278 comments found.
I’m trying to install Demo 2 and when I do, there is no footer. Am I missing an extra step to add this back in?
Hi, I please try again or create ticket here http://alothemes.com/ticket/ we will check it for you.
can you check my ticket please : Ticket #768
quik view dont work when was work didnt work with stronge
hellooo? are you there? why you dont see my help call?
hello ? can you help me from your support portal my ticket is : 768 i waiting for you 4 days ago?_
YOU ARE REALLY UNPROFESSIONAL
YOU DIDNT SUPPORTED TO ME HOW CAN YOU TURN IT SUPPORTED ?
DELETE THIS ICON “SUPPORTED” BECAUSE ITS FALSE!
I noticed the “manufacturer” filter shows a logo instead of the manufacturers name (e.g., buberry). Is this configurable so that text is shown instead of the logo?
Yes
Shopping cart dropdown in the header region (ajax mini cart) still displays product’s base image (parent thumbnail), but the main cart on the shopping cart page displays the correct product image itself. The two should be displaying the same product images (i mean the mini cart and the shopping cart page). This is still happening even after i have set the setting to the correct way of displaying product thumbnail itself via Magento admin panel in System > Configuration > Sales > Checkout > Shopping cart.
What do i do to sort this out ASAP?
Hi, please create ticket we will check it for you.
I have created a support ticket for this and other issues
ok, we will check it for you.
Hi , i need help on two things 1. i installed Magento basic free theme & integrate to Magento multivendor 1.9 (https://www.modulebazaar.com/en/magento-marketplace-complete-pack.html) package ,so i want to replace the theme with Kuti shop theme ,i need know steps for replacing theme ..module bazaar recommended to buy a them 2. based on his r
2.how increase the product image size ,when i am adding new product under categories
Hi, 1. You can guide install theme as guide in magento1.x\Documentation
2. You can change size image in Magiccart > ALO Themes > Display products on Category
How we install theme as per document,but we getting few issues,that’s why we approached you
Hi, please create ticket here http://alothemes.com/ticket/ we will check it for you.
Hi. I have transferred the quickstart files and folder to my web server’s file manager, and i have also imported the database to my local.xml. However, there seems to be no local.xml file in your theme under app/etc. Which file do i enter my database details in order to connect to it?
Hi, you can go to browser and do follow step as install new magento with info database imported magento will auto create file local.xml
Okay. Many thanks.
I have purchased themes & installed it from you 2 months ago.There is a bug with shopping cart when i am trying to solve this issue with customer support ticket no.935. he told me that i have to install the theme again?.The problem is When i am trying to add 2 or more items in cart,shopping cart show only 1 items in cart & price also show for one.Would you help me to solve it?
Hi, we have check but it not working in default magento, now you try go to https://www.magentocommerce.com/download and download magento version 1.9.2.4 after copy overwrite source code to magento in your website and check again.
Thanks
Doesn’t theme compatible with current version 1.9.2.4?
our theme compatible with magento version 1.9.2.4
Then why this issue appear?Would you please help me to solve it?I am totally confused about it.I wish your best support which you help me before.Thanks.
we have try in theme rwd in default magento it still not working you can see here https://snag.gy/Ip0x1d.jpg or now go to site and try it. I think have issue with database or your hosting.
i checked but why site design is totally changed from before? which i saw before was quickstart demo 1.
I have install new quickstart and it working, please check info in ticket.
Good day,
I have written to you guys some days ago, but no reply. I might want to buy your Demo 1 theme for Magento 1.9.2.4, but i didn’t see additional information tab on the single product display page as it is in other themes. I could only see the Description Tab, Reviews Tab, and Product Tags Tab. My question is: where does all my attributes in a product display, such as product weight, product color, product size, product length, product width, and other attributes for my product?
Hi, this is feature in default magento you can config in attribute “Visible on Product View Page on Front-end: Yes” I will auto show in front-end, now you can check again.
Good. I will now purchase.
The demo theme is excessively slow, even with the few images in the demo theme. How do we sort this out?
Hi, please create ticket here http://alothemes.com/ticket/ we will check it for you.
Hi i requested support on the ticket number Ticket #1045 can you please reply asap.
Thanks
Please login ticket and provide info for me. I will check it for you.
Hi installation was completed ,but i faced alignment problems ,can you guide me how to fix it ?
Hi, please create ticket here http://alothemes.com/ticket/ we will support for you.
Hi alotheme,
I have a pre-sale question and hope you can help me answer :
As i see into you demo site, you have demo 1 and demo1,... If i purchase your theme, can i insert a block product ( Fashion, Sport, Electric,...) in demo 2 to demo 1?
Please let us know soon because i will start new project.
Thank you and waiting for your answer !
Hi, If you purchased please create ticket here http://alothemes.com/ticket/ we will do it for you.
Hi please can i get the installation guide
Hi, you can read more guide install here
magento1.x\Documentation and magento2.x\documentation
Hi i am interested in demo2 them ,i am getting demo 14 default how i can change ?
Hi, need upload folder file and folder in “theme_1.1A” to your site and go to Maigccart > Magic Install > Magic Setup > Setup > choose theme here and submit.
hi this theme supports multivendor and after developing can i change site url
Hi, That feature not available you can use extension here: https://www.vnecoms.com/magento-marketplace/ https://www.magentocommerce.com/magento-connect/marketplace.html
okey, if we purchase Magento Marketplace Extension it will work in KuteShop – Multipurpose Responsive Magento 1 & 2 Theme
I don’t know we not support extension 3 party but some customer this theme for Marketplace as here http://payonedeal.com/
HI ,is it support to multi vendor Magento Marketplace ?
I have a issue with Megashop, how do you suggest we have different megashops for different languages ? I do not see the option to define language when creating new groups… is there a way or is this hard coded in the theme ?
Hi, I don’t see you purchased our theme. If you need support please create ticket here http://alothemes.com/ticket/
Please check Ticket #665, where you can see the issue as well
let me check
hello, slide numbers doesnt responsive can you do intelligent?
ok, we will check it.
nice theme! how expensive will be installation, adopting and little customization (means color changes ) on our site?
We have guide install in package theme you can install it. If you need help install and little customization I think cost around $100.
Hi!please can you say ,what kind of changes have done on Kuteshop(Demo1) last time?Need to update?
Hi, we update demo 1 for magento 2.x
Thanks))
the client can choose the color and size of the product at the time of purchase?
Yes,you can check demo here http://alothemes.com/demo/kuteshop/index.php/sports/configurable-product.html
hi is it possible to check magento 2 backend demo of theme for demo 1
