process are enough to edit a page. The money for the decicated server was a waste for that reason. As for the system running on your page that’s great, it worked for us, too. Then after adding content it suddenly ran out of memory and became unusable.
Just replied to your email. Cheers, Erik
Thanks, as written in my reply I just was able to fix the problem by reinstalling wordpress and the theme, then exporting/importing the content from the old site to the new site using the wordpress xml importer then doing some manual edits for the settings missing in the export file. I can only assume that there was some kind of problem with the database data leading to the editor requiring too much memory.
The new site works great, the theme still looks great, my customer is happy and the decidicated server increases performance for the other sites too. I guess that’s what you call a happy end.
Thanks for the feedback about the update of this issue, I’m happy to hear that everything turned out great finally! 
Feel free to let me know, if you need further assistance with the theme. Cheers, Erik
good day, your theme is in my list of candidates for purchasing. great job, i’d have some questions , i’d be interested in particolar about http://demo.eriktailor.com/flatbook-wordpress/demo-1/ : a) ipad picture cold be easily changed with full book cover ? ideally with dynamic action on hover? b) menu could be rendered as just hamburger icon floating on top right and activating a modal menu? c) instagram widget to display masonry photos could be installed and easily integrated within the theme? d) which is the list of required plugin to install the theme? e) all sample contents are provided, including xml to be imported, within the theme zip file, correct? many thanks in advance!
Hello, thanks for choosing my theme! Please see my replies below:
ipad picture cold be easily changed with full book cover ? ideally with dynamic action on hover?
Which ipad image are you asking about? The one in the Header or the Samples section?
menu could be rendered as just hamburger icon floating on top right and activating a modal menu?
Sure, with some minor adjustment in the source code. I’m gonna help you with this, just let me know after your purchase.
instagram widget to display masonry photos could be installed and easily integrated within the theme?
Haven’t tried it yet – but if there’s an official wordpress plugin for that – i don’t see any barriers why it shouldn’t display properly.
which is the list of required plugin to install the theme?
The required plugins are:
all sample contents are provided, including xml to be imported, within the theme zip file, correct?
Right. See the Included Files part of the documentation for details.
Let me know if you have further pre-purchase questions about the theme. Cheers, Erik
many thanks Erik for your answers. regarding:
>>pad picture cold be easily changed with full book cover ? ideally with dynamic action on hover? >Which ipad image are you asking about? The one in the Header or the Samples section?
i was referring mostly to the Header one.
many thanks again
Sure, it can be easily changed for any image you prefer (in the recommended size) from the admin area. Cheers, Erik
thanks Erik. I’m already playin with the theme (just purchased).the import looked smooth, just wished to report a minor error line that doesn’t seem of having affected it though:
Warning: Illegal string offset ‘file’ in /home/mycphostname/public_html/wp-content/themes/flatbook/functions.php on line 521
Warning: Invalid argument supplied for foreach() in /home/mycphostname/public_html/wp-content/themes/flatbook/functions.php on line 523
looking forward to have a great customisation. many thanks in advance!
Thanks for your purchase, I’m glad to hear that the import went smooth and easy. The error message pasted is a known theme bug and will be fixed in the next update. Thanks for your notice! Cheers, Erik
Hello,
I ran into problems installing the theme. Both WP upload of the theme and ftp upload fails.
WP upload just gives a generic fail code. When I upload the .zip by FTP in the theme directory: WP doesn’t show the theme. Followed all instructions in the help docs.
Tried to do it old skool, just uplading the upzipped folder to the themes folder but that caused all kinds of problems. Never had any of these problems before, installed 50+ themes the last years. I’ve ran out of ideas, any idea what’s going on?
Hello, thanks for your purchase.
I assume you are trying to upload the whole theme package, instead of the installable WordPress theme, but i can’t say more without checking your backend.
If you send me over your WordPress and FTP login credentials in email, i will take a look at your files and see what’s wrong there and find a quick solution for your problem.
Cheers, Erik
Hello, I recently purchased your theme. I’ll preface by saying I know very little about setting up webpages, and so I was looking for an easy-to-use theme. Your theme is decent so far but I am running into problems. I simply want my webpage to look like the first demo. One thing I can’t seem to figure out is how you got the menu bar to link to a section on the first page while the last menu option is a drop down to more pages. And do you have any other tips for setting up the site that can make it easy and simple for me? I tried importing the demo content but that didn’t seem to do what I expected it to do (give me a pre-made site, which would be ideal!). Thanks!
[Since I made this comment, I see the link to the documentation and have found this helpful in setting up my site! Thank you. If I have further questions I will post a new comment.]
