334 comments found.
I am getting a Google Maps invalid API key on my website.
http://prestoncrousedesign.comNot sure what’s going on? Help please.
Hi Preston,
Thanks for choosing our theme. You need to set google api key and google font key from Rs-Card options->General Options->Google API keys. There is link under that fields where you can set the key. Feel free to contact us in case of further questions and may the force be with you 
Pretty much right after I posted this I figured it out… smh lol Thank you
Hi, what exactly does »MPMU support« mean?
It means that site is WPMU compatible and you can use multisite with site.
Hello – Before I purchase the RSCard for Wordpress, can you tell me if I will be able to: 1) Take out or change the name of menus/screens for Portfolio, Calendar, Blog, etc. that I don’t need. 2) Edit the number of social media links on home page (LinkedIn, etc.) or take out altogether 3) Take out “download resume” button. 4) All reconfigured menus will work on smartphones, other devices.
I assume I can chance all colors and background pictures as most theme packages.
Thanks, Matt
Hello Matt, Thanks for interest in our theme and thank you for questions. 1) Yes, you can add, remove or change any menu item. 2) Yes, you can see here a list of available social media links. You can have any of them or remove all social media section from the theme. 3) Yes, you can edit/remove or add any button almost anywhere in the theme. 4) Yes, the theme is fully responsive and mobile optimized. You can choose primary color for the theme, there are limitation for color changing to keep the theme beautiful and elegant. Theme is very flexible so you can even change the fonts and add or remove any section. Let us know if you have more questions.
Two days ago I downloaded this theme for my website and I installed it in WordPress. But now it doesnt work anymore. My website is loading constantly. I had contact with my hoster and he said he thought it had something to do with the theme. I updated Wordpress and the plugings and it’s still not working. When I install another theme it does work. Can you please help me? My website is www.corinegiezen.nl. Thanks in advance. Corine
Hi, thanks for choosing our theme. We can see an error on page load. You are using wrong id’s in the theme, they shouldn’t be capitalized, all id’s should be with lower case and you can’t use punctuation mark/apostrophe (‘). Also you need to set the google map api key in the theme. For more information please read the documentation. In case of any further questions please feel free to leave a comment or you can email us to support@px-lab.com Good luck!
Hi there,
I have purchased this theme and I’m wondering how I can remove the percentage score for the skills? I’m happy for the bar to represent the percentage, however, I’d rather it not state the value above.
Thanks for the awesome theme!
Hi, thanks for choosing our theme. We are working on update for the theme, new version will have option to add any symbol or value different from percentage. We will submit update till tomorrow. Thanks.
That will be great. Does the update happen automatically? How will I update the theme once it is available.
You will be notified by email that new version available. Then you will need to download new version, remove current theme and add new version. Feel free to contact us in case if you will have questions with that.
Hi, we have updated the theme, now yo can add any symbol or value to skills section. Just download new version of the theme, remove previous one and install new one. Good luck!
Hi! Can you please add qtranslate compatibility to the theme or multiligual usage is only for wpml? Thanks.
At this moment we don’t have plans to add qtranslate compatibility. We have miltilingual compatibility for WMPL only. If we will add qtranslate support will inform you additionally.
I want to buy this template, but I would like to know. How do I activate the menu for Translation?
Hi, thanks for interest in our theme. You need to use WPML plugin. More about that plugin you can read here. Feel free to contact us in case if you have questions.
How does it work? It is easy?
It is depending of what experience you have of working with wordpress. Try to read documentation and starting guide on their official site. Also you can find a lot of videos and tutorials in youtube. Try to search how wpml works.
Yes, but I see it’s different style. RS CARD is cute, but WPML default style is not pretty
So if I buy only what I give to activate?
If you want to have multi language site, you need to buy rscard theme and wpml plugin.
Hi, How do I get rid of the calendar icon on the ;
Highlighted Textfiled Info
Hi Greg, Unfortunately there is no functionality from options, but you can do that manually. Open file page-home.php On line 92 remove this part of code
<i class="rsicon rsicon-calendar" />Hope this will help. Let us know if you will have more questions.
I am trying to upload the content as displayed in the example and edit from there but following your steps isn’t working for me.
Thanks Rob
Hi Rob,
Thanks for buying our theme. There was no changes in the way how the demo content importing. If you are following steps in documentation and it still not working you can send you wordpress credentials to our email and we will do that for you. Send your url, wp login/password to support@px-lab.com Thanks
Hello! Congratulations. It is compatible with multisite (WPMU)? Greetings.
One more question. If WPMU compatible. I can use in 3 subdomains to have 3 different languages with WPML plugin?
Hi, thanks for interest in our theme. We didn’t used multisite for this theme but will check multisite compatibility and will let you know tomorrow.
Ok. Thanks.
Hi, how you are going to use wpml? You want to use different subdomains for each language or you have other reason to use multisite and subdomains? Please read this article about how to setup WPML for different subdomains without WPMU. You can write us to support@px-lab.com if you have more question or if you wan to describe in details your task. Re: WPMU we will reply little later.
