Hi Sidusinfieri,

Thanks for contacting us.

1. It is possible to do that. After purchasing the theme, our supporter can help you with a Custom CSS code.

2. Unfortunately, the sliders can not be full-width when theme is in boxed layout . It can just be full-width if theme is in full-width mode.

Best regards,

CactusThemes

I fixed it ,, thank you

HI Abonasser,

It’s glad to hear that.

Best regards,

CactusThemes

Hi Sidusinfieri,

Thanks for contacting us.

1. It is possible to do that. After purchasing the theme, our supporter can help you with a Custom CSS code.

2. Unfortunately, the sliders can not be full-width when theme is in boxed layout . It can just be full-width if theme is in full-width mode.

Best regards,

CactusThemes

Hi,

Thanks for contacting us.

Your post will be save when importing sample data. But it is better to back-up all your posts in database before importing our demo data. If you have any issue with import sample data function, please contact us at http://ticket.cactusthemes.com/ so we can help you check better

Best regards,

Cactusthemes

Header/Nav-bar. I want to change its background color.

Hi,

You can use this css code at Theme Options > General > Custom Css to get that

#main-nav { background-color: #ff0000;}

Best Regards,

CactusThemes

No problem, Rose! Thanks for your quick reply. I just wanted to see if it was possible, since I spent a couple hours trying to do it and couldn’t find a way. I’ll stick to what is available! Thanks again!

About the Brand Text Ad at the “Cactus-Video Ads” settings, shouldn’t the text be gone after the user click to skip the ad?

Hi,

In “Cactus-Video Ads” settings, you can choose to enable/disable Brand of Ads as well as select Ads Logo or Ads Text, but currently this Ads text will remain after skipping Ads.

We will consider your question, if it’s needed to make any update. However, we don’t make sure about the update will be applied or not.

Best regards,

CactusThemes

Hi,

Please don’t worry, when you import the sample data, all demo images are not imported due to some copyright licenses.

However you can replace the dummy images with your images normally. Similarly, you can update the sample links in the video posts with your own video links. For more details of post format, you can check here http://newstube.cactusthemes.com/doc/docs/post/post-format/

We’re sorry for this inconvenience and thanks for your understanding.

Best regards,

CactusThemes

Thanks. One more question, i install sample data package. and now can`t change Front page in Reading…when i create new page with “Template: Front page” add to A static page (select below) FRont page > open different page and in this page i can`t edit something, cuz in page settings nothing to show..

Hi,

The page you select in Settings > Reading > Front page displays > A static page for Font page: will be used as your home page and can be edited normally.

In this case, could you please provide us more details of your issue by text/image so we can help you better

Best regards,

CactusThemes

Hi Demisoda2k,

Thanks for contacting us.

Yes, the Smart Content Box – layout 4 support pagination with left and right arrows at the top-right corner of its. You can click these arrow to see the next/previous posts. But it doesn’t not have the pagination with number of page as in a blog page. Please check this image for more details http://prntscr.com/blzew7

And, it doesn’t support infinite scroll as you can see in the Smart Content Box parameters (count, item per page) here http://newstube.cactusthemes.com/doc/docs/shortcodes/smart-content-box/

Best regards,

CactusThemes

Hi,

1. In the Header shortcode, you can control the post display by using its param such as count (number of post), ids (id of posts), etc .Please check our document here for more details http://newstube.cactusthemes.com/doc/docs/shortcodes/posts-grid/

2. In your post edit, you can control the post description on front page by add your text to Excerpt field. Theme will take that text to display. (If you don’t find that option, please enable it in Screen Options)

3. Please check this document to know about Parallax Shortcode, as you see there is no option to disable the parallax effect http://newstube.cactusthemes.com/doc/docs/shortcodes/posts-parallax/

Best regards,

CactusThemes

Thanks for your quick answer.

1. I didn’t find the right parameter in the shortcode to offset the first 5 articles from the slider. On my homepage, I featuring a slider and the latest articles. I don’t want to show/repeat twice the same article. How can I manage that ?

2. There is no CSS code I could use so I don’t need to modify each article separately ?

3. No way to modify it using code ?

Best,

Hi,

1. 1. In the Header Shortcode, you can control the post that display in it by using Condition = Input and ID = list of post ID.

2. Sorry there’s no way to use CSS code. The length of your post description related to your text that you input to Excerpt. Theme just take your text to display.

3. This is full parallax shortcode: [xparallax layout=”” count=”” condition=”” order=”” cats=”” tags=”” featured=”” ids=”“]

As you see, it has no param to disable element effect.

If we are not clear about your point. Please description more details so we can help you better.

Best regards,

CactusThemes

Hi Flyeyes,

Thanks for contacting us.

Newstube theme is totally compatible with Wordpress 4.5.x. You can see our official Release log for more details http://newstube.cactusthemes.com/release_log.html For example: NewsTube 1.5 – 2016/04/14 #Support WordPress 4.5 and the latest version is NewsTube 1.5.1 – 2016/05/16

Best regards,

CactusThemes

Hi , I have sorted this , more or less. When I scroll down the page I see my logo, but, when I scroll back up I see the ‘Newstube’ logo. I inserted the front page to install my own logo.

