271 comments found.
Thank you for your update. I downloaded the new update, but I don’t know how to update it to my site. Also, the mobile version doesn’t work well. Please kindly help me see what happen. Thank you. site: www.cn.ybycpa.com
Hello. Please do open a support ticket at http://anpsthemes.freshdesk.com and our staff will be glad to help you. Thank you for your purchase and best regards.
I’ve tried EVERYTHING to remove feature images from posts… any suggestions?
Hello, a featured image can be removed on the post’s edit page. The Featured Image field is found on the right side. To remove it press the “Remove featured image” link.
If you cannot remove the image with the above steps, please open a ticket at https://anpsthemes.freshdesk.com/ and send us a link to your site and your WordPress login access.
that’s clear… but I want it to appear in the preview… http://wiltongroup1.wpengine.com/recent-blog-posts/
Sorry for misunderstanding. So you only want to have it appear on the main blog page, but not on each post?
yap 
We don’t have an option, but that can be solved easily with CSS. Please place the below code under Appearance – Theme Options – Custom CSS:
.blog-single .post header img { display: none; }
I’ve tried this before… it doesn’t work… http://wiltongroup1.wpengine.com/wilton-property-newsletter-june-2016/
The code is not working on your site because it is wrapped around with the <pre> tag.
Please just use the CSS inside: .blog-single .post header img { display: none; }
I don’t understand… just tried with an empty page… same error
When you copy the above text, you also grab the HTML tag that is around it. Simple remove it so just the CSS is left. Currently on your site the code is:
<pre>.blog-single .post header img { display: none; }</pre>
It should be:
.blog-single .post header img { display: none; }
You can also send us your WordPress login details to https://anpsthemes.freshdesk.com/ and we will change the code for you.
Super! Everything is working now! Last question and my site will be completed… http://wiltongroup1.wpengine.com/recent-blog-posts/ looks great now but when I click on one category e.g. http://wiltongroup1.wpengine.com/category/property/ everything looks horrible… I have tried to play with archive.php the whole day… but at the end the template gets stuck… any idea?
First thing I recommend that you don’t show the full content but just the excerpt. To do so, inside the WordPress admin area go to Settings – Reading and change “For each article in a feed, show” to “Summary”.
The titles are not visible due to this custom CSS you added:
h1 {color: white;}
Remove it or change the CSS to be more specific, eg.
.page-heading h1 {color: white;}
Hello, I’m unable to save any changes on the site as it’s just timing out, any thoughts? I’ve submitted a ticket and wondering if it has anything to do with the theme update? if so where can I download the update?
Thanks,
Hello. Yes i already replied to your review. Thank you for opening a ticket, our support staff will check it asap. However its almost midnight here so it could take untill the morning. We did not have any issues like that so we are almost certan this not caused by our theme. I really hope you will reconsider the rating and review as this really helps us to better our services and product. Thank you and best regards
Thanks for the fast response, I’ll definitely improve my ratings, sorry for the harsh response it’s just very frustrating to pay for a product that doesn’t seem to work properly. It doesn’t seem to be the host as I’ve checked with them and I’m working on other themes simultaneously for other clients and everything is working great, I’ve left all my login details to the site and I hope you’ll be able to solve my issue. thanks
Great,glad to hear this. Diferent themes have diferent requirements specially premium themes. I am confident we will find a solution if not we can in a worst case scenario offer a refund. Thank you and best regards.
Hello, I bought this theme a week ago. Everything works fine except menu. on the second menu, all of sub menus overlapped. I want this second menu to be displayed fully. Please kindly help me. Thank you. my domain is cn.ynycpa.com.
Hello, thank you for purchasing our theme.
We will release an update on Monday that will fix the issue. We apologize for the inconvenience.
Thank you for your reply so quickly. I just wonder if there is a way that this menu can be mega menu. Thank you
Yes, please take a look at http://anpsthemes.com/accounting-documentation/#megamenu
You need to activate the CSS Classes classes under Screen Options and add the “megamenu” class to the 1st level link. Then for the children, assign bootstrap classes (depending on the layout). Eg. col-sm-6 for a 1/2+1/2 layout.
You said you would release an update on Monday, but so far, I haven’t got it. Where can I see the update? Thank you
The update was just published to Themeforest and will be available as soon as Envato approves it. You can contact us at https://anpsthemes.freshdesk.com where we can send you the new version right away.
We apologize for the delay in providing the update.
Hello, just giving you the heads up that update was just approved. Again thank you for your patience and understanding.
Best regards
I’ve the same issue with VC like Limitless Online.
