94 comments found.
Hi, please send your site URL, our developer will check and give you solutions.
Thanks
Hi, On the homepage services section are overlapping in responsive view. Can you please help me how to solve it. I already send mail theme author but didn’t get any reply. Here is screenshot shot link http://telsis.kitserver.co.uk/wp-content/uploads/2017/03/Image_from_Skype.jpg Thank you in Advance.
Hi, your screenshot is a single image, there is no service section, please provide your site url and make a screenshot for it. We need to check first where is problem.
Thanks
Pls provide email address to send to?
Hi, I imported the demo content of theme, but the home and the contact us page have some missing elements, like the clients carrousel, the map, the form etc… do you have the exact shortcodes for adding it? Can you please help me with it. Thank you in advance.
Hi, thanks for purchasing Ws-folio.
Please send email here https://themeforest.net/user/support_themestall#contact , our developer will check and give you solution.
Thanks
I have already sent email over there. still waiting for reply.
Hello! after i imported the demo content, the home and the contact us page are missing some elements, like the clients carrousel, the map, the form etc… do you have the exact shortcodes for adding it? thank you. I’m working on localhost so i need the code and i can’t give wp id and password
Hi, thanks for purchasing Ws-folio.
Please email here https://themeforest.net/user/themestall#contact for getting all list of shortcodes and elements what you need, our developer will give you all of your required elements.
Thanks
I have just sent a mail to you, i send it again in this moment 
i haven’t recevied any response to my answer. I have an other problem, how to add google maps api for the google background shortcode?
Hi, please check your email, our developer replayed you.
Thanks
Dear Ws developper, I was wondering how I can arange the products from place in the shop page?
thx in advance, xavier
Hi, thanks for purchasing WS-folio. Please add your product in admin panel->Products->Add New. And set up your shop page from WooCommerce->Settings and set your product page.
If you cannot please email here https://themeforest.net/user/themestall#contact , we will help you to set it.
Thanks
Hello. When I finished website on localhost everything was ok. But when I put online all website is misconfigurated: http://www.ricardopereira.com.br/. It seems the shortcodes or layout is not working…
Hi, please email us your admin access with site url, we have to see first where is problem. Thanks
Ok. I sent in https://themeforest.net/user/themestall#contact
I’m sorry but can’t wait more time to see what is happening. It’s the second time I had published the files. The site is acessed for many people. Just tell me if you can do it today. If not, I’ll have to remove it.
Hi, please fix your site access first, our developers cannot access on your site, it shows 404 page. And if you purchase once you do not need to purchase it again, you can download as many as you need from download page. Thanks
Yes. I did something right now to solve it. Please, try again now.
How to configure SMTP ?
Hi, please could you make more clear that where you want to configure SMTP? Thanks
to contact form. In theme
Hi, go to admin panel and edit contacts, here you will find options that how can you configure contact form. If you cannot please email us site URL with access, we will set it for you. Yhanks
there is no option in this contact form. I sent an email. i´m waiting. thank you
anyone?
Hi, please check your email, we already replayed. Thanks
I am having a problem on the blog page menu. Only Settings menu appears but does not appear the selected items. What to do? I have selected the menu already created another menu , as marked on the blog page but does not show the items. Only appear MENU SETTINGS
Hi, you need to create a menu then select theme location from bottom of menu page. Thanks
ok. Thanks.
Welcome.
Hello, how do i edit the map zoom? thanks!!!
Hi, you have to change in wsfolio-shortcodes plugins files which include in themes bundle. If you cannot please email us, we will help you to fix it. Thanks
I need to change the icons but i don´t find where is the files. I need help.
Hi, which icon you want to change? Please email us here https://themeforest.net/user/themestall#contact . We will help you and give instruction how can you change icons. Thanks
I´m waiting. i want to change icon:1 – our process, who we are, what we do.., 2 – About ws folio (icon icon-genius style=), 3- ultra responsive (icon icon-basket style=)
Hi, you need to go admin panel->page editor and click insert shortcodes, here you will find options for changing icons or you can upload custom image. If you face any problem to change it please please email us with your admin access and site URL, we will help you to change it. Thanks
The option does not appear. I have already sent email and no one answered. I sent again today and I am waiting for the reply so far.
