390 comments found.
Hello Just a couple of pre-sale questions before purchase..
1. Is there integration with BUDDYPRESS user profiles re: doctors profiles in your theme?
2. I need to have GEO associated with the doctors profiles. Is that possible and if so, what plugin do i need to buy to achieve that?
3. I want to create a PAID medical directory with different medical & related medical professionals ie. RN registered nurses. etc.. .Basically I wil have VARIOUS medical professionals not just doctors and specialists. How can I add additional post types to support my requirements. Do I need to buy a plugin to do that with your theme?
Regards,
Hello,
Thanks for contacting us. There are so many questions and we need some more details on some questions too. So please contact us via our official support system at http://support.thememount.com/ so our team will guide you on all points.
Thanks, Bob
H, how to set the blog list in 3 column view to be same height of each item ? Even I set the same size of feature image, those blog items are not same height, looks not tidy, thanks.
Hello,
This may happen due to longer title and it will take more space. This can be done via CSS or JS code. We can provide you proper solution for this but we need to check your site. So please create a new ticket on our official support system at http://support.thememount.com/ and send us your site URL and admin login details so our team will provide you proper solution for this.
Thanks, Bob
Hi.rtl support?
Hello,
We are supporting partially RTL with our theme. The main reason for partial support is the Visual Composer is not RTL ready and our all elements. We are modifying most of parts to support RTL but there may be some small non-compatibility with RTL. Although we are working on it and solving bugs if any.
Thanks, Bob
Did you provide PSD of this template
Hello,
Yes we are providing six PSD files. Here are their list:- Home_page.psd
- Home_Overlay.psd
- About_us_page.psd
- Blog_page.psd
- Research_page.psd
- Services_page.psd
Thanks,
Bob
Can you please email me the demo content for the slider. I don’t have this in my download
Hello,
You can download sliders from our documentation directly. Here is the link of the document page:http://apicona.thememount.com/documentation/democontent.html#slider-setup
Thanks,
Bob
Thank you for the prompt response
Glad to hear you like our service 
When I load demo data or sample templates for homepage, none of them create the main page (http://apicona-overlay.thememount.com/). Any advice?
Hello,
Yes that page is not added in one-click demo content as this is different domain from the live site. Actually we missed it in one-click demo and it will be available in next update.
Please wait for approx one or two weeks and you will get new updated version.
thanks, Bob
Thanks Bob, but would you be able to copy and paste the VC code for the page for me? To save me the time of manually rebuilding it? Please and thank you, I appreciate your fast responses.
Definitely, I will be leaving positive feedback for this theme.
I’ve already recreated the demo page manually. But are the demo sliders available anywhere?
Hello,
Here is the code for the Apicona Overlay homepage:http://pastebin.com/Z5Ykw1sm
http://apicona.thememount.com/documentation/democontent.html#slider-setup
You can follow steps given on the page to setup sliders.
Thanks,
Bob
When does the next update of theme get released?
Hello,
The next update will be available in approx one or two weeks. But if you have any question than please contact us via our official support system at http://support.thememount.com/ and our team member will guide you.
thanks, Bob
hi there, can you tell me where the WPML menu switcher goes? It doesn’t say in the instructions and as you don’t include it in the demo it’s hard to know where to start. Thanks.
Hello,
The Language Switcher is provided by WPML and it will ask you during setup. So we didn’t described it.
There are different built-in positions for dropdown like in Menu, Footer etc. Also, we created a shortcode so you can show the language switcher anywhere. This is the shortcode:[languageswitcher]
( Here is more info about this shorcode: http://apicona.thememount.com/documentation/shortcodes.html )
https://wpml.org/documentation/getting-started-guide/
You can also contact us via our official support system at http://support.thememount.com/ so our team will guide you more on this.
Thanks, Bob
Hi,
pre-sell question : I love the presentation of “our awesome team” block (the slider with multiples blocks). But on your example there are pictures, texts and links. I’d like to display only partners’ logos and no texts. Is it possible ?
And I’d like to know too if, if necessary, I can custom HTML structure in my child theme as usual ?
Your theme looks very beautiful and interesting.
Hello,
Glad to hear you like our theme.
As your requirements for partners’logos, yes we have section already in our theme. But we missed to add it in our demo site. We just added it. Here are the links with Partners’ logos :http://apicona.thememount.com/sample-homepage-3/ (with carousel effect)
http://apicona.thememount.com/about-us/ (without carousel and only row column view)
Also our theme is already child theme ready (we are also providing basic child theme) so you can modify most of the parts. Also we recommend you to contact us via our official support system at http://support.thememount.com/ so our team will guide for your requirements.
Thanks, Bob
OK, perfect, thank you very much !
Another question, to what corresponds “LATEST HEALTH TIPS” block in homepage ? What are these pages linked to the thumbnails in slider ? Are they custom post type content ?
And can I display the thumbnails in four columns ?
I’d like to use this presentation to show 4 product families (not woocommerce products – just present four big product lines which I propose in my physical store), is it possible ?
Thank you
Hello,
Here are our comments to your each points:
Another question, to what corresponds “LATEST HEALTH TIPS” block in homepage ? What are these pages linked to the thumbnails in slider ? Are they custom post type content ?
- Yes this is Custom Post Type named Portfolio. We created Portfolio section so you can add article or information etc with image.
And can I display the thumbnails in four columns ?
- Yes you can display Portfolio section in two, three or four columns.