Now I have a question!! I seem to have run into a problem with the header. Each time I edit the information/content or try to change the type of header in the pages > home > page builder section and click update (to save and preview it), it clears out the data and/or won’t let me change it from the slider. And yet, when I refresh the webpage, I can see the changes. On the edit page though, it’s empty + I can’t seem to test the other type of headers.
Hello, thanks for your purchase.
Great to hear that you have already managed to import the demo content and get your demo site up and running.
Regarding the second issue, i can’t say anything helpful before i checked your backend, so please send me over your wordpress admin login details in email, with a brief summary of what you’d like to achieve.
By the way, you are only able to have one header / page – so you need to delete the existing one – before you would be able to add a new header.
Cheers, Erik
Hi Erik, I just downloaded the theme and have been trying to make it look like the demo HTML one you have on display. Have you any instructions anywhere I could follow? I can’t find anywhere the slider carousel for example and I feel like I’ve looked at every option on the blog theme. Clearly I’ve missed something. I’ve downloaded the suggested plugins too, but not sure how they help. As you can see I’m drowning here. Are you able to help? Thanks.
Hello, thanks for your purchase! You will find everything from getting started until the customizations in the theme documentation. Let me know if you have further questions after you read it.
Cheers, Erik
How do you get the slider to autoplay on the latest version of the theme?
Open up the header-slider.php file from the ../partials folder, and on line 119, enable the autoPlay option like this:
autoPlay : true,Cheers, Erik
On certain displays, particularly the iPad in portrait position, my primary menu gets kicked down, out of the bar at the top of the page that is supposed to contain the logo and primary menu. (larryalanthompson.com) That puts the menu on top of the header image, which is hard to read because it’s on top of other content. When the display is not wide enough, the menu should turn into the hamburger icon. How can I keep that menu from getting kicked down, out of the top bar and ensure that the hamburger icon comes up when it should? Thank you!
Hello, thanks for your purchase.
I assume you are having too many nav menu items, so if they overlap the maximum width of the navbar should have, it breaks down a row.
My suggestion would be to remove a few from your top level menu items until your layout becomes fine on those problematic screen sizes either, or reduce the font size of your menu items with some additional custom css (let me know if you need help with this).
Cheers, Erik
Hello! I really like your theme, it’s easy to use and it has a lot of options
But I have a problem with the customizer. If I change a color or some font options, you can see the changes directly in de customizer. Than I save and publish it and it doesn’t change on the website. The weird thing is that the options in the customizer are changed, but the website doesn’t take over the changes.
Adding a logo in the customizer still works, but the color and font options aren’t working. What can I do with this?
Cheers, Rowan
Hello Rowan,
Thanks for your purchase and kind words, i’m glad you like my work
Please send me over your wordpress admin login details in email and i will check your backend to see what prevents your customizer settings from being saved properly.
Cheers, Erik
Can I do parallax video with this template?
Hello! Currently there’s no built-in option for applying parallax background videos for sections, but it can be done quickly, if you have some basic experience in web development – or if you don’t – i’m also able to develop it for you, however it would be considered as an extra, paid customization from my side.
Drop me an email if you are still intrested, and i will give you a quote for this customization. Cheers, Erik
Hello Erik,
I purchased your Wordpress Flatbook template and completed the set up, modification, and then took it online. But when we took the site online the icons stop showing on the site. (See http://awesomeeventsolutions.com). Can you please let me know what needs to be done to fix this issue?
Also can you tell me why the blog pages have so much blank space at the top. And finally, why the video blog page isn’t showing or accepting the YouTube embed code. Thank you in advance for your assistance.
Hello, thanks for your purchase! See my replies below..
...the icons stop showing on the site…
For some reason, your FontAwesome files are missing from these paths:
http://www.awesomeeventsolutions.com/acs/wp-content/themes/flatbook/assets/fonts/fontawesome/fontawesome-webfont.woff2
http://www.awesomeeventsolutions.com/acs/wp-content/themes/flatbook/assets/fonts/fontawesome/fontawesome-webfont.woff
To fix it, download these files from the theme demo: file1 and file2 than connect to your site via FTP, and upload the downloaded 2 file to the corresponding folder.
...why the blog pages have so much blank space at the top…
Currently, the header for your blog pages is a large one (without background image, that’s why you see it empty). If you don’t need header for the blog pages, just add this to your css:
.single #site-header { display: none; }
...why the video blog page isn’t showing or accepting the YouTube embed code…
You were trying to insert a youtube video url instead of the embedding link for the chosen video.. For example, the embedding link for your chosen video is:
https://www.youtube.com/embed/nzkgTi3RFWs
Happy customizing! Cheers, Erik
I purchased Flatbook about a week ago. Very nice theme. I am working locally and need to make some customizations to this theme – http://demo.eriktailor.com/flatbook-wordpress/demo-2/, but I am stuck. When you click the first Subscribe button it drops down to the form, that’s fine, but I need that subscribe button to link to my mail chimp account. Same thing for the very last Subscribe button.