Make sure you are using the latest version of Visual Composer. Are you receiving any errors in the developer tools? (f12 to open them)
See here on how to update Visual Composer: http://anpsthemes.freshdesk.com/solution/articles/5000507163-how-to-update-visual-composer-
Gday. I updated to the new WP version & updated to latest version of the Accounting theme alas VC will still not load … please help!
Make sure you are using the latest version of Visual Composer. Are you receiving any errors in the developer tools? (f12 to open them)
See here on how to update Visual Composer: http://anpsthemes.freshdesk.com/solution/articles/5000507163-how-to-update-visual-composer-
actually i do get errors, the visual composer map module has the issues
all the pages failed to load the visual composer editor when I tried to edit the pages
The Visual Compoesr issue with editing is do to a compatibility issue between the old version of Visual Composer and WordPress 4.5.x. Updating the plugin will solve the issue.
Google Maps are reporting issue, because as of June 2016, Google Maps no longer support keyless access and requires an API Key to work. Go to https://developers.google.com/maps/documentation/javascript/get-api-key and follow the described steps to retrieve an API key.
Once you receive your API Key, inside the WordPress admin dashboard navigate to Appearance – Theme Options – Google Maps and input your API key in the input field.
Make sure you are using the latest version of our theme, as we added the Google Maps API options in the latest version.
Can i use uber menu plugin with your theme?
Hello. Thank you for your question. We did not test uber menu compatibility but accounting does have its own simple megenu option. If you need help setting it up and the documentation is not enough you can always open a ticket for additional help. Thank you and best regards
Hi, I used the Theme-Options/Page-Setup/Coming-soon-page feature while I was customizing the theme. Now I am finished and I removed the Coming-soon-page from the dropdown but it doesnt seem to be working. It stucked in the coming soon page, no matter what I select from the dropdown… Please any suggestions?
Thanks Adamos
Hello, interesting. Would you be so kind and open a ticket on http://anpsthemes.freshdesk.com so our support staff can help you. It is much easier and if needed they can log in to your WP so do provide access to your WP if you want. I am sure we can help you.
Thank you and best regards
Ok thanks. I am doing it right now
I’m trying to change the color of the nav bar items. I don’t see the option in the color settings of the theme… Where would it be?
Hello, global navigation colors are found in Appearance – Theme Options – Theme Style – Main theme colors: Menu text color, Submenu background color, Submenu text color.
Then for the 1st page you also have option under Theme Options – Page Setup – Menu Types.
Hello, if i understand you correctly the navbar color depends on the selected header type you have in that case you go in our theme options under page setup you will see under menu types the background color options, that should do the trick. If you still can’t find it or having any other issues, i would urge you to open a support ticket at http://anpsthemes.freshdesk.com so our support staff can better assist you. And i am very sorry for the late reply usually wekends backlog our support a bit so it takes a bit more on Monday to clear it. Thank you for your patience and best regards
How do I edit the hours of operation, phone number, address information in the header and footer? Thanks
Hello. Thank you for your purchase. You can edit that in the widget area. Thank you and best regards
I was able to change to footer contact info, but the header contact info is not under the widgets. How would you modify the customer login link and contact info found at the top of the theme?
Nevermind found it via another menu item, FYI it was not under customization.
Hello, I am glad you found it. For further support it would be great if you open a ticket it is much easier to help you. Thank you and best regards
Hello, i recently installed the them on a site, everything was working fine, up until I decided to change things in the “theme options” tab, so i changed the color scheme from the default to the orange one, saved and now the “theme options” tab is completely unusable, every time i try to open it now i get an error 505, please help, I don’t know what to do.
Hello, strange problem indeed, could you please open a ticket on http://anpsthemes.freshdesk.com and our support team will be more than glad to help you. Thank you and best regards
I want to install Google Analytics script in the latest version of the Accounting Theme, but I do not see the ANALYTICS menu on the Advanced Admin Panel. Also theme has no header.php file. Where do I embed Google Analytics script?
Hello, we unfortunately had to remove Google Analytics, as Envato recommends analytics to be in a separate plugin.
We recommend using https://wordpress.org/plugins/google-analytics-for-wordpress/
Hi! I have installed the theme and revolution slider plugin is not activated. I I have written my Item Purchase Code, but it doesn’t work. Thank you
Hello, revolution slider is bundled with this theme, there is no need to enter a purchase code. It should work. If you are experiencing more issues please do open a support ticket at http://anpsthemes.freshdesk.com
Thank you and best regards
On the news / blog page – is it possible to set each post to a limited number of words ? at the moment the post list shows each post in full ?