Hi, Sfweb05,

Please submit a ticket to our Support System at http://ticket.cactusthemes.com/ with your site URL so we can check and provide support better.

Best regards,

CactusThemes

Hi,

We have 2 header layouts in 2 background colors: black and white. You can select layout you need for your page. Also, if you want to change to other color, you can add this Custom CSS code to Theme Options > Custom Css option:

#main-nav { background-color: #54fff5;}

The value of background-color code can be changed as you want.

Please create a ticket to our support system at http://ticket.cactusthemes.com/ so we can help you better.

Best regards,

CactusThemes

Hi,

We have created some pre-built page templates which included NewsTube logo as default. So please make sure you have choose your page “Template” is “Front Page” then check again.

Best regards,

CactusThemes

Hi, Thank you for the help. The problem was fixed. Can you please also tell me how to change the background color of the header with the menu? I cannot seem to find the options in the theme options.

Hi,

We have 2 header layouts in 2 background colors: black and white. You can select layout you need for your page. Also, if you want to change to other color, you can add this Custom CSS code to Theme Options > Custom Css option:

#main-nav { background-color: #54fff5;}

The value of background-color code can be changed as you want.

Please create a ticket to our support system at http://ticket.cactusthemes.com/ so we can help you better.

Best regards,

CactusThemes

Hi,

It seems you did not install all recommended plugins. Please check our document here for more details of one-click sample data import:

http://newstube.cactusthemes.com/doc/docs/install-sample-date/one-click-install/

Best regards,

CactusThemes

Hi Ayex,

Please check again maybe it’s just an issue of network connection and make sure you have filled all required information in the submit ticket form.

If it still doesn’t work, reach us at email hi@cactusthemes.com with information of your Envato username, Purchase Code and description of your issue or question. We will help you create a ticket.

Best regards,

CactusThemes

Done and published. Expecting your response. Thanks

Hi Rekinek,

Thanks for contacting us.

Currently, News Tube does not support to show featured image when sharing post with twitter. But we will add this function to the theme in future. Please follow our release log for more information of this update at http://truemag.cactusthemes.com/release_log.html

Best regards,

CactusThemes

Hi,

We have updated Twitter share function in the latest release of NewsTube theme. Please check NewsTube’s Release log here http://newstube.cactusthemes.com/release_log.html and update the theme for the more convenience.

Best regards,

CactusThemes

Hi Lauradawaf,

Thanks for contacting us.

- For Advertising Sidebar: You can add Google Adsense code, HTML code or Shortcode of Cactus-Ads in Text widget (Text widget is assigned to Sidebar)

- For Social buttons, you can use plugin as in our demo we use Accesspress Social Counter plugin to display Social network in Main Sidebar.

You can refer our documentation for more details about advertising in NewsTube theme: http://newstube.cactusthemes.com/doc/docs/theme-options/advertising/ http://newstube.cactusthemes.com/doc/docs/installation/newstube-plugins/newstube-ads-plugin/create-a-video-ads/ http://newstube.cactusthemes.com/doc/docs/installation/newstube-plugins/newstube-ads-plugin/use-video-ads/

We look forward to your positive reply.

Best regards,

CactusThemes

Hi,

Thanks for your prompt reply.

Am I correct in thinking the social buttons shortcode is: [aps-counter]?

Is there a shortcode to call the adverts if I use this method: http://newstube.cactusthemes.com/doc/docs/installation/newstube-plugins/newstube-ads-plugin/create-a-video-ads/? If so, what is the shortcode?

Thank you very much for your help!

Hi,

- For Cactus-Ads shortcode: you can add Google Adsense code, HTML code or using image which is saved in your server to create an anvertisment. After that, Ads will automatically generate an ID so you can enter the Ads Shortcode with structure [cactus-ads id=”“] in Text widget to display ADs in the Sidebar. (The widget should be assigned to Sidebar as we said before)

- For Social buttons shortcode [aps-counter] we checked and add this shortcode in Text widget and and display this shortcode in Main Sidebar and see it work normally.

Best regards,

CactusThemes

Hi,

In order to make “Playlist” tab as the first tab on the Channel page, you can go to “your-folder\wp-content\themes\truemag\cactus-channel” folder and edit the “single-channel.php” file follow this image http://imgur.com/J6vDeK6

Best regards,

CactusThemes

Thanks RosePham it worked. How may I make Playlist to be the Active tab when open a channel page. It is still Videos tab (which is the second tab now) that shows first.

Hi,

Within “single-channel.php” file, you can try to move the code

(!isset($_GET[‘view’]) && ($cpage ==’‘)) ||

in Video tab section to Playlist tab section like we did in this image http://imgur.com/yvZLjxt

Hope that helps.

For more convenient support, please create a ticket to our Support System at http://ticket.cactusthemes.com

Best regards,

CactusThemes

Hi Happy-cactus,

This issue might be caused by a plugin which theme doesn’t support. Could you please deactivate plugin one by one to check.

Also please create a ticket to our Support System at http://ticket.cactusthemes.com/ with our Admin account so we can help you check better.

Best regards,

CactusThemes