Ok. I’m waiting for answer to WPMU. ACF must be compatible with WPMU and make the purchase, but I would like to use your template CV with another theme I bought here at Envato. I want to use it in both languages as subdomains / subdirectories.
I wonder if you can convert a theme I have in HTML WORDPRESS for and how much it costs. Well, I’ll buy your theme anyway. It is very nice and functional. Thanks for answering and sorry for bad English, I am Brazilian (pt_BR). Good luck with sales and success.
Hi again, ACF is compatible with wordpress WPMU however we will need to prepare ACF files which you will be able to import on child sites, otherwise ACF will work on main site only. We are planning to include that update during next month however we can provide you files before official release upon request. For converting html template to wordpress theme please send us request with link to the template and details what you expect to get to support@px-lab.com
Ok. I’m wait. Thanks.
Hi! I just have added API keys in RS Card-Options and after that my map in contact form was disappear. When I deleted Google Map Api Key the map returns. So should I have a Google Map Api Key?
Hi, We have tested and everything works fine in your site when we put the key. Maybe you put the wrong key, please generate the key here.
Thanks for reply, but I need two keys Google Font Api Key and Google Map Api Key. So I put both of them, but you can check, my map doesn’t work.
And second question why do I need Google Map Api Key? without it my map works perfectly!
In RS-card options under Google api options you can see instuctions url where you can generate key for map and fonts. Possible it is not working because you need to type your address in this way. The reason is why you need to generate this keys because by default we are using keys generated via our accounts and they have limitations for requests. It is required to have own keys for fonts and map to have better performance.
Sorry I put with .* that’s why it doesn’t work. Thanks for your quick reply!
Hi, I purchased the Wordpress version of this theme.
Is there a way to use this also in static HTML sites? I know that there is a dedicated version of the theme for that.
Kind Regards
Hi, thanks for choosing our theme. Unfortunately no, there is no way to use this also in static HTML version. You need to buy html version for using it as static HTML site.
Hi, I just uploaded the new theme version and realized that the plugins were not updated. I had to upload them separately. Is this as intended?
You need to remove deactivate plugins, remove them and then wordpress plugin installer will offer you to install plugins again. So you just need to reinstall them again.
Hi! Could you tell me, why I can’t reach portfolio and others links from my blog? you can try http://sultanbek.com/blog/ where in admin I can fix it?
We have sent solution to your email. Let us know if you will have more questions.
Hi, I have installed the theme and demo content as per the instructions, however the demo content is nothing like the site i previewed and purchased: http://rscardwp.px-lab.com/
Please can you advise on how I get your demo content into the template so I can modify for myself?
Thanks
Hi, All sorted now. Thanks
Hi, thanks for choosing our theme. Glad that you figured it out. In case of any question try to find answers in documentation otherwise feel free to contact us
Hi! Approximately when will be the update of this month available? Thanks.
Hi we have submitted updated version to themeforest, waiting for approve. See changelog for more details.
WooCommerce integration will be added in the next update?
We are going to integrate woocommerce during this month.
Hey, I really want to buy this theme I am currently running on PHP 7 apache does your theme support PHP 7?
Hi, thanks for interest in our theme. It should work fine on php7, but for making sure you can provide your server details, we will install theme and then if everything will be ok you will buy the theme. You can send you credentials to support@px-lab.com
Thank you so much that means a lot 
. I have sent you the credentials.
Thank you too, we have received you credentials we will get back to you with answer.
Sure
Hello!
Love your theme, but it seems I have a problem with the icons. I can only see white squares. For social icons as well as standard icons on the website. How can I fix this?
Hi, thanks for choosing our theme, could you please provide your site url? We will review and will let you know how to fix.
url: sanneijspeerd.nl. It works in Safari, but not in Chrome. Didn’t test with other browsers..
Fixed it. My wordpress settings weren’t correct. Deleted the ‘www’ by the Wordpress URL. Now it works!
Hi, glad to hear, feel free to write us in case if you will have more questions.
Hi there! Unfortunately the theme is not translatable completely: For the important contact form there is only one language possible.
Hi there, recently we have added wpml support to the theme, we are going to change how the contact form translations works, we will update the theme till end of the week.
That sounds really cool! Looking forward to it.
I need a refund because its incompatible with 5 plugins and it isn’t working as I thought it would. Please and thank you!
Hi,
Thanks for choosing our theme. Unfortunately we can’t approve your refund request. We are referring to “Why a refund may not be given” section in Envato Market Refund Rules (http://themeforest.net/page/customer_refund_policy#not-refundable). In your case it is “the item did not meet your expectations”.
However we can try to help you with compatibility of that plugins. Which plugins isn’t work with the theme? Please write us to support@px-lab.com send us your site url and wordpress access and we will try to help you.
Hope for your understanding. Px-lab support team