I’d like to use this presentation to show 4 product families (not woocommerce products – just present four big product lines which I propose in my physical store), is it possible ?
- Yes. You can use WooCommerce shortcode or Visual Composer element to show products in two, three or four columns. So you have different column options for homepage (as shortcode) and WooCommerce shop page.
Thanks,
Bob
Thank you very much
Hi guys, I’m waiting for the new Apicona update because now is quite two months that we have the Virtual Composer without update and this give problems working with the Theme. Are you working on it?
Hello,
There is no bug with the VC (bundled) with Apciona. Also there is no bug or breaking things in the latest version of Apicona with VC (bundled).
If you found something broken than it may be for some other problem. If so than please contact us via our official support system at support.thememount.com/ so our team will guide you on this.
We are preparing Apicona theme with latest version of VC (v4.12) and it will be released soon.
Thanks, Bob
Hi , i see you hve 6 header styles, can i choose one for the home page, one for woocommerce pages and one for other pages? I want to change all the header style per page. Also it will be nice if possible to deactivate header and footer based on a per page basis.
Hello,
There is no direct option to do this, but it’s possible via child theme. Please create a new support ticket on our official support system at http://support.thememount.com/ so our team will guide you on this.
Thanks, Bob
Hello. Using Apicona blog box as element of a page to display a category of posts, cannot get the pagination appears in the page. I’ve selected the option ALL in general settings and Two Columns / row and column in Box Design. What can I do? Thank you!
Hello,
We need to check the settings of the Blogbox. Please create a new ticket on our official support system at http://support.thememount.com/ and send us your site URL with admin login details so we can check and solve it.
Thanks, Bob
Agree, Bob! At the moment we are working on a test subdomain. Soon I will write you when the project is more advanced. Thank you very much!
Yes sure
Hello again, we have created a new ticket in your official support system about this topic. Thank you!
Thanks.
I checked and found reply is posted by our team. Please check it.
Bob
As another user, i have some issues trying to translate the “Read More” button under the blog exerpts or in the apicona blog box. I used Loco Translate, but even if the theme is 100% translated, no chanche to change that text: where exactly is the string containing the Read More input please? same issue with Previous and Next arrows under the blogs. For those in particular i was not able to find them anywhere, even with the string locator.. any ideas? It would be enough to manually edit the php file in case, changing directly these 4 strings. Thank you very much
Hello,
Thanks for buying our theme. Please contact us via our official support system at http://support.thememount.com/ and send us all this details so our team will guide you on this. Also you can send us your site URL with admin login details so we can solve this issue directly on your site.
Thanks, Bob
I have an issue with visual composer. I have opened a ticket before, did what you asked, installed envato market, reuploaded the theme files from the latest version, visual composer is still not working. I gave you access to my wordpress sent you also admin password. Please look into the issue
Hello,
We checked and found that you didn’t updated theme as we described in our reply. So please update the theme and follow the steps described in the ticket to make it work.
Thanks, Bob
Hello! It is possible to have a different image for each section in Titlebar Background Image? Thank you for your support!
Hello,
You can set background image for different pages easily. Just edit the page and select “Custom” in the “Titlebar Background Image” option under Titlebar Options tab.
You can also contact us via our official support system at http://support.thememount.com/ and send us details and our team will guide you on this.
Thanks, Bob
I’ve been using your themes for over a year now and love them. Super easy to keep looking nice!
I did have one question about the Apicona theme – I updated it to the current version and my dropdown menu is messed up now. My support just expired but I’ve purchased multiple themes from you that currently have support. Please let me know if this is something you can assist with.
Thanks
Hello,
Yes sure. We are ready to help you. Just create a new support ticket on our official support system at http://support.thememount.com/ and send us site URL so we can check it directly on your site.
Thanks, Bob
Hello, is there any way to disable (display:none) or to avoid the COLOR+IMAGE in the titlebar? I would like to remove the color that appear over the image, and use just the image in the titlebar. Is there any way to disable it? Otherwise: is there any way to display the breadcrumbs INSIDE the page with a shortcode or a funtion? thank you very much, the theme is really nice guys!
Hello,
Yes you can hide the overlay color layer by custom CSS code. Here is the CSS code:
.kwayy-titlebar-wrapper .kwayy-titlebar-inner-wrapper {
background-color: transparent;
}
Just paste this code in Admin > Appearance > Theme Options > Custom Code > CSS Code box and save settings.
Also you can hide breadcrumb from all pages via custom CSS too.
Please contact us via our official support system at http://support.thememount.com/ and send us all details so our team will guide you.
Thanks,
Bob
I love you. PS: for the breeadcrumbs that was just a “secondary” option in case there was no chance to make the color transparent. Thank you very much guys, goin to 5 star rate your work if i haven’t done yet. This theme is perfect.
Is there a way to make the individual portfolio to appear as a single column?
Hello,
I think you want multiple portfolio on a single page with one column view. We are providing two column view for boxed view only. There is no one column view. You can use that. Please use “ThemeMount Portfoliobox” in visual composer to show in two column boxed view.
Thanks, Bob
Hi,
I noticed in one of your comments that inorder to update the theme a new plugin is required. Where do you find this envato market plugin as i only have installed the envato toolkit. Also is the update automatic? Where do i see the current version of the theme?
Hello,
We checked and found that you already created ticket on our support system. We replied on your ticket so please check that ticket.
Thanks, Bob
