109 comments found.
Please can i find the page template i saw in the demo? I have upload the theme but all the page were empty. I mean the theme come with many page template so i just have to custumize right?
Hi, Please send me your site and admin account to support@templaza.com or via ticket system. I’ll help you import the demo content of the theme, then you’ll be able to edit or customize your website.
Best regards,
how can i edit the footer? don’t you have tutorials ? i don’t understand anything
Hi, to edit the footer, please go to admin > Appearance > Widgets > toggle Footer 1, Footer 2, Footer 3 and edit them. https://snipboard.io/tNClfI.jpg
Can you please release an update to the theme that inclues an updated version of WPBakery Page Builder? The version that’s currently included (5.5.5) has a security vulnerability. Please update to at least version 6.4.1 Thanks!
Hello,
Thanks so much for your feedback. We will release a new update of the theme in which the latest of WPBakery Page Builder plugin will be included.
Pls wait for this update and get this plugin version.
Best Regards,
Thanks. Please update the changelog on Themeforest when the update is available.
Hi, sure, we will do it.
sorry do you have demo version installation?
Hello,
Thanks so much for your interest in our theme. The XML file containing the demo content is already included in the theme package.
You will get this file when downloading the theme package.
Please let us know if you have any further question.
Best Regards,
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
Hello,
Thanks so much for your offer. However, we have had need of this service.
Thanks again and Best Regards,
hi there,
I just updated website theme & wordpress. But Rev Slider is really buggy with error message like this:
Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /homepages/1/d565412116/htdocs/clickandbuilds/CMS0/wp-content/plugins/revslider/includes/output.class.php on line 3708
What does it mean ?
Thank you
Hello,
Thanks so much for contacting us. For this problem, you can try activating the default WordPress Theme and deactivating all the plugins except Revolution Slider plugin. Then, check the problem again.
In case the problem is still there, it means that the error is the Revolution Slider itself. You can try to update this plugin or contact the support team so that they can help you.
Best Regards,
I need help, the file where the example pages of the template are (everline.wordpress.2016-01-14.xml), when I try to import it gives me an error and it does not go up, in addition I break the database and the wordpress does not work for me.
Please, I need a good .xml file.
Please help me.
Hello,
Thanks so much for using our theme. Could you pls send us a screenshot of the error?
Pls create a ticket and send us your site and login information.
We will help you check the problem.
Best Regards,
Hey! Is it possible to give the testimonials a navigation (dots or arrows)?
Hello,
It is possible to add a navigation to this element.
You can create a ticket and send us your login information.
We can help you.
Best Regards,
I have couple of questions. 1. This theme uses the Visual Composer plugin. Does it include future updates for the plugin? 2. Will it work with WordPress Photo Seller Plugin – https://www.tipsandtricks-hq.com/wordpress-photo-seller-plugin? Thank you.
Hello,
Thanks so much for your interest in our theme. I’d like to answer your questions:
1. We will include new version of Visual Composer in the theme package whenever new version of this plugin is released.
2. We have not yet tested our theme with this plugin so that we are not sure if it works correctly.
Best Regards,
Visual Composer backend editor is so slow, you can’t work. What’s the solution?
Hello, your support site is a mess.. it keeps asking me to validate when i already did.. also you are not responding to your tickets.. please respond.
Hello Friend!
Thanks for contacting us!
May you send me your ticket link?
I will check for you
Thanks and Best Regards!
I cant see it anymore in your system. But here’s the original link:
A ticket update has occurred on a support ticket you are subscribed to. Ticket : Wedding Event – Everline WordPress Theme (2250)
View the status of your ticket at any time: http://www.templaza.com/tz_membership/envato_tickets/edit/2250-google-font-issues.htmlHello whats going on with your support.. need answers to my ticket
Hello Friend!
Thanks for contacting us!
Please check your ticket
Our checked and replied your ticket
Thanks and BEst Regards!
I cant when i click on the ticket the website comes up with login button again.
Hello Friend!
Thanks for contacting us!
Please send via email support@templaza.com
We will check for you
Thanks and Best Regards!
After installing the theme, it’s not loading – tried with default theme which loads. Could you kindly look into this? Thanks.