Hi, your admin access is not working, I attached one screenshot http://theme-stall.com/ws-folio/screenshots/icons.png , please check how can you change icon using shortcodes. Thanks
the admin is working and the pass is perfect. Can you send me an e-mail? i´m waiting.,
Please email us here https://themeforest.net/user/themestall#contact with your email address, We will check again. Thanks
Hi, how can i translate the word ALL from portfolio filters? thank you
hello????
Hi, you have to change text “ALL” from themes -> wsfolio -> templates -> portfolio-content.php file. Thanks
Ok thanks, but i already changed it and its not working, i changed this:
<?php while ( $posts->have_posts() ) : $posts->the_post(); global $post;
$categories = 'Todos';
$terms = get_the_terms( $post->ID, 'portfolio_category' );
if ( $terms && ! is_wp_error( $terms ) ) :
$portfolio_category = array();
foreach ( $terms as $term ) {
$portfolio_category[] = $term->slug;
}
$categories = join( " ", $portfolio_category );
endif;
?>
its the only ALL i saw… thanks
Hi, please also change themes -> wsfolio -> templates -> portfolio-loop.php files text. Thanks
i deleted the background map from footer widget, i added again but how do i make it full screen? its in a container, it appears, thank you!
i figured it out, thanks
You are welcome.
another question, the clients carrousel, is currently set to 5 columns, right? i mean to show 5 logos at a time, how can i edit that? my logos are too small… thank you
Hi, just need to change carousel item number. You can easily change it, if you want we can make it for you. Thanks
ok, how do i change the item number? if you can help me change it its fine but i would like to know as well, thank you very mcuch
Hi, please email us your ftp access, we need to change js file. Thanks
ok i sent it via https://themeforest.net/user/themestall#contact.. thanks
Hello, any news? thanks
Hello?
Hi, this need to change in theme files, please give us your ftp access, not admin access. Thanks
how can i change color of the progess bar? (the yellow) this theme is not very friendly for editing 
Hi, this is very easy to change progress bar color, you just need to go page editor->insert shortcodes. And then add progress bar shortcode, you will find all options there, just change color code from this shortcode. Your shortcode should like this [ts_progress_bar percent="84" activebackground="#fcc71f"]
Thanks
ok, i was thinking on editing the one that the demo includes, but thanks.. another question, the clients carrousel, is currently set to 5 columns, right? i mean to show 5 logos at a time, how can i edit that? my logos are too small… thank you
Hello! after i imported the demo content, the home and the contact us page are missing some elements, like the clients carrousel, the map, the form etc… do you have the exact shortcodes for adding it? thanks
Hi, you need to set up footer widgets for showing contact form and map. Please email your admin access with site URL here https://themeforest.net/user/themestall#contact , we will set it up for you. Thanks
Hello, i already did yesterday, any news? thanks!
thanks!!!!!!
Hi themestall,
I have purchased this Theme and noticed that the pricing table is not working. Can you tell me how to work with the pricing table.
Thank You
Hi Tereza77, please give us your admin access with site URL here http://themeforest.net/user/themestall#contact , we need to see first where is problem. Thanks
I have another problem. It is not showing the map . The theme is defective. I set the example and did not come all the functions you have on the site .
Hi, please send your admin access with site URL here http://themeforest.net/user/themestall#contact, we need to see first where is problem. Thanks
I sent but no one answered . The support is very time consuming
Hello, We are very sorry for late response, because of our developers are in 3 days holiday. This is happen once a year. Our developers will available at 9th July. We ensure you that our developers will solve all of your issues.
Thanks for your co-operation.
Dear , my subject has an error. Not showing the contact form . How do I fix ?
Hi, please send your admin access with site URL here http://themeforest.net/user/themestall#contact, we need to see first where is problem. Thanks
Hi guys, I need to clone pages. I always do this with a plugin ‘Clone Posts’ but your builder doesn’t leave to do it. Can you help me with this? It’s really fast to build websites using clone posts. Thank you.
Hi, please tell us which plugin you have used for page clone, we need to test. You can clone pages, posts or portfolios using this plugin https://wordpress.org/plugins/duplicate-post . This plugin is working perfectly. If you face any problem then email us with your admin access. Thanks
Hi guys, I need to clone pages. I always do this with a plugin ‘Clone Posts’ but your builder doesn’t leave to do it. Can you help me with this? It’s really fast to build websites using clone posts. Thank you.
Hi, Is your WS folio theme compatible with Polylang? Thanks!
Hi, no, Ws folio is not compatible with Polylang. Thanks