102 comments found.
Hi, where can I set parameters (like emai l-different from administrator email-) of the contact form? I can’t find any help in your instructions. Thanks!
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hi,
Amazing Work ! Where can i change the police (menu, body) in the backoffice.
Thanks
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hello, Thanks for your theme. I’m finishing a great site with it for a client. But I can’t find where active a 2nd language. I’d like to have the website in french and english.
I know where are the PO files of the theme, I translated it in 2 languages, but I can’t find how to activate a selectore to switch from one language to another fron anypage. Is there a recommend plugin for this?
Thanks for your help, Best regards
Hello, Thank you very much for your kind words! We have got your ticket and has answered. You need to use WPML plugin. This one is compatible with our theme. Best regards.
Hi, Thank you for your quick answer. We’ll do it this way. But just to let your know, in Wine business, it’s often open to international selling, so 2 languages will be very usefull for all your non english customers I think.
Thanks anymay, Best Regards.
Hello Tempopasso,
I understand you but multilanguage website can be achieved only with the help of WPML plugin. It is a common practice. If you have some issues with WPML plugin you can contact our Support System.
Best regards.
Hello my name agung,
how to add a new icon on the top of title each section ? because the icon not in font awesome. thank you
Hello,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hello, when I try to install displays Generic error in wordpress. I am using the latest version of WordPress 4.6.1-pt_BR. It can be the file size is too big? When I install minor issues does not display error. Can you help me?
Hello Reolso,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hi!, i recently bought your theme, but then when i installed the pluggins required, the site crashed, and now appears an 500 error. Whats going on?
Hello Perykovich, I suppose you have a lack of memory_limit on your server. That is what you get this error. You have got a reply on your ticket. So we are waiting a feedback from you. Best regards.
Great theme but disappointing there is no custom CSS or JS area in the theme settings, most themes come standard with this these days 
Hello Mrmagoo2012,
Thank you very much for your nice review about our theme. Unfortunately, it is the recent Envato requirement for not using custom CSS and JS fields. The argument is “It should be plugin’s functionality”. You can try to use additional plugins, for example, this one: https://wordpress.org/plugins/custom-css-js/
Best regards.
Thanks for your reply, however that makes no sense. I mainly perform custom CSS tweaks to the theme, a quick custom CSS option in my opinion is a must for any decent theme settings. I don’t fancy installing additional plugins to achieve something that should be included, instead I have to resort to editing the themes core CSS files.
Hello, According to the WordPress Codex, you can use child theme for custom css changes. Just paste to the style.css file the changes you need. It works without any issue. Best regards.
excellent theme. one question. does the shop have categories?
Hello Kallan,
Please, contact us via ticket system. It will be much faster and more effective. Most probably, your request requires access to the website, so comments are no good for that.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
do this theme have RTL support?
Hello Marina-shenhar29,
Thank you for your interest in our theme. Unfortunately, this theme does not support RTL.
Best regards.
Dear Customers,
We are sorry for the inconvenience. Temporary Ticksy support system is not available now. During few hours it should start to work again and you will get your ticket replies.
Best regards.
Hi there! How can I change the “Award winner” text and define which product has this badge?
Hello,
Please, contact us via ticket system. It will be much faster and more effective.
Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page.
Thanks
are there psd files with the theme
Hello HJ2013, Thank you for purchasing our theme. PSD files are included. In order to get these files, contact us via ticket system. It will be much faster and more effective. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form.
All information on the work of our support team you will find in the Support section on the theme page. Best regards.
Hi there. Great theme
Hello Bonjozi, Thank you very much for your kind words! If you have any theme issues, do not hesitate to contact to our support team, we will be happy to assist you. Best regards.
Hello, In case you recently could not use our ticket system and had issues submitting support tickets, please do not panic. All you need to do is either to try creating the ticket again or to send your request to _Presale questions category which does not require purchase code verification. Unfortunately, the issue occured for reasons beyond our control, though we continued assisting you in comments and pre-sales tickets all this time. Please take our apologies for any inconvenience caused.
Really nice theme, GLWS 
Hello Fieldthemes, Thank you very much!
Hello, is there a chance to use this video in the back of Home 2 private on my website later on or buy some where a similar one?
I really like it that way, so i would like to use it. I totaly understand that the rights belong to the creators and that its more personal with every one owns pictures, but really like it as this all is and would like to keep this backround.
?
Hello Joerg29, Thank you for your interest in our theme! After our theme purchase we provide our customers with a page url where they can buy this video. It costs $8 Also we provide with any image id that is needed. Best regards.
Super modern design and I love the grid and typography. Good luck with sales!
Hello Codefactory47, Thank you very much! We appreciate your review. Best regards.
Really elegant theme. It will fits many fashion blogs’ needs. Bookmarked. GLWS
Hello Bestigorek, Thank you very much for your nice review. We appreciate it. Best regards.
Good Job, Good Luck With Sales
Hello Joomlastars, Thank you very much! Wish you good luck too. Best regards
Looks really great.
I will look how i can use it for our winery 
my first time to work with wordpress..
Hello Joerg29, We appreciate that you can be our first customer!:) Best regards.
Great job. Impressive design and functionalities. Good luck with the sales
Hello Janxcode_team, Thank you very much!
