At this time, it has no such threats at all, it is because of trojan attack on our server which caused Nortron to show this error. We have sent request to Nortron to remove it, as it will be processed you will not see it again. Thanks a lot for your interest in our product.

Thanks for contacting with us, Your requirement is possible but it need customization of 1 to 2 hours only, Please make a request for customization in theme to our support team at https://webinane.ticksy.com and our team will help you in this regards. Thanks a lot

We are sorry for this delay. This is because of local religious holidays of 4 days which will end on Saturday and we will be back to work on Monday with the same passion to serve you. Again sorry but only one expert is available and he is replying to the fullest capacity. Please be patient. Thanks again.

Ok, I read the message. Thanks for your response. Hope you can find a solution to the problem.

I did already. I wrote 4 Emails to your support and none was ever answered. This is very frustrating. The emails included detailed descriptions of the problems an our purchase code. We are waiting now for 4! weeks for an answer. Just tell us how to add services or additional costs/rooms in a booking.

We can not open a ticket at https://webinane.ticksy.com our purchase code is not accepted. What makes the support experience even worse. Therefore we wrote you emails to support@webinane.com. Please tell us what to do to get an answer for our simple question that is keeping our website project from go live for month now. Every hotel rental will need to be able to add additional rooms or services to a booking. Why is this so hard to find and not mentioned in your documentation at all?

Don’t be frustrated, we will answer your ticket on Monday for sure as i told you that local holidays are causing the delay. Thanks for your patience.

Thanks for your interest yes you can hadle the booking of two branches easily. We will further guide you after your purchase. Thanks a lot for your interest in our product.

demo or screenshot for the same will be highly appreciated. oh and you said two branches ? if more then two? support for India and Indian payment gateway like payu or ccavenue ?

Sorry the Indian payment gateways are not supported in this theme, yes you can register more than two branches, we also offer customization services for the integration of Payment Gateways. Thanks a lot for your continued interest in the product.

Please send your ticket to alternate email together with the purchase code. We will verify it and then solve your problem. Our alternate email address is support@webinane.com Thanks a lot for your patience.

Thanks for your interest, yes the customers can pay through Credit Card. This system is built-in in our theme and a complete guideline is provided in the documentation about How to Use it?. Thanks again – do let me know if you need further assistance.

This is completely compatible with WPML plugin. Thanks for your interest, let me know if you need further help. Regards, Ryan

We are sorry to say, our technical team need more detail of this problem, we are unable to understand it properly. So please provide more detail of this problem at our support email address, support@webinane.com Thanks a lot

Hi, again, and thank you for quick response. I wrote you yesterday on support@webinane.com, but now I have send more details. Anyway, when guest try to use “BOOK NOW” option for any room, popup shows, and after “CHECK ROOM AVAILABILITY”, they only received white page error on link http://www.znl-pro.de/wp-admin/admin-ajax.php?action=_sh_ajax_callback&subaction=sh_room_availability

and message on white page (for example): {message“}.

Can you help me, please

The problem seems to on your site, we have not experienced any problem in our version yet. So please share your information of ftp and wp-admin information at support@webinane.com and we will diagnose it and then fix it on your server. We will also give you the reason of this problem. Thanks a lot for your cooperation and patience.

You can customize your style in the stylesheet of Child theme for Visual Composer buttons. Let us know if you need further assistance. We will be pleased to help you. Thanks a lot

Yes it is possible but we will have to make some changes in the code. We will change this shortcode to a contact form and it will send email to your mentioned email address. We will do it free of cost for you after your purchase. Thanks a lot

Can it look like this http://travelerdemo.wpengine.com/video-slider/ ? I need to have multiple tabs for flights and hotels.

Thanks for your quick reply!

Sorry to say, this is completely a different functionality than our theme, if you want this feature in our theme, you will have to order customization. Let us know if you need further help.

I don’t use de detail section, I even removed the plus signal through CSS. It doesn’t make sense to use that for my property. So there’s no way to display html properly on room, services, and other fields listing?

What want/need to do:

Example “Rooms”: http://prnt.sc/b2b45f http://prnt.sc/b2b4nf Example “Services”: http://prnt.sc/b2b6mb http://prnt.sc/b2b6s5 In the FAQs sections, for example, it works… http://prntscr.com/b2b7ar

Could you help me please?

Thanks

Now i suggest to please email the support staff at support@webinane.com and our support staff will contact you after some time with the solution. Please don’t forget to send ftp and wp-admin information to the staff. Thanks a lot

I will do that. Many thanks.

Sorry no such type of options are available in the theme, you can make a customization request after purchasing this theme. Our expert team will bring these changes in the code. Thanks a lot

Can you please tell me about the section in which you want to disable breadcrumbs. Thanks a lot

in a full width page e.g. your example page rooms

There is not any specific option to disable breadcrumbs, you can do it by disabling the whole breadcrumbs section with page title, you can contact to our support team they will add new option to disable breadcrumbs on your demand. Our support email address is support@webinane.com Thanks a lot

Hello please follow the given guideline,

1- go to restinn/function.php at line number 77 and found this code for footer sidebar.

 register_sidebar(array(
        'name' => __('Footer Sidebar', 'wp_restinn'),
        'id' => 'footer-sidebar',
        'description' => __('Widgets in this area will be shown on the right-hand side.', 'wp_restinn'),
        'class' => 'quick-menu',
        'before_widget' => '<div class="col-md-4">',
        'after_widget' => '</div>',
        'before_title' => '<h3 class="footer-heading">',
        'after_title' => '</h3>'
    ));

2- We have also replied your mail.

Thanks a lot

I’m sorry but that’s not what I mean. The problem is the footer.php in this theme is not working on PHP version 5.6 in my server. It’s because this code “if (!empty(sh_set($footer_sidebar, ‘footer_dynamic_sidebar’)) )” return empty, so the footer form not shown. This is my web page www.suryayudhapark.com, and you can see the form in the footer not showing. Please help me solve this problem. Thanks, I’m waiting for your answer

We need your access to solve your issue, please send your ftp and wp-admin information at support@webinane.com together with the requirement and we will bring the required change directly on your website. Thanks a lot for your cooperation

nevermind, i fixed it, you have to float it left. Here is the fix: div.post-content ol li { float: left; }

Thanks a lot for your suggestion. We will include this code in the next version. Thanks

It will be just $120 and the completion time is 5 working days only. Thanks a lot

Thank you for your quick revert. My budget is $45 and I will require the same by 25th April. Kindly suggest if it will work.

We are sorry , the budget is low for this customization. Thanks for your continued interest. Let me know if you have any other question.

It is all because of a mishap in which we lost whole the data on the server together with the backup. We are working very fast to bring all of the Demos back on track. Please wait for some time and please come back to us as we will live again with double. Thanks for your interest and cooperation.

no problem mate, things happen, best of luck and just reply me back when all set.

Thanks for your patience my friend, the demos are live now and we are working to make it perfect. Please have a look at it and let us know if you need help to build your project.

First of all make sure you are using the latest version of the theme because we didn’t find anything like this in our latest version. Secondly, please send your ftp and wp-admin information to us at support@webinane.com if you still find the error despite of latest version. We will then diagnose and fix the error if found otherwise we will guide you about it. Thanks again.

You can disable booking button in header from theme options.see at below link for reference guide. http://prntscr.com/aiffja and some code changes will be needed in case you want to redirect this button to contact page. Thanks a lot