Yes of course it is, you can set excerpt on summary option and you can insert your own seperate text or you can set to read it by default in your wp settings. For more help do open a ticket on http://anpsthemes.freshdesk.com
Thank you and best regards
thanks
After upgrading WordPress to version 4.5.1 my Visual Composer is stopped operating. Because the Visual Composer part of theme Accounting I can not upgrade it. Does that mean I have to buy a license for the Visual Composer or just need to upgrade the theme Accounting. Update Theme Acoounting is also problematic because of the needs of the portal, theme translated into the Croatian language. What can I do ?
Okay. I bought a Regular license for the Visual Composer, upgrade it to the latest version Version 4.11.2.1 and now he is working correctly, except that we are still not working properly Google Maps. If I deactivate Visal Compser PlugIn then properly see Google Maps but do not see other items created by Visual Composer. What can I do?
Hello. Please deactive and delete vc. Then the system will promt you to install it again and you will get the new version which should not have any issues. Thank you and best regards
I did what you said but Google Maps is still not working. I see only an empty white space at the place of map. Here’s a test link: http://knjigovodstvo.poslovna-potpora.hr/index.php/test-page-2/
In that case please do open ticket at http:// anpsthemes.freshdesk.com and our support staff will be glad to help you. Thank you for your patience and best regards
hi there, this is fully RTL ?
thanks! 
Hello, yes our theme is fully RTL supported. But if you do find any issues, we will be happy to fix them as soon as possible.
Thank you for your interest in our theme. Feel free to ask us any additional questions.
Hi there,
I want to purchase this theme.
Will this theme provide following functionalities?
1) Register/Login account for user 2) Online appointment booking 3) Is visual composer included? 4) If user submit documents online, any facility of viewing the documents in dashboard?
Thanks in advance.
Hello, thank you for your interest in our theme.
1., 2. and 4.: this would require an additional plugin or service to add this functionality. 3. Yes, it is included.
Hi I’ve purchased this theme. I am not able to find the sample demo data to install in the theme. Please advise. thanks
Hello, you have the the potion in your theme options, under dummy content.
Thank you and best regards
oh yes. found it
thanks
One more question. The top bar contains phone number field. i want it something big like this image.
https://www.dropbox.com/s/wc6knpyeflxe720/screencapture-adviser-axiomthemes-com-1463144770112.png?dl=0How can i do it? Is there any option in theme for this ?
Many thanks in advance
Hello, that would be a custom design option since our theme does not support this kind of stile. But there is a good news we are preparing to launch a huge update for this Accounting wp theme which is due next week. It will add new demos, new features one of them is something a bit similar to that.
Thank you and best regards
Okay great. Will be waiting for it. Thanks
Hi I want to make the homepage slider half of its size. How can i do that? which files should i change? Thanks
Hello, you can do that in the revolution slider settings. For additional support please do open a ticket at http://anpsthemes.freshdesk.com so we can better assist you. Thank you and best regards
bug report 404 page customizing not working.
For full customization options, make sure you have assigned a page as the 404 page under Appearance – Theme Options – Page Setup – 404 error page. This allows you to fully change the 404 page content, as it works as a normal WordPress page.
If you did make customization as described above, please tell us in more details about the issue.
i added 404 page top images but it’s only coming 404-page http://www.lwdaccounting.com.au/404-page/ only if i try some different page like this out http://www.lwdaccounting.com.au/tttt it’s not coming.
Thank you for letting us know about the issue. The bug is going to be fixed in the next update. Sorry for the inconvenience.
how to update theme. please provide video or print screens.
Hi,
thank you for contacting us.
You can check article here: http://anpsthemes.freshdesk.com/solution/articles/5000539817-how-to-upgrade-a-theme-
If you will have any problem, just open support ticket: http://anpsthemes.freshdesk.com and we will help you.
Best regards
very bad seo support theme.
i’m use in alto themes from themeforest but this one very poor one on seo did u know two title tags. no clear code
I’m using the included the POT file to translate my theme, but it’s not working. Can you help me out?
I need to translate the theme…. Thanks for your help!
Hello, are you using Loco Translate? Are you getting any errors or is the translation just not showing up?
Please open a ticket at https://anpsthemes.freshdesk.com That way you can also provide your WordPress login access and we can check the issue directly on your site.
I’m using POEdit software. The translation simply doesn’t show up at all… Do you still want me to open up a ticket on your site?
Hello, in any case we suggest that you open a ticket, since that is the only way our staff can support you more efficiently and further on track your request history for possible further tickets.
Thank you and best regards
Thanks! I’ve just opened up a new ticket. By the way; Is this theme WordPress 4.5 ready? Is it safe to upgrade? 
Compatibility for WordPress 4.5 was added in the latest update. You will also have to update Visual Composer, as they also just recently added compatibility.
Cool! How do I update Visual Composer? 
Cool! How do I update Visual Composer? 