Hello,
Thanks so much for using our theme. For your problem, pls make sure that you are using Everline theme version 1.7.1 or higher.
You can go to Appearance—> Themes to check theme version. If you are using lower theme version, you should update your site to our latest version – version 1.9.4
You can follow steps in this article to update your site: https://www.templaza.com/blog/how-to-update-your-wordpress-site-safely/321.html
Best Regards,
Hi.
Is it possible for guests to login in the web and submit photos they take with mobilephones or cameras and submit them? As far as i know the couples use to ask for photos to their guests. It would be awesome to allow guests to share all photos through the web.
Thanks.
Hello,
Thanks so much for your interest in our theme. Regarding to your question, in current version, there is no option to do this. To upload images, users have to login to WordPress admin.
Best Regards,
Hey, how i can fixed the header 1, so that it don’t scroll with…?
Hello,
Thanks so much for using our theme. Regarding to your question, the header 1 has already been Fixed Menu. Please check here:
http://wordpress.templaza.net/everline/header-1/Best Regards,
Hello,
A pre-purchase question for you:
Can we include an image in the background area of the header navigation on the inside pages rather than a solid color?
Thanks!
Hello,
Thanks so much for your interest in our theme. If you want to add an background image to menu, we can help you.
Please let me know if you need any further information.
Best Regards,
Hi, is it possible to add Instagram to the social section (SHARE ON) at the product-page? I found it in “everline > extension > theme-woocommerce.php”, but I am using the child theme.
THX & regards
Hello,
If you want to edit this theme-woocommerce.php file, you can copy this file and add it to Child theme. Then, you edit the file in Child theme.
Regarding to Instagram, we will check it again and will update it in next version.
Thanks and Best Regards,
Hi , hope you can help me , i would like to update the visual composer but is telling me that i dont have license ! this happen during Theme setup ?
Hello,
Thanks so much for contacting us. I would like to answer your question. You will have the license when you buy this plugin separately. This license allows you to update Visual Composer automatically.
In this case, you have to update this Visual Composer manually. We have already included the latest version of this plugin in the new theme version – version 1.9.3. Please download this theme version and update your site (https://www.templaza.com/blog/how-to-update-your-wordpress-site-safely/321.html)
Then, you can follow steps mentioned in this article to update Visual Composer: https://www.templaza.com/blog/visual-composer-security-vulnerabilities/216.html
Let us know if you need any further assistance!
Best Regards,
Hello Friend!
Thanks for contacting us!
To resize product image, you can edit image of product and change size
Please see image i sent you
Thanks and Best Regards!
Where did you send?) I have more then 1000 images should i resize them one by one?
Hello,
It is better to resize your images when you upload them. Now, to resize all your uploaded images, you can try a plugin like: Imsanity (https://wordpress.org/plugins/imsanity/) or Bulk Resize Media (https://wordpress.org/plugins/bulk-resize-media/)
You can find the tutorial for Imsanity plugin here: http://www.wpbeginner.com/plugins/how-to-bulk-resize-large-images-in-wordpress/
Best Regards,
Where i can download the version 1.9? Here i can only download the 1.0
Hello,
The version 1.9.2 is available in Themeforest. You just login Themeforest with your account, then go to Download section and select to download All files and documentation.
Please try downloading the theme package again.
Thanks and Best Regards,
Hello, how can i disable the preloader?
Hello,
Thanks so much for using our theme 
To disable the preloader, you go to Appearance / Theme Option / General Options and select to hide loading.
Please try again.
Best Regards,
Has a Countup option been added yet? It was 3months ago you mention that you’d be releasing and update in the next version.
Hello,
We are so sorry for late updating. Currently, we have not yet added this feature. If it’s urgent for you, you can create a ticket and send us your site, admin account and FTP account.
Because we are having a 4 day vacation, we will help you to add it after 3 July.
Thanks so much for waiting for us.
Best Regards,
Hope you guys enjoyed holiday/vacation! You need that down time to enjoy life! Thank you for such a wonderful theme and your continued support, I can imagine it isn’t easy by any stretch. Just want to know when the next update is going to happen and if you’re going to include it in that update?
Hello,
We are working on this new update and we expect to release this version in this week.
In this update, Countup option will be included
We are so sorry for keeping you waiting.
Best Regards,