How do I accomplish this?
Thank you, Anthony.
Hello Anthony! Thanks for your purchase, i’m glad you found the theme nice!
The two mentioned are different sections, you can only attach your MailChimp account with the last one, the Subscribe Footer. Please refer to the documentation to get it work with your MailChimp account, and feel free to text me if you need further assistance.
Happy customizing! Cheers, Erik
Hello there!
I’ve run into an issue with the background image in the homepage header. I want to change it, but when I do so in the customizer, the image doesn’t change.
I imported the demo content and got this error when I imported and wonder if this is what’s causing the issue? http://screencast.com/t/DrqJJZTVe
I’ve tried deleting the image from the media library, but it’s still there in the header.
What should I try?
Hello, thanks for your purchase.
I don’t really understand the problem in details, I’m afraid.. So you uploaded your custom background image at Customizer > Layout > Header to the Home Header option field, the Customizer accepted the image, but it doesn’t show up on the front-end?
Regarding the error message it’s new for me, but I’m gonna check after this and provide a solution in the next theme update, if neccessary. Thanks for your notice!
Cheers, Erik
Hi Erik!
Ok, I’ll try to do a better job of explaining
I imported the content from 2 of the demos – because I liked the layouts of a couple of different sections. So the background image in the header on the home page is the same as the one in your Demo 2.
When I try to change the image via the customizer (customizer > layout > header), it allows me to choose an image from the media library, but the background does not change from the demo background.
In the image field within the customizer it shows that I uploaded a new image, but that image does not show on the front end – only the demo background (with the wooden planks). http://screencast.com/t/hDlEAUNyulU4 This screenshot shows that the image has been changed in the customizer but not on the front end.
I just took a look at the customer CSS section of the customizer (customize > custom CSS) and noticed that there is a link to the demo that is coded in there.
Might that have something to do with it?
I hope that this is clearer. I want to change the background image in the home page header and it won’t show the new image that I uploaded.
Thank you! ~K
Well, it looks like the url I noticed in the CSS was the thing! I deleted it and the image that I uploaded is now there.
Thanks! ~K
Thanks for the detailed explanation and updated notice about the solution, great to hear that you have already managed to solve it on your own!
Can you please tell me what line have you deleted in which css – so I’ll be able to correct it – and include this fix in the next theme update?
Cheers, Erik
Dear Sir, Here are two request I have sent to you earlier this week. I have copied them to send them on this page to you again. My question is I have paid for 6 months assistance and I have contacted you on several occasions without any response. please if you are not up to you promise them then kindly refund my assistance money.
Sir, this is what a website developer has sent to me.:” right now, your site is based on a child theme of a ‘flatbook’ theme – not on Twenty Sixteen. please contact the developer of the ‘flatbook’ theme for help This mean what I bought from you is only in the child theme stage and need to be completed. Please I need your help. My website is: www.okmothernature.org users Id: okhumannature password: Osei@nature20 hope to hear from you soon.
if you go to http://www.okmothernature.org/wp-admin/customize.php you will find that the theme is in a child theme state. I have asked many developers and they all still says that it is your duty to make it active Please I paid for 6 months assistance so can you help me get start. I bought this more than two weeks now.
Please note that i always reply to every support requesting comment or email received – so there’s no need for posting the same issue multiple times – it will not quicken the process.
Also, please do not post admin login details in the comments section, as it’s visible for everyone, and your site might be hacked.
Thanks for your understanding. Cheers, Erik
Hello, Erik. Thanks for the hard work on Flatbook; the instructions are clear, things load smoothly, and my limited programming skills can get something up and running in a few hours. But now I’ve reached the edge of my skills and have a question…
The top menu; I seem to have it much further down on the page as it’s showing up not in the top navbar but through the titles/ headers on my pages. Any clue how to fix that? Thanks!
Hello! Thanks for your appreciation, receiving such a positive feedback of my efforts is always a pleasure 
The layout problem described is probably because you are having too many menu items, so it breaks down below the navigation bar.
There are two possible solutions:- Remove a few menu items, until the menu layout becomes fine
- Reduce the font size of the menu items in the Customizer at Typography > Navbar > Menu Links.
Let me know if you need further assistance with this. Cheers, Erik
that did it. and I can slip in the things off the menu in other places. Thanks so much!
Your welcome! Happy customizing. Cheers, Erik
Great theme! I was wondering how/where to download the update?
Thanks, glad you like it! 
Please refer to the updating theme part of the documentation. Let me know if you have any further questions. Cheers, Erik
